4 + 1: Embedding a Culture of Continuous Improvement in Financial Services

4 + 1: Embedding a Culture of Continuous Improvement in Financial Services PDF Author: Morgan L. Jones
Publisher: Bookpod
ISBN: 9780987347756
Category : Business & Economics
Languages : en
Pages : 186

Get Book Here

Book Description
In the 1st edition of this book, the authors shared their extensive industry experience to explain 5 simple habits that support embedding a Culture of Continuous Improvement. This updated 2nd edition, with more than 60 additional pages, expands on the learning and shares how to progress the development of the habits through 3 levels of maturity.

4 + 1: Embedding a Culture of Continuous Improvement in Financial Services

4 + 1: Embedding a Culture of Continuous Improvement in Financial Services PDF Author: Morgan L. Jones
Publisher: Bookpod
ISBN: 9780987347756
Category : Business & Economics
Languages : en
Pages : 186

Get Book Here

Book Description
In the 1st edition of this book, the authors shared their extensive industry experience to explain 5 simple habits that support embedding a Culture of Continuous Improvement. This updated 2nd edition, with more than 60 additional pages, expands on the learning and shares how to progress the development of the habits through 3 levels of maturity.

4 ] 1

4 ] 1 PDF Author: Dr Morgan L Jones
Publisher:
ISBN: 9780987347718
Category :
Languages : en
Pages :

Get Book Here

Book Description
The authors combine their seventy years of collective experience in Lean and business improvement to present 5 basic habits to the reader that are easy to learn yet take years to master. A culture of continuous improvement in your organisation will start to develop almost as soon as the habits are applied and continue to mature as they are mastered. Case studies in two of the world's leading banking organisations demonstrate how the culture of continuous improvement has been applied in real-world situations. The authors also discuss the underlying neuroscience explaining why these habits actually work. This book is essential reading for leaders and business improvement professionals alike. About the Authors: Morgan started off as a naval officer specialising in engineering, then undertook a master's degree in Lean. He has deployed Lean Six Sigma in seven different organisations, training over 1000 black belts, 5000 green belts and coaching the delivery of over $1bn in savings and over 23 international awards. He works in many industry sectors including automotive, marine, heavy engineering, government, logistics and financial services. He has a PhD in competitive advantage and technology diffusion and is a certified executive coach and published author. Chris Butterworth has had many years' experience of operating at senior management positions in several multinational organisations such as JCB, Jaguar and Corus and has been a partner with S.A. Partners for over sixteen years. Chris coaches executive teams and transfers knowledge across all levels of an organisation and has spoken at many international conferences. He is a certified Shingo Institute facilitator, a Shingo examiner and winner of Best New Speaker of the Year Award for TEC- The Executive Connection. After serving ten years as an F/A-18 fighter pilot in the US Marines, Brenton Harder moved to London as Head of Quality and IT with General Electric Information Services. Several years later, he moved to New York with HSBC as Senior VP for Global Transaction Banking before moving to Boston and Bangalore, India with Fidelity Investments as Head of Service Integration. Zurich was next for four years as Head of Operational Excellence with Credit Suisse, followed by another four years in Sydney leading the Business Productivity Group for the Commonwealth Bank of Australia. Brent is back in the USA now as Head of Business Process Improvement with the Bank of New York Mellon. He is a Certified Master Black Belt from GE, and holds a MBA, and a MSc in Technology Management.

Why Bother?

Why Bother? PDF Author: Chris Butterworth
Publisher: CRC Press
ISBN: 1000454525
Category : Business & Economics
Languages : en
Pages : 239

Get Book Here

Book Description
This book focusses on the importance of creating an internal assessment program to periodically assess the maturity of the organizations transformation journey. It discusses the best approach to designing and implementing an assessment program by answering key questions posed when people resist. The book begins with selecting the positioning of the program not as an audit but as an opportunity to review strengths and opportunities, through to selecting senior leader support to design of the program and developing the assessors. More than 10 case studies are documented to show how organizations have approached their assessment programs, lessons learned, and successes and challenges faced. The book leads the reader through the process of selling the concept and importance of transformation and Lean assessments to embed the desired behaviors within workplace culture. With many case studies, the reader is guided to design their own programs and develop their own assessors. This increases the probability of sustainability of the transformation program by focusing on and maturing the behaviors the transformation programs are trying to drive. For example, one of the most well-known assessments is the Shingo prize -- This book explains the thinking behind the Shingo model and shares examples of assessments that support it. Other examples of assessments are covered, such as process maturity, quality and business assessments.

Why Care?

Why Care? PDF Author: Chris Warner
Publisher: CRC Press
ISBN: 1040023940
Category : Business & Economics
Languages : en
Pages : 252

Get Book Here

Book Description
We live in an ever-changing world in which organizations find it increasingly difficult to stay ahead of the changes needed to be successful without thriving people. The authors believe that when people are valued and respected it improves their overall mental well-being and workplace experience, which in turn, makes them more motivated to help meet the purpose and objectives of the organization and adapt to external drivers. This book explores how mental well-being and a culture of continuous improvement are intertwined and mutually reinforcing. The authors contend that to create a sustainable culture of continuous improvement there must be an organization-wide focus on mental well-being at the individual level. A culture of continuous improvement nurtured in the right way, however, will indeed support mental well-being and help create a thriving organization. The key benefit of the book is demonstrating how important mental well-being is for sustainable organizational success. It explores this through many different lenses such as the individual, teams, leaders, and the organization as a whole, and explains the key elements needed for success. Leaders at all levels are able to understand why mental well-being is critical and how to nurture it in the workplace. In addition, the book explains the importance of diversity, equality, inclusion, and belonging, and how this is integral to mental well-being and a thriving organization. This book provides unique insight into how mental well-being and a culture of continuous improvement are intertwined explaining how thriving people and a thriving culture of continuous improvement create a thriving organization.

Transform Behaviors, Transform Results!

Transform Behaviors, Transform Results! PDF Author: Morgan L. Jones
Publisher: CRC Press
ISBN: 1000688178
Category : Business & Economics
Languages : en
Pages : 387

Get Book Here

Book Description
When trying to embed changes or new mindsets and behaviors, organizations tend to focus on following a particular methodology rather than clearly defining the underlying behaviors that will deliver the sustainable behavioral change and align the thought processes that drive the behaviors—whether their intent is to continuously improve safety or overall risk management or achieve a sustainable growth and improvement trajectory. The key role of leadership teams is not to deliver results. It is to inspire and own the organizational culture that delivers the expected results. If culture is owned by HR, it is doomed to be another thing leaders have to do on top of their day job. Business leadership teams must oversee defining and managing organizational culture and have HR coach the capability of leaders to cast the right leadership shadow by role modeling the right behaviors, rewarding the right behaviors in their teams, and providing clarity on expectations around behaviors for all leaders and employees. The most challenging part of any performance-improvement implementation is the identification of key behavioral indicators (KBIs). The purpose of this book is to assist with that challenge and make “behaviors” easier to understand and identify. The book defines and describes the importance of focusing on the behaviors necessary for sustainable change rather than focusing on the tools and methodology behind change management. It discusses multiple lenses of change including Lean, Six Sigma, Agile, Risk, and Customer Experience and also addresses the weaknesses of complying solely with the methodology and tools. It proposes a behavioral framework to suit each particular lens. This book begins with reasons most continuous improvement programs fail to deliver the expected results. More importantly, it discusses embedding the newly described mindsets and capabilities into the business. The book concludes by providing leaders a roadmap and a coaching framework for how to align and embed their new behavioral framework at all levels, starting from the front-line worker up to the CEO. Essentially, this book leads the reader through the process of understanding the concept of defining behaviors and the difference between them and tools/methodology. It introduces KBIs for leaders to define and drive the desired behaviors at all levels. This will increase the probability of sustainability for the improvement initiative by focusing on and maturing the behaviors these initiatives are trying to drive.

The Essence of Excellence

The Essence of Excellence PDF Author: Peter Hines
Publisher:
ISBN: 9781999374808
Category : Continuous improvement process
Languages : en
Pages : 202

Get Book Here

Book Description


4 + 1: Embedding a Culture of Continuous Improvement in Financial Services

4 + 1: Embedding a Culture of Continuous Improvement in Financial Services PDF Author: Morgan L. Jones
Publisher: Bookpod
ISBN: 9780987347756
Category : Business & Economics
Languages : en
Pages : 186

Get Book Here

Book Description
In the 1st edition of this book, the authors shared their extensive industry experience to explain 5 simple habits that support embedding a Culture of Continuous Improvement. This updated 2nd edition, with more than 60 additional pages, expands on the learning and shares how to progress the development of the habits through 3 levels of maturity.

Enterprise Alignment and Results

Enterprise Alignment and Results PDF Author: Chris Butterworth
Publisher: CRC Press
ISBN: 0429520484
Category : Business & Economics
Languages : en
Pages : 185

Get Book Here

Book Description
To succeed, an organization must cultivate management systems that effectively align their work and behaviors with principles and direction. These systems should be simple, comprehensible, actionable, and standardized. Establishing alignment in every value stream of an organization will ultimately create value for their customers and produce the desired results. This alignment stems from an understanding of why an organization exists, where it is going, and how it will get there. Enterprise Alignment and Results guides readers to their goal of enterprise-wide alignment by providing a deeper look at the Shingo Model. This book builds upon the previous books in the Shingo Model Series by continuing to define ideal behaviors and the systems that drive them and increasing understanding of fundamental beliefs and how to use behavioral benchmarks. As readers examine the principles of "Create Constancy of Purpose," "Think Systemically," and "Create Value for the Customer," they will gain a deeper knowledge of the relationship between behaviors, systems, and principles. This knowledge will foster an understanding of how to create alignment within their organizations, thereby increasing the consistency of delivering ideal results.

The efficiency programme in the Chancellor's departments

The efficiency programme in the Chancellor's departments PDF Author: Great Britain: Parliament: House of Commons: Treasury Committee
Publisher: The Stationery Office
ISBN: 0215035615
Category : Political Science
Languages : en
Pages : 160

Get Book Here

Book Description
Volume one of this report was published as HCP 483-I, session 2006-07 (ISBN 9780215035332)

Organizational Culture and Identity

Organizational Culture and Identity PDF Author: Martin Parker
Publisher: SAGE
ISBN: 9780761952435
Category : Business & Economics
Languages : en
Pages : 276

Get Book Here

Book Description
Organizational Culture and Identity discusses the literature concerned with culture in organizations and explains why the term has been invoked with such enthusiasm. Martin Parker presents further ways of thinking about organizations and culture which suggest that organizational cultures should be seen as `fragmented unities' in which members identify themselves as collective at some times and divided at others.