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Author: Mark Kemp
Publisher: Routledge
ISBN: 1000600807
Category : Architecture
Languages : en
Pages : 122
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Book Description
Architecture can be a high risk and low-income profession. Planning to manage risks is essential. Workloads tend to be cyclical and managing lean periods and booms whilst being prepared for the next downturn is a key requirement. This book is a how-to guide to build business resilience into your architectural practice, offering methods for managing business-critical events and crises. It shows you how to analyse trouble, pre-emptively tackle pitfalls and gives you confidence in decision-making to stay ahead. Featuring case studies with expert insight into sole shareholder and director experience of a small practice, it’s aimed across all levels with straightforward, honest and accessible advice. It is structured with people and organisations as the core framework, exploring practice, staff, clients, projects, consultants and providers. It provides operational advice on the day-to-day running of practice and how to respond to disruption.
Author: Mark Kemp
Publisher: Routledge
ISBN: 1000600807
Category : Architecture
Languages : en
Pages : 122
Get Book Here
Book Description
Architecture can be a high risk and low-income profession. Planning to manage risks is essential. Workloads tend to be cyclical and managing lean periods and booms whilst being prepared for the next downturn is a key requirement. This book is a how-to guide to build business resilience into your architectural practice, offering methods for managing business-critical events and crises. It shows you how to analyse trouble, pre-emptively tackle pitfalls and gives you confidence in decision-making to stay ahead. Featuring case studies with expert insight into sole shareholder and director experience of a small practice, it’s aimed across all levels with straightforward, honest and accessible advice. It is structured with people and organisations as the core framework, exploring practice, staff, clients, projects, consultants and providers. It provides operational advice on the day-to-day running of practice and how to respond to disruption.
Author: Institute of Civil Engineers
Publisher: Institution of Civil Engineers
ISBN: 9780727736505
Category : Technology & Engineering
Languages : en
Pages : 0
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Book Description
Offers guidance to clients on the many ways in which they can positively influence the success of their projects - both during the planning, development and implementation stages, as well as during operation and final decommissioning. This guide presents the examples of good client practice and practice initiatives in the UK construction industry.
Author: Patrick Farrall
Publisher: Routledge
ISBN: 1000222152
Category : Architecture
Languages : en
Pages : 117
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Book Description
Architects are finding the procurement landscape increasingly complex and competitive. This book shows practitioners the ways that fees are calculated, negotiated and managed. It will increase your understanding of the different fee-earning roles for architects, professional services contracts, how to calculate sustainable fee levels and improve negotiation skills. It also includes information on how to monitor and manage fees and the resources required to deliver projects, managing change in the scope of the project and related services, where to add value and to highlight risk areas that may impact on sustaining the business. Case studies explain good and bad practice to illustrate effective fee management, drawn from the authors’ direct experience as practitioners and investigating client complaints.
Author:
Publisher:
ISBN: 9780727736765
Category : Civil engineering
Languages : en
Pages : 37
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Book Description
Produced in cooperation with leading construction clients and consultants, this book offers definitive guidance to clients on the ways in which they can positively influence the success of projects during the planning, development and implementation stages, as well as during operation and final decommissioning.
Author: Todd Sebastian
Publisher:
ISBN: 9780741449030
Category : Customer relations
Languages : en
Pages : 0
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Book Description
TELL YOUR CLIENTS WHERE TO GO! is ideal for client-facing professionals who want to captivate their clients and catapult their careers. The perspective is relevant to any industry, but indispensable for people in marketing and communications agencies. This book also provides valuable perspective for clients. Not only will it help them interact with their agencies, but it will guide them to more passionately and proactively lead their own clients ¿ including their managers, trade customers and consumers. For agency people and clients alike, this book is a perfect training tool for new professionals and a great refresher course for experienced practitioners.
Author: Dianne R. Stober
Publisher: John Wiley & Sons
ISBN: 047089363X
Category : Business & Economics
Languages : en
Pages : 550
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Book Description
The first reference to bring scientifically proven approaches to the practice of personal and executive coaching The Evidence Based Coaching Handbook applies recent behavioral science research to executive and personal coaching, bringing multiple disciplines to bear on why and how coaching works. A groundbreaking resource for this burgeoning profession, this text presents several different coaching approaches along with the empirical and theoretical knowledge base supporting each. Recognizing the special character of coaching-that the coaching process is non-medical, collaborative, and highly contextual-the authors lay out an evidence-based coaching model that allows practitioners to integrate their own expertise and the needs of their individual clients with the best current knowledge. This gives coaches the ability to better understand and optimize their own coaching interventions, while not having to conform to a single, rigidly defined practice standard. The Evidence Based Coaching Handbook looks at various approaches and applies each to the same two case studies, demonstrating through this practical comparison the methods, assumptions, and concepts at work in the different approaches. The coverage includes: An overview: a contextual model of coaching approaches Systems and complexity theory The behavioral perspective The humanistic perspective Cognitive coaching Adult development theory An integrative, goal-focused approach Psychoanalytically informed coaching Positive psychology An adult learning approach An adventure-based framework Culture and coaching
Author: Rick Adams
Publisher: CRC Press
ISBN: 0429594194
Category : Business & Economics
Languages : en
Pages : 396
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Book Description
"This book contains so much common sense that my neck was getting tired from nodding my head in agreement so often." Peter Armaly, Senior Director Customer Success, Oracle "...a comprehensive review of the Customer Success role and responsibilities..." Anne Marie Ponder, Senior Manager, IT Infrastructure, Astellas Pharma US "...a must read playbook for all business leaders and customer success-focused professionals." Jason Noble, Global Customer Success and SaaS Leader "I wish a book like this existed when I started in Customer Success!" Cyn Taylor, Enterprise Customer Success Manager, LogicMonitor "...provides all the ingredients to create the right customer success strategy." Baptiste Debever, Head of Growth & Co Founder, Alkalab "...an invaluable resource for anyone with an interest in Customer Success." Adam Joseph, CEO, CSM insight "A structured and logical approach that will help new and experienced CSMs to bridge the gap between Customer Success theory and practical application." James Scott, General Partner, Success Hacker Customer success management is "the practice of helping customers to generate value from using our products" and it is a relatively new and fast-growing profession with many new CSMs coming into it from other customer-facing professions. Due to the speed with which the profession is undergoing change as it matures and expands, both new and existing CSMs need to keep abreast of customer success best practice. However there are relatively few books that provide much in the way of practical guidance for customer success practitioners and even less options for resources such as tools, templates and checklists that enable a consistently high quality approach whilst increasing the CSM’s productivity. Practical Customer Success Management is a practical guide book and comprehensive training manual for CSMs that provides a simple to follow, best practice framework that lays out the core steps at every stage of the customer journey to business outcome success. It describes and explains which situations each step applies to and provides recommendations for activities or tasks that the CSM can perform to complete each step, together with detailed guidance for successfully completing those activities. The book also includes a suite of tools and templates that enable rapid completion of tasks whilst ensuring consistency of approach both across multiple customer engagements and by multiple CSMs within a team.
Author: Sarah Brown
Publisher: Jones & Bartlett Learning
ISBN: 0763751081
Category : Medical
Languages : en
Pages : 400
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Book Description
This book is a key resource designed to teach undergraudate nursing students how to engage in evidence-based practice (EBP). This text allows students to posses a basic knowledge regarding reserach methodology and critically appraise published research. Essentials of Evidence-Based Nursing addresses learning objective using an organized, easy to read approach that stands out from other texts. Perfect for undergraduate students and practicing nurses who have not had exposure to evidence-based practice content!
Author: John Bennett
Publisher: Thomas Telford
ISBN: 9780704905030
Category : Technology & Engineering
Languages : en
Pages : 92
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Book Description
This report discusses the benefits and costs of partnering and deals with the specifics of the two main types of partnering - project partnering and strategic partnering. It provides practical advice and guidance on how you can apply partnering to your organisation and details the contractual and legal issues.
Author: Richard Brindley
Publisher: Routledge
ISBN: 1000481867
Category : Architecture
Languages : en
Pages : 208
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Book Description
Professionalism is not automatic with qualification. It is decided by the manner in which you carry out your professional life – the conduct and qualities that you bring to your role. In architecture, it is founded on the principles of honesty, integrity and competence, and a concern for the environment and others. As a trusted expert, it is essential that you gain respect for your skills and knowledge while maintaining veracity and transparency in your relationships and dealings with clients, end users, design and construction professionals and the wider public. With a focus on professional judgement, this book is a personal guide on how to be a self-aware and successful practitioner, aspiring to best practice. It will give you the confidence to create meaningful industry connections and handle contractual disputes, insurance and negligence claims while maintaining a high standard of conduct. By paying attention to business planning, financial processes, good management and effective communication, it will help you to protect your practice’s reputation and increase profitability and cashflow. Ultimately, it will enable you to not only avoid professional pitfalls but to benefit from positive working relationships.
