Decision Making in Service Industries

Decision Making in Service Industries PDF Author: Javier Faulin
Publisher: CRC Press
ISBN: 1439867348
Category : Business & Economics
Languages : en
Pages : 469

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Book Description
In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables. Under such uncertain conditions, the development and use of robust and flexible strategies, algorithms, and methods can provide the quantitative information necessary to make better business decisions. Decision Making in Service Industries: A Practical Approach explores the challenges that must be faced to provide intelligent strategies for efficient management and decision making that will increase your organization’s competitiveness and profitability. The book provides insight and understanding into practical and methodological issues related to decision-making processes under uncertainty in service industries. It examines current and future trends regarding how these decision-making processes can be efficiently performed for better design of service systems by using probabilistic algorithms as well as hybrid and simulation-based approaches. Traditionally, many quantitative tools have been developed to make decisions in production companies. This book explores how to use these tools for making decisions inside service industries. Thus, the authors tackle strategic, tactical, and operational problems in service companies with the help of suitable quantitative models such as heuristic and metaheuristic algorithms, simulation, or queuing theory. Generally speaking, decision making is a hard task in business fields. Making the issue more complex, most service companies’ problems are related to the uncertainty of the service demand. This book sheds light on these types of decision problems. It provides studies that demonstrate the suitability of quantitative methods to make the right decisions. Consequently, this book presents the business analytics needed to make strategic decisions in service industries.

Decision Making in Service Industries

Decision Making in Service Industries PDF Author: Javier Faulin
Publisher: CRC Press
ISBN: 1439867348
Category : Business & Economics
Languages : en
Pages : 469

Get Book Here

Book Description
In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables. Under such uncertain conditions, the development and use of robust and flexible strategies, algorithms, and methods can provide the quantitative information necessary to make better business decisions. Decision Making in Service Industries: A Practical Approach explores the challenges that must be faced to provide intelligent strategies for efficient management and decision making that will increase your organization’s competitiveness and profitability. The book provides insight and understanding into practical and methodological issues related to decision-making processes under uncertainty in service industries. It examines current and future trends regarding how these decision-making processes can be efficiently performed for better design of service systems by using probabilistic algorithms as well as hybrid and simulation-based approaches. Traditionally, many quantitative tools have been developed to make decisions in production companies. This book explores how to use these tools for making decisions inside service industries. Thus, the authors tackle strategic, tactical, and operational problems in service companies with the help of suitable quantitative models such as heuristic and metaheuristic algorithms, simulation, or queuing theory. Generally speaking, decision making is a hard task in business fields. Making the issue more complex, most service companies’ problems are related to the uncertainty of the service demand. This book sheds light on these types of decision problems. It provides studies that demonstrate the suitability of quantitative methods to make the right decisions. Consequently, this book presents the business analytics needed to make strategic decisions in service industries.

Decision Making in Service Industries

Decision Making in Service Industries PDF Author: Javier Faulin
Publisher: CRC Press
ISBN: 1439867453
Category : Business & Economics
Languages : en
Pages : 453

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Book Description
In real-life scenarios, service management involves complex decision-making processes usually affected by random or stochastic variables. Under such uncertain conditions, the development and use of robust and flexible strategies, algorithms, and methods can provide the quantitative information necessary to make better business decisions. Decision M

Financial Decision-Making in the Foodservice Industry

Financial Decision-Making in the Foodservice Industry PDF Author: Amit Sharma
Publisher: CRC Press
ISBN: 1000005674
Category : Business & Economics
Languages : en
Pages : 291

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Book Description
The study of decision-making in foodservice is still a relatively new area of scholarly interest. The application of cost-benefit analysis and behavioral finance and economics in the foodservice context is rare. This volume, Financial Decision-Making in the Foodservice Industry: Economic Costs and Benefits,fills that gap and focuses on cost-benefit analysis, decision-making, behavioral finance, economic theories, and their application in foodservice and restaurant industry. The volume synthesizes these major themes by developing new theoretical foundations and presenting findings from the investigation of managerial practice. The authors cover an abundance of topical issues, including ethical obligations in foodservice, sustainability issues in the foodservice/restaurant industry, farm-to-school and local food expenditures in school foodservice settings, managerial traits and behavior in the foodservice industry, and more.

Decision Making and Business Performance

Decision Making and Business Performance PDF Author: Eric J. Bolland
Publisher: Edward Elgar Publishing
ISBN: 1786430169
Category : Business enterprises
Languages : en
Pages : 311

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Book Description
This breakthrough study examines how business decisions explain successful and unsuccessful performance. Real world and academic research is evaluated, including interviews and cases studies, to create a model of how decisions and performance are connected for businesses of all sizes. Recommendations are made to optimize decision making and projections about the future of decision making and performance are provided.

Maintenance Decision Making

Maintenance Decision Making PDF Author: Liliane Pintelon
Publisher: ACCO
ISBN: 9033462516
Category : Industrial equipment
Languages : en
Pages : 308

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Book Description
Over the last decades maintenance management has evolved from a somewhat neglected function into a full-fledged business function in the industry as well as in the service sector.This book provides a structured approach to maintenance management. It covers maintenance strategy decisions, resource management, assessment system design, etc. Decision support models and tools in these areas are discussed from the theoretical point of view and illustrated by numerous examples and case studies.Due to its concept the book can be interesting for students as well as practitioners.This book is the successor of Maintenance Management (2000), which gave an introduction in the field.

Risk Assessment and Decision Making in Business and Industry

Risk Assessment and Decision Making in Business and Industry PDF Author: Glenn Koller
Publisher: CRC Press
ISBN: 1420035053
Category : Business & Economics
Languages : en
Pages : 351

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Book Description
Building upon the technical and organizational groundwork presented in the first edition, Risk Assessment and Decision Making in Business and Industry: A Practical Guide, Second Edition addresses the many aspects of risk/uncertainty (R/U) process implementation. This comprehensive volume covers four broad aspects of R/U: general concepts, i

Service Industries

Service Industries PDF Author: P. W. Daniels
Publisher: Routledge
ISBN: 1135836248
Category : Business & Economics
Languages : en
Pages : 343

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Book Description
First published in 1985. Routledge is an imprint of Taylor & Francis, an informa company.

Decision Making in Manufacturing Environment Using Graph Theory and Fuzzy Multiple Attribute Decision Making Methods

Decision Making in Manufacturing Environment Using Graph Theory and Fuzzy Multiple Attribute Decision Making Methods PDF Author: R. Venkata Rao
Publisher: Springer Science & Business Media
ISBN: 1447143752
Category : Technology & Engineering
Languages : en
Pages : 297

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Book Description
Decision Making in Manufacturing Environment Using Graph Theory and Fuzzy Multiple Attribute Decision Making Methods presents the concepts and details of applications of MADM methods. A range of methods are covered including Analytic Hierarchy Process (AHP), Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), VIšekriterijumsko KOmpromisno Rangiranje (VIKOR), Data Envelopment Analysis (DEA), Preference Ranking METHod for Enrichment Evaluations (PROMETHEE), ELimination Et Choix Traduisant la Realité (ELECTRE), COmplex PRoportional ASsessment (COPRAS), Grey Relational Analysis (GRA), UTility Additive (UTA), and Ordered Weighted Averaging (OWA). The existing MADM methods are improved upon and three novel multiple attribute decision making methods for solving the decision making problems of the manufacturing environment are proposed. The concept of integrated weights is introduced in the proposed subjective and objective integrated weights (SOIW) method and the weighted Euclidean distance based approach (WEDBA) to consider both the decision maker’s subjective preferences as well as the distribution of the attributes data of the decision matrix. These methods, which use fuzzy logic to convert the qualitative attributes into the quantitative attributes, are supported by various real-world application examples. Also, computer codes for AHP, TOPSIS, DEA, PROMETHEE, ELECTRE, COPRAS, and SOIW methods are included. This comprehensive coverage makes Decision Making in Manufacturing Environment Using Graph Theory and Fuzzy Multiple Attribute Decision Making Methods a key reference for the designers, manufacturing engineers, practitioners, managers, institutes involved in both design and manufacturing related projects. It is also an ideal study resource for applied research workers, academicians, and students in mechanical and industrial engineering.

Research Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering

Research Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering PDF Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1799890244
Category : Business & Economics
Languages : en
Pages : 1538

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Book Description
Decision support systems (DSS) are widely touted for their effectiveness in aiding decision making, particularly across a wide and diverse range of industries including healthcare, business, and engineering applications. The concepts, principles, and theories of enhanced decision making are essential points of research as well as the exact methods, tools, and technologies being implemented in these industries. From both a standpoint of DSS interfaces, namely the design and development of these technologies, along with the implementations, including experiences and utilization of these tools, one can get a better sense of how exactly DSS has changed the face of decision making and management in multi-industry applications. Furthermore, the evaluation of the impact of these technologies is essential in moving forward in the future. The Research Anthology on Decision Support Systems and Decision Management in Healthcare, Business, and Engineering explores how decision support systems have been developed and implemented across diverse industries through perspectives on the technology, the utilizations of these tools, and from a decision management standpoint. The chapters will cover not only the interfaces, implementations, and functionality of these tools, but also the overall impacts they have had on the specific industries mentioned. This book also evaluates the effectiveness along with benefits and challenges of using DSS as well as the outlook for the future. This book is ideal for decision makers, IT consultants and specialists, software developers, design professionals, academicians, policymakers, researchers, professionals, and students interested in how DSS is being used in different industries.

Sales, Marketing and Presonal Relations in Service Industry

Sales, Marketing and Presonal Relations in Service Industry PDF Author: Mr. Rohit Manglik
Publisher: EduGorilla Community Pvt. Ltd.
ISBN: 9368427038
Category : Education
Languages : en
Pages : 120

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Book Description
EduGorilla Publication is a trusted name in the education sector, committed to empowering learners with high-quality study materials and resources. Specializing in competitive exams and academic support, EduGorilla provides comprehensive and well-structured content tailored to meet the needs of students across various streams and levels.