Author: Anthony J. Spurgin
Publisher: CRC Press
ISBN: 1498721230
Category : Technology & Engineering
Languages : en
Pages : 191
Book Description
This book discusses management decision-making under accident conditions as a vehicle to confirm the importance of clear decision-making guided by a systems approach on how an organization functions related to the role of managers, operators, and the operation of the plant. The book shows how to effectively assess the reliability of an organization particularly those organizations responsible for critical infrastructure. The authors have used Stafford Beer’s cybernetic model as a basis to model the behavior and reliability of such organizations. A series of case studies are used to draw conclusions not only how training, experience, and education can improve the strategy and response of management to reduce the probability of an economic or social disaster, but also draw attention to the fact that managers need to be made aware of the consequences of their decisions. Poor management decisions made under stress conditions can lead to the collapse of an organization together with its underlying business, possibly linked to a social disaster with loss of life. Some technology-ignorant management decisions even under non-stress conditions can lead to dangerous situations, which can increase the economic burden placed on an organization. This book describes such situations in order to promote improvement in organizational preparedness by training, experience, and education to reduce safety and economic risks. This book offers: • Case studies of accidents that have affected different HROs (high-risk organizations) and others, due to poor decision-making by management • Training methods (advocated by Admiral Hyman Rickover, adopted by military bodies and others) to prepare staff to make critical decisions under difficult conditions and examine their applicability to training managers of high-risk facilities • Documentation on how making decisions in difficult situations have psychological constraints related to the degree of preparedness and the tools available to aid the decision maker(s) • Studies on the key actions taken before, during, and after accidents and how these management decisions can affect accident propagation, and how one could improve management decision-making by the use of training in decision-making and an understanding of Ross Ashby’s Law of Requisite Variety. • Simulation techniques to improve training of front-line operators and management • Consideration of cost and investment evaluations and how they can distort the selection of tactics and measures that ensure successful operations and avoidance of accidents
Decision-Making in High Risk Organizations Under Stress Conditions
Author: Anthony J. Spurgin
Publisher: CRC Press
ISBN: 1498721230
Category : Technology & Engineering
Languages : en
Pages : 191
Book Description
This book discusses management decision-making under accident conditions as a vehicle to confirm the importance of clear decision-making guided by a systems approach on how an organization functions related to the role of managers, operators, and the operation of the plant. The book shows how to effectively assess the reliability of an organization particularly those organizations responsible for critical infrastructure. The authors have used Stafford Beer’s cybernetic model as a basis to model the behavior and reliability of such organizations. A series of case studies are used to draw conclusions not only how training, experience, and education can improve the strategy and response of management to reduce the probability of an economic or social disaster, but also draw attention to the fact that managers need to be made aware of the consequences of their decisions. Poor management decisions made under stress conditions can lead to the collapse of an organization together with its underlying business, possibly linked to a social disaster with loss of life. Some technology-ignorant management decisions even under non-stress conditions can lead to dangerous situations, which can increase the economic burden placed on an organization. This book describes such situations in order to promote improvement in organizational preparedness by training, experience, and education to reduce safety and economic risks. This book offers: • Case studies of accidents that have affected different HROs (high-risk organizations) and others, due to poor decision-making by management • Training methods (advocated by Admiral Hyman Rickover, adopted by military bodies and others) to prepare staff to make critical decisions under difficult conditions and examine their applicability to training managers of high-risk facilities • Documentation on how making decisions in difficult situations have psychological constraints related to the degree of preparedness and the tools available to aid the decision maker(s) • Studies on the key actions taken before, during, and after accidents and how these management decisions can affect accident propagation, and how one could improve management decision-making by the use of training in decision-making and an understanding of Ross Ashby’s Law of Requisite Variety. • Simulation techniques to improve training of front-line operators and management • Consideration of cost and investment evaluations and how they can distort the selection of tactics and measures that ensure successful operations and avoidance of accidents
Publisher: CRC Press
ISBN: 1498721230
Category : Technology & Engineering
Languages : en
Pages : 191
Book Description
This book discusses management decision-making under accident conditions as a vehicle to confirm the importance of clear decision-making guided by a systems approach on how an organization functions related to the role of managers, operators, and the operation of the plant. The book shows how to effectively assess the reliability of an organization particularly those organizations responsible for critical infrastructure. The authors have used Stafford Beer’s cybernetic model as a basis to model the behavior and reliability of such organizations. A series of case studies are used to draw conclusions not only how training, experience, and education can improve the strategy and response of management to reduce the probability of an economic or social disaster, but also draw attention to the fact that managers need to be made aware of the consequences of their decisions. Poor management decisions made under stress conditions can lead to the collapse of an organization together with its underlying business, possibly linked to a social disaster with loss of life. Some technology-ignorant management decisions even under non-stress conditions can lead to dangerous situations, which can increase the economic burden placed on an organization. This book describes such situations in order to promote improvement in organizational preparedness by training, experience, and education to reduce safety and economic risks. This book offers: • Case studies of accidents that have affected different HROs (high-risk organizations) and others, due to poor decision-making by management • Training methods (advocated by Admiral Hyman Rickover, adopted by military bodies and others) to prepare staff to make critical decisions under difficult conditions and examine their applicability to training managers of high-risk facilities • Documentation on how making decisions in difficult situations have psychological constraints related to the degree of preparedness and the tools available to aid the decision maker(s) • Studies on the key actions taken before, during, and after accidents and how these management decisions can affect accident propagation, and how one could improve management decision-making by the use of training in decision-making and an understanding of Ross Ashby’s Law of Requisite Variety. • Simulation techniques to improve training of front-line operators and management • Consideration of cost and investment evaluations and how they can distort the selection of tactics and measures that ensure successful operations and avoidance of accidents
Decision-Making in High Risk Organizations Under Stress Conditions
Author: Anthony J. Spurgin
Publisher: CRC Press
ISBN: 131535375X
Category : Technology & Engineering
Languages : en
Pages : 206
Book Description
This book discusses management decision-making under accident conditions as a vehicle to confirm the importance of clear decision-making guided by a systems approach on how an organization functions related to the role of managers, operators, and the operation of the plant. The book shows how to effectively assess the reliability of an organization particularly those organizations responsible for critical infrastructure. The authors have used Stafford Beer’s cybernetic model as a basis to model the behavior and reliability of such organizations. A series of case studies are used to draw conclusions not only how training, experience, and education can improve the strategy and response of management to reduce the probability of an economic or social disaster, but also draw attention to the fact that managers need to be made aware of the consequences of their decisions. Poor management decisions made under stress conditions can lead to the collapse of an organization together with its underlying business, possibly linked to a social disaster with loss of life. Some technology-ignorant management decisions even under non-stress conditions can lead to dangerous situations, which can increase the economic burden placed on an organization. This book describes such situations in order to promote improvement in organizational preparedness by training, experience, and education to reduce safety and economic risks. This book offers: • Case studies of accidents that have affected different HROs (high-risk organizations) and others, due to poor decision-making by management • Training methods (advocated by Admiral Hyman Rickover, adopted by military bodies and others) to prepare staff to make critical decisions under difficult conditions and examine their applicability to training managers of high-risk facilities • Documentation on how making decisions in difficult situations have psychological constraints related to the degree of preparedness and the tools available to aid the decision maker(s) • Studies on the key actions taken before, during, and after accidents and how these management decisions can affect accident propagation, and how one could improve management decision-making by the use of training in decision-making and an understanding of Ross Ashby’s Law of Requisite Variety. • Simulation techniques to improve training of front-line operators and management • Consideration of cost and investment evaluations and how they can distort the selection of tactics and measures that ensure successful operations and avoidance of accidents
Publisher: CRC Press
ISBN: 131535375X
Category : Technology & Engineering
Languages : en
Pages : 206
Book Description
This book discusses management decision-making under accident conditions as a vehicle to confirm the importance of clear decision-making guided by a systems approach on how an organization functions related to the role of managers, operators, and the operation of the plant. The book shows how to effectively assess the reliability of an organization particularly those organizations responsible for critical infrastructure. The authors have used Stafford Beer’s cybernetic model as a basis to model the behavior and reliability of such organizations. A series of case studies are used to draw conclusions not only how training, experience, and education can improve the strategy and response of management to reduce the probability of an economic or social disaster, but also draw attention to the fact that managers need to be made aware of the consequences of their decisions. Poor management decisions made under stress conditions can lead to the collapse of an organization together with its underlying business, possibly linked to a social disaster with loss of life. Some technology-ignorant management decisions even under non-stress conditions can lead to dangerous situations, which can increase the economic burden placed on an organization. This book describes such situations in order to promote improvement in organizational preparedness by training, experience, and education to reduce safety and economic risks. This book offers: • Case studies of accidents that have affected different HROs (high-risk organizations) and others, due to poor decision-making by management • Training methods (advocated by Admiral Hyman Rickover, adopted by military bodies and others) to prepare staff to make critical decisions under difficult conditions and examine their applicability to training managers of high-risk facilities • Documentation on how making decisions in difficult situations have psychological constraints related to the degree of preparedness and the tools available to aid the decision maker(s) • Studies on the key actions taken before, during, and after accidents and how these management decisions can affect accident propagation, and how one could improve management decision-making by the use of training in decision-making and an understanding of Ross Ashby’s Law of Requisite Variety. • Simulation techniques to improve training of front-line operators and management • Consideration of cost and investment evaluations and how they can distort the selection of tactics and measures that ensure successful operations and avoidance of accidents
Decision-Making Under Stress
Author: Rhona Flin
Publisher: Routledge
ISBN: 1351945947
Category : Business & Economics
Languages : en
Pages : 328
Book Description
In our high technology society, there is a growing demand for a better understanding of decision making in high risk situations in order to improve selection, training and operational performance. Decision Making Under Stress presents a state-of-the-art review of psychological theory, in research and practice, on decision making in high pressure and emergency situations. It focuses on the experienced decision makers who deal with such risks, principally on flight decks, at civil emergencies, in industrial settings and military environments. The 29 chapters cover a wide range of perspectives and applications from aviation, military, industry and the emergency services. The authors, all international invited experts in their field, are based in research centers and universities from Europe, North America and Australia. Their common interest is in the theories and methods of a new research domain called NDM (naturalistic decision making). This volume comprises the edited contributions to the Third International NDM conference, sponsored by the US Army Research Institute and the US Naval Air Warfare Center, which was held in Aberdeen, Scotland in September 1996. The NDM researchers are interested in decision making in situations characterised by high risk, time pressure, uncertain goals, ambiguous information and teamwork. The extent to which the NDM approach can explain and predict human performance in such settings is a central theme, discussed with many practical examples and applications. This book is essential reading for applied psychologists, pilots, emergency commanders, military officers, high hazard managers, safety and emergency response professionals.
Publisher: Routledge
ISBN: 1351945947
Category : Business & Economics
Languages : en
Pages : 328
Book Description
In our high technology society, there is a growing demand for a better understanding of decision making in high risk situations in order to improve selection, training and operational performance. Decision Making Under Stress presents a state-of-the-art review of psychological theory, in research and practice, on decision making in high pressure and emergency situations. It focuses on the experienced decision makers who deal with such risks, principally on flight decks, at civil emergencies, in industrial settings and military environments. The 29 chapters cover a wide range of perspectives and applications from aviation, military, industry and the emergency services. The authors, all international invited experts in their field, are based in research centers and universities from Europe, North America and Australia. Their common interest is in the theories and methods of a new research domain called NDM (naturalistic decision making). This volume comprises the edited contributions to the Third International NDM conference, sponsored by the US Army Research Institute and the US Naval Air Warfare Center, which was held in Aberdeen, Scotland in September 1996. The NDM researchers are interested in decision making in situations characterised by high risk, time pressure, uncertain goals, ambiguous information and teamwork. The extent to which the NDM approach can explain and predict human performance in such settings is a central theme, discussed with many practical examples and applications. This book is essential reading for applied psychologists, pilots, emergency commanders, military officers, high hazard managers, safety and emergency response professionals.
Research Handbook on Artificial Intelligence and Decision Making in Organizations
Author: Ioanna Constantiou
Publisher: Edward Elgar Publishing
ISBN: 180392621X
Category : Business & Economics
Languages : en
Pages : 393
Book Description
Featuring state-of-the-art research from leading academics in technology and organization studies, this timely Research Handbook provides a comprehensive overview of how AI becomes embedded in decision making in organizations, from the initial considerations when implementing AI to the use of such solutions in strategic decision making.
Publisher: Edward Elgar Publishing
ISBN: 180392621X
Category : Business & Economics
Languages : en
Pages : 393
Book Description
Featuring state-of-the-art research from leading academics in technology and organization studies, this timely Research Handbook provides a comprehensive overview of how AI becomes embedded in decision making in organizations, from the initial considerations when implementing AI to the use of such solutions in strategic decision making.
The Decision to Trust
Author: Robert F. Hurley
Publisher: John Wiley & Sons
ISBN: 1118131886
Category : Business & Economics
Languages : en
Pages : 258
Book Description
A proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingredient, companies cannot attract or retain top talent. In this book, Hurley reveals a new model to measure and repair trust with colleagues managers and employees. Outlines a proven Decision to Trust Model (DTM) of ten factors that establish whether or not one party will trust the other Filled with original examples from Daimler, PriceWaterhouse Coopers, Goldman Sachs, Microsoft, QuikTrip, General Electric, Procter and Gamble, AzKoNobel, Johnson and Johnson, Whole Foods, and Zappos Reveals how leaders in Asia, Europe, and North America have used the DTM to build high-trust organizations Covering trust building in teams, across functions, within organizations and across national cultures, The Decision to Trust shows how any organization can improve trust and the bottom line.
Publisher: John Wiley & Sons
ISBN: 1118131886
Category : Business & Economics
Languages : en
Pages : 258
Book Description
A proven model to create high-performing, high-trust organizations Globally, there has been a decline in trust over the past few decades, and only a third of Americans believe they can trust the government, big business, and large institutions. In The Decision to Trust, Robert Hurley explains how this new culture of cynicism and distrust creates many problems, and why it is almost impossible to manage an organization well if its people do not trust one another. High-performing, world-class companies are almost always high-trust environments. Without this elusive, important ingredient, companies cannot attract or retain top talent. In this book, Hurley reveals a new model to measure and repair trust with colleagues managers and employees. Outlines a proven Decision to Trust Model (DTM) of ten factors that establish whether or not one party will trust the other Filled with original examples from Daimler, PriceWaterhouse Coopers, Goldman Sachs, Microsoft, QuikTrip, General Electric, Procter and Gamble, AzKoNobel, Johnson and Johnson, Whole Foods, and Zappos Reveals how leaders in Asia, Europe, and North America have used the DTM to build high-trust organizations Covering trust building in teams, across functions, within organizations and across national cultures, The Decision to Trust shows how any organization can improve trust and the bottom line.
Modeling Human and Organizational Behavior
Author: Panel on Modeling Human Behavior and Command Decision Making: Representations for Military Simulations
Publisher: National Academies Press
ISBN: 0309523893
Category : Business & Economics
Languages : en
Pages : 433
Book Description
Simulations are widely used in the military for training personnel, analyzing proposed equipment, and rehearsing missions, and these simulations need realistic models of human behavior. This book draws together a wide variety of theoretical and applied research in human behavior modeling that can be considered for use in those simulations. It covers behavior at the individual, unit, and command level. At the individual soldier level, the topics covered include attention, learning, memory, decisionmaking, perception, situation awareness, and planning. At the unit level, the focus is on command and control. The book provides short-, medium-, and long-term goals for research and development of more realistic models of human behavior.
Publisher: National Academies Press
ISBN: 0309523893
Category : Business & Economics
Languages : en
Pages : 433
Book Description
Simulations are widely used in the military for training personnel, analyzing proposed equipment, and rehearsing missions, and these simulations need realistic models of human behavior. This book draws together a wide variety of theoretical and applied research in human behavior modeling that can be considered for use in those simulations. It covers behavior at the individual, unit, and command level. At the individual soldier level, the topics covered include attention, learning, memory, decisionmaking, perception, situation awareness, and planning. At the unit level, the focus is on command and control. The book provides short-, medium-, and long-term goals for research and development of more realistic models of human behavior.
Urban Stress: Experiments on Noise and Social Stressors
Author: David C. Glass
Publisher: New York : Academic Press
ISBN:
Category : Psychology
Languages : en
Pages : 208
Book Description
Publisher: New York : Academic Press
ISBN:
Category : Psychology
Languages : en
Pages : 208
Book Description
Naturalistic Decision Making
Author: Caroline E. Zsambok
Publisher: Psychology Press
ISBN: 1317779606
Category : Psychology
Languages : en
Pages : 435
Book Description
If you aren't using the term naturalistic decision making, or NDM, you soon will be. Even as a very young field, NDM has already had far-reaching applications in areas as diverse as management, aviation, health care, nuclear power, military command and control, corporate teamwork, and manufacturing. Put simply, NDM is the way people use their experience to make decisions in the context of a job or task. Of particular interest to NDM researchers are the effects of high-stake consequences, shifting goals, incomplete information, time pressure, uncertainty, and other conditions that are present in most of today's work places and that add to the complexity of decision making. Applications of NDM research findings target decision aids and training that help people in their decision-making processes. This book reports the findings of top NDM researchers, as well as many of their current applications. In addition, the book offers a historical perspective on the emergence of this new paradigm, describes recent theoretical and methodological advancements, and points to future developments. It was written for people interested in decision making research and applications relative to a diverse array of work settings and products such as human-computer interfaces, decision support systems, individual and team training, product designs, and organizational development and planning.
Publisher: Psychology Press
ISBN: 1317779606
Category : Psychology
Languages : en
Pages : 435
Book Description
If you aren't using the term naturalistic decision making, or NDM, you soon will be. Even as a very young field, NDM has already had far-reaching applications in areas as diverse as management, aviation, health care, nuclear power, military command and control, corporate teamwork, and manufacturing. Put simply, NDM is the way people use their experience to make decisions in the context of a job or task. Of particular interest to NDM researchers are the effects of high-stake consequences, shifting goals, incomplete information, time pressure, uncertainty, and other conditions that are present in most of today's work places and that add to the complexity of decision making. Applications of NDM research findings target decision aids and training that help people in their decision-making processes. This book reports the findings of top NDM researchers, as well as many of their current applications. In addition, the book offers a historical perspective on the emergence of this new paradigm, describes recent theoretical and methodological advancements, and points to future developments. It was written for people interested in decision making research and applications relative to a diverse array of work settings and products such as human-computer interfaces, decision support systems, individual and team training, product designs, and organizational development and planning.
Obstacles to Ethical Decision-Making
Author: Patricia H. Werhane
Publisher: Cambridge University Press
ISBN: 1107310687
Category : Business & Economics
Languages : en
Pages : 259
Book Description
In commerce, many moral failures are due to narrow mindsets that preclude taking into account the moral dimensions of a decision or action. In turn, sometimes these mindsets are caused by failing to question managerial decisions from a moral point of view, because of a perceived authority of management. In the 1960s, Stanley Milgram conducted controversial experiments to investigate just how far obedience to an authority figure could subvert his subjects' moral beliefs. In this thought-provoking work, the authors examine the prevalence of narrow mental models and the phenomenon of obedience to an authority to analyse and understand the challenges which business professionals encounter in making ethical decisions. Obstacles to Ethical Decision-Making proposes processes - including collaborative input and critique - by which individuals may reduce or overcome these challenges. It provides decision-makers at all levels in an organisation with the means to place ethical considerations at the heart of managerial decision-making.
Publisher: Cambridge University Press
ISBN: 1107310687
Category : Business & Economics
Languages : en
Pages : 259
Book Description
In commerce, many moral failures are due to narrow mindsets that preclude taking into account the moral dimensions of a decision or action. In turn, sometimes these mindsets are caused by failing to question managerial decisions from a moral point of view, because of a perceived authority of management. In the 1960s, Stanley Milgram conducted controversial experiments to investigate just how far obedience to an authority figure could subvert his subjects' moral beliefs. In this thought-provoking work, the authors examine the prevalence of narrow mental models and the phenomenon of obedience to an authority to analyse and understand the challenges which business professionals encounter in making ethical decisions. Obstacles to Ethical Decision-Making proposes processes - including collaborative input and critique - by which individuals may reduce or overcome these challenges. It provides decision-makers at all levels in an organisation with the means to place ethical considerations at the heart of managerial decision-making.
Stress and Performance
Author: Jennifer Kavanagh
Publisher:
ISBN: 9781601290243
Category : Combat
Languages : en
Pages : 66
Book Description
There are many stressors associated with military life, particularly with deployments, and it is important to understand how such stressors affect individual functioning and performance. This report reviews literature on how stress affects performance generally and applies the most relevant findings to military operations and training.
Publisher:
ISBN: 9781601290243
Category : Combat
Languages : en
Pages : 66
Book Description
There are many stressors associated with military life, particularly with deployments, and it is important to understand how such stressors affect individual functioning and performance. This report reviews literature on how stress affects performance generally and applies the most relevant findings to military operations and training.