Employee and Client Satisfaction and Morale in a Social Services Agency PDF Download
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Author: Jay D. Heyboer
Publisher:
ISBN:
Category : Consumer satisfaction
Languages : en
Pages : 96
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Book Description
Author: Jay D. Heyboer
Publisher:
ISBN:
Category : Consumer satisfaction
Languages : en
Pages : 96
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Book Description
Author: John Poulin, PhD, MSW
Publisher: Springer Publishing Company
ISBN: 0826178537
Category : Social Science
Languages : en
Pages : 481
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Book Description
This primary social work practice text, built around the nine core 2015 CSWE competencies, is the only book available that provides students with the benefits of a fully integrated competency-based approach. Social Work Practice: A Competency-Based Approach immediately immerses students in the competencies required for social work practice at the micro, mezzo and macro levels. Designed for use in both upper level BSW and foundation level MSW social work practice courses, the book is uniquely structured to deliver the knowledge and skills students need to develop mastery of the professional social work competencies. Chapters provide a comprehensive overview of the theories, concepts, and practice components related to each competency. Engaging vignettes, chapter objectives that outline key concepts, abundant case examples, critical-thinking questions, and a detailed case summary with discussion questions in each chapter, help students deepen their understanding of practical applications of the nine core competencies. Each chapter uses the same case to perfectly illustrate the complexity of social work practice and the interconnections among the professional competencies. A robust supplementary instructor package includes PowerPoints, competency-based class assignments with grading rubrics, and sample syllabi. Print version of book includes free, searchable, digital access to entire contents. Key Features: Uniquely organized with a fully integrated competency-based approach Devotes one or more chapters to each of the nine CSWE professional competencies Delivers abundant case studies that facilitate in-depth understanding and integration of competencies Provides case vignettes, critical thinking and discussion questions, and chapter summaries Includes supplementary instructor resources such as PowerPoints, group discussion questions, and competency-based written assignments with grading rubrics Offers sample syllabi for two separate one-semester courses and a seven-week online course Includes Student Resources, featuring online forms, templates, exercises, plans, and more to provide students with ample practice opportunities
Author: Rino J. Patti
Publisher: SAGE
ISBN: 1412952913
Category : Business & Economics
Languages : en
Pages : 537
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Book Description
Focusing on an effectiveness-driven approach to management in the human services, Rino J. Patti's The Handbook of Human Services Management, Second Edition explores the latest information on practice innovations, theoretical perspectives, and empirical research to provide an essential perspective on what managers do to create and sustain organizations that deliver high quality, effective services to consumers. Offering the most comprehensive coverage of human services management available today, this second edition includes 24 chapters authored by distinguished practitioners and scholars in human services management: 10 that are entirely new and 14 that have been extensively revised. The Handbook is accompanied by an Instructor's Manual.
Author: Maureen F. Dollard
Publisher: Springer Nature
ISBN: 3030203190
Category : Psychology
Languages : en
Pages : 456
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Book Description
This book is a valuable, comprehensive and unique reference text on Psychosocial Safety Climate (PSC), a new work stress theory. It proposes a new PSC theory concerning the corporate climate for workers’ psychological health, its origins and implications for work stress, and provides a critique of current research and theories. It provides a comprehensive review of all PSC studies to date. The chapters discuss state-of-the-art empirical evidence testing PSC theory in relation to management roles, organisational resilience, corruption, organisational status, cultural perspectives, illegitimate tasks, high PSC work groups, PSC variability in work groups, etc. They investigate outcomes such as psychological distress, emotional exhaustion, depression, worry, engagement, health, cognitive decline, personal initiative, boredom, cynicism, sickness absence, and productivity loss, in various workplace settings across many countries. This unique book allows practitioners to rapidly update practical measures, benchmarks and processes, and provides students and trainees with an introduction to PSC and important concepts and methods, quantitative and qualitative, in occupational health with leads to further sources. Students as well as experts on occupational health and safety, human resource management, occupational health psychology, organisational psychology and practitioners, unions and policy makers will find this book highly informative. It covers relevant materials for undergraduate and postgraduate education, drawing upon the concepts, topics and methods (diary, multilevel, longitudinal, qualitative, data linkage) within the multidisciplinary occupational health area.
Author: Frederic G. Reamer
Publisher: Columbia University Press
ISBN: 9780231102223
Category : Political Science
Languages : en
Pages : 458
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Book Description
Reamer demonstrates how case-workers, program directors, and administrators evaluate the effectiveness of interventions, conduct needs assessments, draw on empirically-based literature and findings to inform their practice, and, finally, create and disseminate information for use by other professionals.
Author: Rino J. Patti
Publisher: SAGE
ISBN: 9780761914709
Category : Medical
Languages : en
Pages : 594
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Book Description
A compendium of every aspect of social welfare management and the ultimate reference book, this volume: introduces the field of social welfare management; examines the organizational background of social welfare; discusses the various tasks and roles of the social welfare manager; and considers specific fields of care such as mental health, families and children, and older people.
Author: Michael J. Austin
Publisher: SAGE
ISBN: 141294127X
Category : Business & Economics
Languages : en
Pages : 304
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Book Description
The novel approach of this casebook encourages the student to determine how they would act and work towards a resolution of real-world dilemmas.
Author: Robert Eugene Zabawa
Publisher:
ISBN:
Category : Agriculture
Languages : en
Pages : 310
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Book Description
Author:
Publisher:
ISBN:
Category : Social service
Languages : en
Pages : 382
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Book Description
Author: Timothy P. Hilton, PhD, MSW
Publisher: Springer Publishing Company
ISBN: 0826163564
Category : Social Science
Languages : en
Pages : 527
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Book Description
Praise for earlier editions: I have been using this textbook as a required reading for my research class since 2004 because I found the text’s coverage of research concepts to be in-depth, and easy to read without the technicalities. —Ziblim Abukari, PhD, MSW, Assistant Professor, Department of Social Work, Westfield State University Applied Social Research. . . is thorough, well organized, and clear, making it highly appreciated by my students. —Barry Loneck, PhD, School of Social Welfare, SUNY Albany Discover the practical side of research in human services with this easy-to-follow classic Designed for students and professionals in social work, public administration, nursing, criminal justice, and other human services fields, this text breaks down complex concepts into accessible, real-world applications. Follow along with easy-to-read language and engaging examples to uncover nonintimidating, practical tools for everyday problem-solving. Several new features, such as recorded practitioner interviews and Technology in Research boxes, clarify and reinforce the value of applied social research and innovative tools real professionals use in their work. This textbook takes readers on a journey through the entire research process, from identifying problems to collecting and analyzing data, and finally, to effectively communicating your findings. Each chapter closes with critical thinking and self-assessment questions to help evaluate students’ understanding of the Council on Social Work Education’s (CSWE) 2022 Educational Policy and Accreditation Standards (EPAS), promoting in-depth learning. Instructors will also welcome a wide array of instructor resources, including a new Instructor Manual, Sample Syllabi, Test Bank, and chapter PowerPoint presentations. New to the Eleventh Edition: Every chapter opens with an extended vignette highlighting how professionals incorporate research methods into their work. New Practitioner Profiles provide real-world insights into human services, and podcast segments with recorded interviews are included with every chapter. Chapters now include Technology in Research and Research in Practice boxes, helping readers understand the research practice and technological innovations. The new Instructor Manual includes additional discussion questions relating to the podcasts, learning activities to help students evaluate competencies, and more. Key Features: Clear explanations of the research process, from problem-solving to data analysis, simplifies learning. Explore real-life stories via practitioner interviews and vignettes in every chapter. All chapters close with bulleted main points, key terms for review, and several types of questions for evaluating competencies and self-assessment. Understand the link between research and improved services and develop logic-based research skills.
