Post-Occupancy Evaluation (Routledge Revivals)

Post-Occupancy Evaluation (Routledge Revivals) PDF Author: Wolfgang F. E. Preiser
Publisher: Routledge
ISBN: 1317498232
Category : Architecture
Languages : en
Pages : 217

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Book Description
Post-occupancy evaluation, focusing on building’s occupants and their needs, provides insight into the consequences of past design decisions and forms a sound basis for creating better buildings in the future. This book, first published in 1988, includes a review of the evolution of the field, a conceptual frame-work for POE, and pragmatic information on planning, conducting, and reporting POEs. Post-Occupancy Evaluation categorizes the approaches to building evaluation by describing the three levels of POE effort – indicative, investigative, and diagnostic, each differing in terms of time, resources, and personnel needed. In its scope Post-Occupancy Evaluation is both comprehensive and specific; professionals in the design and planning disciplines will find it an invaluable resource for understanding the theory behind POE’s and the procedures needed to put the theory into practice.

Post-Occupancy Evaluation (Routledge Revivals)

Post-Occupancy Evaluation (Routledge Revivals) PDF Author: Wolfgang F. E. Preiser
Publisher: Routledge
ISBN: 1317498232
Category : Architecture
Languages : en
Pages : 217

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Book Description
Post-occupancy evaluation, focusing on building’s occupants and their needs, provides insight into the consequences of past design decisions and forms a sound basis for creating better buildings in the future. This book, first published in 1988, includes a review of the evolution of the field, a conceptual frame-work for POE, and pragmatic information on planning, conducting, and reporting POEs. Post-Occupancy Evaluation categorizes the approaches to building evaluation by describing the three levels of POE effort – indicative, investigative, and diagnostic, each differing in terms of time, resources, and personnel needed. In its scope Post-Occupancy Evaluation is both comprehensive and specific; professionals in the design and planning disciplines will find it an invaluable resource for understanding the theory behind POE’s and the procedures needed to put the theory into practice.

Patient Safety and Quality

Patient Safety and Quality PDF Author: Ronda Hughes
Publisher: Department of Health and Human Services
ISBN:
Category : Medical
Languages : en
Pages : 592

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Book Description
"Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/

Mayo Clinic Strategies To Reduce Burnout

Mayo Clinic Strategies To Reduce Burnout PDF Author: Stephen Swensen MD, MMM
Publisher: Oxford University Press
ISBN: 0190848987
Category : Medical
Languages : en
Pages : 329

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Book Description
Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace tells the story of the evolving journey of those in the medical profession. It dwells not on the story of burnout, distress, compassion fatigue, moral injury, and cognitive dissonance but rather on a narrative of hope for professional fulfillment, well-being, joy, and camaraderie. Achieving this aim requires health care professionals and administrative leaders working together to create the ideal workplace-through nurturing positivity and pushing negativity aside. The ultimate aspiration is esprit de corps-the common spirit existing in members of a group that inspires enthusiasm, devotion, loyalty, camaraderie, engagement, and strong regard for the welfare of the team and of common interests and responsibilities. Mayo Clinic Strategies to Reduce Burnout: 12 Actions to Create the Ideal Workplace provides a road map for you to create esprit de corps for your team and organization. The map is paved with information about reliable, patient-centered, and thoughtful systems embedded within psychologically safe and just cultures. The authors drew on their extensive research on the well-being of health care professionals; from their experience in quality, department operations, leadership and organization development, management, safe havens, and care teams; and from their roles as president, chief wellness officer, chief quality officer, chair, principal investigator, senior fellow, and board director.

Taking Action Against Clinician Burnout

Taking Action Against Clinician Burnout PDF Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
ISBN: 0309495474
Category : Medical
Languages : en
Pages : 335

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Book Description
Patient-centered, high-quality health care relies on the well-being, health, and safety of health care clinicians. However, alarmingly high rates of clinician burnout in the United States are detrimental to the quality of care being provided, harmful to individuals in the workforce, and costly. It is important to take a systemic approach to address burnout that focuses on the structure, organization, and culture of health care. Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being builds upon two groundbreaking reports from the past twenty years, To Err Is Human: Building a Safer Health System and Crossing the Quality Chasm: A New Health System for the 21st Century, which both called attention to the issues around patient safety and quality of care. This report explores the extent, consequences, and contributing factors of clinician burnout and provides a framework for a systems approach to clinician burnout and professional well-being, a research agenda to advance clinician well-being, and recommendations for the field.

Work Environment and Job-related Burnout

Work Environment and Job-related Burnout PDF Author: Bankston J. Dozier
Publisher:
ISBN:
Category : Burn out (Psychology)
Languages : en
Pages : 65

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Book Description
Job-related burnout has come to be most often defined as a syndrome of emotional exhaustion, depersonalization, and a reduced sense of personal efficacy that can occur among individuals working within the human services professions. Frequently debilitating in nature, job-related burnout is often a consequence of chronic occupational stressors; thus, the more stressful the work environment, the greater the potential for burnout to occur. This is especially true of work environments in which organizational support is perceived as being limited. With this in mind, the present study focuses on a group of professionals who work within what many individuals would agree as being one of the most stress-inducing environments: the prison system. Mental health counselors, like doctors, are often only called upon when individuals are in some type of crisis and desire an immediate fix of some type. Already a stress inducing profession, when one adds the stress of working within a prison environment, and the often limited resources associated with it, to the mix, one can easily see why burnout becomes a distinct possibility for individuals choosing this career path. In an endeavor to expand the understanding of the relationship between burnout and organizational social support, the present study examines the strength of the relationships between each of the three dimensions of job-related burnout and the levels of perceived organizational support for mental health counselors working in a prison setting. In addition to providing some basic demographic information, all participants completed the Maslach Burnout Inventory Human Services Survey and the Work Relationships Index. Correlational analyses were used to determine the strength of the hypothesized relationships between the determined variables. The results indicated that although there were distinct relationships between each of the three experienced dimensions of job-related burnout and perceived level of organizational support, only the correlation between level of experienced emotional exhaustion and perceived level of organizational support was found to be significant at the p >.05 level of significance. Based on the findings, recommendations for improving employees' perceptions of organizational support and reducing the number of employees' work-related stressors were provided.

The Truth About Burnout

The Truth About Burnout PDF Author: Christina Maslach
Publisher: John Wiley & Sons
ISBN: 0470423560
Category : Psychology
Languages : en
Pages : 200

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Book Description
Today's workforce is experiencing job burnout in epidemic proportions. Workers at all levels, both white- and blue-collar, feel stressed out, insecure, misunderstood, undervalued, and alienated at their workplace. This original and important book debunks the common myth that when workers suffer job burnout they are solely responsible for their fatigue, anger, and don't give a damn attitude. The book clearly shows where the accountability often belongs. . . .squarely on the shoulders of the organization.

An Introduction to Contemporary Work Psychology

An Introduction to Contemporary Work Psychology PDF Author: Maria C.W. Peeters
Publisher: John Wiley & Sons
ISBN: 1118652509
Category : Psychology
Languages : en
Pages : 518

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Book Description
AN INTRODUCTION TO CONTEMPORARY WORK PSYCHOLOGY "[This book] provides a comprehensive introduction to the field, featuring contributions from around the world. Not only is the book well-written, it is also very readable and entertaining and provides a thorough and scholarly introduction to all aspects of the field. I strongly and unreservedly endorse and recommend it." —Anthony Harold Winefield, PhD, Professor of Psychology, University of South Australia "Work behaviour is crucial to our health and well-being and to organizational performance. Work also impacts on our behaviour outside work and on family life. With contributions of many of the world's leading experts, this strong editorial team has produced the first standard book on work psychology: the scientific study of work behaviour and its antecedents and consequences. It is a must for anyone seriously interested in work, work behaviour and people at work." —Michiel Kompier, Professor of Work and Organizational Psychology, Radboud University Nijmegen An Introduction to Contemporary Work Psychology is the first textbook to provide a comprehensive overview of work psychology. Moving beyond the terrain of introductory industrial/organizational psychology textbooks, this book examines the classic models, current theories and contemporary issues affecting the twenty-first-century worker. This text covers all aspects of the psychology of working, including topics such as safety at work, working times, work–family interaction, recovery from work, technology, job demands and job resources, working in teams and sickness absence. While many books in the field focus on the adverse effects of work, this one is unique in emphasizing also the positive aspects and outcomes of work, including motivation, performance, creativity and engagement. The book also contains chapters on job-related prevention and intervention strategies with a special focus on positive interventions and proactive techniques, such as job crafting and promoting positive work behaviours. Edited by respected leaders in the field and with chapters written by a global team of experts, this is the textbook for advanced undergraduate and graduate courses focusing on work psychology.

Ask a Manager

Ask a Manager PDF Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306

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Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

The End of Burnout

The End of Burnout PDF Author: Jonathan Malesic
Publisher: Univ of California Press
ISBN: 0520391527
Category : Business & Economics
Languages : en
Pages : 285

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Book Description
Going beyond the how and why of burnout, a former tenured professor combines academic methods and first-person experience to propose new ways for resisting our cultural obsession with work and transforming our vision of human flourishing. Burnout has become our go-to term for talking about the pressure and dissatisfaction we experience at work. But in the absence of understanding what burnout means, the discourse often does little to help workers who suffer from exhaustion and despair. Jonathan Malesic was a burned out worker who escaped by quitting his job as a tenured professor. In The End of Burnout, he dives into the history and psychology of burnout, traces the origin of the high ideals we bring to our jobs, and profiles the individuals and communities who are already resisting our cultural commitment to constant work. In The End of Burnout, Malesic traces his own history as someone who burned out of a tenured job to frame this rigorous investigation of how and why so many of us feel worn out, alienated, and useless in our work. Through research on the science, culture, and philosophy of burnout, Malesic explores the gap between our vocation and our jobs, and between the ideals we have for work and the reality of what we have to do. He eschews the usual prevailing wisdom in confronting burnout (“Learn to say no!” “Practice mindfulness!”) to examine how our jobs have been constructed as a symbol of our value and our total identity. Beyond looking at what drives burnout—unfairness, a lack of autonomy, a breakdown of community, mismatches of values—this book spotlights groups that are addressing these failures of ethics. We can look to communities of monks, employees of a Dallas nonprofit, intense hobbyists, and artists with disabilities to see the possibilities for resisting a “total work” environment and the paths to recognizing the dignity of workers and nonworkers alike. In this critical yet deeply humane book, Malesic offers the vocabulary we need to recognize burnout, overcome burnout culture, and acknowledge the dignity of workers and nonworkers alike.

Managing Knowledge Workers

Managing Knowledge Workers PDF Author: Frances Horibe
Publisher: eBook Partnership
ISBN: 0994929005
Category : Business & Economics
Languages : en
Pages : 290

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Book Description
Managing Knowledge Workers provides practical, doable strategies for managing, motivating, and retaining knowledge workers, without breaking the bank. Managing Knowledge Workers focuses not just on understanding the value of knowledge in your organization, but on managing the human side of intellectual capital. Shows how to use other more powerful levers than money to attract and retain the knowledge workers. Provides hands-on advice on creating the right culture and environment through communication, involvement, consultation, and teamwork. Provides practical advice on how to handle new management challenges: how to manage knowledge you don't understand, how to encourage new knowledge to come forward, and much more. Features sample dialogues that offer concrete approaches to dealing with difficult real-life situations"e;With an insightfully crafted guide to the implementation of intellectual capital concepts, Frances Horibe has made a tremendous contribution to leveraging people and their knowledge in the context of the new economy."e;Hubert Saint-OngeSenior Vice President, Strategic CapabilitiesThe Mutual Group"e;Managing Knowledge Workers is an excellent reference guide, addressing the challenges all business leaders face in maximizing the creation of shareholder wealth by harnessing the human capital of a capable and committed workforce."e;Gordon J. FeeneyVice ChairmanRoyal Bank Financial Group"e;Provides a roadmap to optimizing our knowledge workers and maximizing our technology investment. Should be read by managers at all levels of the organization."e;Ken HenryVice President, Business ExcellenceManulife Financial"e;We've finally figured out that the proxy for business success is customer loyalty. Managing Knowledge Workers is essential reading for those wanting to understand how to ensure the loyalty of those people essential to achieving customer loyalty--our employees!"e;David CarlsonA VP, Customer CareNewbridge Networks