Author: IFSTA
Publisher:
ISBN: 9780134027067
Category :
Languages : en
Pages :
Book Description
This new IFSTA manual details the training required of Company Officers according to NFPA® 1021, Standard for Fire Officer Professional Qualifications, 2014 Edition. The manual is divided into two sections to make a clear distinction between the information needed for Fire Officer Level I and Fire Officer Level II. Both print and eBook formats are available. There is no shortage of issues that a company officer might face in the everyday operation of a fire company or unit. This manual addresses the wide range of topics and issues encountered by a company officer, from leadership and supervision to health and safety issues. Great attention was given to focus on the job performance requirements of NFPA® 1021. The fifth edition of Fire and Emergency Services Company Officer builds on the previous edition of the manual while presenting the material in a more concise manner to make it easier for students to read and instructors to teach. By merging related topics, the number of chapters was reduced from 32 in the fourth edition to 17 in the new manual while preserving the material related to the NFPA® standard. The number of appendices was reduced from 20 to 4 by removing information that can be found in other media. Along with reducing the volume of material from the fourth edition, the fifth edition of Fire and Emergency Services Company Officer offers several new features. The manual features a new look with IFSTA’s single-column format and upgraded and updated curriculum components. Learning activities are included to help instructors present the material to their students. Case Histories open each chapter to illustrate important lessons learned in the real world. Photographs, illustrations, and tables are included throughout the manual to illustrate key points and improve the overall instructional value of the material.
Fire and Emergency Services Company Officer
Author: IFSTA
Publisher:
ISBN: 9780134027067
Category :
Languages : en
Pages :
Book Description
This new IFSTA manual details the training required of Company Officers according to NFPA® 1021, Standard for Fire Officer Professional Qualifications, 2014 Edition. The manual is divided into two sections to make a clear distinction between the information needed for Fire Officer Level I and Fire Officer Level II. Both print and eBook formats are available. There is no shortage of issues that a company officer might face in the everyday operation of a fire company or unit. This manual addresses the wide range of topics and issues encountered by a company officer, from leadership and supervision to health and safety issues. Great attention was given to focus on the job performance requirements of NFPA® 1021. The fifth edition of Fire and Emergency Services Company Officer builds on the previous edition of the manual while presenting the material in a more concise manner to make it easier for students to read and instructors to teach. By merging related topics, the number of chapters was reduced from 32 in the fourth edition to 17 in the new manual while preserving the material related to the NFPA® standard. The number of appendices was reduced from 20 to 4 by removing information that can be found in other media. Along with reducing the volume of material from the fourth edition, the fifth edition of Fire and Emergency Services Company Officer offers several new features. The manual features a new look with IFSTA’s single-column format and upgraded and updated curriculum components. Learning activities are included to help instructors present the material to their students. Case Histories open each chapter to illustrate important lessons learned in the real world. Photographs, illustrations, and tables are included throughout the manual to illustrate key points and improve the overall instructional value of the material.
Publisher:
ISBN: 9780134027067
Category :
Languages : en
Pages :
Book Description
This new IFSTA manual details the training required of Company Officers according to NFPA® 1021, Standard for Fire Officer Professional Qualifications, 2014 Edition. The manual is divided into two sections to make a clear distinction between the information needed for Fire Officer Level I and Fire Officer Level II. Both print and eBook formats are available. There is no shortage of issues that a company officer might face in the everyday operation of a fire company or unit. This manual addresses the wide range of topics and issues encountered by a company officer, from leadership and supervision to health and safety issues. Great attention was given to focus on the job performance requirements of NFPA® 1021. The fifth edition of Fire and Emergency Services Company Officer builds on the previous edition of the manual while presenting the material in a more concise manner to make it easier for students to read and instructors to teach. By merging related topics, the number of chapters was reduced from 32 in the fourth edition to 17 in the new manual while preserving the material related to the NFPA® standard. The number of appendices was reduced from 20 to 4 by removing information that can be found in other media. Along with reducing the volume of material from the fourth edition, the fifth edition of Fire and Emergency Services Company Officer offers several new features. The manual features a new look with IFSTA’s single-column format and upgraded and updated curriculum components. Learning activities are included to help instructors present the material to their students. Case Histories open each chapter to illustrate important lessons learned in the real world. Photographs, illustrations, and tables are included throughout the manual to illustrate key points and improve the overall instructional value of the material.
Fire and Emergency Services Company Officer
Author: Frederick M. Stowell
Publisher: Fire Protection Publication
ISBN: 9780879392819
Category : Reference
Languages : en
Pages : 908
Book Description
The 4th edition of Fire and Emergency Services Company Officer provides emergency services personnel with information necessary to meet the JPRs of NFPAr 1021, Standard for Fire Officer Professional Qualifications for level I and II fire officers. The manual presents information specific to the duties of first-line supervisors and midlevel managers . The information in this manual provides officer candidates and current officers with supervisory and managerial knowledge for developing successful leadership and administrative skills.
Publisher: Fire Protection Publication
ISBN: 9780879392819
Category : Reference
Languages : en
Pages : 908
Book Description
The 4th edition of Fire and Emergency Services Company Officer provides emergency services personnel with information necessary to meet the JPRs of NFPAr 1021, Standard for Fire Officer Professional Qualifications for level I and II fire officers. The manual presents information specific to the duties of first-line supervisors and midlevel managers . The information in this manual provides officer candidates and current officers with supervisory and managerial knowledge for developing successful leadership and administrative skills.
The New Company Officer
Author: Jason Hoevelmann
Publisher: Fire Engineering Books & Videos
ISBN: 1593704119
Category : Technology & Engineering
Languages : en
Pages : 91
Book Description
As firefighters, even how we answer the phone or the door makes a first and lasting impression on the public and the community we serve. Author Jason Hoevelmann fills in the gaps that may exist in fire service teaching to better prepare you for a lifetime of the greatest job on earth. The New Company Officer tackles the not-so-obvious challenges you will face during your fire service career. Discover: Why do firefighters make bad decisions on the job and off duty? How can firefighters deal with their own problems and their challenges as firefighters? How can you enrich our own career and help your fellow firefighters improve, grow, and advance their own career? The New Company Officer strives to make a big impact on your department and your success. “We do an excellent job pulling hose and throwing ladders,” Hoevelmann writes, “but how do we deal with people every day?” Some of the goals book will help you to achieve are to: be prepared, set expectations, follow through, serve, listen, be humble, be a leader, make no excuses, do your best, and do what others won’t do. What you will learn: How to handle difficult colleagues How to create company drills that keep your firefighters proficient How to delegate and lead by example
Publisher: Fire Engineering Books & Videos
ISBN: 1593704119
Category : Technology & Engineering
Languages : en
Pages : 91
Book Description
As firefighters, even how we answer the phone or the door makes a first and lasting impression on the public and the community we serve. Author Jason Hoevelmann fills in the gaps that may exist in fire service teaching to better prepare you for a lifetime of the greatest job on earth. The New Company Officer tackles the not-so-obvious challenges you will face during your fire service career. Discover: Why do firefighters make bad decisions on the job and off duty? How can firefighters deal with their own problems and their challenges as firefighters? How can you enrich our own career and help your fellow firefighters improve, grow, and advance their own career? The New Company Officer strives to make a big impact on your department and your success. “We do an excellent job pulling hose and throwing ladders,” Hoevelmann writes, “but how do we deal with people every day?” Some of the goals book will help you to achieve are to: be prepared, set expectations, follow through, serve, listen, be humble, be a leader, make no excuses, do your best, and do what others won’t do. What you will learn: How to handle difficult colleagues How to create company drills that keep your firefighters proficient How to delegate and lead by example
Legal Considerations for Fire and Emergency Services, 3rd Edition
Author: J. Curtis Varone
Publisher: Fire Engineering Books
ISBN: 1593703473
Category : Technology & Engineering
Languages : en
Pages : 728
Book Description
The third edition of Legal Considerations for Fire & Emergency Services is a reader-friendly guide to the challenging legal issues that firefighters and emergency service personnel encounter. Written by J. Curtis Varone, a practicing attorney as well as an experienced firefighter, this book explores such key topics as fire department liability, search and seizure, sovereign immunity, overtime laws, collective bargaining, OSHA compliance, workers’ compensation, physical abilities testing, medical examinations, drug testing, discrimination, and sexual harassment. It is a perfect textbook for any course on fire service law as well as an indispensable desk reference for day-to-day fire department administration. Features of the new 3rd Edition: • Updated cases on several topics including residency requirements, employment discrimination, and more • Expanded treatment of hot topics such as digital imagery, social media, and electronic surveillance • Meets the latest requirements for FESHE’s Legal Aspects of the Fire Service curriculum • Many new photos and graphics to help connect cases to day-to-day issues in the fire service • Coverage of recent changes to search and seizure law, use of digital photos and social media by emergency personnel, and fire department liability
Publisher: Fire Engineering Books
ISBN: 1593703473
Category : Technology & Engineering
Languages : en
Pages : 728
Book Description
The third edition of Legal Considerations for Fire & Emergency Services is a reader-friendly guide to the challenging legal issues that firefighters and emergency service personnel encounter. Written by J. Curtis Varone, a practicing attorney as well as an experienced firefighter, this book explores such key topics as fire department liability, search and seizure, sovereign immunity, overtime laws, collective bargaining, OSHA compliance, workers’ compensation, physical abilities testing, medical examinations, drug testing, discrimination, and sexual harassment. It is a perfect textbook for any course on fire service law as well as an indispensable desk reference for day-to-day fire department administration. Features of the new 3rd Edition: • Updated cases on several topics including residency requirements, employment discrimination, and more • Expanded treatment of hot topics such as digital imagery, social media, and electronic surveillance • Meets the latest requirements for FESHE’s Legal Aspects of the Fire Service curriculum • Many new photos and graphics to help connect cases to day-to-day issues in the fire service • Coverage of recent changes to search and seizure law, use of digital photos and social media by emergency personnel, and fire department liability
Effective Fire and Emergency Services Administration
Author: Robert S. Fleming
Publisher: Fire Engineering Books
ISBN: 1593702299
Category : Medical
Languages : en
Pages : 362
Book Description
Dr. Fleming's new book -- drawing from an array of business and administrative disciplines -- provides a solid conceptual foundation for understanding, meeting, and exceeding the expectations of organizational stakeholders and preparing for professional, personal, and organizational success in fire administration. The book addresses the various course objectives and learning outcomes for both the Introduction to Fire and Emergency Services Administration course within the FESHE Associate's Model Curriculum and the corresponding bachelor's course, Fire and Emergency Services Administration. Effective Fire & Emergency Services Administration will be an invaluable resource for students (both undergraduate and graduate), and current fire and emergency services personnel of all ranks who are preparing for career advancement, including promotional examinations. It also will serve as a very useful reference for current fire and emergency service operational and administrative officers.
Publisher: Fire Engineering Books
ISBN: 1593702299
Category : Medical
Languages : en
Pages : 362
Book Description
Dr. Fleming's new book -- drawing from an array of business and administrative disciplines -- provides a solid conceptual foundation for understanding, meeting, and exceeding the expectations of organizational stakeholders and preparing for professional, personal, and organizational success in fire administration. The book addresses the various course objectives and learning outcomes for both the Introduction to Fire and Emergency Services Administration course within the FESHE Associate's Model Curriculum and the corresponding bachelor's course, Fire and Emergency Services Administration. Effective Fire & Emergency Services Administration will be an invaluable resource for students (both undergraduate and graduate), and current fire and emergency services personnel of all ranks who are preparing for career advancement, including promotional examinations. It also will serve as a very useful reference for current fire and emergency service operational and administrative officers.
Fire Department Incident Safety Officer
Author: Dodson
Publisher: Jones & Bartlett Publishers
ISBN: 1284041956
Category : Medical
Languages : en
Pages : 320
Book Description
The third edition of Fire Department Incident Safety Officer has been thoroughly updated to cover the latest trends, information, and best-practices needed by current and aspiring Incident Safety Officers (ISO’s). Developed in partnership with the Fire Department Safety Officer’s Association and based on the 2015 Edition of NFPA 1521, Standard for Fire Department Safety Officer Professional Qualifications, this authoritative resource focuses uniquely on the roles, responsibilities, and duties for fire service officers assigned to the incident command staff position of safety officer. From smoke reading to alternative energy sources to green construction buildings, Fire Department Incident Safety Officer, Third Edition is loaded with up-to-date information needed to keep fire department members safe, including: A new chapter dedicated to the Incident Safety Officer at Training Drills and Special Events Entire chapters devoted to important topics like reading smoke, reading buildings,
Publisher: Jones & Bartlett Publishers
ISBN: 1284041956
Category : Medical
Languages : en
Pages : 320
Book Description
The third edition of Fire Department Incident Safety Officer has been thoroughly updated to cover the latest trends, information, and best-practices needed by current and aspiring Incident Safety Officers (ISO’s). Developed in partnership with the Fire Department Safety Officer’s Association and based on the 2015 Edition of NFPA 1521, Standard for Fire Department Safety Officer Professional Qualifications, this authoritative resource focuses uniquely on the roles, responsibilities, and duties for fire service officers assigned to the incident command staff position of safety officer. From smoke reading to alternative energy sources to green construction buildings, Fire Department Incident Safety Officer, Third Edition is loaded with up-to-date information needed to keep fire department members safe, including: A new chapter dedicated to the Incident Safety Officer at Training Drills and Special Events Entire chapters devoted to important topics like reading smoke, reading buildings,
Mastering the Fire Service Assessment Center, 2nd Ed
Author: Anthony Kastros
Publisher: Fire Engineering Books
ISBN: 1593704224
Category : Technology & Engineering
Languages : en
Pages : 498
Book Description
Bridge the gap between where you are and where you want to be. Do you have the knowledge, skills, and abilities to evaluate behavior, performance, and readiness? Read Mastering the Fire Service Assessment Center to identify what you need to learn and understand how to learn it. There is no way you can read and reflect on the wisdom in these pages and not become a better person and a better firefighter. Why Read This Book? The American fire service is facing a new normal fueled by mass exodus, influx of new generations of firefighters, a lack of hands-on leadership training, sweeping changes in mission, decimated budgets, and the genetics of task-oriented, reactive forefathers. The greatest and perhaps only area that we can affect directly is hands-on, inspiring, realistic, and useful training for our aspiring and incumbent leaders. This book will help you regardless of the fire officer rank you seek. It will help you know where you need to improve, how to develop a specific personal plan to become an excellent officer, and how to do well with whatever assessment center exercises throw at you. NEW MATERIAL in this second edition: --Enjoy reading “Wisdom from the Masters” from 18 fire service luminaries. They provide invaluable insights and challenges you will face as you prepare to promote, whether for the first time as a company officer or up the chain as a chief officer. --Learn lessons from thousands of students from the past 12 years whose feedback will benefit you in this second edition. --Benefit from the many new elements in this book, including relevant articles, additional exercises, and content regarding the dimensions of leadership, management, and emergency operations. The complexities of being a fire officer in the 21st century require an undercurrent of humility while continually pursuing mastery of leading in the modern fire service. Learn how to lead the modern-day firefighter in a modern world, with modern technology, modern fire behavior, and modern sociopolitical and economic challenges. Many firefighters ask themselves if they really want to do this job, but nothing is as professionally rewarding and challenging as leading others in battle to save lives! “This book will give you the greatest probability of success in your assessment center process.” —Bobby Halton, editor-in-chief, Fire Engineering magazine
Publisher: Fire Engineering Books
ISBN: 1593704224
Category : Technology & Engineering
Languages : en
Pages : 498
Book Description
Bridge the gap between where you are and where you want to be. Do you have the knowledge, skills, and abilities to evaluate behavior, performance, and readiness? Read Mastering the Fire Service Assessment Center to identify what you need to learn and understand how to learn it. There is no way you can read and reflect on the wisdom in these pages and not become a better person and a better firefighter. Why Read This Book? The American fire service is facing a new normal fueled by mass exodus, influx of new generations of firefighters, a lack of hands-on leadership training, sweeping changes in mission, decimated budgets, and the genetics of task-oriented, reactive forefathers. The greatest and perhaps only area that we can affect directly is hands-on, inspiring, realistic, and useful training for our aspiring and incumbent leaders. This book will help you regardless of the fire officer rank you seek. It will help you know where you need to improve, how to develop a specific personal plan to become an excellent officer, and how to do well with whatever assessment center exercises throw at you. NEW MATERIAL in this second edition: --Enjoy reading “Wisdom from the Masters” from 18 fire service luminaries. They provide invaluable insights and challenges you will face as you prepare to promote, whether for the first time as a company officer or up the chain as a chief officer. --Learn lessons from thousands of students from the past 12 years whose feedback will benefit you in this second edition. --Benefit from the many new elements in this book, including relevant articles, additional exercises, and content regarding the dimensions of leadership, management, and emergency operations. The complexities of being a fire officer in the 21st century require an undercurrent of humility while continually pursuing mastery of leading in the modern fire service. Learn how to lead the modern-day firefighter in a modern world, with modern technology, modern fire behavior, and modern sociopolitical and economic challenges. Many firefighters ask themselves if they really want to do this job, but nothing is as professionally rewarding and challenging as leading others in battle to save lives! “This book will give you the greatest probability of success in your assessment center process.” —Bobby Halton, editor-in-chief, Fire Engineering magazine
Officer's Guide to Fire Service EMS
Author: Gordon M. Sachs
Publisher: PennWell Books
ISBN: 9780912212807
Category : Medical
Languages : en
Pages : 156
Book Description
Emergency medical service represents more than 80 per cent of the response activity in emergency response agencies. The whole concept of EMS has undergone drastic changes and improvements over the past three decades. With the ongoing threat of deadly diseases, the methods once practiced to treat trauma victims are not necessarily the best, or safest, procedures. In this day and age, change is the only constant. This book is designed to improve the quality of your EMS delivery.
Publisher: PennWell Books
ISBN: 9780912212807
Category : Medical
Languages : en
Pages : 156
Book Description
Emergency medical service represents more than 80 per cent of the response activity in emergency response agencies. The whole concept of EMS has undergone drastic changes and improvements over the past three decades. With the ongoing threat of deadly diseases, the methods once practiced to treat trauma victims are not necessarily the best, or safest, procedures. In this day and age, change is the only constant. This book is designed to improve the quality of your EMS delivery.
Fire and Emergency Services Instructor: Principles and Practice
Author: Forest F Reeder
Publisher: Jones & Bartlett Learning
ISBN: 1284172333
Category : Technology & Engineering
Languages : en
Pages : 530
Book Description
The National Fire Protection Association (NFPA), the International Association of Fire Chiefs (IAFC), and the International Society of Fire Service Instructors (ISFSI) are pleased to bring you Fire and Emergency Services Instructor: Principles and Practice, Third Edition. With a full library of technological resources to engage candidates and assist instructors, Fire and Emergency Services Instructor takes training off the printed page. This text meets and exceeds all of the job performance requirements (JPRs) for Fire and Emergency Services Instructor I, II, and III, as well as two new levels for Live Fire Instructor and Live Fire Instructor-in-Charge, of the 2019 Edition of NFPA 1041, Standard for Fire and Emergency Services Instructor Professional Qualifications. Innovative features include: Rapid access of content through clear and concise Knowledge and Skills Objectives with page number references and NFPA 1041 correlations Promotion of critical thinking and classroom discussion through the “Training Bulletin” and “Incident Report” features “JPRs in Action” feature identifying the specific responsibilities of the Fire and Emergency Services Instructor I, II, and III relating to the job performance requirements (JPRs) Tips geared toward the company-level instructor, department training officer, and training program manager offering instruction techniques, test writing and evaluation pointers, and helpful notes on communication and curriculum delivery Realistic instructor scenarios with questions designed to provoke critical thinking in the learning environment New to the Third Edition: In-depth discussion of student-centered learning Learner-centered teaching methods and strategies Evidence-based techniques for improving learning Expanded explanation of learning science Content that meets the live fire instructor and live fire instructor-in-charge JPRs of NFPA 1041, including: Live Fire Evolution Pre-Live Fire Evolution Post-Live Fire Evolution
Publisher: Jones & Bartlett Learning
ISBN: 1284172333
Category : Technology & Engineering
Languages : en
Pages : 530
Book Description
The National Fire Protection Association (NFPA), the International Association of Fire Chiefs (IAFC), and the International Society of Fire Service Instructors (ISFSI) are pleased to bring you Fire and Emergency Services Instructor: Principles and Practice, Third Edition. With a full library of technological resources to engage candidates and assist instructors, Fire and Emergency Services Instructor takes training off the printed page. This text meets and exceeds all of the job performance requirements (JPRs) for Fire and Emergency Services Instructor I, II, and III, as well as two new levels for Live Fire Instructor and Live Fire Instructor-in-Charge, of the 2019 Edition of NFPA 1041, Standard for Fire and Emergency Services Instructor Professional Qualifications. Innovative features include: Rapid access of content through clear and concise Knowledge and Skills Objectives with page number references and NFPA 1041 correlations Promotion of critical thinking and classroom discussion through the “Training Bulletin” and “Incident Report” features “JPRs in Action” feature identifying the specific responsibilities of the Fire and Emergency Services Instructor I, II, and III relating to the job performance requirements (JPRs) Tips geared toward the company-level instructor, department training officer, and training program manager offering instruction techniques, test writing and evaluation pointers, and helpful notes on communication and curriculum delivery Realistic instructor scenarios with questions designed to provoke critical thinking in the learning environment New to the Third Edition: In-depth discussion of student-centered learning Learner-centered teaching methods and strategies Evidence-based techniques for improving learning Expanded explanation of learning science Content that meets the live fire instructor and live fire instructor-in-charge JPRs of NFPA 1041, including: Live Fire Evolution Pre-Live Fire Evolution Post-Live Fire Evolution
The Functional Fire Company
Author: J. Scott Thompson
Publisher: Fire Engineering Books
ISBN: 1593704550
Category : Technology & Engineering
Languages : en
Pages : 193
Book Description
Scott Thompson, author of The Functional Fire Company, says the functional fire company concept was not created but realized: “I realized, after many attempts at trying to view success in the organization from the top down, that it wasn’t possible. Real indicators of success in the fire service come from the bottom up. A fire department’s success is best judged at the company level.” “Many leaders and senior members have been taught the how but not the why, and they don’t understand the reasons for doing what they do,” Thompson says. “Because firefighting is such a technical activity, we must ensure that we are explaining why we do things while we demonstrate the how. It is essential that we develop critical thinking for solving fire suppression, rescue, and EMS problems.” WHAT OTHERS ARE SAYING: “Chief Scott Thompson combines his decades of experience and years of observation with today’s leadership skills and provides a path for the successful fire department to follow. The Functional Fire Company will take you step by step from being an ordinary fire department to one which defines excellence. --Rick Lasky, Fire Chief (ret.) Texas “I found both motivation and a guide to implementation in this book. Chief Thompson has provided a deep resource for all ranks from creating culture to setting up training structure. I highly recommend this book to anyone with aspirations of making an organizational impact.” --Brian Brush “Chief Thompson has spent his entire career focusing on training and organizational effectiveness. The Functional Fire Company is his life’s work wrapped up into a playbook which offers insight into how to make your organization perform at maximum proficiency. Experience, perspective and a never quit mentality are evident as Chief Thompson provides a unique view to solving problems in the modern-day fire service.” --Terry McGrath, Assistant Chief, Lewisville (TX) Fire Department “This book offers a living, breathing example that Chief Thompson’s principles truly work. I hope you get as much value from this book as we have received from Chief Thompson’s lessons, and that you take what you learn back to your organization.” --Garrett Rice, The Colony Fire Department (TX) Battalion Chief, A Shift
Publisher: Fire Engineering Books
ISBN: 1593704550
Category : Technology & Engineering
Languages : en
Pages : 193
Book Description
Scott Thompson, author of The Functional Fire Company, says the functional fire company concept was not created but realized: “I realized, after many attempts at trying to view success in the organization from the top down, that it wasn’t possible. Real indicators of success in the fire service come from the bottom up. A fire department’s success is best judged at the company level.” “Many leaders and senior members have been taught the how but not the why, and they don’t understand the reasons for doing what they do,” Thompson says. “Because firefighting is such a technical activity, we must ensure that we are explaining why we do things while we demonstrate the how. It is essential that we develop critical thinking for solving fire suppression, rescue, and EMS problems.” WHAT OTHERS ARE SAYING: “Chief Scott Thompson combines his decades of experience and years of observation with today’s leadership skills and provides a path for the successful fire department to follow. The Functional Fire Company will take you step by step from being an ordinary fire department to one which defines excellence. --Rick Lasky, Fire Chief (ret.) Texas “I found both motivation and a guide to implementation in this book. Chief Thompson has provided a deep resource for all ranks from creating culture to setting up training structure. I highly recommend this book to anyone with aspirations of making an organizational impact.” --Brian Brush “Chief Thompson has spent his entire career focusing on training and organizational effectiveness. The Functional Fire Company is his life’s work wrapped up into a playbook which offers insight into how to make your organization perform at maximum proficiency. Experience, perspective and a never quit mentality are evident as Chief Thompson provides a unique view to solving problems in the modern-day fire service.” --Terry McGrath, Assistant Chief, Lewisville (TX) Fire Department “This book offers a living, breathing example that Chief Thompson’s principles truly work. I hope you get as much value from this book as we have received from Chief Thompson’s lessons, and that you take what you learn back to your organization.” --Garrett Rice, The Colony Fire Department (TX) Battalion Chief, A Shift