Marketing Library and Information Services

Marketing Library and Information Services PDF Author: Dinesh K. Gupta
Publisher: Walter de Gruyter
ISBN: 9783598117534
Category : Business & Economics
Languages : en
Pages : 448

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Book Description
Marketing of library services has now been recognised as an essential agenda item for almost all kinds of libraries all over the world. As the term "marketing" has different meanings for different colleagues, the bundling of dozens of contributions from a truly international group of librarians is presented in this book, provides a broad scala on the topic. Therefore this book offers a useful tool for both working librarians and future librarians to understand vital issues relating to marketing of library and information services at the local, national and international level. The book is divided into six sections: Marketing concept: a changing perspective; Marketing in libraries around the world; Role of library associations; Education, training and research; Excellence in marketing; Databases and other marketing literature.

Marketing Library and Information Services

Marketing Library and Information Services PDF Author: Dinesh K. Gupta
Publisher: Walter de Gruyter
ISBN: 9783598117534
Category : Business & Economics
Languages : en
Pages : 448

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Book Description
Marketing of library services has now been recognised as an essential agenda item for almost all kinds of libraries all over the world. As the term "marketing" has different meanings for different colleagues, the bundling of dozens of contributions from a truly international group of librarians is presented in this book, provides a broad scala on the topic. Therefore this book offers a useful tool for both working librarians and future librarians to understand vital issues relating to marketing of library and information services at the local, national and international level. The book is divided into six sections: Marketing concept: a changing perspective; Marketing in libraries around the world; Role of library associations; Education, training and research; Excellence in marketing; Databases and other marketing literature.

A New Paradigm of Library and Information Services Marketing

A New Paradigm of Library and Information Services Marketing PDF Author: Dinesh Gupta
Publisher: Elsevier
ISBN: 9781780633145
Category : Language Arts & Disciplines
Languages : en
Pages : 0

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Book Description
This book reviews marketing library and information services with a new perspective, and is written against the backdrop of the changing approaches to the marketing of library and information services over the last four decades. It provides LIS managers, teachers and students at all levels with the necessary principles, approaches for understanding customers and their needs, information about the available resources and services and motivational techniques to use these resources and services to satisfy their customers’ needs. The book looks at marketing not from the traditional hard sell approach, but with a soft approach, signifying the potentials of marketing in library and information services. Written by an actively engaged library professional at international level Presents marketing in simplistic ways Includes recent marketing concepts

The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services / O cliente virtual: um novo paradigma para melhorar o relacionamento entre clientes e servicos de informacao e bibliotecas / L' usager virtuel: un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information / El cliente virtual: un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de información y biblioteca

The Virtual Customer: A New Paradigm for Improving Customer Relations in Libraries and Information Services / O cliente virtual: um novo paradigma para melhorar o relacionamento entre clientes e servicos de informacao e bibliotecas / L' usager virtuel: un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information / El cliente virtual: un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de información y biblioteca PDF Author: Sueli Mara Soares Pinto Ferreira
Publisher: Walter de Gruyter
ISBN: 3598440170
Category : Language Arts & Disciplines
Languages : en
Pages : 401

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Book Description
For several years the concept of "virtual client" or "virtual customer" has been part of the world of libraries and information services. This publication contains the proceedings of a satellite meeting on this topic, organized by the Management and Marketing Section of IFLA and held in Sao Paulo, Brazil in August 2004. It contains papers from more general points of views such as the democratization of access to digital information to more specific questions such as virtual libraries and new services, not forgetting user and librarian education, web site design, more specialized information, etc. The readers of these proceedings will find along these pages a very stimulating content which will guide them towards better services for virtual clients. Papers are presented in the original language of their presentation (Portuguese, French, Spanish and English) with summaries in these four languages.

Marketing Library and Information Services II

Marketing Library and Information Services II PDF Author: Dinesh K. Gupta
Publisher: Walter de Gruyter
ISBN: 311028104X
Category : Language Arts & Disciplines
Languages : en
Pages : 423

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Book Description
With contributions from library and information professionals (practitioners, researchers, faculty members, consultants, and others), Marketing Library and Information Services: A Global Outlook highlights a variety of exemplary LIS marketing practices and efforts from around the globe. The following broad topics are explored: changing marketing concepts; marketing library and information services in different countries; marketing library and information services in different kind of libraries; web-based LIS marketing, etc.

Library Management for the Digital Age

Library Management for the Digital Age PDF Author: Julie Todaro
Publisher: Rowman & Littlefield
ISBN: 1442230169
Category : Language Arts & Disciplines
Languages : en
Pages : 387

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Book Description
This revolutionary introduction to library management is the first conceived in and written for a digital age. Julie Todaro, one of America’s leading management experts, posits a new paradigm for planning, administering, and assessing library services. She explains each facet of administering both “old” (physical) and “new” (virtual) libraries. Library Management for the Digital Age covers hierarchies, policies, communication, working relationships, facilities, human resources, settings, customer services, budgeting, emergency management, appendixes including model positions descriptions, interview questions, evaluation forms, and other necessary management tools. Each chapter concludes with an illustration of the old-to-new paradigm shift in that particular aspect of management as well as concise case studies that illustrate the real-world nature of the shift and discussion questions to facilitate active learning. A platinum-quality editorial board comprised of both LIS faculty and expert library managers has reviewed this book in order to ensure authority.

Financial and Cost Management for Libraries and Information Services

Financial and Cost Management for Libraries and Information Services PDF Author: Stephen A. Roberts
Publisher: Walter de Gruyter
ISBN: 3110963175
Category : Language Arts & Disciplines
Languages : en
Pages : 432

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Book Description


Research Anthology on Collaboration, Digital Services, and Resource Management for the Sustainability of Libraries

Research Anthology on Collaboration, Digital Services, and Resource Management for the Sustainability of Libraries PDF Author: Management Association, Information Resources
Publisher: IGI Global
ISBN: 1799881059
Category : Language Arts & Disciplines
Languages : en
Pages : 1096

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Book Description
Faced with increased budget cuts, libraries must continue to advance their services through new technologies and practices in order to keep pace with the rapid changes society is currently facing. The once traditional in-person services offered can no longer be the only option, and to keep themselves afloat, libraries must offer more in terms of digital services. The convenience of offering mobile and digital services brings a new wave of accessibility to libraries and a new question on just how much libraries will need to change to meet the newfound needs of its patrons. Beyond offering these digital services, libraries are incorporating other types of technology in multifaceted ways such as utilizing artificial intelligence practices, social media, and big data management. Moreover, libraries are increasingly looking for ways to partner and collaborate with the community, faculty, students, and other libraries in order to keep abreast of the best practices and needs of their users. The Research Anthology on Collaboration, Digital Services, and Resource Management for the Sustainability of Libraries explores emerging strategies and technologies that are redefining the role of the library within communities and academia. This reference book covers extensive ground on all the ways libraries have shifted to manage their resources, digitalize their services, and market themselves within the new technological revolution. These continued shifts for libraries come with benefits, challenges, and future projections that are critical for discussion as libraries continue to strive to remain updated and relevant in times of change. This book is ideal for librarians, archivists, collection managers, IT specialists, electronic resource librarians, practitioners, stakeholders, researchers, academicians, and students who are interested in the current state of libraries and how they are transforming to fit modern needs.

Management, Marketing and Promotion of Library Services Based on Statistics, Analyses and Evaluation

Management, Marketing and Promotion of Library Services Based on Statistics, Analyses and Evaluation PDF Author: Trine Kolderup Flaten
Publisher: Walter de Gruyter
ISBN: 3598440227
Category : Social Science
Languages : en
Pages : 464

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Book Description
Rapid developments in information technology and media have resulted in increasingly diverse strategies for information retrieval by readers and users. The duty to cope with this phenomenon and to master the situation forms one of the biggest challenges facing libraries. In order to strengthen the awareness of the potential of tools for management and strategic planning, a two-day meeting was held under the auspices of IFLA's Management & Marketing Section in Bergen, Norway in August 2005. Managers of different types of libraries, researchers and educators from five continents shared their experiences with research methods, data collection, evaluation, performance measurement, best practice strategies and policies. This book contains their presentations in the form of full length articles.

Marketing and Outreach for the Academic Library

Marketing and Outreach for the Academic Library PDF Author: Bradford Lee Eden
Publisher: Rowman & Littlefield
ISBN: 1442262559
Category : Language Arts & Disciplines
Languages : en
Pages : 165

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Book Description
Volume 7 of the series Creating the 21st-Century Academic Library is focused on new approaches and initiatives in marketing the academic library, as well as the importance of outreach through partnerships and collaborations both internal and external to the library. Implementation of social media strategies, the use of library spaces for collaboration and inspiration, planning events and extravaganzas in the library, librarians as event coordinators and user-centered programming, the delivery of library services through digital engagement, using Instagram to create a library character for the YouTube generation, using workshops to promote digital library services, an examination of the new librarianship paradigm, the process of marketing and constructing a digital collection based on U.S. Highway 89 and the Intermountain West, and how librarians at Loyola University New Orleans have embedded their expertise and practice into their university culture, are the primary topics in this book.

Marketing Concepts for Libraries and Information Services

Marketing Concepts for Libraries and Information Services PDF Author: Eileen Elliott De Sáez
Publisher:
ISBN:
Category : Language Arts & Disciplines
Languages : en
Pages : 246

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Book Description
The most successful organizations in a fast-changing world are those that are genuinely market oriented. If librarians and information professionals are to ensure the survival and prosperity of their services, then marketing is a tool they must master and market research is an essential element of their work.