An Analysis on Determinant Factors Which Influence the Ebanking Services Adoption PDF Download
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Author: Rajanibala Shah
Publisher:
ISBN:
Category :
Languages : en
Pages : 16
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Book Description
Rationale: The development of Information Technology is turn out to be a vital issue to the prospect development of financial services industry particularly the banking industry. Consumers are attracted to these technologies because of increasing ease of use, convenience, and in some instances savings of cost. The banking service providers here are in fierce competition to grow & maintain their competitive advantage. To achieve this they are constantly focus on the development of new strategies and adoption of new technologies to differentiate it from other banks. So the aim of research is to find out the acceptance of internet banking amongst Indian Customers.Purpose: The numbers of Internet users have increased dramatically, but most of them are hesitant to provide sensitive personal information to websites because they do not trust ecommerce security. Therefore, customer adaptability is of utmost importance for successfully providing E-Banking services. So the study indicates the factors which are important while adopting E-Banking.Design/Methodology/Approach: The data is collected through self administered questionnaire. The sample size for the study was 160 respondents. Analysis has been done by using Chi-Square test, ANOVA followed by Multivariate technique like Factor Analysis.Findings: The factors for adopting E-banking services are Perceived Usefulness, Compatibility, Trust, Security, Privacy and Accuracy. Perceived ease of use is not that much important for them. And customer's adoptability is dependent upon the Age, Qualification and Occupation etc.Research Limitations/Implications: A key limitation of the study is sampling frame & Size. Based on literature review only few factors are considered, so study can be replicated with other factors.
Author: Rajanibala Shah
Publisher:
ISBN:
Category :
Languages : en
Pages : 16
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Book Description
Rationale: The development of Information Technology is turn out to be a vital issue to the prospect development of financial services industry particularly the banking industry. Consumers are attracted to these technologies because of increasing ease of use, convenience, and in some instances savings of cost. The banking service providers here are in fierce competition to grow & maintain their competitive advantage. To achieve this they are constantly focus on the development of new strategies and adoption of new technologies to differentiate it from other banks. So the aim of research is to find out the acceptance of internet banking amongst Indian Customers.Purpose: The numbers of Internet users have increased dramatically, but most of them are hesitant to provide sensitive personal information to websites because they do not trust ecommerce security. Therefore, customer adaptability is of utmost importance for successfully providing E-Banking services. So the study indicates the factors which are important while adopting E-Banking.Design/Methodology/Approach: The data is collected through self administered questionnaire. The sample size for the study was 160 respondents. Analysis has been done by using Chi-Square test, ANOVA followed by Multivariate technique like Factor Analysis.Findings: The factors for adopting E-banking services are Perceived Usefulness, Compatibility, Trust, Security, Privacy and Accuracy. Perceived ease of use is not that much important for them. And customer's adoptability is dependent upon the Age, Qualification and Occupation etc.Research Limitations/Implications: A key limitation of the study is sampling frame & Size. Based on literature review only few factors are considered, so study can be replicated with other factors.
Author: IEEE Staff
Publisher:
ISBN: 9781665429665
Category :
Languages : en
Pages :
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Book Description
ICOTEN 2021 is a forum for the presentation of technological advances and research results in several fields of technology and engineering It will include several sub conferences on Intelligent Computing and Informatics, Electrical and Electronic Engineering, Bioscience and Biomedical Engineering, Environmental Engineering, Applied Sciences, and Management and Education Technology The conference will bring together leading researchers, engineers and scientists in the domain of interest from around the world
Author: Rita Ambarwati
Publisher: Penerbit Pustaka Rumah C1nta
ISBN: 6239327220
Category : Business & Economics
Languages : en
Pages :
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Book Description
Author: Anurag Pahuja
Publisher:
ISBN:
Category :
Languages : en
Pages : 8
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Book Description
In the changing economic scenario and in the face of severe competition, banks are fast assuming the role of financial supermarkets. It has been necessitated by the growing need for one-stop outlets, offering diverse financial products and services to the customers. These changes around the world are dedicated to technology, which is considered as the key driver for the changes and provides a huge support and tremendous impetus to the speed and efficiency needed to deliver variety of customer services. The study revealed that the current usage and growth rates in the use of E-banking services also confirm the huge potential of digital technologies for the banking sector. The present study is an attempt to investigate empirically various factors affecting the adoption of E-banking services. The factor analytic methodology has been used to analyze the benefits of E-banking for based on responses received from the customers who use E-Banking Services. The default solution resulted in extraction of nine factors.
Author: Braja Podder
Publisher: LAP Lambert Academic Publishing
ISBN: 9783838373508
Category : Internet banking
Languages : en
Pages : 204
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Book Description
Although the offering of financial products and services over the Internet by banks and financial institutions continues to spread, reports on Internet banking show that the adoption and usage of such services by consumers are low. Further, relatively little empirical research has been carried out to examine factors influencing users' adoption or use of Internet banking services, particularly in New Zealand. Hence, there is a need to identify relevant factors that influence New Zealand's bank customers' intentions to use Internet banking. This research used two commonly applied and empirically supported models of information technology adoption to achieve this objective. In this study, Davis's (1989) technology acceptance model (TAM) is extended by two external variables, namely risk and self-efficacy. The second model used is a reduced version of Moore and Benbasat's (1991) perceived characteristics of innovation (PCI) model, without the image and voluntariness constructs. A questionnaire was used to conducting a postal survey of 1000 individuals in Auckland, New Zealand. Out of 163 responses received 157(15.7%) were usable and with this data both research models were tested.
Author: Ricardo Martinez Cañas
Publisher: Frontiers Media SA
ISBN: 288971067X
Category : Science
Languages : en
Pages : 157
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Author: Beyan Kedir
Publisher: GRIN Verlag
ISBN: 3346385760
Category : Business & Economics
Languages : en
Pages : 82
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Book Description
Master's Thesis from the year 2020 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, , language: English, abstract: The main objective of this study is to identify the major factors influencing the adoption of Interest free banking products and services among customers in Bale Robe town. The research employs decomposed theory of planned behavior to investigate the influence of customer’s behavior towards adoption of interest-free banking product and services by using customers attitude attribute social influence and perceived behavioral control. Both qualitative and quantitative research approach were applied in the study. The target populations were 13050 customers of four banks in Robe town and the total sample size were 388. A purposive sampling technique was applied. Primary and secondary data were used with five point liker scales to collect data from respondents. Both descriptive and inferential statistics analysis were employed to analyze the data. Interest free banking is inseparable of Islamic economics which aimed at realization of a greater justice in human endeavor, which is achievable only with participation of all human institution inclusive of financial system. On the principle that prohibits interest and other unethical and non shariah compliant activities, Islamic banking set to achieve this gigantic objective. In addition, it strive on increasing all Halal aspect of business through provision of products and services base on shariah principle with implementation of legitimate profit and loss sharing, paying Zakah, prohibition of interest, monopoly and other forms of unethical trade and transaction such as dealing with pork, alcohol and gambling. Hence, Islamic banking method of financing and or products structure is based on the tract to redress the inherent injustice tied with interest based dealing.
Author: Dr. Lakshman K.
Publisher: Exceller Books
ISBN:
Category : Business & Economics
Languages : en
Pages : 120
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Book Description
Senior Citizens' Perceptions On E-Banking Services presents the evolution of banking, the influence of information and communication technologies on banking and its products, and the quintessential role played by computer science in fulfilling banks' marketing objective of servicing senior customers at a lower cost, reaping more profits. It also highlights the use of advanced statistics and computer science to measure, mitigate and manage various risks associated with banks' business with its customers and other banks. In addition, the book reveals the growing influence of customer relationship management and data mining in tackling various marketing-related problems and fraud detection problems in the banking industry. Over recent years there has been a lack of a comprehensive and accessible textbook that deals with the broad spectrum of banking issues. This book will be insightful for students, academicians, and banking professionals.
Author: Katri Kerem
Publisher: PRAXIS
ISBN:
Category :
Languages : en
Pages : 29
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Book Description
Author: Tishta Bachoo
Publisher: GRIN Verlag
ISBN: 3668488282
Category : Business & Economics
Languages : en
Pages : 110
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Book Description
Master's Thesis from the year 2015 in the subject Business economics - Banking, Stock Exchanges, Insurance, Accounting, grade: Distinction, , course: Commonwealth Executive Master of Business Administration., language: English, abstract: Data Innovation is gradually changing the banking industry around the world. Digital banking offers banks new opportunities and challenges. This paper gives a comprehension of how demographic characteristics, social components and consumer perception and attitudes towards digital banking influence its adoption. Digital banking has been developed in order to enable consumers to gain a greater share in the banking market. In Mauritius, there is little awareness about the emergence of digital banking despite the fact that this service is presently representing an important share in the banking market. This is because digital banking is a new industry here, and therefore, consumer acceptance and use of digital banking is still limited. To date, very little research has been conducted into factors which influence consumer adoption of digital banking in Mauritius, and so, therefore, there is a need for a study such as this. A research framework in light of the diffusion of innovation theory was utilized to identify elements that would impact the adoption of digital banking. This report has evaluated current literature and conclusions about this innovation banking technology. It has likewise reviewed the elements, including consumer demographic characteristic, consumer perceptions towards digital banking and social impacts that influence consumer adoption of this mode of banking. This study additionally clarifies the strategy utilized as a part of conducting a survey of 25 questions with 185 respondents to acquire primary data for this study. Analysis of these outcomes was made with charts and figures to determine to what extent the factors studied, influence consumer adoption of digital banking. The hypotheses of this research were tested with chi-square tests.
