Effective Telemarketing PDF Download
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Author: Allen Warfield
Publisher:
ISBN: 9780963392121
Category : Business & Economics
Languages : en
Pages : 116
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Book Description
Author: Allen Warfield
Publisher:
ISBN: 9780963392121
Category : Business & Economics
Languages : en
Pages : 116
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Book Description
Author: Bob Stone
Publisher: McGraw Hill Professional
ISBN: 9780844232966
Category : Business & Economics
Languages : en
Pages : 228
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Book Description
The all-new second edition of this marketing bestseller will keep your business up to speed with rapid changes that are transforming the use of telemarketing. Whether you're starting or strengthening your programs, Stone & Wyman show you the latest techniques to cut costs and increase sales and prof
Author: Ellen Bendremer
Publisher: Red Wheel/Weiser
ISBN: 0585470227
Category : Business & Economics
Languages : en
Pages : 182
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Book Description
Top Telemarketing Techniques is an information-packed resource for all sales professionals. It offers expert insight and proven strategies for using the telephone as a powerful and effective sales tool. This book offers valuable information needed to develop, improve upon, and fully utilize your telephone sales skills, allowing you to close more sales over the telephone. Telemarketing is a highly cost-effective and timesaving alternative to most other forms of sales and marketing for any organization. Top Telemarketing Techniques offers solutions for utilizing the telephone to close more sales and generate higher revenues. If you're a salesperson, manager, entrepreneur, or business leader, this is the one sales training book you need to begin maximizing your use of the telephone in order to vastly improve sales and customer relations.
Author: Elwyn Coventry
Publisher: Topsy Publishing
ISBN: 0646986538
Category : Business & Economics
Languages : en
Pages : 72
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Book Description
The Professional Telemarketers Handbook is an essential asset to anyone building a career in professional telemarketing and client relations. A wrong move in telephone contact can destroy previous work or deter a potential long term customer. Conversely a pleasant and business like tone and manner can increase the goodwill for the client which is being represented. Any individual who traverses the full gambit of modem telemarketing training, theory and practice will acquire skills which are easily transferable to other field as essentially this builds strength in communication which is the basis of most business transactions. Some of the areas covered: - Components of a call - Using your voice - Effective communictaion - Questioning - Listening - Identifying the decision maker - Closing the call - Managing angry customers A good telemarketer is a valuable asset to any organisation and this book aims to fine tune your skill set and keep you ahead of your colleagues and thus more employable.
Author: Stanley Leo Fidel
Publisher: Wiley
ISBN: 9780471629450
Category : Business & Economics
Languages : en
Pages : 308
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Book Description
By the year 2000, an estimated 7 million people will earn their livings in the telemarketing industry. Telemarketing has become a multi-billion dollar industry, with more and more business taking place via telephone each year. This book is for those small and medium-sized companies whose limited resources or geographical locations inhibit employing experts to design, develop, and implement effective telemarketing programs. Based on extensive research, it places telemarketing in the context of space advertising, direct marketing, and radio and television as part of the marketing mix. Detailed, practical discussions cover how to identify markets from list sources, new prospects, and the existing customer profile; creating a telemarketing environment, including aspects of office layout, special equipment, and necessary accessories; recruiting, hiring, training, and organizing the staff; compensation programs; and much more.
Author: United States. Congress. House. Committee on Small Business
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 214
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Book Description
Author: Bob Stone
Publisher: N T C Business Books
ISBN:
Category : Business & Economics
Languages : en
Pages : 232
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Book Description
Author: Isaiah Osterberger
Publisher:
ISBN:
Category :
Languages : en
Pages : 34
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Book Description
Telemarketing is different from telesales. The latter is about trying to open and close business over the phone. Telemarketing, on the other hand, is all about trying to create opportunities. It can be used for market research (polling the opinion of decision makers) or it can be used simply to collect accurate information to employ other marketing techniques (such as finding out the decision maker's name and e-mail address in order to target e-mail marketing). This book will guide you through the ins and outs of overcoming your fear of telemarketing and cold calling, and help you to design your own professional sounding scripts. It covers off how to respond to certain situations and especially how to deal with belligerent gatekeepers and provides you with several proven scripts and lines you can use or adapt for your own uses. Anyone considering entering the telemarketing profession, or any sales people tasked with regular cold call prospecting to create their own leads and opportunities should get hold of a copy of this book.
Author: Evan J. Segal
Publisher: Author House
ISBN: 1468563513
Category : Business & Economics
Languages : en
Pages : 175
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Book Description
From Local To Global: Smart Management Lessons to Grow Your Business provides business owners and executives with invaluable lessons learned based on the hands-on experience of a successful business leader. It offers knowledge and wisdom that will help managers navigate the challenging environment that they face in todays global economy. Covering a wide range of topics, including strategic growth, new product development, supply chain management, marketing, people, customers, international partnerships and selling your business - this book demonstrates how a leader can use intelligence, knowledge, passion and capability to build high performing teams that can achieve remarkable results.
Author: United States. Congress. House. Committee on Government Operations. Commerce, Consumer, and Monetary Affairs Subcommittee
Publisher:
ISBN:
Category : Commercial crimes
Languages : en
Pages : 904
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Book Description
