Designing and Implementing Grievance Redress Mechanisms

Designing and Implementing Grievance Redress Mechanisms PDF Author: Asian Development Bank
Publisher: Asian Development Bank
ISBN: 9290920203
Category : Business & Economics
Languages : en
Pages : 101

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Book Description
This guide clarifies the concept of grievance redress mechanisms and presents the rationale for their implementation. It shows how grievance redress should be built into projects' policy and institutional frameworks as well as planning models. It also describes the key elements of grievance redress mechanisms and provides step-by-step guidelines for designing and implementing these mechanisms. Annexes to the guide offer practical tools, samples of monitoring charts and forms, flow charts, terms of reference, an input on capacity building for grievance redress, and other materials needed for the design and implementation of a grievance mechanism. The guide evolved through experiences accumulated in the Southern Transport Development Project in Sri Lanka.

Designing and Implementing Grievance Redress Mechanisms

Designing and Implementing Grievance Redress Mechanisms PDF Author: Asian Development Bank
Publisher: Asian Development Bank
ISBN: 9290920203
Category : Business & Economics
Languages : en
Pages : 101

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Book Description
This guide clarifies the concept of grievance redress mechanisms and presents the rationale for their implementation. It shows how grievance redress should be built into projects' policy and institutional frameworks as well as planning models. It also describes the key elements of grievance redress mechanisms and provides step-by-step guidelines for designing and implementing these mechanisms. Annexes to the guide offer practical tools, samples of monitoring charts and forms, flow charts, terms of reference, an input on capacity building for grievance redress, and other materials needed for the design and implementation of a grievance mechanism. The guide evolved through experiences accumulated in the Southern Transport Development Project in Sri Lanka.

Cash Transfers for Poverty Reduction

Cash Transfers for Poverty Reduction PDF Author: Francisco V. Ayala
Publisher: Routledge
ISBN: 1315407205
Category : Business & Economics
Languages : en
Pages : 463

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Book Description
Over the past 20 years, more than 100 countries have implemented social safety nets, targeted at the poorest and most vulnerable. Impact evaluations have shown the effectiveness of these programmes, and policymakers have explored different methods of delivery, including cash transfers. Cash Transfers for Poverty Reduction offers the first systematic discussion of the design and implementation of poverty reduction schemes, and cash transfer programmes in particular. The authors also draw on their own practical experienceand present global case studies to show the effects that these decisions have on operations and outcomes. Featuring end-of-chapter questions and answers to help test your knowledge, this book offers an operational guide for key stakeholders, officials and students in understanding the design, implementation, and monitoring and evaluation of cash transfer programmes.

The Practice of Independent Accountability Mechanisms (IAMs)

The Practice of Independent Accountability Mechanisms (IAMs) PDF Author: Owen McIntyre
Publisher: BRILL
ISBN: 9004337784
Category : Business & Economics
Languages : en
Pages : 402

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Book Description
Multilateral development banks and other development agencies have adopted environmental and social safeguard policies setting due diligence standards for the provision of project finance. Such policies are evolving in terms of the activities covered and in their normative requirements. Recent iterations incorporate human rights requirements, recognising the imperative of adopting human rights-based approaches to development. Each institution has also established independent accountability mechanisms (IAM), variously functioning to ensure compliance with the applicable safeguards, to advise management regarding the application of the obligations involved, and to facilitate communication with affected communities and individuals with a view to resolving project-related disputes. IAMs are central to the implementation, interpretation, and ongoing elaboration of safeguard policies, and thus to the environmental and social good governance so essential for sustainable development. This edited volume presents a series of in-depth examinations by leading experts from banking institutions, academia and civil society, of key aspects of the rapidly evolving practice of IAMs, and of the implications of such practice for environmental and social governance.

Challenges in Implementing Best Practices in Involuntary Resettlement

Challenges in Implementing Best Practices in Involuntary Resettlement PDF Author: Jayantha Perera
Publisher: Asian Development Bank
ISBN: 9292576348
Category : Political Science
Languages : en
Pages : 299

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Book Description
Infrastructure projects sometimes physically displace households and disrupt income sources and livelihoods. The Asian Development Bank offers several good governance practices to its borrowers to minimize such adverse impacts, especially since the absorption of such best practices by countries is usually slow and erratic. This publication presents an in-depth case study from a complex and sensitive infrastructure project in Sri Lanka, where international best practices in involuntary resettlement were successfully merged with local legal systems. The publication demonstrates that the application of best practices to infrastructure projects needs continuous consultations with affected people and a firm commitment of resources.

ADB Annual Report 2010

ADB Annual Report 2010 PDF Author: Asian Development Bank
Publisher: Asian Development Bank
ISBN: 9290922893
Category : Business & Economics
Languages : en
Pages : 296

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Book Description
The 2010 Annual Report of the Board of Directors to the Board of Governors of the Asian Development Bank (ADB) reviews ADB's operations, projects, internal administration, financial management and includes a separate report on the activities of the Special Funds of ADB. The report also contains chapters on regional, sectoral and thematic highlights. It also includes the complete financial statements and opinions of the independent auditors, a statistical annex, and appendixes.

Impact Evaluation in Practice, Second Edition

Impact Evaluation in Practice, Second Edition PDF Author: Paul J. Gertler
Publisher: World Bank Publications
ISBN: 1464807809
Category : Business & Economics
Languages : en
Pages : 444

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Book Description
The second edition of the Impact Evaluation in Practice handbook is a comprehensive and accessible introduction to impact evaluation for policy makers and development practitioners. First published in 2011, it has been used widely across the development and academic communities. The book incorporates real-world examples to present practical guidelines for designing and implementing impact evaluations. Readers will gain an understanding of impact evaluations and the best ways to use them to design evidence-based policies and programs. The updated version covers the newest techniques for evaluating programs and includes state-of-the-art implementation advice, as well as an expanded set of examples and case studies that draw on recent development challenges. It also includes new material on research ethics and partnerships to conduct impact evaluation. The handbook is divided into four sections: Part One discusses what to evaluate and why; Part Two presents the main impact evaluation methods; Part Three addresses how to manage impact evaluations; Part Four reviews impact evaluation sampling and data collection. Case studies illustrate different applications of impact evaluations. The book links to complementary instructional material available online, including an applied case as well as questions and answers. The updated second edition will be a valuable resource for the international development community, universities, and policy makers looking to build better evidence around what works in development.

Sourcebook on the Foundations of Social Protection Delivery Systems

Sourcebook on the Foundations of Social Protection Delivery Systems PDF Author: Kathy Lindert
Publisher: World Bank Publications
ISBN: 146481578X
Category : Business & Economics
Languages : en
Pages : 597

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Book Description
The Sourcebook on the Foundations of Social Protection Delivery Systems synthesizes real-world experiences and lessons learned of social protection delivery systems from around the globe. It takes a broad view of social protection, covering various intended populations such as poor or low-income families, unemployed workers, persons with disabilities, and individuals facing social risks. It discusses many types of interventions that governments provide to individuals, families, or households, including categorical programs, poverty-targeted programs, labor benefits and services, disability benefits and services, and social services. The Sourcebook seeks to address concrete “how-to†? questions, including: • How do countries deliver social protection benefits and services? • How do they do so effectively and efficiently? • How do they ensure dynamic inclusion, especially for the most vulnerable and needy? • How do they promote better coordination and integration—not only among social protection programs but also among programs in other parts of government? • How can they meet the needs of their intended populations and provide a better client experience? The delivery systems framework elaborates on the key elements of that operating environment. The framework is anchored in core implementation phases along the delivery chain. Key actors, including people and institutions, interact all along that delivery chain. Those interactions are facilitated by communications, information systems, and technology. This framework can apply to the delivery of one or many programs and to the delivery of adaptive social protection. The Sourcebook structures itself around eight key principles that can frame the delivery systems mind-set: 1. There is no single blueprint for delivery systems, but there are commonalities, and those common elements constitute the core of the delivery systems framework. 2. Quality of implementation matters, and weaknesses in any of the core elements will negatively affect the entire system, reducing the impacts of the program(s) they support. 3. Delivery systems evolve over time, in a nonlinear fashion, and their starting points matter. 4. Efforts should be made to “keep it simple†? and to “do simple well,†? from the start. 5. The “first mile†?—people’s direct interface with administrative functions—is often the weakest link in the delivery chain; improving it may take systemic change but will greatly improve overall efficiencies and mitigate the risk of failures on the frontlines. 6. Social protection programs do not operate in a vacuum, and thus their delivery systems should not be developed in silos; synergies across institutions and information systems are possible and can improve program outcomes. 7. Social protection delivery systems can contribute more broadly to government’s ability to serve other sectors, such as health insurance subsidies, scholarships, social energy tariffs, housing benefits, and legal services. 8. The dual challenges of inclusion and coordination are pervasive and perennial and encourage the continuous improvement of delivery systems, through a dynamic, integrated, and human-centered approach.

Citizens and Service Delivery

Citizens and Service Delivery PDF Author: Alaka Holla
Publisher: World Bank Publications
ISBN: 0821389807
Category : Business & Economics
Languages : en
Pages : 153

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Book Description
In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors – health, education and social protection – which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various “social accountability” tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens – individually and collectively – can influence service delivery through access to information and opportunities to use it to hold providers – both frontline service providers and program managers – accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

A Sourcebook for Engaging with Civil Society Organizations in Asian Development Bank Operations

A Sourcebook for Engaging with Civil Society Organizations in Asian Development Bank Operations PDF Author: Asian Development Bank
Publisher: Asian Development Bank
ISBN: 9292692453
Category : Political Science
Languages : en
Pages : 226

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Book Description
With their unique strengths and specialized knowledge of their communities and constituencies, civil society organizations (CSOs) have an essential role to play in creating a more prosperous, inclusive, resilient, and sustainable Asia and the Pacific. This publication provides guidance on how CSOs can be more effectively engaged in Asian Development Bank (ADB) operations to maximize the benefits for its developing member countries. It provides advice, templates, and tips for ADB staff and country officials to use when designing, implementing, and monitoring ADB-financed operations.

Corporate Power and Human Rights

Corporate Power and Human Rights PDF Author: Manette Kaisershot
Publisher: Routledge
ISBN: 1317224108
Category : Law
Languages : en
Pages : 236

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Book Description
There is ample evidence about the negative effects business activity of all types can have on the provision of human rights. Equally, there can be little doubt economic development, usually driven through business activity and trade, is necessary for any state to provide the institutions and infrastructure necessary to secure and provide human rights for their citizens. The United Nations and businesses recognise this tension and are collaborating to effect change in business behaviours through voluntary initiatives such as the Global Compact and John Ruggie’s Guiding Principles. Yet voluntary approaches are evidently failing to prevent human rights violations and there are few alternatives in law for affected communities to seek justice. This book seeks to robustly challenge the current status quo of business approaches to human rights in order to develop meaningful alternatives in an attempt to breech the gap between the realities of business and human rights and its discourse. This book was previously published as a special issue of the International Journal of Human Rights.