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Author: Albert Caruana
Publisher:
ISBN:
Category : Economics
Languages : en
Pages : 30
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Book Description
Author: Albert Caruana
Publisher:
ISBN:
Category : Economics
Languages : en
Pages : 30
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Book Description
Author: Albert Caruana
Publisher:
ISBN:
Category : Industrial efficiency
Languages : en
Pages : 30
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Book Description
Author: Roland T. Rust
Publisher: SAGE Publications
ISBN: 1452262489
Category : Business & Economics
Languages : en
Pages : 201
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Book Description
In this book leading scholars and practitioners present the latest research and theory in customer satisfaction and services marketing with a wealth of stimulating ideas. Topics discussed include: the measurement of the managerial impact on service quality improvement; new methods of assessing the various elements of service quality; and philosophies of the nature of customer value. The diverse viewpoints of the contributors reveal the variety of emerging ideas on the subject of service quality.
Author: Albert Caruana
Publisher:
ISBN: 9781897866726
Category : Industrial efficiency
Languages : en
Pages : 54
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Book Description
Author: Holger Dannenberg
Publisher: Springer Science & Business Media
ISBN: 3834987824
Category : Business & Economics
Languages : en
Pages : 239
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Book Description
"Excellence in Sales" is an integrated management approach for professional sales organisations. The authors collected best and worst practices in sales and customer management. The concept for true excellence in sales is relying on a set of levers which are explained in a systematic manner. Readers get the chance to compare their solutions with the worldwide top performers. Illustrations and numerous recommendations for implementation show how to improve the overall performance of companies.
Author: Stephen Walter Brown
Publisher: Lexington Books
ISBN: 9780669211528
Category : Business & Economics
Languages : en
Pages : 416
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Book Description
To learn more about Rowman & Littlefield titles please visit us at www.rowmanlittlefield.com.
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
Internal market orientation as an antecedent to industrial service quality.
Author: Renu Jadon
Publisher: Exceller Books
ISBN:
Category : Business & Economics
Languages : en
Pages : 120
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Book Description
The book follows a clearly formulated methodological structure to introduce the subject to the research scholars and students. It follows a comprehensive, logical approach to explain the concept. The book also incorporates various aspects related to market orientation and service quality. It will definitely help the scholars who are doing research in this direction.
Author: Valarie A. Zeithaml
Publisher: Simon and Schuster
ISBN: 0029357012
Category : Customer service
Languages : en
Pages : 248
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Book Description
Business.
Author: John A Davis
Publisher: Edward Elgar Publishing
ISBN: 1781004927
Category : Education
Languages : en
Pages : 273
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Book Description
