Exploring Politeness in Business Emails

Exploring Politeness in Business Emails PDF Author: Vera Freytag
Publisher: Multilingual Matters
ISBN: 1788925971
Category : Business & Economics
Languages : en
Pages : 151

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Book Description
Exploring Politeness in Business Emails explores the contextual complexities of workplace emails by comparing British English and Peninsular Spanish directive speech events and systematically assessing the impact of contextual factors. Through a combination of qualitative and quantitative methods of data collection and analysis, and the inclusion of metapragmatic insights in the interpretation of the results, the book offers an innovative approach to the study of politeness. The book partially contradicts previous assumptions about English and Spanish directives and provides new insights into the role of politeness in the workplace. By offering a meticulous account of the linguistic choices made by the English and Spanish first language users and the contextual factors influencing these choices, the book suggests far-reaching implications for future research in cross-cultural pragmatics and business discourse, as well as practical implications relevant for academics, postgraduate students and practitioners interested in these fields.

Exploring Politeness in Business Emails

Exploring Politeness in Business Emails PDF Author: Vera Freytag
Publisher: Multilingual Matters
ISBN: 1788925971
Category : Business & Economics
Languages : en
Pages : 151

Get Book Here

Book Description
Exploring Politeness in Business Emails explores the contextual complexities of workplace emails by comparing British English and Peninsular Spanish directive speech events and systematically assessing the impact of contextual factors. Through a combination of qualitative and quantitative methods of data collection and analysis, and the inclusion of metapragmatic insights in the interpretation of the results, the book offers an innovative approach to the study of politeness. The book partially contradicts previous assumptions about English and Spanish directives and provides new insights into the role of politeness in the workplace. By offering a meticulous account of the linguistic choices made by the English and Spanish first language users and the contextual factors influencing these choices, the book suggests far-reaching implications for future research in cross-cultural pragmatics and business discourse, as well as practical implications relevant for academics, postgraduate students and practitioners interested in these fields.

Cross-Cultural Pragmatics

Cross-Cultural Pragmatics PDF Author: Juliane House
Publisher: Cambridge University Press
ISBN: 1108960030
Category : Language Arts & Disciplines
Languages : en
Pages : 303

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Book Description
This book provides a cutting-edge introduction to cross-cultural pragmatics, a field encompassing the study of language use across linguacultures. Cross-Cultural Pragmatics is relevant for a variety of fields, such as pragmatics, applied linguistics, language learning and teaching, translation, intercultural communication and sociolinguistics. Written by two leading scholars in the field, this book offers an accessible overview of cross-cultural pragmatics, by providing insights into the theory and practice of systematically comparing language use in different cultural contexts. The authors provide a ground-breaking, language-anchored, strictly empirical and replicable framework applicable for the study of different datatypes and situations. The framework is illustrated with case studies drawn from a variety of linguacultures, such as English, Chinese, Japanese and German. In these case studies, the reader is provided with contrastive analyses of language use in important contexts such as globalised business, politics and classrooms. This book is essential reading for both academics and students.

Indirect Speech Acts

Indirect Speech Acts PDF Author: Nicolas Ruytenbeek
Publisher: Cambridge University Press
ISBN: 1108483178
Category : Language Arts & Disciplines
Languages : en
Pages : 239

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Book Description
Explores the fascinating phenomenon of indirect speech acts, highlighting the situations they are used in, and how they are understood.

Handbook of Pragmatics

Handbook of Pragmatics PDF Author: Sigurd D’hondt
Publisher: John Benjamins Publishing Company
ISBN: 9027249237
Category : Language Arts & Disciplines
Languages : en
Pages : 203

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Book Description
This encyclopaedia of one of the major fields of language studies is a continuously updated source of state-of-the-art information for anyone interested in language use. The IPrA Handbook of Pragmatics provides easy access – for scholars with widely divergent backgrounds but with convergent interests in the use and functioning of language – to the different topics, traditions and methods which together make up the field of pragmatics, broadly conceived as the cognitive, social and cultural study of language and communication, i.e. the science of language use. The Handbook of Pragmatics is a unique reference work for researchers, which has been expanded and updated continuously with annual installments since 1995. Also available as Online Resource: https://benjamins.com/online/hop

An Introduction to Sociolinguistics

An Introduction to Sociolinguistics PDF Author: Janet Holmes
Publisher: Routledge
ISBN: 1000533999
Category : Language Arts & Disciplines
Languages : en
Pages : 732

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Book Description
Sociolinguistics is the study of the interaction between language and society. In this classic introductory work, Janet Holmes and Nick Wilson examine the role of language in a variety of social contexts, considering both how language works and how it can be used to signal and interpret various aspects of social identity. Divided into three parts, this book explains basic sociolinguistic concepts in the light of classic approaches, as well as introducing more recent research. This sixth edition has been revised and updated throughout, using key concepts and examples to guide the reader through this fascinating area, including: • New material on gender, social media and online use of language, codeswitching, and language policy • An updated companion website that is fully cross- referenced within this book and features video and audio materials and links to useful websites • Revised examples and exercises that include new material from Asia and South America • Fully updated further reading and references sections An Introduction to Sociolinguistics is an essential introductory text for all students of sociolinguistics and a splendid point of reference for students of English language studies, linguistics, and applied linguistics.

Politeness in Professional Contexts

Politeness in Professional Contexts PDF Author: Dawn Archer
Publisher: John Benjamins Publishing Company
ISBN: 9027260850
Category : Language Arts & Disciplines
Languages : en
Pages : 334

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Book Description
Much like in everyday life, politeness is key to the smooth running of relationships and interactions. Professional contexts, however, tend to be characterised by a plethora of behaviours that may be specific to that context. They include ‘polite’ behaviours, ‘impolite’ behaviours and behaviours that arguably fall somewhere between – or outside – such concepts. The twelve chapters making up this edited collection explore these behaviours in a range of communication contexts representative of business, medical, legal and security settings. Between them, the contributions will help readers to theorize about – and in some cases operationalize (im)politeness and related behaviours for – these real-world settings. The authors take a broad, yet theoretically underpinned, definition of politeness and use it to help explain, analyse and inform professional interactions. They demonstrate the importance of understanding how interactions are negotiated and managed in professional settings. The edited collection has something to offer, therefore, to academics, professionals and practitioners alike.

Exploring Korean Politeness Across Online and Offline Interactions

Exploring Korean Politeness Across Online and Offline Interactions PDF Author: Mary Shin Kim
Publisher: Springer Nature
ISBN: 3031506987
Category : Korean language
Languages : en
Pages : 272

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Book Description
This open-access edited volume brings together the latest research on Korean politeness (K-Politeness) from multidisciplinary and multimodal perspectives across a broad range of different interactional contexts and communication platforms, both online and offline. The volume examines how Korean language speakers construct, negotiate, and utilize politeness or impoliteness as discursive practices during daily interaction. The studies not only include intimate interactions between family members and friends, but also institutional interactions between business vendors and customers, doctors and patients, talk show hosts and their guests, as well as politicians. The studies include discussions on the perception of Korean (im)politeness of K-wave viewers and fans. The role of media is discussed and how it influences public discourse and speakers’ perception and practice of Korean (im)politeness. This text also examines interactions through instant text messages, chat boxes in livestreaming sites, online chat boxes with business vendors, and related communication channels. Although the disciplines and methodologies may vary, the studies are based on empirical research. This volume provides new insights through contributions from researchers of different disciplines, including communications, sociolinguistics, conversation analysis, discourse analysis, and pragmatics; it appeals to students and researchers in these fields.

Exploring Professional Communication

Exploring Professional Communication PDF Author: Stephanie Schnurr
Publisher: Routledge
ISBN: 0415584817
Category : Business & Economics
Languages : en
Pages : 258

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Book Description
This book will provide a comprehensive overview of the field of professional communication from an applied linguistics perspective and introduce core concepts and approaches to this key field of academic enquiry.

(Im)politeness at a Slovenian Call Centre

(Im)politeness at a Slovenian Call Centre PDF Author: Sara Orthaber
Publisher: Springer Nature
ISBN: 3031433203
Category : Language Arts & Disciplines
Languages : en
Pages : 354

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Book Description
This volume covers the field of linguistic (im)politeness in a particular mediated, customer-oriented setting. It is the first book to do so across telephone, email and social media. It offers key insights into a unique customer service setting through authentic and spontaneous data analysis. The book looks at how customers and agents of a large public transport company engage in transactional services and impolite behaviour. This text is directed at scholars and practitioners working in communication, business discourse, (socio)pragmatics, interaction studies, and social media interactions. It is also of great value to students in applied linguistics and scholars of Slavic languages, particularly Slovenian. The cross-media study is also of value to public/private institutions to reflect on their work practices, helping them improve existing customer–service provider relationships. The diverse readership and appeal are essential features of this book. Examines mediated institutional talk and impoliteness in the Slovenian language Covers mediated service interactions, such as requests and complaints across three different media Provides in-depth insights into communication within a contemporary business environment

Current Trends and Issues in Higher Education

Current Trends and Issues in Higher Education PDF Author: Nataša Bakić-Mirić
Publisher: Cambridge Scholars Publishing
ISBN: 1443875643
Category : Language Arts & Disciplines
Languages : en
Pages : 205

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Book Description
This volume is a collection of eleven papers written by scholars from around the world, who came together in their shared interest to discuss current trends and issues in higher education. Rich in a diversity of topics, Current Trends and Issues in Higher Education represents a valuable contribution to the fields of language, culture, teaching methodology, education, linguistics and central Asian studies. This book synthesises current theoretical and practical insights in higher education provided by active researchers and practitioners in their respective areas. It is comprehensive in dealing with the issues facing educators today, such as changing perceptions in education and research, and learning and teaching in traditional and non-traditional settings. With today’s constant changes in the field of education as a result of new legislation and globalization, and new instructional practices and research investigations, this book will help all involved in education to keep up with these transformations and be up-to-date in all areas relating to higher education.