Author: Mark Wrice
Publisher: Macmillan Education AU
ISBN: 9780732979812
Category : Business & Economics
Languages : en
Pages : 276
Book Description
This guide includes a basic introduction to retail concepts and a profile of the current retail industry for both students and professors. Giving tips to those with or without retail experience on workplace communication, customer interaction, and sales techniques, this guide provides a strong foundation for developing career skills in the retail industry. Also discussed are overall safety in the workplace and the minimization of theft. With activities and discussion points throughout, this resource facilitates active participation and conversation.