Author: Julie Cooper
Publisher: Careertrain
ISBN: 0955968038
Category : Business & Economics
Languages : en
Pages : 266
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Book Description
Looking to improve your people management skills? This is an accessible guide to every meeting, discussion or difficult conversation you will need to have. Written for busy managers and leaders who need quick solutions, Face to Face in the Workplace will equip you with all the tools and strategies you'll need to get it right every time. Step by step frameworks will guide you in getting the best out of the people you manage, and yourself. You will: have more productive discussions that please everyone involved; save time by knowing how to prepare effectively; never have to worry about what to say in difficult meetings; learn to get your point over more effectively; improve your people management skills - and your career prospects. Based on research and experience in workplaces nationwide, this comprehensive handbook provides a Definition for each type of discussion; the Outcomes that you are aiming for; a plan for Thinking Ahead; and the Steps you should take, one by one. Each chapter also includes Good Practice, where you will pick up models and theories to deepen your understanding, and Warnings so that you can be aware of the dangers. The basics of good communication are also covered at the beginning of the book to provide a firm foundation. Included: Assertive behaviour, Explaining, Listening, Interviewing applicants, Making someone redundant, Saying no, Shutting people up, Introducing change, Self awareness, Dismissing a member of staff, Personality styles, Challenging, Questioning, Credibility, Rapport, Body language, Respect, Appraisals, Return to work interviews, Challenging attitude, Coaching, Feedback, Conflict, The Dark Triad, Negotiating, Delegating, Exit interviews, Instructing, Influencing, Inappropriate Behaviour, Managing your Boss, Mentoring, Performance gaps, Praising, Supervising, Reprimanding, Supporting through change,360° feedback.
Author: John W. Budd
Publisher: Cornell University Press
ISBN: 9780801442087
Category : Business & Economics
Languages : en
Pages : 294
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Book Description
John W. Budd contends that the turbulence of the current workplace and the importance of work for individuals and society make it vitally important that employment be given "a human face." Contradicting the traditional view of the employment relationship as a purely economic transaction, with business wanting efficiency and workers wanting income, Budd argues that equity and voice are equally important objectives. The traditional narrow focus on efficiency must be balanced with employees' entitlement to fair treatment (equity) and the opportunity to have meaningful input into decisions (voice), he says. Only through a greater respect for these human concerns can broadly shared prosperity, respect for human dignity, and equal appreciation for the competing human rights of property and labor be achieved.Budd proposes a fresh set of objectives for modern democracies--efficiency, equity, and voice--and supports this new triad with an intellectual framework for analyzing employment institutions and practices. In the process, he draws on scholarship from industrial relations, law, political science, moral philosophy, theology, psychology, sociology, and economics, and advances debates over free markets, globalization, human rights, and ethics. He applies his framework to important employment-related topics, such as workplace governance, the New Deal industrial relations system, comparative industrial relations, labor union strategies, and globalization. These analyses create a foundation for reforming employment practices, social norms, and public policies. In the book's final chapter, Budd advocates the creation of the field of human resources and industrial relations and explores the wider implications of this renewed conceptualization of industrial relations.
Author: Maya Hu-Chan
Publisher: Berrett-Koehler Publishers
ISBN: 1523088621
Category : Business & Economics
Languages : en
Pages : 136
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Book Description
“Maya Hu-Chan shares a blueprint for becoming a more empathetic, self-aware, and inclusive leader. Saving Face guides us to consider different perspectives, to think first and speak last, and to respect others above all else.” —Frances Hesselbein, former CEO, Girl Scouts of the USA, and Presidential Medal of Freedom recipient Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of “saving face” can help any leader preserve dignity and create more empathetic cross-cultural relationships. “Face” represents one's self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it's also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it. Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can give face to create positive first impressions, avoid causing others to lose face, and, most importantly, build trust and lasting relationships inside and outside the workplace.
Author: Leigh Thompson
Publisher: Harvard Business Review Press
ISBN: 1422173348
Category : Business & Economics
Languages : en
Pages : 245
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Book Description
Identifies the importance of a conscious, planned and shared collaborative environment that promotes teamwork, creativity and enthusiasm, revealing counter-intuitive facts while sharing research-based examples that identify the essential components of an effective team. 15,000 first printing.
Author: Nalan Kenny
Publisher: Vernon Press
ISBN: 1648890636
Category : Language Arts & Disciplines
Languages : en
Pages : 265
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Book Description
Despite the growth and development of English for Specific Purposes (ESP) as an area of study since the 1960s, few books related to classroom applications in combination with other disciplines such as Content and Language Integrated Learning (CLIL), English Language Teaching (ELT), or English as a Medium of Instruction (EMI), exist. Each section of this volume includes scholarly written studies from across the globe, indicating the extent and the importance ESP has in the current academic world. Filling the present void in available material on this subject, this book contains various useful and effective applications of ESP, teaching activities for classroom settings, as well as insights on how ESP can be combined with, and adopted by, other disciplines. Written from a variety of backgrounds and perspectives, this text is sure to contribute to this field and will be of interest to ESP teachers, as well as postgraduate and undergraduate students.
Author: Michele Gregory
Publisher: Routledge
ISBN: 1317281497
Category : Social Science
Languages : en
Pages : 317
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Book Description
Despite decades of greater gender awareness at work in Western countries, gender inequality in the executive suites is alive and well. "The Face of the Firm" highlights new critical perspectives on the relationship between hegemonic masculine cultures, gender embodiment, and gender disparities in corporate organizations. Using data from over 100 interviews with female and male executives who worked for some of the most prestigious advertising and computer firms in the world, the book makes important connections between the empirical data and contemporary sexism in the United States and United Kingdom. The book refocuses the debate of executive work, organizational spaces, and gender inequality on gendered bodies at work. It also demonstrates that gendered and sexualized relations among executives often construct the production process. The book makes a contribution to masculinity, gender, and work scholarship and is organized along three key concepts: homogeneity, homosociability, and heterosexuality. These address such factors as the organizational locker room, sexual and heterosexual spaces at work, and the construction of women and men as different workers. This conceptual model is crucial for evaluating the mechanisms that support male dominance among highly skilled professionals and executives."
Author: Erica Keswin
Publisher: McGraw Hill Professional
ISBN: 126011810X
Category : Business & Economics
Languages : en
Pages : 224
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Book Description
WALL STREET JOURNAL BESTSELLER The secret to business success? Get REAL and be HUMAN! As human beings, we are built to connect and form relationships. So, it should be no surprise that relationships must also translate into the workplace, where we spend most of our time! Companies that recognize this will retain the most productive, creative, and loyal employees, and invariably seize the competitive edge. The most successful leaders are those who actively form quality relationships with their employees, who honor fundamental human qualities—authenticity, openness, and basic politeness—and apply them day in and day out. Paying attention and genuinely caring about the effects people have on one another other is key to developing a winning culture where people perform at the top of their game and want to work. As a workplace strategist and business coach, Erica Keswin has spent over 20 years working with top business leaders and executives to build successful organizations that honor relationships. Featuring case studies from top brands such as, Lyft, Starbucks, Mogul, and SoulCycle, to name a few, Bring Your Human to Work distills the key practices of the most human companies into applicable advice that any business leader can use to build a “human workplace.” These building blocks include: • Understanding your company’s role in the world, beyond financial profit • Encouraging employees to be healthy in body and spirit • Running your meetings with clear purpose • Making space for face-to-face interaction • Building professional development into company culture • Inspiring your workforce to give back to the community • Simply saying “thank you” A human company is real, genuine, aligned, and true to itself. A real company flaunts its humanity, instead of hiding it. It’s what the most successful, sustainable companies are doing today, and there’s no reason yours can’t be the same. Keswin’s leadership lessons foster fairness, devotion, and joy in the workplace—all critical elements of a successful business. By bringing your human to work, you can design a workplace that is good for people, great for business, and just might change the world.
Author: Joan C. Williams
Publisher: NYU Press
ISBN: 1479871834
Category : Business & Economics
Languages : en
Pages : 396
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Book Description
A mother-daughter legal scholar team “offers unabashedly straightforward advice in a how-to primer for ambitious women . . . [A]ttention-grabbing revelations” (Debora L. Spar, The New York Times Book Review) What Works for Women at Work is a comprehensive and insightful guide for mastering office politics as a woman. Authored by Joan C. Williams, one of the nation’s most-cited experts on women and work, and her daughter, Rachel Dempsey, this unique book offers a multi-generational perspective into the realities of today’s workplace. Often women receive messages that they have only themselves to blame for failing to get ahead. What Works for Women at Work tells women it’s not their fault. Based on interviews with 127 successful working women, over half of them women of color, What Works for Women at Work presents a toolkit for getting ahead in today’s workplace. Distilling over thirty-five years of research, Williams and Dempsey offer four crisp patterns that affect working women. Each represents different challenges and requires different strategies—which is why women need to be savvier than men to survive and thrive in high-powered careers. Williams and Dempsey’s analysis of working women is nuanced and in-depth, going beyond the traditional one-size-fits-all approaches of most career guides for women. Throughout the book, they weave real-life anecdotes from the women they interviewed, along with advice on dealing with difficult situations such as sexual harassment. An essential resource for any working woman. “Many steps beyond Lean In (2013), Sheryl Sandberg’s prescription for getting ahead . . . .[F]illed with street-smart advice and plain old savvy about the way life works in corporate America.” —Booklist, starred review) “A playbook on how to transcend and triumph.” —O, The Oprah Magazine
Author: Christiansen, Bryan
Publisher: IGI Global
ISBN: 1522522514
Category : Business & Economics
Languages : en
Pages : 523
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Book Description
Optimal development of contemporary businesses is dependent on a number of factors. By creating novel frameworks for organizational behavior, effective competitive advantage can be achieved. The Handbook of Research on Organizational Culture and Diversity in the Modern Workforce is a comprehensive reference source for the latest scholarly content on components and impacts on effecting culturally diverse workplace environments. Highlighting a range of pertinent topics such as emotional intelligence, human resources, and work-life balance, this publication is ideally designed for managers, professionals, researchers, students, and academics interested in emerging perspectives on organizational development.
Author: Jodi Glickman
Publisher: Macmillan + ORM
ISBN: 1429923806
Category : Business & Economics
Languages : en
Pages : 305
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Book Description
Great on the Job offers a much-needed "people skills" primer and masterclass in all facets of workplace communication Do you know how to ask for help at work without sounding dumb? Do you know how to get valuable and useful feedback from your colleagues? Have you mastered your professional elevator pitch so that every time you meet someone, they remember and are impressed by you? If you answered "no" to any of these questions, you need Great on the Job. In 2008, Jodi Glickman launched Great on the Job, a communications consulting firm whose distinguished client list includes Harvard Business School, Wharton, The Stern School of Business, Merrill Lynch, and Citigroup. Now, Glickman's three-step training program is available in book form for the first time. With case studies, micro strategies, and example language, readers will learn communication skills that can be practiced and implemented immediately. In today's economy, it's not typically the smartest, hardest working or most technically savvy who succeed. Instead, the ability to communicate well is often the most important precursor to success in the workplace. So whether you're a star performer or a struggling novice, Great on the Job will give you the building blocks you need for every conversation you'll have at work.
