Author: Peter S. Brandon
Publisher: John Wiley & Sons
ISBN: 1444301357
Category : Technology & Engineering
Languages : en
Pages : 296
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Book Description
In recent years the construction industry has been criticised forlack of successful innovation compared to other major industries.The question of why the industry has not been seen to be innovativehas created concern among many involved with construction andproperty. The driving concern is where the motivation for thisinnovation should come from. Although construction clients havemade an impact in this area, the industry itself seems divided asto whether, when and where clients should drive the innovationprocess. Clients Driving Innovation brings together an international groupof researchers and practitioners to investigate the role of clientsin construction innovation. Written in three parts, it covers thecontext for innovation driven by clients, the client impact on theinnovation process and how new ideas can be pushed through intopractice. Numerous case studies illustrate the role clients canplay and the key issues that need to be addressed. With increasing interest in the contribution clients can make toconstruction innovation, Clients Driving Innovation will beessential reading for construction management researchers, majorconstruction contractors and clients and government policy makers.
Author: Tony Morgan
Publisher: Business Expert Press
ISBN: 1631576321
Category : Business & Economics
Languages : en
Pages : 150
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Book Description
Innovation can be a challenging subject. At its worst, it is a meaningless buzzword. At its best, it is a means of driving differentiating value for an organization. But how can innovation be consistently achieved in the context of a client–service provider relationship? This publication provides a practical framework, with clear supporting recommendations, for clients and service providers to work together to overcome challenges and successfully manage, develop, and deliver innovation as a key part of their ongoing service relationship. Real-world experience, guidance, and examples are provided to assist and enable organizations to gain additional value with their service partners through delivery of innovation by design rather than by accident. Although targeted at service relationships between clients and external service providers, the content and recommendations are equally applicable and relevant for enterprises driving innovation internally or as part of a wider ecosystem.
Author: Kaihan Krippendorff
Publisher: Columbia University Press
ISBN: 0231548362
Category : Business & Economics
Languages : en
Pages : 345
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Book Description
Conventional business wisdom tells us that entrepreneurs are society’s main source of innovation. Young founders leave college with a big idea, get to work in a garage, and build something that changes the world. Typical corporate employees, strangled by slow-moving bureaucracy, are blocked from making transformative discoveries. In Driving Innovation from Within, strategist and advisor Kaihan Krippendorff disproves one of today’s biggest business myths to highlight lessons for innovators and leaders. He reveals how many of the modern world’s most impactful creations were invented by passionate employee innovators. If it were left up to go-it-alone entrepreneurs, we would not have mobile phones, personal computers, or e-mail. Distilling more than 150 interviews with internal innovators and leading experts along with insights from the latest research and today’s most successful companies, from Tencent and Amazon to Mastercard and Starbucks, Krippendorff lays out a step-by-step playbook to unlock innovation from the inside. He maps the barriers that frustrate efforts to disrupt from within and provides tools to remove them, detailing how visionary leaders can create islands of freedom inside an organization to activate existing employees’ potential and beat startups at their own game. Driving Innovation from Within is a practical and inspiring guide to leadership from all levels for those who want the fulfillment of changing the world without leaving their job in order to do it.
Author: Robert B. Tucker
Publisher: ReadHowYouWant.com
ISBN: 1442963646
Category : Electronic books
Languages : en
Pages : 466
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Book Description
Author: Gordon H. Chong
Publisher: John Wiley & Sons
ISBN: 0470916400
Category : Architecture
Languages : en
Pages : 530
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Book Description
The Power of Evidence to Create Design Excellence This practical, accessible book—for design professionals and students alike—is about design excellence and how to achieve it. The authors propose an evidence-based design approach that builds on design ingenuity with the use of research in ways that enhance opportunities to innovate. They show the power of research data to both reveal new design opportunities and convince stakeholders of the value of extraordinary work. A guide for all designers who want to earn their place as their clients' trusted advisor and who aspire to create places of beauty and purpose, the book demonstrates: An approach to applying evidence to design that neither turns designers into scientists nor requires large-firm resources The wide range of types of evidence that can be applicable to design and where to look for it Direct, practical application of the evidence-based design approaches in use today Provides tools to distinguish strong evidence that can improve design decisions from misleading assertions resulting from weak research Benefits of evidence-based design, including improved human and building performance Two featured case studies illustrate the theory and practice of evidence-based design. The work of the authors' 2005–2007 AIA College of Fellows Benjamin Latrobe Research Fellowship provided an empirical foundation for this book, and addresses the use of rigorous research methods to understand relationships between design choices and health outcomes. The California Academy of Sciences, designed by Renzo Piano Building Workshop, Chong Partners Architecture, and Arup, provides transparent evidence that enhances building technology performance in the context of a powerful design expression. In-depth interviews and case studies are clustered around three research categories: modeling, simulation, and data mining; social and behavioral science and the physical and natural sciences; and including cutting-edge use of neuroscience to understand human response to physical environments. The twenty-two featured thought leaders include: William Mitchell, MIT Media Lab; Fred Gage, Salk Institute; Phil Bernstein, Autodesk; Sheila Kennedy, Kennedy & Violich; James Timberlake, KieranTimberlake; William and Chris Sharples, SHoP Architects; Vivian Loftness, Carnegie Mellon University; John Zeisel, Hearthstone; Paco Underhill, Envirosell; Susan Ubbelohde and George Loisos, Loisos+Ubbelohde Architecture-Energy; Chris Luebkeman, Arup; Martin Fischer, Stanford University CIFE; and Kevin Powell, GSA.
Author: Robert Dew
Publisher: Emerald Group Publishing
ISBN: 1787547876
Category : Business & Economics
Languages : en
Pages : 232
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Book Description
This book outlines innovative processes used to research, conceive and develop innovations in the Customer eXperience (CX) space for both large and small companies.
Author: Kim Haugbølle
Publisher: Taylor & Francis
ISBN: 1317290054
Category : Technology & Engineering
Languages : en
Pages : 266
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Book Description
Clients have been identified as critical for building delivery but have been under-researched with only a few studies about them. This book seeks to address this gap. A deeper look into the nature of construction clients and their relation to building users exposes more fundamental questions related to the activity of building and the activity in the building. These fundamental questions include 'How do clients get what they want?', 'How do clients cope with the building process?', and 'How are clients being shaped by building(s)?'. This book on clients and users is structured around three main themes: Agency is concerned with the classical agency/structure dichotomy on actions, roles and responsibilities or, put differently, whether actors can act freely or are bound by structural constraints. Governance is related to the interplay between clients and the supply system: clients govern the supply system but are at the same time governed by the supply system through different processes and mechanisms. Innovation deals with construction innovation and what part clients and users play in this struggle between change and stability. The book includes theoretical and conceptual frameworks on what constitutes clients and users as well as case studies on R&D themes of relevance to practice.
Author:
Publisher:
ISBN: 9781741071566
Category : Civil engineering
Languages : en
Pages : 253
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Book Description
Author: Finn Orstavik
Publisher: John Wiley & Sons
ISBN: 1118655591
Category : Technology & Engineering
Languages : en
Pages : 224
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Book Description
Construction innovation is an important but contested concept, both in industry practice and academic reflection and research. A fundamental reason for this is the nature of the construction industry itself: the industry and the value creation activities taking place there are multi-disciplinary, heterogeneous, distributed and often fragmented. This book takes a new approach to construction innovation, revealing different perspectives, set in a broader context. It coalesces multiple theoretical and practice-based views in order to stimulate reflection and to prepare the ground for further synthesis. By being clear, cogent and unambiguous on the most basic definitions, it can mobilise a plurality of perspectives on innovation to promote fresh thinking on how it can be studied, enabled, measured, and propagated across the industry. This book does not gloss over the real-life complexity of construction innovation. Instead, its authors look explicitly at the challenges that conceptual issues entail and by making their own position clear, they open up fresh intellectual space for reflection. Construction Innovation examines innovation from different positions and through different conceptual lenses to reveal the richness that the theoretical perspectives offer to our understanding of the way that the construction sector actors innovate at both project and organizational levels. The editors have brought together here leading scholars to deconstruct the concept of innovation and to discuss the merits of different perspectives, their commonalities and their diversity. The result is an invaluable sourcebook for those studying and leading innovation in the design, the building and the maintenance of our built environment.
Author: Lance Bettencourt
Publisher: McGraw Hill Professional
ISBN: 0071717862
Category : Business & Economics
Languages : en
Pages : 289
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Book Description
Advance praise for Service Innovation: "To the CEOs of all service companies I deal with: READ THIS BOOK!" -- Dave Wascha, senior director, Bing Product Management, Microsoft Corporation "Lance Bettencourt deftly blends his academic and consulting experience to provide an example-rich, readable, practical, and innovative discussion of service innovation." -- Leonard Berry, coauthor of Management Lessons from Mayo Clinic "Provides the robust framework to design services that unlock growth opportunities for every business." -- Lance Reschke, vice president, Ceridian Corporation "The tools and guidance in this book will inspire companies, small and large, to create effective and innovative services that are desperately needed." -- Mary Jo Bitner, Ph.D., W. P. Carey School of Business, Arizona State University, and coauthor of Services Marketing: Integrating Customer Focus Across the Firm "Cracks the code from the fuzzy front end through the complete life cycle of Service Innovation." -- Angelo Rago, division vice president, Global Customer Services, Abbott Medical Optics "Filled with rich examples of how firms can innovate service through helping customers get jobs done." -- Stephen W. Brown, Ph.D., W. P. Carey School of Business, Arizona State University "Any leader intent on providing distinctive value to customers must read Service Innovation." -- Michael Reynolds, staff vice president, Commercial Marketing, WellPoint, Inc. If there’s one truism about the service sector, it's that businesses don't succeed by inventing a better mousetrap; they succeed by finding the best, most cost-effective way to get rid of their customers' mice. In industries ranging from heavy machinery to health care to financial services to consumer goods, service innovation is helping businesses find new revenue streams--and enhance existing ones--by satisfying their customer's need to get things done. Few understand this better than Lance Bettencourt, a strategy adviser at Strategyn and a leading educator in management innovation consulting. And in Service Innovation, Bettencourt gives a master's class on the art and science of creating breakthrough service products. True service innovation demands that you shift the focus away from the solution and back to the customer. To achieve this shift in your business--one that takes you from making educated guesses to building a clear model to guide service innovation--Bettencourt instructs on the finer points of how to rethink your approach to the customer's needs: how the customer defines value in a product or service. Bettencourt mines nearly 20 years' experience in teaching and advising clients with service- and product-dominant businesses to demonstrate proven ways you can build, streamline, and focus your company's service product innovation processes. Among the numerous key ideas and practices are: Insight on understanding the different types of clients you serve—and how your products deliver value to them Ways to design specific frameworks for discovering service innovation opportunities for new, improved, and supplementary service products Practical guidance on staying focused on the "fuzzy front end" of service innovation The fundamental elements of a winning service strategy Finding new ways to help people solve problems and get things done is why there are goods and services in the first place. And in Service Innovation, Lance Bettencourt fills a vital need by delivering the essential guide that can put your business on the latest frontier of value creation.
