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Author: Marta Peris-Ortiz
Publisher: Springer
ISBN: 3319064533
Category : Business & Economics
Languages : en
Pages : 197
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Book Description
Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.
Author: Marta Peris-Ortiz
Publisher: Springer
ISBN: 3319064533
Category : Business & Economics
Languages : en
Pages : 197
Get Book Here
Book Description
Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.
Author:
Publisher:
ISBN:
Category : Total quality management
Languages : en
Pages : 8
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Book Description
Author: Dr. Akash Sharma, Ms. Vriti Gamta, Mr.Gaurav Luthra
Publisher: Notion Press
ISBN:
Category : Medical
Languages : en
Pages : 105
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Book Description
"Risk-Based Quality Management in Healthcare Organization: A Guide based on ISO 13485 and EU MDR" is a comprehensive handbook that offers practical guidance for healthcare professionals to excel in risk-based quality management. It explores the regulatory landscape of the healthcare industry, emphasizing ISO 13485 and EU MDR as the foundation. The book provides a step-by-step approach to implementing effective risk assessment and mitigation strategies, ensuring compliance with international standards. It includes best practices to navigate risk management throughout the medical device lifecycle. The guide also addresses integrating risk management into existing quality management systems, conducting audits, and meeting EU MDR requirements. By mastering the principles in this guide, professionals can enhance patient safety, improve product quality, and achieve regulatory compliance. It is a valuable resource for healthcare professionals involved in device design, manufacturing, testing, and regulatory affairs.
Author: G. Ungar
Publisher: Springer Science & Business Media
ISBN: 9400915438
Category : Business & Economics
Languages : en
Pages : 286
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Book Description
In this book award-winning organisations and experts from Europe and USA, including Brian Joiner (Deming medel), Hans Bajoria (ASQC Grant award), Texas Instruments Europe (1995 Quality Award winner) have contributed towards the learning and culture of world class best practice in Total Quality Management. The Proceedings of the Second Quality Conference in Sheffield, Total Quality Management in Action presents real experiences achieved by the leading multinational organisations in their quality journey. With over 40 articles this book will be a real asset to academics, researchers, senior managers, directors and quality practitioners from both public and private sectors.
Author: Jong S. Lim
Publisher: CRC Press
ISBN: 1000449084
Category : Technology & Engineering
Languages : en
Pages : 338
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Book Description
This book introduces fundamental, advanced, and future-oriented scientific quality management methods for the engineering and manufacturing industries. It presents new knowledge and experiences in the manufacturing industry with real world case studies. It introduces Quality 4.0 with Industry 4.0, including quality engineering tools for software quality and offers lean quality management methods for lean manufacturing. It also bridges the gap between quality management and quality engineering, and offers a scientific methodology for problem solving and prevention. The methods, techniques, templates, and processes introduced in this book can be utilized in various areas in industry, from product engineering to manufacturing and shop floor management. This book will be of interest to manufacturing industry leaders and managers, who do not require in-depth engineering knowledge. It will also be helpful to engineers in design and suppliers in management and manufacturing, all who have daily concerns with project and quality management. Students in business and engineering programs may also find this book useful as they prepare for careers in the engineering and manufacturing industries. Presents new knowledge and experiences in the manufacturing industry with real world case studies Introduces quality engineering methods for software development Introduces Quality 4.0 with Industry 4.0 Offers lean quality management methods for lean manufacturing Bridges the gap between quality management methods and quality engineering Provides scientific methodology for product planning, problem solving and prevention management Includes forms, templates, and tools that can be used conveniently in the field
Author:
Publisher: Bookboon
ISBN: 8776818756
Category :
Languages : en
Pages : 192
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Book Description
Author: Vinoth Kumar
Publisher: Lulu.com
ISBN: 1304668711
Category : Education
Languages : en
Pages : 260
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Book Description
The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, Quality assurance and quality improvement. Quality management is focused not only on product/service quality, but also the means to achieve it. Quality management therefore uses quality assurance and control of processes as well as products to achieve more consistent quality.
Author: Howard S. Gitlow
Publisher: Prentice Hall
ISBN: 9780131386037
Category : Business & Economics
Languages : en
Pages : 302
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Book Description
This volume provides an exceptionally straightforward and practical approach to the most commonly-asked questions in relation to quality management: How do we start? How do we do it? The authors provide insight and offer prescriptions for starting and pursuing a quality management effort, using a structured, systematic approach. The book features three in-depth, real-world case studies of various types of quality management in action.
Author: Thomas K. Ross
Publisher: John Wiley & Sons
ISBN: 1118603893
Category : Medical
Languages : en
Pages : 624
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Book Description
In today’s challenging health care environment, health care organizations are faced with improving patient outcomes, redesigning business processes, and executing quality and risk management initiatives. Health Care Quality Management offers an introduction to the field and practice of quality management and reveals the best practices and strategies health care organizations can adopt to improve patient outcomes and program quality. Filled with illustrative case studies that show how business processes can be restructured to achieve improvements in quality, risk reduction, and other key business results and outcomes Clearly demonstrates how to effectively use process analysis tools to identify issues and causes, select corrective actions, and monitor implemented solutions Includes vital information on the use of statistical process control to monitor system performance (variables) and outcomes (attributes) Also contains multiple data sets that can be used to practice the skills and tools discussed and reviews examples of where and how the tools have been applied in health care Provides information on root cause analysis and failure mode effects analysis and offers, as discussion, the clinical tools and applications that are used to improve patient care By emphasizing the tools of statistics and information technology, this book teaches future health care professionals how to identify opportunities for quality improvement and use the tools to make those improvements.
Author: Petter Ogland
Publisher: Lulu.com
ISBN: 1387360027
Category : Business & Economics
Languages : en
Pages : 336
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Book Description
This PhD thesis contributes to the theory of information infrastructures by explaining how to use game theory and genetic algorithms for turning the pseudo-code of the bootstrap algorithm into proper code. The study is the first known study to analyse the bootstrap algorithm from an action research perspective, and it has become an important reference for further research on how to bootstrap information infrastructures.
