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Author: J. California Cooper
Publisher: Anchor
ISBN: 0307778622
Category : Fiction
Languages : en
Pages : 370
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Book Description
With In Search Of Satisfaction, Cooper gracefully portrays men and women, some good and others wickedly twisted, caught in their individual thickets of want and need on a once-grand plantation. In Yoville, "a legal town-ship founded by the very rich for their own personal use," a freed slave named Josephus fathers two daughters, Ruth and Yinyang, by two different women. His desire to give Yinyang and himself money and opportunities oozes through the family like an elixir. In seeking the legacy left by their father, Ruth and Yinyang pull each other, their families, and their Yoville neighbors into a vortex of ever-powerful emotion.
Author: J. California Cooper
Publisher: Anchor
ISBN: 0307778622
Category : Fiction
Languages : en
Pages : 370
Get Book Here
Book Description
With In Search Of Satisfaction, Cooper gracefully portrays men and women, some good and others wickedly twisted, caught in their individual thickets of want and need on a once-grand plantation. In Yoville, "a legal town-ship founded by the very rich for their own personal use," a freed slave named Josephus fathers two daughters, Ruth and Yinyang, by two different women. His desire to give Yinyang and himself money and opportunities oozes through the family like an elixir. In seeking the legacy left by their father, Ruth and Yinyang pull each other, their families, and their Yoville neighbors into a vortex of ever-powerful emotion.
Author: Gregory Berns
Publisher: Macmillan
ISBN: 0805081313
Category : Psychology
Languages : en
Pages : 308
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Book Description
Draws on such fields as neuoscience, economics, and evolutionary psychology to address the question of how to find a more satisfying way to live, arguing that the key to satisfaction lies in the complexity and challenge in one's life.
Author: Roshan Ali
Publisher: Penguin Random House India Private Limited
ISBN: 9353055083
Category : Fiction
Languages : en
Pages : 167
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Book Description
SHORTLISTED FOR THE JCB PRIZE FOR LITERATURE 2019 SHORTLISTED FOR THE SHAKTI BHATT PRIZE 2019 'And then finally I felt sadness, aided perhaps by those futile notes, by the dust that keeps thickening, by the untouchable past, the inevitable future, and by everything else that pushes us around.' Ib lives with his schizophrenic father and his 'nice' mother negotiating life, not knowing what to do, steered by uncaring winds and pushy people. From his slimy, unmiraculous birth to the tragic death of a loved one, Ib wanders the city, from one thing to another, confused, lost and alone, all the while reflecting on his predicament. He is searching for something-what he does not know-and must overcome many obstacles: family, religion, love and, finally, death. Will he be defeated by 'this wreckage of modern life?' Will a mysterious woman lift him out of the 'cement' in his soul? In this journey of sadness and self-reflection, Ib tranforms into an ordinary man from an ordinary boy and along the way, tries to figure out life and understand himself. In this audacious debut that is insightful, original and deeply disturbing, Roshan Ali's play of language is nothing less than masterful.
Author: Chris Denove
Publisher: Penguin
ISBN: 9781591841647
Category : Business & Economics
Languages : en
Pages : 292
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Book Description
The ultimate guide to customer satisfaction, from the people who understand it better than anyone For nearly forty years, J. D. Power and Associates has been synonymous with measuring customer satisfaction and helping businesses understand what customers really want. Now two of the company's senior executives, Chris Denove and James D. Power IV, unlock the vault on decades of closely guarded research data?and insights previously available only to the firm's clients. This is the first book that really explains how great companies like Lexus, UPS, JetBlue, and Enterprise Rent-A-Car get it right, delivering consistently high customer satisfaction and translating it into profitable growth. It will teach you, for instance, how to: -Understand the financial link between satisfaction and profits -Turn customers who are simply ?satisfied? into vocal advocates - Empower frontline employees to do the right thing - Use problem resolution as an opportunity to make new fans Satisfaction offers advice for companies large or small, for product manufacturers, service providers, and retailers alike. It delivers not just a stockpile of customer research, but a road map to developing specific policies and processes. It also tells fascinating stories of companies that don't just talk the talk, but walk the walk every day—and of other companies that ignored the voice of the customer, with dire consequences.
Author: David H. McKinley
Publisher: Thomas Nelson
ISBN: 1418525839
Category : Religion
Languages : en
Pages : 176
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Book Description
We live in constant search mode looking for purpose and meaning, trying to find something, anything, that might satisfy the deep longings of our heart. Yet this search is nothing new. Even the wisest man who ever lived struggled with these same issues finding that everything in life was meaningless, a "chasing after the wind." Follow Solomon's search through a fascinating study of Ecclesiastes as in the depths of his despair he discovers that only the God who made the sun can offer real and lasting results under it. Satisfaction guaranteed.
Author: Nigel Hill
Publisher: Taylor & Francis
ISBN: 1351930052
Category : Business & Economics
Languages : en
Pages : 161
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Book Description
The success of your business is underpinned by competitiveness and profitability, both of which are maximized in the long run by doing best what matters most to customers - this book will help you reach that goal. Written by three leading practitioners, this fully revised second edition of How to Measure Customer Satisfaction is a highly practical guide to developing and running an effective customer satisfaction measurement (CSM) programme. To be effective, a CSM programme must first of all produce accurate measures - this book takes readers step-by-step through designing and implementing a CSM survey, highlighting blunders that are commonly made and explaining how to make sure that the measures produced are accurate and credible. It also covers ways of gaining understanding and ownership of the CSM programme throughout the organization, the second key requirement for its long-term success. Importantly this new edition now includes a new section on electronic surveys, which are much more prominent now than when the book was first published in 1999. Finally, the relationship between customer satisfaction and concepts such as loyalty and delight are explored. If you are committed to the future of your company, the ability to measure what your customers think of you is essential - and so is this book!
Author: Karelia Stetz-Waters
Publisher: Forever
ISBN: 1538735504
Category : Fiction
Languages : en
Pages : 255
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Book Description
For fans of Casey McQuiston and Abby Jimenez comes a bold, hilarious, and out-of-the-box novel about mixing business with battery-operated pleasure . . . When it comes to her career, Cade Elgin has it all figured out. Only “professional talk” has become her default mode, relationships are nonexistent, and don’t even mention the word “orgasm.” All work and no play makes Cade a dull human. But when she inherits a sex toy store, Cade is caught between business and a store filled with every imaginable kind of pleasure—including her infuriatingly irresponsible and deliciously sexy new co-owner. Selena Mathis learned the hard way that she can have too much of a good thing. Which is precisely why she’s taken an oath of celibacy and is focusing on how to make Satisfaction Guaranteed a success. She won’t mess this up. Not this time. But once again, Selena’s emotions are getting in the way and tempting her with a serious attraction to buttoned-up Cade. But the shop isn’t exactly vibe-ing, and Cade and Selena are on the verge of losing both their income and the possibility of love. Can they find a way to work together . . . before Satisfaction Guaranteed runs out of batteries?
Author: Randy Pope
Publisher:
ISBN: 9780977660506
Category : Religion
Languages : en
Pages : 110
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Book Description
Author: Tammy Smith
Publisher:
ISBN: 9780977792696
Category :
Languages : en
Pages :
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Book Description
Author: Craig Cochran
Publisher: Paton Professional
ISBN: 0971323143
Category : Business & Economics
Languages : en
Pages : 121
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Book Description
Customer satisfaction is the single most important issue affecting organizational survival. Despite this fact, most companies have no clue what their customers really think. They operate in a state of ignorant bliss, believing that if their customers were anything less than 100-percent satisfied they'd hear about it. Then they are shocked when their customer base erodes and their existence is threatened. The key to competitive advantage is proactively gauging customer perceptions and aggressively acting on the findings. The techniques for doing this don't have to be difficult, they just have to be timely and effective. This book explores a range of practical techniques for probing your customers' true level of satisfaction. Tools and specific instructions for use are described in detail, enabling the organization to get started immediately. The tools range from very basic to highly sophisticated, providing a path for organizations to follow as they progressively become more familiar with the unique drivers of customer satisfaction. This is the perfect reference for organizations that want to continually improve and outpace their competition. Contents What is Customer Satisfaction? Call Reports Field Reports Comment Cards Complaint Systems Quantitative Customer Surveys In Conclusion
