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Author: Patricia Elgoibar
Publisher: Springer
ISBN: 3319314750
Category : Psychology
Languages : en
Pages : 243
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Book Description
This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
Author: Patricia Elgoibar
Publisher: Springer
ISBN: 3319314750
Category : Psychology
Languages : en
Pages : 243
Get Book Here
Book Description
This book presents the most recent theoretical insights and practical intervention methods to (re)build trust between management and organized employees in organizations. Offering a multidisciplinary perspective on trust and conflict management in organizations, the book draws from diverse fields such as organizational psychology, business, law, industrial relations and sociology. It examines the often encountered breaches of trust between management and organized workers, and the resulting destructive social conflicts, social actions, strikes or dramatic business decisions. Its focus is on trust and conflict management at the organizational level in an industrial relations context: that of employee representatives and management. The book introduces a new theoretical approach: the Tree of Trust, designed to analyse and mediate the interconnected levels of trust and distrust in industrial relations. It presents case studies and practical recommendations to build trust and constructive conflict management in the organizations, and illustrates these by means of experiences from different countries around the globe.
Author: Christopher P. Neck
Publisher: SAGE Publications
ISBN: 1544317557
Category : Business & Economics
Languages : en
Pages : 569
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Book Description
Why does organizational behavior matter - isn’t it just common sense? Organizational Behavior: A Skill-Building Approach helps students answer this by providing insight into OB concepts and processes through an interactive skill-building approach. Translating the latest research into practical applications and best practices, authors Christopher P. Neck, Jeffery D. Houghton, and Emma L. Murray unpack how managers can develop their managerial skills to unleash the potential of their employees. The text examines how individual characteristics, group dynamics, and organizational factors affect performance, motivation, and job satisfaction, providing students with a holistic understanding of OB. Packed with critical thinking opportunities, experiential exercises, and self-assessments, the new Second Edition provides students with a fun, hands-on introduction to the fascinating world of OB.
Author: Mary Scannell
Publisher: McGraw Hill Professional
ISBN: 0071743669
Category : Business & Economics
Languages : en
Pages : 240
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Book Description
Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.
Author: Martin C. Euwema
Publisher: Springer
ISBN: 3319925318
Category : Psychology
Languages : en
Pages : 337
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Book Description
This open access book opens up the black box of mediation in collective conflicts through the analyses and comparisons of various systems. Mediation and related third party interventions such as conciliation and facilitation are discussed as effective prevention and regulation tools for different types of collective labor conflicts. These interventions fit in a new developed five-phase model of collective conflicts in organizations, going from capacity building in latent conflicts, through conciliation, mediation and arbitration in escalating phases, to rebuilding of trust after hot conflicts. The authors promote understanding and discussion with regards to labor mediation systems, presenting comparative research on the perspectives of mediators and users of mediation. This book describes and analyses laws, regulations and practices of mediation in seventeen countries, with a relative strong emphasis on Europe. Part 1 presents theoretical frameworks on conciliation and mediation in collective labor conflicts. Part 2 presents regulations and practices in 12 European countries: Belgium, Denmark, Estonia, France, Italy, Poland, Portugal, Spain, The Netherlands, and the United Kingdom. Part 3 discusses mediation in these collective conflicts in Australia, China, India, South Africa and the USA. Part 4 offers conclusions and ways forward. This book offers analyses, good practices and developments for third party intervention in collective labor conflicts in global and local changing environments. This book is a must-read for policy makers, , social partners at different levels, as well as scholars and practitioners in industrial relations, human resources management and conflict management, particularly conciliators and mediators.
Author: Martin C. Euwema
Publisher: Edward Elgar Publishing
ISBN: 1035331535
Category : Business & Economics
Languages : en
Pages : 195
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Book Description
This textbook explores the complex nature of conflict and provides concrete tools for how it can be managed. Specially designed for practical use, it integrates theories and models of conflict with cutting-edge practical research and outlines the diverse skills and strategies necessary for competent conflict management.
Author: Katalien Bollen
Publisher: Springer
ISBN: 331942842X
Category : Psychology
Languages : en
Pages : 262
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Book Description
This book compares the unique features of workplace mediation to other contexts of mediation, as well as the specific competences each situation requires of the mediator. It covers many important issues related to workplace mediation and discusses interventions by managers, such as conflict coaching and informal mediation. It proposes a new model to assess the effectiveness of mediation, and discusses the impact of legal systems, HRM policies, as well as power structures, and cultural differences. The book takes into account perspectives from multiple disciplines, such as management, business, psychology, law and sociology. It also discusses mediation aspects from a variety of cultural and regional contexts. The book advances knowledge about the application, process and effects of workplace mediation and includes practical tips for scholars, practitioners, mediators and managers to enhance their mediation practice or to foster constructive conflict management in organizations.
Author: Christopher P. Neck
Publisher: SAGE Publications, Incorporated
ISBN: 1544351224
Category : Business & Economics
Languages : en
Pages : 529
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Book Description
Management, Third Edition introduces students to the planning, organizing, leading, and controlling functions of management with an emphasis on how managers can cultivate an entrepreneurial mindset. The text includes 34 cases profiling a wide range of companies including Lululemon, Nintendo, Netflix, Trader Joe’s, and the NBA. Authors Christopher P. Neck, Jeffrey D. Houghton, and Emma L. Murray use a variety of examples, applications, and insights from real-world managers to help students develop the knowledge, mindset, and skills they need to succeed in today’s fast-paced, dynamic workplace. This title is accompanied by a complete teaching and learning package.
Author: Adam Jabłoński
Publisher: MDPI
ISBN: 3039212338
Category : Business & Economics
Languages : en
Pages : 396
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Book Description
element of relationships between entities, but, above all, it positively influences the building of an organization's intellectual capital. This capital can be defined in different ways, but its definition always references elements that determine the potential of sustainable organizations, often in human, social, relational, organizational, and innovation dimensions. Trust is increasingly becoming the key determinant of this capital (Kożuch, Lenart-Gansiniec, 2017). Trust also has a number of different definitions. However, the basis of many of these definitions is the building of relationships focused on developing some kind of individual or inter-organizational link. Organizational trust is a complicated concept, and it is the basis of all organized activities performed by people in the organization, largely because trust is needed to develop relationships with integrity and commitment. Thus, it is interesting to study the relationship between trust and the building of the intellectual capital of sustainable organizations. Indeed, intellectual capital plays a special role here. It is a guide and a platform for achieving not only a competitive advantage for the sustainable organization, but also a source of value creation in the short and long term. Thus, this strategic hybrid, composed of a business model, strategy, and business processes, is favorable to the development of intellectual capital (Jabłoński 2017). Trust is an element that ties this capital to relationships in business. Moreover, it has an integrated character (R.C. Mayer, J. H. Davis, F. D. Schoorman 1995). Assuming that, nowadays, the network paradigm is becoming increasingly important, it is worth asking how the mechanism of building trust-based intellectual capital in a sustainable organization functions as its key asset in the network environment.
Author: Karen E. Mishra
Publisher: Taylor & Francis
ISBN: 1000647986
Category : Psychology
Languages : en
Pages : 184
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Book Description
Intentional Leadership: Becoming a Trustworthy Leader clearly explains the ways leaders can build trust in three stages of their career: as an individual contributor, as a team member, and as a leader of an organization. Through profiling a trustworthy leader, Bob Lintz, and his career at General Motors, this text illustrates how leaders can be intentional in leading themselves, their teams, and their organizations by building the ROCC of Trust (be reliable, open and honest, competent, and compassionate). The authors also feature other authentic leaders to demonstrate how to build trust along your leadership journey. Some noteworthy differences from this book’s first edition include: Revised from the first edition with more than 80% new material to help leaders at all ages and all stages build trust and move from an individual contributor to an organizational leader Each chapter is structured around the career of Bob Lintz, who successfully turned around a failing GM plant in the suburb of Cleveland. He now serves The Cleveland Clinic's Board of Trustees where he is applying the lessons learned from this turnaround Each chapter also contains the experience and wisdom of other trustworthy leaders from a variety of backgrounds, ethnicities, and economic sectors: this will inspire other leaders to build trust intentionally and authentically An accessible and informative tone, with a focus on research and anecdotes, to create a cohesive guidebook for leaders Intentional Leadership is suitable for new as well as experienced leaders who want to learn more about how to build trust with employees and other stakeholders, and who want to be intentional in the way they lead others.
Author: El-Amin, Abeni
Publisher: IGI Global
ISBN: 1668446014
Category : Education
Languages : en
Pages : 323
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Book Description
Educational leaders must institutionalize, implement, execute, and review initiatives to ensure graduate programs exceed performance metrics of educator quality, educational services, activities, technology, continuous improvement, and intentional education practice. Likewise, leaders must recognize that stakeholder engagement is invaluable to alleviate challenges in developing, assessing, and improving graduate program performance. Elevating Intentional Education Practice in Graduate Programs analyzes how higher education leaders implement performance improvements for graduate education and provides an interdisciplinary perspective of how issues and challenges concerning graduate program performance effectiveness impact stakeholders. Covering key topics such as online education, student learning, organizational development, and authentic leadership, this reference work is ideal for researchers, scholars, academicians, practitioners, educators, and students.
