Guide to a More Effective Public Service

Guide to a More Effective Public Service PDF Author: United States Civil Service Commission. Bureau of Intergovernmental Personnel Programs
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 70

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Guide to a More Effective Public Service

Guide to a More Effective Public Service PDF Author: United States Civil Service Commission. Bureau of Intergovernmental Personnel Programs
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 70

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Book Description


Solving Public Problems

Solving Public Problems PDF Author: Beth Simone Noveck
Publisher: Yale University Press
ISBN: 030023015X
Category : Business & Economics
Languages : en
Pages : 449

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Book Description
How to take advantage of technology, data, and the collective wisdom in our communities to design powerful solutions to contemporary problems The challenges societies face today, from inequality to climate change to systemic racism, cannot be solved with yesterday's toolkit. Solving Public Problems shows how readers can take advantage of digital technology, data, and the collective wisdom of our communities to design and deliver powerful solutions to contemporary problems. Offering a radical rethinking of the role of the public servant and the skills of the public workforce, this book is about the vast gap between failing public institutions and the huge number of public entrepreneurs doing extraordinary things--and how to close that gap. Drawing on lessons learned from decades of advising global leaders and from original interviews and surveys of thousands of public problem solvers, Beth Simone Noveck provides a practical guide for public servants, community leaders, students, and activists to become more effective, equitable, and inclusive leaders and repair our troubled, twenty-first-century world.

Guide to a More Effective Public Service

Guide to a More Effective Public Service PDF Author: United States Civil Service Commission. Bureau of Intergovernmental Personnel Programs
Publisher:
ISBN:
Category : Civil service
Languages : en
Pages : 63

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Social Media in the Public Sector

Social Media in the Public Sector PDF Author: Ines Mergel
Publisher: John Wiley & Sons
ISBN: 1118109945
Category : Business & Economics
Languages : en
Pages : 324

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Book Description
Grounded in solid research, Social Media in the Public Sector explores the myriad uses of social media in the public sector and combines existing practices with theories of public administration, networked governance, and information management. Comprehensive in scope, the book includes best practices, the strategic, managerial, administrative, and procedural aspects of using social media, and explains the theoretical dimensions of how social behavior affects the adoption of social media technologies. Praise for Social Media in the Public Sector "Mergel has produced a foundational work that combines the best kind of scholarship with shoe-leather reporting and anthropology that highlights the debates that government agencies are struggling to resolve and the fruits of their efforts as they embrace the social media revolution. Social Media in the Public Sector is a first and sets a high standard against which subsequent analysis will be measured." —Lee Rainie, director, Pew Research Center's Internet & American Life Project "Mergel is an award-winning author who again wields her story skills in this book. She excels in explaining in concrete, practical terms how government managers can use social media to serve the public. Her book puts years of research into one handy guide. It's practical. It's readable. And it's an essential read." —John M. Kamensky, senior fellow, IBM Center for The Business of Government "Mergel moves beyond the hype with detailed, comprehensive research on social media technologies, use, management, and policies in government. This book should be required reading for researchers and public managers alike." —Jane Fountain, professor and director, National Center for Digital Government, University of Massachusetts Amherst "Comprehensive and compelling, Social Media in the Public Sector makes the case that to achieve Government 2.0, agencies must first adopt Web 2.0 social technologies. Mergel explains both how and why in this contemporary study of traditional institutions adopting and adapting to new technologies." —Beth Simone Noveck, United States Deputy Chief Technology Officer (2009-2011)

Seamless Government

Seamless Government PDF Author: Russell Matthew Linden
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 328

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Book Description
Shows government agencies how to meet the needs of customers seamlessly, that is, in a smooth, effortless, responsive manner. Details a step-by-step approach to assess, design and implement significant change in all levels of government?and how to overcome resistance along the way.

Total Quality Management in Government

Total Quality Management in Government PDF Author: Steven Cohen
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 264

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Book Description
By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.

A Guide to Innovative Public-Private Partnerships

A Guide to Innovative Public-Private Partnerships PDF Author: Thomas A. Cellucci
Publisher: Government Institutes
ISBN: 9781605907468
Category : Business & Economics
Languages : en
Pages : 442

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Book Description
This book enables organizations in both the private and public sectors to develop and execute efficient and effective business partnerships. Detailed requirements and market potentials are developed which would help entice the private sector to use its own resources to develop products and services without delay and at minimal cost to taxpayers. This is a 'must read' for anyone interested in doing business with the government as well as government leaders who are being forced to trim budgets and show genuine value in their agencies.

Guide to a More Effective Public Service

Guide to a More Effective Public Service PDF Author: United States Civil Service Commission. Bureau of Intergovernmental Personnel Programs
Publisher:
ISBN:
Category : Administrative law
Languages : en
Pages : 80

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Public Service Information Technology

Public Service Information Technology PDF Author: Edward Uechi
Publisher: CRC Press
ISBN: 0429607555
Category : Business & Economics
Languages : en
Pages : 244

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Book Description
Public Service Information Technology explains how all areas of IT management work together. Building a computer-based information system is like constructing a house; different disciplines are employed and need to be coordinated. In addition to the technical aspects like computer networking and systems administration, the functional, business, management, and strategic aspects all are equally important. IT is not as simple as expecting to use a software program in three months. Information Technology is a complex field that has multiple working parts that require proper management. This book demystifies how IT operates in an organization, giving the public manager the necessary details to manage Information Technology and to use all of its resources for proper effect. This book is for technical IT managers and non-technical (non-IT) managers and senior executive leaders. Not only will the Chief Information Officer, the IT Director, and the IT Manager find this book invaluable to running an effective IT unit, the Chief Financial Officer, the HR Director, and functional managers will understand their roles in conjunction with the technical team. Every manager at all levels of the organization has a small yet consequential role to play in developing and managing an IT system. With practical guidelines and worksheets provided in the book, both the functional team and the technical team will be able to engage collaboratively to produce a high-quality computer-based information system that everyone involved can be proud to use for many years and that can deliver an effective and timely public program to citizens. This book includes: Multiple layers of security controls your organization can develop and maintain, providing greater protection against cyber threats. Job-related worksheets you can use to strengthen your skills and achieve desired program results. Practices you can apply to maximize the value of your contracts and your relationships with for-profit companies and other contractors. New method for deciding when contracting or outsourcing is appropriate when internal resources are not available. Improved method for estimating intangible benefits (non-financial gains) attributable to a proposed project. An approach to deciding what parts of a business process should or should not be automated, paying critical attention to decision points and document reviews.

U. S. Business Support for International Public Service Activities

U. S. Business Support for International Public Service Activities PDF Author: James R. Basche
Publisher:
ISBN:
Category : Corporations, American
Languages : en
Pages : 32

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Book Description