Consumer Protection and the Platform-driven Transformation of the Travel Sector

Consumer Protection and the Platform-driven Transformation of the Travel Sector PDF Author: Agnieszka Jabłonowska
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Consumer Protection and the Platform-driven Transformation of the Travel Sector

Consumer Protection and the Platform-driven Transformation of the Travel Sector PDF Author: Agnieszka Jabłonowska
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Protecting Consumer Rights in the Tour Industry

Protecting Consumer Rights in the Tour Industry PDF Author: United States. General Accounting Office
Publisher:
ISBN:
Category : Consumer protection
Languages : en
Pages : 48

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Selling Tourism Services at a Distance

Selling Tourism Services at a Distance PDF Author: Josep Maria Bech Serrat
Publisher: Springer Science & Business Media
ISBN: 3642278876
Category : Law
Languages : en
Pages : 207

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Book Description
New rules on distance contracts provided for the Consumer Rights Directive of 25 October 2011 do not apply to package holidays or contracts falling within the scope of the Timeshare Directive. Moreover, contracts for passenger transport services and contracts for the provision of accommodation, car rental, catering or leisure services if the contract provides for a specific date or period of performance are not covered by some of these rules. Yet measures aimed at protecting the consumer when a contract is concluded via the phone, the Internet, by mail or other means of distance communication play a role in tourism. This book helps readers to navigate through uncertainties in travel contracts regarding information requirements, the right of withdrawal or providing alternative services. Findings reveal that consumer acquis is inadequately adapted to the features of the tourism industry when an optional instrument based on the Draft Common Frame of Reference might be used in the future.

Federal Response to Consumer Abuses in the Travel Industry

Federal Response to Consumer Abuses in the Travel Industry PDF Author: United States. Congress. House. Committee on Government Operations. Commerce, Consumer, and Monetary Affairs Subcommittee
Publisher:
ISBN:
Category : Airlines
Languages : en
Pages : 706

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Innovation and the Transformation of Consumer Law

Innovation and the Transformation of Consumer Law PDF Author: Dan Wei
Publisher: Springer Nature
ISBN: 9811589488
Category : Law
Languages : en
Pages : 466

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Book Description
This book covers technologies that pose new challenges for consumer policy, creative developments that can help protect consumers’ economic interests, innovative approaches to addressing perennial consumer concerns, and the challenges entailed by emerging ways of creating and delivering consumer products and services. In addition, it reflects on past successes and failures of consumer law and policy, explores opportunities for moving consumer law in a different direction, and discusses potential threats to consumer welfare, especially in connection with the changing political landscape in many parts of the world. Several chapters examine consumer law in individual countries, while others have an international focus.

Traveller Vulnerability in the Context of Travel and Tourism Contracts

Traveller Vulnerability in the Context of Travel and Tourism Contracts PDF Author: Maria Goretti Sanches Lima
Publisher: Springer
ISBN: 3319983768
Category : Law
Languages : en
Pages : 240

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Book Description
The book highlights the link between consumers and travellers, identifying the meaning of vulnerability in Brazil and the EU. It also covers different types of contracts for tourism and travel services, including online booking processes. Only after 2015, as a result of the directive on package travel and linked travel arrangements, did the EU begin viewing travellers as consumers in the sense of Union Consumer Law; conversely, in Brazil, the traveller has no legal status whatsoever and is considered solely a consumer. As the traveller is implicitly a consumer he/she is subject to vulnerability. However, the definition of vulnerability differs considerably between Brazil and the EU: while in Brazil it is a principle stemming from the Consumer Defence Code, covering all consumers, in the EU vulnerability is not an established principle. In the EU, although the average consumer is assumed to be reasonably well informed, observant and circumspect, they are also recognised as the weaker party in the contract. That recognition does not fit with the notion of "confident consumer". Vulnerable consumers in the EU are those whose individual characteristics, such as their age, physical or mental infirmity, or credulity, make them particularly susceptible to unfair commercial practices. Conversely, in Brazil these consumers are seen as being hyper-vulnerable, rather than solely vulnerable. In this context, travellers are in a weaker position than regular consumers buying goods or services, because they are outside of their domicile or jurisdiction for a brief or extended period of time. This book examines two types of traveller vulnerability that make travellers, particularly international ones, a special type of consumers: 1. External and 2. Legal (jurisdiction). Travellers’ vulnerability mainly stems from consumers travelling to different markets and different cultures. As such, they are subject to different laws that require special global attention. While both the EU and Brazilian system have their respective advantages and disadvantages, the goal of both must be to further increase protection for travellers, including business travellers. In consumer societies, the traveller is indeed a consumer by logical causation and hence a “special consumer”.

Updating Consumer Protection in the Package Travel Sector

Updating Consumer Protection in the Package Travel Sector PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Consumer Protection In Hospitality, Travel And Tourism

Consumer Protection In Hospitality, Travel And Tourism PDF Author: Soni
Publisher:
ISBN: 9788182040588
Category :
Languages : en
Pages :

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OECD Tourism Trends and Policies 2020

OECD Tourism Trends and Policies 2020 PDF Author: OECD
Publisher: OECD Publishing
ISBN: 9264626883
Category :
Languages : en
Pages : 387

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Book Description
The 2020 edition analyses tourism performance and policy trends across 51 OECD countries and partner economies. It highlights the need for coherent and comprehensive approaches to tourism policy making, and the significance of the tourism economy, with data covering domestic, inbound and outbound tourism, enterprises and employment, and internal tourism consumption.

Routledge Handbook of Trends and Issues in Tourism Sustainability, Planning and Development, Management, and Technology

Routledge Handbook of Trends and Issues in Tourism Sustainability, Planning and Development, Management, and Technology PDF Author: Alastair M. Morrison
Publisher: Taylor & Francis
ISBN: 1000934268
Category : Business & Economics
Languages : en
Pages : 652

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Book Description
The Handbook offers a comprehensive overview of theoretical and practical perspectives for tracking and interpreting trends and issues in tourism sustainability, planning and development, management, and technology. Tourism is a dynamic and unpredictable industry and understanding its trends and issues is critical for the successful and sustainable development of the private and public sector. As such, this Handbook proposes clear definitions and provides a systematic classification scheme for such analysing. It reviews trends and issues in four thematic areas of tourism: sustainability; planning and development; management and technology with contributions from 83 leading tourism scholars from across the globe. The Handbook provides insights on the differences among domestic, outbound, and inbound markets and acknowledges that the supply sub-sectors of tourism are diverse, highlighting variations by geographic regions. The book emphasises the necessity to prioritise sustainability and the achievement of the UN's Sustainable Development Goals (SDGs). Students and professionals interested in tourism, hospitality, and sustainability will find a wealth of multidisciplinary knowledge in this Handbook.