Author: David Turner
Publisher: McGraw-Hill Companies
ISBN: 9780079130495
Category : Business & Economics
Languages : en
Pages : 257
Book Description
An array of effective exercises, in an easy-to-use format, to help trainers help managers. This resource offers 60 very commom, often provacative, role play scenarios, plus practical suggestions on how role playing can add a valuable experiential learning component to management or supervisory training. Too many trainers have neglected to use role plays because of participant performance anxiety about role playing. These simple scenarios with complete participant briefing sheets make role playing easy for both the facilitator and hard-to-win-over managers.
60 Role Plays for Management and Supervisory Training
Author: David Turner
Publisher: McGraw-Hill Companies
ISBN: 9780079130495
Category : Business & Economics
Languages : en
Pages : 257
Book Description
An array of effective exercises, in an easy-to-use format, to help trainers help managers. This resource offers 60 very commom, often provacative, role play scenarios, plus practical suggestions on how role playing can add a valuable experiential learning component to management or supervisory training. Too many trainers have neglected to use role plays because of participant performance anxiety about role playing. These simple scenarios with complete participant briefing sheets make role playing easy for both the facilitator and hard-to-win-over managers.
Publisher: McGraw-Hill Companies
ISBN: 9780079130495
Category : Business & Economics
Languages : en
Pages : 257
Book Description
An array of effective exercises, in an easy-to-use format, to help trainers help managers. This resource offers 60 very commom, often provacative, role play scenarios, plus practical suggestions on how role playing can add a valuable experiential learning component to management or supervisory training. Too many trainers have neglected to use role plays because of participant performance anxiety about role playing. These simple scenarios with complete participant briefing sheets make role playing easy for both the facilitator and hard-to-win-over managers.
Role-Playing for Supervisors
Author: J. Maxwell Towers
Publisher: Elsevier
ISBN: 1483159701
Category : Business & Economics
Languages : en
Pages : 308
Book Description
Role-Playing for Supervisors explores how role-playing can help potential supervisors and supervisors already in post to get the feel of applying the principles of supervision in practice. Exercises designed to develop objective attitudes and reactions to a range of industrial problems and to grapple with these problems by assuming the roles of the real-life participants are included. This book is comprised of 11 chapters and begins by explaining the rationale for role-playing. The next chapter is an exercise that reflects the problems faced by a supervisor of a crane manufacturing company. The following chapters present exercises that deal with industrial misconduct, a lightning strike, productivity bargaining, and restrictive practices and how to remove them. Another exercise focuses on the growth and decay of a small shipyard and the management's attempts to achieve recovery through diversification. The remaining exercises address the subject of anti-management activity; whether an apprentice who participated in a sit-down demonstration outside the factory is a revolutionary, and how to deal with him accordingly; and racialism in industry. This monograph will be a valuable resource for supervisors and managers, employees, and company training officers.
Publisher: Elsevier
ISBN: 1483159701
Category : Business & Economics
Languages : en
Pages : 308
Book Description
Role-Playing for Supervisors explores how role-playing can help potential supervisors and supervisors already in post to get the feel of applying the principles of supervision in practice. Exercises designed to develop objective attitudes and reactions to a range of industrial problems and to grapple with these problems by assuming the roles of the real-life participants are included. This book is comprised of 11 chapters and begins by explaining the rationale for role-playing. The next chapter is an exercise that reflects the problems faced by a supervisor of a crane manufacturing company. The following chapters present exercises that deal with industrial misconduct, a lightning strike, productivity bargaining, and restrictive practices and how to remove them. Another exercise focuses on the growth and decay of a small shipyard and the management's attempts to achieve recovery through diversification. The remaining exercises address the subject of anti-management activity; whether an apprentice who participated in a sit-down demonstration outside the factory is a revolutionary, and how to deal with him accordingly; and racialism in industry. This monograph will be a valuable resource for supervisors and managers, employees, and company training officers.
Human Resource Development
Author: Juani Swart
Publisher: Routledge
ISBN: 1136397302
Category : Business & Economics
Languages : en
Pages : 401
Book Description
Each chapter in Human Resource Development provides the reader with commentary, activities and review sections in an integrated approach. The action-oriented approach is vital for practicing managers but increasingly for postgraduate and final year undergraduates who have work experience. It is this aspect of the book that fills a gap that currently exists in the market. This text reflects organizational realities and balances and integrates the coverage of individuals, teams and organizational learning.The book is written in a straightforward manner and explains concepts and key issues in a lucid style. The activities are focused and are better suited to encouraging readers to learn.
Publisher: Routledge
ISBN: 1136397302
Category : Business & Economics
Languages : en
Pages : 401
Book Description
Each chapter in Human Resource Development provides the reader with commentary, activities and review sections in an integrated approach. The action-oriented approach is vital for practicing managers but increasingly for postgraduate and final year undergraduates who have work experience. It is this aspect of the book that fills a gap that currently exists in the market. This text reflects organizational realities and balances and integrates the coverage of individuals, teams and organizational learning.The book is written in a straightforward manner and explains concepts and key issues in a lucid style. The activities are focused and are better suited to encouraging readers to learn.
Power at Play
Author: Niels Åkerstrøm Andersen
Publisher: Springer
ISBN: 0230239293
Category : Business & Economics
Languages : en
Pages : 189
Book Description
More and more adults participate as employees in games at work and in public and voluntary organizations. Power at play covers the intricate linkages between pedagogy, play and power. It shows how power today suspends itself through play and analyzes organized play as a symptom of more radical changes of the exercise of power in work and society.
Publisher: Springer
ISBN: 0230239293
Category : Business & Economics
Languages : en
Pages : 189
Book Description
More and more adults participate as employees in games at work and in public and voluntary organizations. Power at play covers the intricate linkages between pedagogy, play and power. It shows how power today suspends itself through play and analyzes organized play as a symptom of more radical changes of the exercise of power in work and society.
Leadership and Management Education and Training
Author:
Publisher:
ISBN:
Category : Leadership
Languages : en
Pages : 576
Book Description
Publisher:
ISBN:
Category : Leadership
Languages : en
Pages : 576
Book Description
The Winning Trainer
Author: Julius E. Eitington
Publisher: Routledge
ISBN: 1136355650
Category : Business & Economics
Languages : en
Pages : 754
Book Description
This book has more ideas on how to add involvement in learning than any one trainer could ever use. Your students and workshop participants will increase their understanding and retention when you design training activities using 'The Winning Trainer'. This updated and expanded edition is richer than ever before. It provides: * more than 100 ready-made handouts, learning instruments, and worksheets... all you do is photocopy * numerous examples, model dialogues, and sample answers * hundreds of exercises, games, puzzles, role plays, icebreakers, and other group-in-action techniques * samples of each technique and ways to effectively use them * advice on subjects such as unwilling participants, use of the outdoors, breaks, program endings, and storytelling Significant new additions to the book include materials on the following topics: * new, easier to accomplish approaches to evaluation - ROE (Return on Expectations) and Customer Satisfaction as a business indicator * a methodology to secure group feedback at the end of the program, concerning the trainer/facilitator's role and participation in the course * an instrument for the early screening of likely obstacles when transferring training * added techniques to ensure that training transfers to the job * a demonstration of how to conduct a quick assessment of needs when under pressure to do so * keys to successful training in other cultures * several new instruments including how to assess one's prowess as a facilitator, how to assess trust in a team, and how to measure one's CQ (creativity quotient) Two new chapters have been added to treat new material on intelligence and learning, principles of adult learning and distance learning. In addition, numerous new group-in-action techniques and conceptual materials have been added to the existing chapters. This is the one-stop source book every trainer needs.
Publisher: Routledge
ISBN: 1136355650
Category : Business & Economics
Languages : en
Pages : 754
Book Description
This book has more ideas on how to add involvement in learning than any one trainer could ever use. Your students and workshop participants will increase their understanding and retention when you design training activities using 'The Winning Trainer'. This updated and expanded edition is richer than ever before. It provides: * more than 100 ready-made handouts, learning instruments, and worksheets... all you do is photocopy * numerous examples, model dialogues, and sample answers * hundreds of exercises, games, puzzles, role plays, icebreakers, and other group-in-action techniques * samples of each technique and ways to effectively use them * advice on subjects such as unwilling participants, use of the outdoors, breaks, program endings, and storytelling Significant new additions to the book include materials on the following topics: * new, easier to accomplish approaches to evaluation - ROE (Return on Expectations) and Customer Satisfaction as a business indicator * a methodology to secure group feedback at the end of the program, concerning the trainer/facilitator's role and participation in the course * an instrument for the early screening of likely obstacles when transferring training * added techniques to ensure that training transfers to the job * a demonstration of how to conduct a quick assessment of needs when under pressure to do so * keys to successful training in other cultures * several new instruments including how to assess one's prowess as a facilitator, how to assess trust in a team, and how to measure one's CQ (creativity quotient) Two new chapters have been added to treat new material on intelligence and learning, principles of adult learning and distance learning. In addition, numerous new group-in-action techniques and conceptual materials have been added to the existing chapters. This is the one-stop source book every trainer needs.
Professional Development and Supervision of School Psychologists
Author: Virginia Smith Harvey
Publisher: Corwin Press
ISBN: 145229481X
Category : Education
Languages : en
Pages : 545
Book Description
"A highly significant contribution on best practices in the supervision of school psychologists. Essential reading for school psychologists who are new to the role of supervisor and an important source of guidance for experienced supervisors." —Susan Jacob, Professor of School Psychology Central Michigan University "The most comprehensive look at issues facing supervisors of school psychologists today, and a tremendous asset in bringing the field to the next level of competency." —Sharon Gorenstein, School Psychologist Baltimore City Public School System, MD Acquire the values, attitudes, and skills to effectively supervise school psychologists! Skilled and well-trained school psychologists are critical to students′ well-being and academic success. This second and substantially revised edition of Effective Supervision in School Psychology comprehensively addresses the administrative and clinical supervision skills necessary for school psychologists to thrive and offers guidelines for fostering the growth of both new and seasoned professionals. The authors discuss school psychologists′ expanding roles in offering prevention and intervention services, using evidence-based practices, and demonstrating measurable outcomes to help schools meet legal mandates for accountability. This new edition also has an increased focus on system-based delivery, multicultural issues, and clinical supervision. Chapters provide school psychologists, staff developers, and school and district administrators with: Multiple vignettes illustrating the principles presented Tools for assessing supervisor effectiveness, including ready-to-use questionnaires and evaluation forms Methods for evaluating professional growth Sample supervisory dilemmas and reflection questions for individual or group study Effective supervision facilitates the essential ongoing professional development—and enhanced competency—of school psychologists. Based on the most current research, this practical guide helps school leaders meet the needs of new and veteran school psychologists through effective mentoring, clinical supervision, and administrative support.
Publisher: Corwin Press
ISBN: 145229481X
Category : Education
Languages : en
Pages : 545
Book Description
"A highly significant contribution on best practices in the supervision of school psychologists. Essential reading for school psychologists who are new to the role of supervisor and an important source of guidance for experienced supervisors." —Susan Jacob, Professor of School Psychology Central Michigan University "The most comprehensive look at issues facing supervisors of school psychologists today, and a tremendous asset in bringing the field to the next level of competency." —Sharon Gorenstein, School Psychologist Baltimore City Public School System, MD Acquire the values, attitudes, and skills to effectively supervise school psychologists! Skilled and well-trained school psychologists are critical to students′ well-being and academic success. This second and substantially revised edition of Effective Supervision in School Psychology comprehensively addresses the administrative and clinical supervision skills necessary for school psychologists to thrive and offers guidelines for fostering the growth of both new and seasoned professionals. The authors discuss school psychologists′ expanding roles in offering prevention and intervention services, using evidence-based practices, and demonstrating measurable outcomes to help schools meet legal mandates for accountability. This new edition also has an increased focus on system-based delivery, multicultural issues, and clinical supervision. Chapters provide school psychologists, staff developers, and school and district administrators with: Multiple vignettes illustrating the principles presented Tools for assessing supervisor effectiveness, including ready-to-use questionnaires and evaluation forms Methods for evaluating professional growth Sample supervisory dilemmas and reflection questions for individual or group study Effective supervision facilitates the essential ongoing professional development—and enhanced competency—of school psychologists. Based on the most current research, this practical guide helps school leaders meet the needs of new and veteran school psychologists through effective mentoring, clinical supervision, and administrative support.
Group Behavior and Personal Reaction Patterns
Author: Cornelis Sanders
Publisher:
ISBN:
Category : International relations
Languages : en
Pages : 98
Book Description
Publisher:
ISBN:
Category : International relations
Languages : en
Pages : 98
Book Description
Sales Management
Author: Thomas N. Ingram
Publisher: Routledge
ISBN: 1000651940
Category : Business & Economics
Languages : en
Pages : 575
Book Description
This tenth edition of Sales Management continues the tradition of blending the most recent sales management research with the real-life "best practices" of leading sales organizations. The authors teach sales management courses, and interact with sales managers and sales management professors on a regular basis. Their text focuses on the importance of employing different sales strategies for different customer groups, as well as integrating corporate, business, marketing, and sales strategies. Sales Management includes coverage of the current trends and issues in sales management, along with numerous real-world examples from the contemporary business world that are used throughout the text to illuminate chapter discussions. Key changes in this edition include: Updates in each chapter to reflect the latest sales management research, and leading sales management trends and practices; Revised end-of-chapter cases; Revised ethical dilemma boxes; All new chapter opening vignettes about well-known companies that illustrate key topics from that chapter; and New or updated comments from sales managers in "Sales Management in the 21st Century" boxes. An online instructor's manual with test questions and PowerPoints is available to adopters.
Publisher: Routledge
ISBN: 1000651940
Category : Business & Economics
Languages : en
Pages : 575
Book Description
This tenth edition of Sales Management continues the tradition of blending the most recent sales management research with the real-life "best practices" of leading sales organizations. The authors teach sales management courses, and interact with sales managers and sales management professors on a regular basis. Their text focuses on the importance of employing different sales strategies for different customer groups, as well as integrating corporate, business, marketing, and sales strategies. Sales Management includes coverage of the current trends and issues in sales management, along with numerous real-world examples from the contemporary business world that are used throughout the text to illuminate chapter discussions. Key changes in this edition include: Updates in each chapter to reflect the latest sales management research, and leading sales management trends and practices; Revised end-of-chapter cases; Revised ethical dilemma boxes; All new chapter opening vignettes about well-known companies that illustrate key topics from that chapter; and New or updated comments from sales managers in "Sales Management in the 21st Century" boxes. An online instructor's manual with test questions and PowerPoints is available to adopters.
Hospitality Employee Management and Supervision
Author: Kerry L. Sommerville
Publisher: John Wiley & Sons
ISBN: 0471745227
Category : Business & Economics
Languages : en
Pages : 370
Book Description
HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions
Publisher: John Wiley & Sons
ISBN: 0471745227
Category : Business & Economics
Languages : en
Pages : 370
Book Description
HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions