ISO/IEC 38500: A pocket guide, second edition

ISO/IEC 38500: A pocket guide, second edition PDF Author: Alan Calder
Publisher: IT Governance Ltd
ISBN: 1787781690
Category : Business & Economics
Languages : en
Pages : 42

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Book Description
This useful pocket guide is an ideal introduction for those wanting to understand more about ISO 38500. It describes the scope, application and objectives of the Standard and outlines its six core principles.

ISO/IEC 38500: A pocket guide, second edition

ISO/IEC 38500: A pocket guide, second edition PDF Author: Alan Calder
Publisher: IT Governance Ltd
ISBN: 1787781690
Category : Business & Economics
Languages : en
Pages : 42

Get Book

Book Description
This useful pocket guide is an ideal introduction for those wanting to understand more about ISO 38500. It describes the scope, application and objectives of the Standard and outlines its six core principles.

ISO/IEC 38500

ISO/IEC 38500 PDF Author: Alan Calder
Publisher:
ISBN: 9781787781702
Category :
Languages : en
Pages :

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Book Description


Selling Information Security to the Board

Selling Information Security to the Board PDF Author: Alan Calder
Publisher: IT Governance Ltd
ISBN: 1849288003
Category : Computers
Languages : en
Pages : 67

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Book Description
Information technology plays a fundamental role in the operations of any modern business. While the confidentiality and integrity of your organisation's information have to be protected, a business still needs to have this information readily available in order to be able to function from day to day. If you are an information security practitioner, you need to be able to sell complex and often technical solutions to boards and management teams. Persuading the board to invest in information security measures requires sales skills. As an information security professional, you are a scientific and technical specialist; and yet you need to get your message across to people whose primary interests lie elsewhere, in turnover and overall performance. In other words, you need to develop sales and marketing skills. This pocket guide will help you with the essential sales skills that persuade company directors to commit money and resources to your information security initiatives.

IT Service Management: ISO/IEC 20000-1:2018 - Introduction and Implementation Guide - Second edition

IT Service Management: ISO/IEC 20000-1:2018 - Introduction and Implementation Guide - Second edition PDF Author: Dolf van der Haven
Publisher: Van Haren
ISBN: 9401807027
Category : Education
Languages : en
Pages : 75

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Book Description
The revised standard for Service Management, ISO/IEC 20000-1: 2018 is the third version of the international standard for service management, replacing the 2011 edition. It provides requirements for the planning, design, transition, delivery and improvement of a Service Management System, which is the coordinated set of policies, processes, organisational structure and people to manage services. This book introduces the ISO/IEC 20000-1 standard as well as providing extensive practical advice on implementing an SMS that conforms to the requirements. It does so by referring to the ISO/IEC 20000-1:2018 documentation toolkit, which is separately available and contains dozens of templates that allow you to provide the documented evidence necessary.

IT Governance

IT Governance PDF Author: Alan Calder
Publisher: IT Governance Ltd
ISBN: 1905356919
Category : Business & Economics
Languages : en
Pages : 206

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Book Description
This new book sets out for managers, executives and IT professionals the practical steps necessary to meet today's corporate and IT governance requirements. It provides practical guidance on how board executives and IT professionals can navigate, integrate and deploy to best corporate and commercial advantage the most widely used frameworks and standards.

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition PDF Author: Claire Agutter
Publisher: IT Governance Ltd
ISBN: 1787782204
Category : Computers
Languages : en
Pages : 211

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Book Description
ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

SIAM/MSI

SIAM/MSI PDF Author: David Clifford
Publisher: IT Governance Ltd
ISBN: 1849288526
Category : Computers
Languages : en
Pages : 62

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Book Description
In order for multi-sourcing to be successful, organisations must be capable of integrating their service providers into a single, cohesive unit. SIAM/MSI – An introduction to Service Integration and Management/Multi-sourcing Integration for IT Service Management explains: the merits of a multi-sourced approach to outsourcing service towersthe benefits of multi-sourcing contracts with service providers for specified towershow to align multi-sourced servicesthe challenges of using a multi-sourced modelhow to determine the IT operating model (with reference to the international standards ISO 38500, ISO 38501 and ISO 38502)the different types of service integration models (ISI, ESI and ETSI), and the benefits and challenges of eachaggregating service-level performancea multi-sourcing RFP approach, taking into account structural, operational and governance requirements. If you’re thinking of moving from a single-source to a multi-source outsourcing model, SIAM/MSI – An introduction to Service Integration and Management/Multi-sourcing Integration for IT Service Management provides the answers to all of your questions.

ISO/IEC 38500

ISO/IEC 38500 PDF Author: Alan Calder
Publisher: IT Governance Ltd
ISBN: 1905356587
Category : Business & Economics
Languages : en
Pages : 49

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Book Description
The emergence of ISO/IEC 38500 OCo the international standard for the corporate governance of information and communication technology OCo puts boards around the world in a position from which they can take effective action to apply core governance principles to their information and communication technology."

IT Governance

IT Governance PDF Author: Alan Calder
Publisher: Kogan Page Publishers
ISBN: 0749464860
Category : Business & Economics
Languages : en
Pages : 384

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Book Description
For many companies, their intellectual property can often be more valuable than their physical assets. Having an effective IT governance strategy in place can protect this intellectual property, reducing the risk of theft and infringement. Data protection, privacy and breach regulations, computer misuse around investigatory powers are part of a complex and often competing range of requirements to which directors must respond. There is increasingly the need for an overarching information security framework that can provide context and coherence to compliance activity worldwide. IT Governance is a key resource for forward-thinking managers and executives at all levels, enabling them to understand how decisions about information technology in the organization should be made and monitored, and, in particular, how information security risks are best dealt with. The development of IT governance - which recognises the convergence between business practice and IT management - makes it essential for managers at all levels, and in organizations of all sizes, to understand how best to deal with information security risk. The new edition has been full updated to take account of the latest regulatory and technological developments, including the creation of the International Board for IT Governance Qualifications. IT Governance also includes new material on key international markets - including the UK and the US, Australia and South Africa.

IT Governance

IT Governance PDF Author: Peter Weill
Publisher: Harvard Business Press
ISBN: 1422163342
Category : Business & Economics
Languages : en
Pages : 320

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Book Description
Firms with superior IT governance have more than 25% higher profits than firms with poor governance given the same strategic objectives. These top performers have custom designed IT governance for their strategies. Just as corporate governance aims to ensure quality decisions about all corporate assets, IT governance links IT decisions with company objectives and monitors performance and accountability. Based on a study of 250 enterprises worldwide, IT Governance shows how to design and implement a system of decision rights that will transform IT from an expense to a profitable investment.