Author: Mary Waller
Publisher: Stanford University Press
ISBN: 1503639711
Category : Business & Economics
Languages : en
Pages : 238
Book Description
Prepare any team for peak performance when crisis comes. Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented research on crisis team dynamics, key success behaviors, and why some teams perform so much better than others. Leading scholars Mary J. Waller and Seth A. Kaplan recorded and statistically analyzed audio and video recordings of hundreds of hours of crisis simulations involving flight crews, nuclear power plant control rooms, mine rescues, emergency room doctors and nurses, etc. Based on this empirical research, and other academic literature on how teams perform in crises, the authors show how crisis teams and leaders can cement crucial behaviors through attention to team composition and communication, especially in the first few minutes of a crisis. The book provides a valuable framework and research data for scholars studying crises and teams in organizations. It is also appropriate for MBA or executive education instruction on crisis management and leadership.
Crisis-Ready Teams
Author: Mary Waller
Publisher: Stanford University Press
ISBN: 1503639711
Category : Business & Economics
Languages : en
Pages : 238
Book Description
Prepare any team for peak performance when crisis comes. Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented research on crisis team dynamics, key success behaviors, and why some teams perform so much better than others. Leading scholars Mary J. Waller and Seth A. Kaplan recorded and statistically analyzed audio and video recordings of hundreds of hours of crisis simulations involving flight crews, nuclear power plant control rooms, mine rescues, emergency room doctors and nurses, etc. Based on this empirical research, and other academic literature on how teams perform in crises, the authors show how crisis teams and leaders can cement crucial behaviors through attention to team composition and communication, especially in the first few minutes of a crisis. The book provides a valuable framework and research data for scholars studying crises and teams in organizations. It is also appropriate for MBA or executive education instruction on crisis management and leadership.
Publisher: Stanford University Press
ISBN: 1503639711
Category : Business & Economics
Languages : en
Pages : 238
Book Description
Prepare any team for peak performance when crisis comes. Crisis-Ready Teams explains how any team, and any team leader, in any industry or sector, can prepare in advance to manage crises that suddenly pull people together to address high-magnitude events that could seriously harm their organizations. The book is based on extensive, unprecedented research on crisis team dynamics, key success behaviors, and why some teams perform so much better than others. Leading scholars Mary J. Waller and Seth A. Kaplan recorded and statistically analyzed audio and video recordings of hundreds of hours of crisis simulations involving flight crews, nuclear power plant control rooms, mine rescues, emergency room doctors and nurses, etc. Based on this empirical research, and other academic literature on how teams perform in crises, the authors show how crisis teams and leaders can cement crucial behaviors through attention to team composition and communication, especially in the first few minutes of a crisis. The book provides a valuable framework and research data for scholars studying crises and teams in organizations. It is also appropriate for MBA or executive education instruction on crisis management and leadership.
Crisis Ready
Author: Melissa Agnes
Publisher: Mascot Books
ISBN: 9781684014132
Category : Crisis management
Languages : en
Pages : 0
Book Description
Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.
Publisher: Mascot Books
ISBN: 9781684014132
Category : Crisis management
Languages : en
Pages : 0
Book Description
Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.
Blindsided
Author: Bruce T. Blythe
Publisher: Rothstein Publishing
ISBN: 193133269X
Category : Business & Economics
Languages : en
Pages : 459
Book Description
Uniquely two-books-in-one, this 2nd Edition of Blindsided covers both Crisis Response and Crisis Preparedness and interweaves the principles of Crisis Leadership through every phase. Intensely experiential, the book lands you in the middle of a fast-breaking crisis and uses riveting case studies/examples to demonstrate what a top-notch leader would say and do at every turn. Then, based on this eye-opening simulation, the author uses his 30 years of global crisis experience to show you how to write and implement a real-world crisis management plan. Blythe has divided Blindsided into two operational sections: Crisis Response and Crisis Preparedness. His emphasis throughout is on the often-neglected human side of crisis management, going beyond protecting tangible assets and instilling principled concern for human well-being into every decision. Part 1. Crisis Response: Using the technique of focused imagery, Blythe places you in a dramatic and realistic scenario. You're now an unprepared manager blindsided by the reality of an active shooter loose in your building. Some workers may already be injured or dead. What's your next move? How do you make sure everybody is safe? How do you set up teams, command centers, crisis containment, and effective communication? How do you protect your corporate reputation? Can you rebuild the spirit, cohesion, and productivity of employees in the post-crisis "new normal"? At the start of the book, before you faced the sudden crisis in this simulation, a crisis response plan may have been a project for 'someday', now it's a priority. Part 2. Crisis Preparedness: Now you embark on building a crisis response plan – or enhancing the one you have. Blythe guides you and your teams to analyze foreseeable risks, evaluate existing controls, add new ones, test and re-evaluate the plan. Analyzing the behavior of national and world leaders, you distinguish clearly the two kinds of leaders who emerge in a crisis: the "crisis whisperer" who becomes a calm center in the storm, and the one in the "crisis red zone," worsening the situation with every word and every decision. You learn to employ the Be-Know-Do leadership model (adapted from military) that has been implemented by senior management teams throughout the world. Blindsided includes practical forms, checklists, case studies, real-life examples, glossary, index, discussion questions, and other take-and-use tools, including: Quick Use Response Guide: Each chapter ends with a summary checklist, all 15 can form a ready-reference pocket guide. Incident Checklists for 9 Major Crises: Practical checklists for accidental deaths, aircraft crash, chemical/toxic exposure, civil unrest, earthquake, explosion/fire, flood, kidnap ransom, shooting, plus 20 other foreseeable risks. 20-Page Guide for Addressing Families of the Injured: What to say/do to help families of fatalities or seriously injured with medical/financial assistance, emotional support and training teams assigned to work with them. Your next crisis will happen when least expected, but with Blythe's guidance, you'll never again be blindsided!
Publisher: Rothstein Publishing
ISBN: 193133269X
Category : Business & Economics
Languages : en
Pages : 459
Book Description
Uniquely two-books-in-one, this 2nd Edition of Blindsided covers both Crisis Response and Crisis Preparedness and interweaves the principles of Crisis Leadership through every phase. Intensely experiential, the book lands you in the middle of a fast-breaking crisis and uses riveting case studies/examples to demonstrate what a top-notch leader would say and do at every turn. Then, based on this eye-opening simulation, the author uses his 30 years of global crisis experience to show you how to write and implement a real-world crisis management plan. Blythe has divided Blindsided into two operational sections: Crisis Response and Crisis Preparedness. His emphasis throughout is on the often-neglected human side of crisis management, going beyond protecting tangible assets and instilling principled concern for human well-being into every decision. Part 1. Crisis Response: Using the technique of focused imagery, Blythe places you in a dramatic and realistic scenario. You're now an unprepared manager blindsided by the reality of an active shooter loose in your building. Some workers may already be injured or dead. What's your next move? How do you make sure everybody is safe? How do you set up teams, command centers, crisis containment, and effective communication? How do you protect your corporate reputation? Can you rebuild the spirit, cohesion, and productivity of employees in the post-crisis "new normal"? At the start of the book, before you faced the sudden crisis in this simulation, a crisis response plan may have been a project for 'someday', now it's a priority. Part 2. Crisis Preparedness: Now you embark on building a crisis response plan – or enhancing the one you have. Blythe guides you and your teams to analyze foreseeable risks, evaluate existing controls, add new ones, test and re-evaluate the plan. Analyzing the behavior of national and world leaders, you distinguish clearly the two kinds of leaders who emerge in a crisis: the "crisis whisperer" who becomes a calm center in the storm, and the one in the "crisis red zone," worsening the situation with every word and every decision. You learn to employ the Be-Know-Do leadership model (adapted from military) that has been implemented by senior management teams throughout the world. Blindsided includes practical forms, checklists, case studies, real-life examples, glossary, index, discussion questions, and other take-and-use tools, including: Quick Use Response Guide: Each chapter ends with a summary checklist, all 15 can form a ready-reference pocket guide. Incident Checklists for 9 Major Crises: Practical checklists for accidental deaths, aircraft crash, chemical/toxic exposure, civil unrest, earthquake, explosion/fire, flood, kidnap ransom, shooting, plus 20 other foreseeable risks. 20-Page Guide for Addressing Families of the Injured: What to say/do to help families of fatalities or seriously injured with medical/financial assistance, emotional support and training teams assigned to work with them. Your next crisis will happen when least expected, but with Blythe's guidance, you'll never again be blindsided!
Building Trust in Diverse Teams
Author: Emergency Capacity Building Project
Publisher: Oxfam
ISBN: 0855986158
Category : Business & Economics
Languages : en
Pages : 143
Book Description
Building Trust in Diverse Teams supports humanitarian practitioners, human-resource departments and regional and head-office emergency professionals as they improve team effectiveness during an emergency and ultimately improve their ability to save lives.
Publisher: Oxfam
ISBN: 0855986158
Category : Business & Economics
Languages : en
Pages : 143
Book Description
Building Trust in Diverse Teams supports humanitarian practitioners, human-resource departments and regional and head-office emergency professionals as they improve team effectiveness during an emergency and ultimately improve their ability to save lives.
Crisis Ahead
Author: Edward Segal
Publisher:
ISBN: 9781529361988
Category : Electronic books
Languages : en
Pages :
Book Description
Publisher:
ISBN: 9781529361988
Category : Electronic books
Languages : en
Pages :
Book Description
Campus Crisis Management
Author: Eugene L. Zdziarski
Publisher: Routledge
ISBN: 1000285138
Category : Education
Languages : en
Pages : 363
Book Description
Campus Crisis Management is a practical resource that helps campus administrators evaluate, revise, or establish a comprehensive crisis management plan appropriate for their college or university. Filled with examples, assessment tools, and checklists, this book describes the individuals who should be involved in developing a campus plan, what a plan should include, as well as a variety of crisis events and issues that should be addressed in a comprehensive crisis management plan. Including contributions from renowned practitioners at all levels, this fully revised, new edition contains the must-have information on crisis management, such as: How to develop a comprehensive crisis management system The different types of crises using the crisis matrix The structure, operation, and training of a crisis team Strategies for working with the media New chapters addressing behavioral intervention teams, active shooter situations, Title IX guidance, campus demonstrations, outbreaks of infectious and contagious diseases, and special event management. From a senior administrator working with an institution-wide emergency operations team, to a new professional looking to develop plans and protocols to respond to critical incidents, Campus Crisis Management is a comprehensive guide to planning and preparing for campus emergencies of any scale.
Publisher: Routledge
ISBN: 1000285138
Category : Education
Languages : en
Pages : 363
Book Description
Campus Crisis Management is a practical resource that helps campus administrators evaluate, revise, or establish a comprehensive crisis management plan appropriate for their college or university. Filled with examples, assessment tools, and checklists, this book describes the individuals who should be involved in developing a campus plan, what a plan should include, as well as a variety of crisis events and issues that should be addressed in a comprehensive crisis management plan. Including contributions from renowned practitioners at all levels, this fully revised, new edition contains the must-have information on crisis management, such as: How to develop a comprehensive crisis management system The different types of crises using the crisis matrix The structure, operation, and training of a crisis team Strategies for working with the media New chapters addressing behavioral intervention teams, active shooter situations, Title IX guidance, campus demonstrations, outbreaks of infectious and contagious diseases, and special event management. From a senior administrator working with an institution-wide emergency operations team, to a new professional looking to develop plans and protocols to respond to critical incidents, Campus Crisis Management is a comprehensive guide to planning and preparing for campus emergencies of any scale.
Crisis Resource Manual
Author: Cheri Lovre
Publisher:
ISBN: 9780989193801
Category : Crisis intervention (Mental health services)
Languages : en
Pages : 164
Book Description
This resource begins with a checklist of things to do and brief explanations of each item on the list. The next section provides forms, fliers and letters with permission to copy those pages during crises to assist in the response, including guidelines for administrators, counselors and teachers, agendas for meetings, templates for announcements to students and parent letters to be sent home. The section on Safe Rooms outlines materials and supplies needed to help students grieve. Included is a chapter on activities to do with youth to assist in the grieving process, including both art and other activities. One chapter covers unusual or challenging deaths (suicide, homicide, missing children and more). Suggestions for Life Tributes (a school-based, student organized memory gathering) are provided. A section on trauma gives a basic format for understanding how those who were at the scene of a death may struggle and how schools can support those assist those students to continue to participate in the academic process in spite of the difficulties with memory and focus. The chapter on follow-up provides key factors in preventing one crisis from cascading into more. Finally, staff tasks and assignments are listed. The book is organized such that what one needs to respond to the crisis at hand is in the front of the book, easy and fast to find when every second counts. Information about planning and training is in the back. The book is designed to be what school staff reach for in the heat of the moment, so the organization of the first half is based on the timelines of what is needed at each step along the way during the crisis. When first examining the book, users are encouraged to start at the back for organizational information to put in place, knowing that, when crisis strikes, what you need immediately is on page one.
Publisher:
ISBN: 9780989193801
Category : Crisis intervention (Mental health services)
Languages : en
Pages : 164
Book Description
This resource begins with a checklist of things to do and brief explanations of each item on the list. The next section provides forms, fliers and letters with permission to copy those pages during crises to assist in the response, including guidelines for administrators, counselors and teachers, agendas for meetings, templates for announcements to students and parent letters to be sent home. The section on Safe Rooms outlines materials and supplies needed to help students grieve. Included is a chapter on activities to do with youth to assist in the grieving process, including both art and other activities. One chapter covers unusual or challenging deaths (suicide, homicide, missing children and more). Suggestions for Life Tributes (a school-based, student organized memory gathering) are provided. A section on trauma gives a basic format for understanding how those who were at the scene of a death may struggle and how schools can support those assist those students to continue to participate in the academic process in spite of the difficulties with memory and focus. The chapter on follow-up provides key factors in preventing one crisis from cascading into more. Finally, staff tasks and assignments are listed. The book is organized such that what one needs to respond to the crisis at hand is in the front of the book, easy and fast to find when every second counts. Information about planning and training is in the back. The book is designed to be what school staff reach for in the heat of the moment, so the organization of the first half is based on the timelines of what is needed at each step along the way during the crisis. When first examining the book, users are encouraged to start at the back for organizational information to put in place, knowing that, when crisis strikes, what you need immediately is on page one.
You're It
Author: Leonard J. Marcus
Publisher: PublicAffairs
ISBN: 1541768051
Category : Business & Economics
Languages : en
Pages : 318
Book Description
Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits. The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most. A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change.
Publisher: PublicAffairs
ISBN: 1541768051
Category : Business & Economics
Languages : en
Pages : 318
Book Description
Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits. The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most. A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change.
Radical Candor
Author: Kim Malone Scott
Publisher: Macmillan
ISBN: 1760553026
Category : Business & Economics
Languages : en
Pages : 375
Book Description
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
Publisher: Macmillan
ISBN: 1760553026
Category : Business & Economics
Languages : en
Pages : 375
Book Description
Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.
Drawdown
Author: Paul Hawken
Publisher: Penguin
ISBN: 1524704652
Category : Science
Languages : en
Pages : 258
Book Description
• New York Times bestseller • The 100 most substantive solutions to reverse global warming, based on meticulous research by leading scientists and policymakers around the world “At this point in time, the Drawdown book is exactly what is needed; a credible, conservative solution-by-solution narrative that we can do it. Reading it is an effective inoculation against the widespread perception of doom that humanity cannot and will not solve the climate crisis. Reported by-effects include increased determination and a sense of grounded hope.” —Per Espen Stoknes, Author, What We Think About When We Try Not To Think About Global Warming “There’s been no real way for ordinary people to get an understanding of what they can do and what impact it can have. There remains no single, comprehensive, reliable compendium of carbon-reduction solutions across sectors. At least until now. . . . The public is hungry for this kind of practical wisdom.” —David Roberts, Vox “This is the ideal environmental sciences textbook—only it is too interesting and inspiring to be called a textbook.” —Peter Kareiva, Director of the Institute of the Environment and Sustainability, UCLA In the face of widespread fear and apathy, an international coalition of researchers, professionals, and scientists have come together to offer a set of realistic and bold solutions to climate change. One hundred techniques and practices are described here—some are well known; some you may have never heard of. They range from clean energy to educating girls in lower-income countries to land use practices that pull carbon out of the air. The solutions exist, are economically viable, and communities throughout the world are currently enacting them with skill and determination. If deployed collectively on a global scale over the next thirty years, they represent a credible path forward, not just to slow the earth’s warming but to reach drawdown, that point in time when greenhouse gases in the atmosphere peak and begin to decline. These measures promise cascading benefits to human health, security, prosperity, and well-being—giving us every reason to see this planetary crisis as an opportunity to create a just and livable world.
Publisher: Penguin
ISBN: 1524704652
Category : Science
Languages : en
Pages : 258
Book Description
• New York Times bestseller • The 100 most substantive solutions to reverse global warming, based on meticulous research by leading scientists and policymakers around the world “At this point in time, the Drawdown book is exactly what is needed; a credible, conservative solution-by-solution narrative that we can do it. Reading it is an effective inoculation against the widespread perception of doom that humanity cannot and will not solve the climate crisis. Reported by-effects include increased determination and a sense of grounded hope.” —Per Espen Stoknes, Author, What We Think About When We Try Not To Think About Global Warming “There’s been no real way for ordinary people to get an understanding of what they can do and what impact it can have. There remains no single, comprehensive, reliable compendium of carbon-reduction solutions across sectors. At least until now. . . . The public is hungry for this kind of practical wisdom.” —David Roberts, Vox “This is the ideal environmental sciences textbook—only it is too interesting and inspiring to be called a textbook.” —Peter Kareiva, Director of the Institute of the Environment and Sustainability, UCLA In the face of widespread fear and apathy, an international coalition of researchers, professionals, and scientists have come together to offer a set of realistic and bold solutions to climate change. One hundred techniques and practices are described here—some are well known; some you may have never heard of. They range from clean energy to educating girls in lower-income countries to land use practices that pull carbon out of the air. The solutions exist, are economically viable, and communities throughout the world are currently enacting them with skill and determination. If deployed collectively on a global scale over the next thirty years, they represent a credible path forward, not just to slow the earth’s warming but to reach drawdown, that point in time when greenhouse gases in the atmosphere peak and begin to decline. These measures promise cascading benefits to human health, security, prosperity, and well-being—giving us every reason to see this planetary crisis as an opportunity to create a just and livable world.