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Author: Nawal K. Taneja
Publisher: Routledge
ISBN: 1351936972
Category : Transportation
Languages : en
Pages : 210
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Book Description
Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry. Core customers are beginning to seize control of the direction of the industry from airline management. Customers are doing so due to deep dissatisfaction with what is being offered by traditional carriers across all areas, including network, product, price, customer service and the distribution system. New airlines have clearly focused business designs with the discipline to reject non-valued products or services. In the US, new airlines score higher in customer satisfaction, offering lower fares and making larger operating profits. This book is about customer behaviour and how to address it. It provides detailed but easy-to-read practical discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously and relentlessly, ground-breaking strategies to fly ahead of their customers. As with previous books written by Nawal Taneja, the primary audience continues to be senior level practitioners within the global airline industry - in both traditional carrier and low complexity carrier segments. The approach is impartial, candid and pragmatic, based on what is happening in the actual market place rather than theoretical business models.
Author: Nawal K. Taneja
Publisher: Routledge
ISBN: 1351936972
Category : Transportation
Languages : en
Pages : 210
Get Book Here
Book Description
Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry. Core customers are beginning to seize control of the direction of the industry from airline management. Customers are doing so due to deep dissatisfaction with what is being offered by traditional carriers across all areas, including network, product, price, customer service and the distribution system. New airlines have clearly focused business designs with the discipline to reject non-valued products or services. In the US, new airlines score higher in customer satisfaction, offering lower fares and making larger operating profits. This book is about customer behaviour and how to address it. It provides detailed but easy-to-read practical discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously and relentlessly, ground-breaking strategies to fly ahead of their customers. As with previous books written by Nawal Taneja, the primary audience continues to be senior level practitioners within the global airline industry - in both traditional carrier and low complexity carrier segments. The approach is impartial, candid and pragmatic, based on what is happening in the actual market place rather than theoretical business models.
Author: Lawrence J. Quirk
Publisher: HarperCollins
ISBN: 0062883054
Category : Biography & Autobiography
Languages : en
Pages : 645
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Book Description
The illuminating, comprehensive biography of Bette Davis, one of the most electrifying Hollywood stars ever to grace the silver screen. With a career spanning six decades and more than eighty films, Bette Davis is synonymous with Hollywood legend. From her incandescent performance as Margo Channing in All About Eve, to her terrifying, psychopathic Jane Hudson in What Ever Happened to Baby Jane?, Davis generated electricity wherever she appeared, whatever she did—and not just on the silver screen. Her personal life was as passionate as her career and was so fiery that it eventually consumed her. In this landmark biography, Lawrence J. Quirk takes us behind the scenes of all of Davis’s movies, from her early unpromising roles, to her commanding presence at the pinnacle of stardom, to her degrading exploitation in horror films at the end of her career. Quirk delves into Davis’s four unhappy marriages, as well as her frosty, manipulative relationships with her three children. Also revealed are her many affairs through the years with leading men, bit players, servicemen during World War II, and, very late in her life, much younger men, who repaid her by using her and deserting her. Intense, volatile, ruled often by her emotions, Bette Davis was described by one critic as "a force of nature that could find no ordinary outlet." Fasten Your Seat Belts brilliantly explores the life and career of Bette Davis to show us the fascinating original she was.
Author: Joe Thomas
Publisher: Createspace Independent Publishing Platform
ISBN: 9781535421102
Category : Flight attendants
Languages : en
Pages : 498
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Book Description
In his debut book, 'Fasten Your Seat Belts And Eat Your F*cking Nuts', Joe Thomas - aka Flight Attendant Joe - takes you on an inappropriate storytelling journey about what really happens while you sit comfortably (unless you are in a middle seat, in that case - he's sorry) onboard a climate controlled airplane while sucking down cups of soda, snacking on unsalted peanuts, and playing dumb when you get caught smoking in the lavatory. Have you ever wondered what happens behind the scenes at 38,000 feet? Does the thought of banging a flight attendant intrigue you? What about a pilot? Do you regularly attempt at eavesdropping on flight attendant conversations while waiting to use the lavatory on a red-eye flight? If so, then this book was written for you. Nobody said traveling was easy and Joe Thomas has the stories to prove it. 'Fasten Your Seat Belts And Eat Your Fucking Nuts' will make you hungry for more than just another bag of pretzels. Each page drips with gossip, drama, and his own personal confrontations with passengers and coworkers that will leave you gasping for air one minute, and then busting out laughing the next. Joe's honest, heartwarming, - dick-slapping-in-your-face-comedy - will have you turning pages quicker than a hooker turns tricks.
Author:
Publisher: Transportation Research Board
ISBN: 0309085934
Category : Automobiles
Languages : en
Pages : 117
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Book Description
Increasing seat belt use is one of the most effective and least costly ways of reducing the lives lost and injuries incurred on the nation's highways each year, yet about one in four drivers and front-seat passengers continues to ride unbuckled. The Transportation Research Board, in response to a congressional request for a study to examine the potential of in-vehicle technologies to increase belt use, formed a panel of 12 experts having expertise in the areas of automotive engineering, design, and regulation; traffic safety and injury prevention; human factors; survey research methods; economics; and technology education and consumer interest. This panel, named the Committee for the Safety Belt Technology Study, examined the potential benefits of technologies designed to increase belt use, determined how drivers view the acceptability of the technologies, and considered whether legislative or regulatory actions are necessary to enable their installation on passenger vehicles. The National Highway Traffic Safety Administration (NHTSA), the study sponsor, funded and conducted interviews and focus groups of samples of different belt user groups to learn more about the potential effectiveness and acceptability of technologies ranging from seat belt reminder systems to more aggressive interlock systems, and provided the information collected to the study committee. The committee also supplemented its expertise by holding its second meeting in Dearborn, Michigan, where it met in proprietary sessions with several of the major automobile manufacturers, a key supplier, and a small business inventor of a shifter interlock system to learn of planned new seat belt use technologies as well as about company data concerning their effectiveness and acceptability. The committee's findings and recommendations are presented in this five-chapter report.
Author: Bette Davis
Publisher: Hachette Books
ISBN: 0316441260
Category : Biography & Autobiography
Languages : en
Pages : 159
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Book Description
Originally published in 1987, a collection of anecdotes as well as opinions pro and con on a wide range of subjects by legendary actress Bette Davis--now in ebook for the first time! A woman of strong appetites and opinions, Bette Davis minces no words. In frank, no nonsense terms she talks about the stroke that nearly killed her, and inspires us with the story of her subsequent recovery from cancer--a lively and encouraging account shot through with the star's unique blend of spunk and wit. Davis was famous for being as unsparing of herself as she was of others. Among the "others" of this book are President Ronald Reagan, who was a contract player at Warner Bros. when she was; Joan Crawford, her costar in What Ever Happened to Baby Jane?; Humphrey Bogart; Marilyn Monroe; Elizabeth Taylor; and Helen Hayes, Bette's costar in her first film after her illness, Murder with Mirrors. She also talks about her deep friendship with her longtime assistant, Kathryn Sermak, who nursed Davis back to health after her stroke and ushered her back into acting when Davis's doctors thought all hope was lost. As Davis says, "If everyone likes you, you're doing your job wrong." This is a unique and controversial book by one of the most incandescent and unconventional acting talents of all time, as magnetic and supremely talented as the lady herself.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 3
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Book Description
Author: Boh Tong
Publisher: Marshall Cavendish International Asia Pte Ltd
ISBN: 9814312770
Category : Biography & Autobiography
Languages : en
Pages : 178
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Book Description
Never look at your flight attendant the same way again! Fasten Your Seat Belts is a no-holds-barred tell-all book packed with tales of sex, lies and alcohol, from the narrow aisles of cattle class, to the cosseted confines of the cockpit and under starched hotel linen. With a mix of raunchy, sordid and scandalous details and redeeming moments of innocence and hilarity, this book is a result of more than three decades of flying the friendly skies. So fasten your seat belts and prepare yourself for the read of your life! He had better be. The first body is discovered in Singapore, and the second in Bangkok. Both American women. Both viciously beaten. Both stripped nude and posed obscenely. The FBI calls it terrorism, but the whispers are that a serial killer is stalking American women across Asia.So why is it no one seems to want Tay to find the murderer? Whatever the reason, he won’t let go. He is training a sadistic killer from Singapore deep into the dark, sordid heart of Bangkok. And, if he has to, he will do it all be himself.
Author: Meish Goldish
Publisher: Bearport Publishing
ISBN: 1597169579
Category : Juvenile Nonfiction
Languages : en
Pages : 28
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Book Description
Describes different types of large trucks, including information on their dimensions, weight, performance, and uses in transportation and entertainment.
Author: Wayne Michael Dunwell
Publisher: Austin Macauley Publishers
ISBN: 1528988825
Category : Fiction
Languages : en
Pages : 123
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Book Description
“Ronni’s mind fell completely silent. She stopped being aware of the room around her, there was only the hateful figure of a bully and an abuser ahead of her, all else was a blur.” You’re in a strange city. Your friend is missing. Could you find the courage to do what is necessary? Would you even know where to start? These are the questions faced by law graduate Ronni Wong when her friend Jenny disappears after a date with a man she met online. Finding evidence suggesting that Jenny’s internet lover hides the darkest of secrets, Ronni is forced to embark on a journey through social media to discover the identity of a kidnapper, and then a dangerous race against time through the streets of Metro Manila to save her friend’s life. The clock is ticking, can Ronni make it in time? Join Ronni as her investigation into one disappearance leads her into mortal danger. Social Murder will keep you on the edge of your seat, and at the same time challenge you to think about how you use social media. Are you safe online?
Author: Raymond Arroyo
Publisher: Crown Books For Young Readers
ISBN: 0553539671
Category : Juvenile Fiction
Languages : en
Pages : 354
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Book Description
"Twelve-year-old Will Wilder is back to protect the town of Perilous Falls from another ancient evil--the fearsome demon, Amon"--
