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Author: Elisa Muzzini
Publisher: World Bank Publications
ISBN: 0821363816
Category : Reference
Languages : en
Pages : 64
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Book Description
Consumer Participation in Infrastructure Regulation draws on results of a survey questionnaire conducted among 45 infrastructure regulators in the East Asia and Pacific (EAP) region. It finds that EAP regulators have successfully begun to involve consumers in the regulatory process: consumer representation is a well-established practice in the region; and regulators draw on standard mechanisms to inform consumers, resolve consumer complaints, and solicit consumer input. However, regulators must take further actions to firmly move up the ?ladder of consumer engagement,? from merely providing in.
Author: Elisa Muzzini
Publisher: World Bank Publications
ISBN: 0821363816
Category : Reference
Languages : en
Pages : 64
Get Book Here
Book Description
Consumer Participation in Infrastructure Regulation draws on results of a survey questionnaire conducted among 45 infrastructure regulators in the East Asia and Pacific (EAP) region. It finds that EAP regulators have successfully begun to involve consumers in the regulatory process: consumer representation is a well-established practice in the region; and regulators draw on standard mechanisms to inform consumers, resolve consumer complaints, and solicit consumer input. However, regulators must take further actions to firmly move up the ?ladder of consumer engagement,? from merely providing in.
Author: Elisa Muzzini
Publisher: World Bank Publications
ISBN:
Category : Business & Economics
Languages : en
Pages : 64
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Book Description
'Consumer Participation in Infrastructure Regulation' draws on results of a survey questionnaire conducted among 45 infrastructure regulators in the East Asia and Pacific (EAP) region. It finds that EAP regulators have successfully begun to involve consumers in the regulatory process: consumer representation is a well-established practice in the region; and regulators draw on standard mechanisms to inform consumers, resolve consumer complaints, and solicit consumer input. However, regulators must take further actions to firmly move up the ladder of consumer engagement, from merely providing information to actively consulting with consumers. In particular, consumer participation would benefit from more open disclosure policies, more effective strategies to reach out to the poor, and tighter regulatory intervention to hold service providers accountable for resolving consumer complaints.
Author: Ioannis Nicolaos Kessides
Publisher: World Bank Publications
ISBN:
Category : Business & Economics
Languages : en
Pages : 328
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Book Description
Electricity, natural gas, telecommunications, railways, and water supply, are often vertically and horizontally integrated state monopolies. This results in weak services, especially in developing and transition economies, and for poor people. Common problems include low productivity, high costs, bad quality, insufficient revenue, and investment shortfalls. Many countries over the past two decades have restructured, privatized and regulated their infrastructure. This report identifies the challenges involved in this massive policy redirection. It also assesses the outcomes of these changes, as well as their distributional consequences for poor households and other disadvantaged groups. It recommends directions for future reforms and research to improve infrastructure performance, identifying pricing policies that strike a balance between economic efficiency and social equity, suggesting rules governing access to bottleneck infrastructure facilities, and proposing ways to increase poor people's access to these crucial services.
Author: Bernardo Mueller
Publisher: World Bank Publications
ISBN: 0821366106
Category : Business & Economics
Languages : en
Pages : 94
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Book Description
"This paper assesses and measures regulatory governance in 21 infrastructure regulators in Brazil. Regulatory Governance is decomposed into four main attributes: autonomy; decision-rules; means and tools; and accountability. A ranking is proposed and the main areas for improvement identified. A comparison of the proposed regulatory governance index and other indexes internationally available is performed. Section 2 sets up the analytical framework for the report, identifying key components of regulatory governance, namely, autonomy (political and financial), procedures for decision-making, tools and means (including personnel), and accountability. Section 3 assesses each of these components in practice, reporting the results of a survey with 21 regulatory agencies in Brazil, which was designed and implemented in 2005. Section 4 measures regulatory governance based on three related indexes, ranks the Brazilian regulators among themselves, and compares the proposed indexes with other two indicators available in the literature. Section 5 presents the conclusions."
Author: OECD
Publisher: OECD Publishing
ISBN: 9264059229
Category :
Languages : en
Pages : 135
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Book Description
Provides a coherent catalogue of policy directions, including appropriate allocation of roles, risks and responsibilities, framework conditions and contractual arrangements necessary to make the best of private sector participation in water infrastructure.
Author:
Publisher: The Energy and Resources Institute (TERI)
ISBN: 8179931293
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
Text: Regulatory performance in India: achievements, constraints, and future action contains the proceedings of six plenary sessions of an eponymous conference organized by TERI. It covers background papers, presentations, and the discussions held after each session.
Author: Asian Development Bank
Publisher: World Bank Publications
ISBN: 9780821361627
Category : Business & Economics
Languages : en
Pages : 312
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Book Description
Co-produced by the Asian Development Bank, the Japan Bank for International Co-operation and the World Bank, this publication examines the challenges of infrastructure development facing the countries of East Asia, driven by their rapid economic growth and urbanisation. The report is organised around three main themes: inclusive development; co-ordination of infrastructure levels; accountability and risk management; and includes includes case studies of regional good practice.
Author: Ashley C. Brown
Publisher: World Bank Publications
ISBN: 0821365800
Category : Business & Economics
Languages : en
Pages : 422
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Book Description
More than 200 new infrastructure regulators have been created around the world in the last 15 years. They were established to encourage clear and sustainable long-term economic and legal commitments by governments and investors to encourage new investment to benefit existing and new customers. There is now considerable evidence that both investors and consumers-the two groups that were supposed to have benefited from these new regulatory systems-have often been disappointed with their performance. The fundamental premise of this book is that regulatory systems can be successfully reformed only if there are independent, objective and public evaluations of their performance. Just as one goes to a medical doctor for a regular health checkup, it is clear that infrastructure regulation would also benefit from periodic checkups. This book provides a general framework as well as detailed practical guidance on how to perform such "regulatory checkups."
Author: Asian Development Bank
Publisher:
ISBN:
Category : Energy policy
Languages : en
Pages : 16
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Book Description
Author:
Publisher: World Bank Publications
ISBN: 0821386182
Category : Nature
Languages : en
Pages : 436
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Book Description
Africa's Water and Sanitation InfrastructureùAccess, Affordability, and Alternatives integrates a wealth of primary and secondary information to present a quantitative snapshot of the state of the WSS sectors in Africa. It explains the sectoral institutional structures and utility performance and articulates the volume and quality of financing available over time. The authors also evaluate the challenges to the WSS sectors and explore the factors that govern the expansion of coverage over time. Finally, the authors estimate spending needs for WSS, arriving at a funding gap for meeting the MDGs. The proposed directions for the future draw on lessons learned from best practices and present the menu of choices available to African countries, bearing in mind that the challenges differ to a significant extent among countries and solutions must be tailored to national or regional conditions. --Book Jacket.
