Child Support Agency - Implementation of the Child Support Reforms PDF Download
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Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 9780102938692
Category : Political Science
Languages : en
Pages : 92
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Book Description
A new system for child support was introduced for new cases and those with links to new cases from 3 March 2003. There were new rules for child support and a simplified calculation of maintenance. In addition the Child Support Agency underwent substantial restructuring and introduced a new IT system. This was necessary because the Agency had been previously missing its targets, suffered from a large backlog of unprocessed cases and there was a low level of compliance from non-resident parents. However there have been problems implementing the reforms. This report provides an assessment of: what caused the problems; the impact on the quality of service provided to the customers; and actions taken by the Agency in response to the problems and the lessons learnt.
Author: Great Britain: National Audit Office
Publisher: The Stationery Office
ISBN: 9780102938692
Category : Political Science
Languages : en
Pages : 92
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Book Description
A new system for child support was introduced for new cases and those with links to new cases from 3 March 2003. There were new rules for child support and a simplified calculation of maintenance. In addition the Child Support Agency underwent substantial restructuring and introduced a new IT system. This was necessary because the Agency had been previously missing its targets, suffered from a large backlog of unprocessed cases and there was a low level of compliance from non-resident parents. However there have been problems implementing the reforms. This report provides an assessment of: what caused the problems; the impact on the quality of service provided to the customers; and actions taken by the Agency in response to the problems and the lessons learnt.
Author: Irwin Garfinkel
Publisher: The Urban Insitute
ISBN: 9780877666264
Category : Family & Relationships
Languages : en
Pages : 386
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Book Description
Author: United States. Office of Child Support Enforcement
Publisher:
ISBN:
Category : Child support
Languages : en
Pages : 10
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Book Description
Author:
Publisher:
ISBN:
Category : Economic assistance, Domestic
Languages : en
Pages : 608
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Book Description
Author:
Publisher:
ISBN:
Category : Child support
Languages : en
Pages : 100
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Book Description
Author: United States. Congress. House. Committee on Ways and Means. Subcommittee on Human Resources
Publisher:
ISBN:
Category : Law
Languages : en
Pages : 236
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Book Description
Distributed to some depository libraries in microfiche.
Author: Great Britain: National Audit Office
Publisher: Stationery Office
ISBN: 9780102938692
Category : Social Science
Languages : en
Pages : 85
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Book Description
A new system for child support was introduced for new cases and those with links to new cases from 3 March 2003. There were new rules for child support and a simplified calculation of maintenance. In addition the Child Support Agency underwent substantial restructuring and introduced a new IT system. This was necessary because the Agency had been previously missing its targets, suffered from a large backlog of unprocessed cases and there was a low level of compliance from non-resident parents. However there have been problems implementing the reforms. This report provides an assessment of: what caused the problems; the impact on the quality of service provided to the customers; and actions taken by the Agency in response to the problems and the lessons learnt.
Author: Great Britain: Parliament: House of Commons: Committee of Public Accounts
Publisher: The Stationery Office
ISBN: 0215034872
Category : Social Science
Languages : en
Pages : 52
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Book Description
Since it was established in 1993, the Child Support Agency has consistently underperformed, plagued by enormous backlogs of unprocessed cases and uncollected maintenance. Where it works well, the Agency has secured regular contributions from non-resident parents and helped lift an estimated 100,000 children out of poverty. It has to administer complex assessment, collection and enforcement processes and deal with complicated emotional, financial and legal issues to bring about a degree of financial stability for children and parents. Following on from a NAO report (HCP 1174, session 2005-06; ISBN 9780102938692) published in June 2006, the Committee's report examines the implementation of child support reforms, focusing on why the problems in implementing the reforms arose, the impact on the quality of service, the remedial action taken by the Child Support Agency and the lessons learnt. The report finds that implementing the reforms has cost the taxpayer £539 million since 2000, with plans for a further £320 million to improve service levels over the next three years; but the money has failed to deliver improvements in efficiency and quality of service. The Agency still performs less effectively than its counterparts in Australia and New Zealand, with higher average costs per case and lower rates of compliance. The Government published its White Paper (Cm. 6979, ISBN 9780101697927) in December 2006, drawing on the recommendations made by Sir David Henshaw in his report "Recovering child support: routes to responsibility" (Cm. 6984, ISBN 9780101689427). Amongst the reforms announced, the Government will replace the Child Support Agency (CSA) with a new organisation, the Child Maintenance and Enforcement Commission (C-MEC) by 2008.
Author: Great Britain: Parliament: House of Commons: Work and Pensions Committee
Publisher: The Stationery Office
ISBN: 9780215033024
Category : Political Science
Languages : en
Pages : 132
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Book Description
Child support Reform : Fourth report of session 2006-07, Vol. 2: Oral and written Evidence
Author: Great Britain. Parliament. House of Commons. Work and Pensions Committee
Publisher: The Stationery Office
ISBN: 9780215021472
Category : Political Science
Languages : en
Pages : 86
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Book Description
The Committee's report examines continuing concerns about the performance of the Child Support Agency (CSA), particularly in relation to its compliance and enforcement regime. Issues discussed include: the old and new child support schemes; performance targets and information management; the IT problems encountered; child support assessments; compliance targets and debt levels; enforcement measures in the UK and other countries, notably Australia; staffing issues including staff training, job cuts, pay and morale; and options for urgent action and longer term reforms. The CSA is found to be a failing organisation which is currently in crisis, and requires radical reform in order to provide an acceptable service. Senior management has failed to provide effective leadership through significant cultural shift, with deficient training given to frontline staff and inadequate monitoring procedures in place. The Committee strongly recommends that proposed job cuts be suspended until the Agency's business transformation programme, including its IT system, is proved to be fully functioning. If the recommended improvements are not made, the CSA may need to be wound up and alternative policies implemented to provide financial support and maintenance for children.
