101+ Complaint Letters that Get Results PDF Download
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Category : Complaint letters
Languages : en
Pages :
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Author:
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ISBN:
Category : Complaint letters
Languages : en
Pages :
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Book Description
Author: Janelle Barlow
Publisher: Berrett-Koehler Publishers
ISBN: 1576759466
Category : Business & Economics
Languages : en
Pages : 305
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Book Description
A customer complaint is the most valuable source of feedback you can receive to improve your business. This new and improved second edition guides you through responding to complaints, taking advantage of when complaints become personal, and how you, too, can complain constructively and effectively. The first edition of A Complaint Is a Gift introduced the revolutionary notion that customer complaints are not annoyances to be dodged, denied, or buried but are instead valuable pieces of feedback—in fact, they're your best bargain in market research. Customer complaints can give businesses a wake-up call when they're not achieving their fundamental purpose: meeting customer needs. Complaints provide a feedback mechanism that can help organizations rapidly and inexpensively strengthen products, service style, and market focus. Most importantly, complaints create a moment of truth when a customer who is deciding whether to return can be made even more loyal. Using numerous real-life examples, authors Janelle Barlow and Claus Møller show precisely how to handle complaints in a way that brings benefit to your organization and satisfaction to your customers–even when you have to say no. The second edition features two brand-new chapters on receiving and responding to complaints online; a new section on how to deal with and take advantage of complaints that are directed at your personally; and, turning the tables, a section on how you can complain constructively and effectively. And throughout, the text has been heavily revised, with a wealth of new examples, tools, and strategies.
Author: Janelle Barlow
Publisher: ReadHowYouWant.com
ISBN: 1442965029
Category : Business & Economics
Languages : en
Pages : 562
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Book Description
Author: Mark Warda Warda
Publisher: SphinxLegal
ISBN: 1572484985
Category : Business & Economics
Languages : en
Pages : 290
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Book Description
One of the most popular forms of business ownership, a limited liability company offers all the protection of a corporation with all the favorable tax treatment of a partnership. With it, you can keep your home and other personal assets safe from creditors while not being doubly taxed by the IRS. It is truly the best choice for many new small businesses. Double Asset Protection: Discover how an LLC can provide not one, but two layers of protection against liability and credit issues. Advantages and Disadvantages: Make sure that you are fully informed so that the way you establish your business best fits your needs. Quick Guides: Verify that you are meeting your goals, saving time and maximizing your profits with tools such as a checklist for forming an LLC and tips for running your LLC. State-Specific Information: Complete the process and make any necessary adjustments based on your state's laws with hand state-by-state statutes and securities offices resource guides. Ready-to-Use Forms: Find everything your need to form, operate and succeed with your LLC, including all forms on CD-ROM (with step-by-step instructions and samples in the text) for professional-looking documents that you can modify for your particular needs.
Author: Benjamin Berkley
Publisher: SphinxLegal
ISBN: 1572485191
Category : Estate planning
Languages : en
Pages : 258
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Book Description
My Wishes is a practical guide to planning for the inevitable-offering information, sample forms and resource contacts. It provides solutions to the questions all of us think about but do not discuss.
Author: W. Kelsea Eckert
Publisher: SphinxLegal
ISBN: 1572485167
Category : Corporation law
Languages : en
Pages : 290
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Book Description
The most successful businesses incorporate. A corporation protects your assets, shields you from liability and allows you greater flexibility to achieve your goals. Best of all, doing it yourself is as simple as 1-2-3. Form Your Own Corporation is your easy-to-use, money-saving guide to start and maintain your own corporation. Learn how to: - Protect Yourself from Liability - File the Correct Documents for Your State - Maintain Proper Records and Bookkeeping - Make Changes as Your Business Grows Essential Documents you need to: - Manage Your Day-to-Day Affairs - Save on Fees, Taxes and Expenses - Transfer Shares to Others - Raise the Money You Need - And much more . . .
Author: Mark Warda
Publisher: SphinxLegal
ISBN: 1572484993
Category : Forms (Law)
Languages : en
Pages : 402
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Book Description
All of the legal froms and documents necessary to allow individualsand families to handle their own day-to-day legal problems without the need for an attorney.
Author: Richard Busse
Publisher: Sourcebooks, Inc.
ISBN: 1402236891
Category : Business & Economics
Languages : en
Pages : 330
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Book Description
"This compassionate, practical guide is a must read for employees and employers alike." —Jody Larimore, Human Resources Director, Northwest Region, Wells Fargo Bank Take advantage of the workplace rules that protect you. While it may seem that your employer holds all the cards at work, your have rights and legal protections that your employer must follow. It is important to understand the employment issues you face and how the interactions between employee and employer affect you. Your Rights at Work guides you through the maze of regulations that concern you. It teaches you how to protect yourself and when to use the rights you are entitled to. Use the practical advice it gives along with the following features to get the most out of your job. Frequently Asked Questions Tips to Survive Discipline Q and A on Settling Your Dispute Taking Your Case to Court Reporting Illegal Harassment Handling a Termination EEOC Office Directory State Discrimination Enforcement Agencies Hiring an Attorney Plus much, much more
Author:
Publisher: ReadHowYouWant.com
ISBN: 1442965428
Category :
Languages : en
Pages : 346
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Book Description
Author: Edward A. Haman
Publisher: SphinxLegal
ISBN: 1572485175
Category : Law
Languages : en
Pages : 314
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Book Description
A divorce can be the most painful and expensive experience of your life. Whether you use a lawyer or not, protect yourself by getting all the information you need about divorce laws and your legal rights. Let File Your Own Divorce help you get control over this stressful time of your life. Book jacket.
