Author: Alan Collins
Publisher: Successinhr.com
ISBN: 9780615670959
Category : Business & Economics
Languages : en
Pages : 150
Book Description
Ready to step up your HR game to the next level of greatness? Then this is the book you'll want to own and carry with you often. Winning Big in HR is packed with an amazing collection of the absolute best human resources career advice, confessions, stories and insights from Alan Collins' popular blog, SuccessInHR.com -- along with some brand new tricks and tips he's never shared before. This book pulls no punches. It's organized into fun, bite-sized strategies you can act on right now! This is the real deal for the super-busy HR professional who wants to get great results faster...and build a network of satisfied clients and trusted supporters in the process.Within these pages you'll discover valuable insights such as: *The #1 most important and indispensable step for winning big in ANY HR role. *How to quickly build your HR credibility from day one in ANY organization. *The sneaky little secret for running an HR department your clients will love. *Becoming your client's trusted advisor and getting them to rave about YOU. *3 ways for dealing with clients from hell who NEVER seem satisfied. *Playing politics and winning without being a sleazy, back-stabbing little jerk. *8 ways to get people to give a damn about you, your ideas and your HR career. *How to turn your outrage and frustration with your boss into your next promotion. *Winning over your CEO and other executives when they've put a gun to your head. *12 ways to get buy-in to your HR ideas -- including one tactic that almost never fails. *How to destroy hidden time wasters to free up time to accomplish awesome stuff. *How to prevent burnout and fall in love with HR all over and over and over again. *Two winning HR strategies from seven of the world's biggest failures. *How a brutally abused little boy overcame "impossible" odds to become a superstar in HR. *Capitalizing on big unexpected HR opportunities even if you aren't ready for them. *Becoming remarkable...and leaving your own unique and memorable legacy in HR. *15 things every winner in HR knows about their business. *Strategies for staying on top of your game, grabbing your HR career by throat and really "OWNING" it. *How to accumulate trusted supporters and grow your HR network like it's on steroids. *Why you MUST legally steal from other people if you want to speed up your success in HR. *And MUCH, MUCH more!
Winning Big in HR: 100+ Powerful Strategies for Accomplishing Great Results Faster & Getting Your Clients to Rave about You as a Human Re
Author: Alan Collins
Publisher: Successinhr.com
ISBN: 9780615670959
Category : Business & Economics
Languages : en
Pages : 150
Book Description
Ready to step up your HR game to the next level of greatness? Then this is the book you'll want to own and carry with you often. Winning Big in HR is packed with an amazing collection of the absolute best human resources career advice, confessions, stories and insights from Alan Collins' popular blog, SuccessInHR.com -- along with some brand new tricks and tips he's never shared before. This book pulls no punches. It's organized into fun, bite-sized strategies you can act on right now! This is the real deal for the super-busy HR professional who wants to get great results faster...and build a network of satisfied clients and trusted supporters in the process.Within these pages you'll discover valuable insights such as: *The #1 most important and indispensable step for winning big in ANY HR role. *How to quickly build your HR credibility from day one in ANY organization. *The sneaky little secret for running an HR department your clients will love. *Becoming your client's trusted advisor and getting them to rave about YOU. *3 ways for dealing with clients from hell who NEVER seem satisfied. *Playing politics and winning without being a sleazy, back-stabbing little jerk. *8 ways to get people to give a damn about you, your ideas and your HR career. *How to turn your outrage and frustration with your boss into your next promotion. *Winning over your CEO and other executives when they've put a gun to your head. *12 ways to get buy-in to your HR ideas -- including one tactic that almost never fails. *How to destroy hidden time wasters to free up time to accomplish awesome stuff. *How to prevent burnout and fall in love with HR all over and over and over again. *Two winning HR strategies from seven of the world's biggest failures. *How a brutally abused little boy overcame "impossible" odds to become a superstar in HR. *Capitalizing on big unexpected HR opportunities even if you aren't ready for them. *Becoming remarkable...and leaving your own unique and memorable legacy in HR. *15 things every winner in HR knows about their business. *Strategies for staying on top of your game, grabbing your HR career by throat and really "OWNING" it. *How to accumulate trusted supporters and grow your HR network like it's on steroids. *Why you MUST legally steal from other people if you want to speed up your success in HR. *And MUCH, MUCH more!
Publisher: Successinhr.com
ISBN: 9780615670959
Category : Business & Economics
Languages : en
Pages : 150
Book Description
Ready to step up your HR game to the next level of greatness? Then this is the book you'll want to own and carry with you often. Winning Big in HR is packed with an amazing collection of the absolute best human resources career advice, confessions, stories and insights from Alan Collins' popular blog, SuccessInHR.com -- along with some brand new tricks and tips he's never shared before. This book pulls no punches. It's organized into fun, bite-sized strategies you can act on right now! This is the real deal for the super-busy HR professional who wants to get great results faster...and build a network of satisfied clients and trusted supporters in the process.Within these pages you'll discover valuable insights such as: *The #1 most important and indispensable step for winning big in ANY HR role. *How to quickly build your HR credibility from day one in ANY organization. *The sneaky little secret for running an HR department your clients will love. *Becoming your client's trusted advisor and getting them to rave about YOU. *3 ways for dealing with clients from hell who NEVER seem satisfied. *Playing politics and winning without being a sleazy, back-stabbing little jerk. *8 ways to get people to give a damn about you, your ideas and your HR career. *How to turn your outrage and frustration with your boss into your next promotion. *Winning over your CEO and other executives when they've put a gun to your head. *12 ways to get buy-in to your HR ideas -- including one tactic that almost never fails. *How to destroy hidden time wasters to free up time to accomplish awesome stuff. *How to prevent burnout and fall in love with HR all over and over and over again. *Two winning HR strategies from seven of the world's biggest failures. *How a brutally abused little boy overcame "impossible" odds to become a superstar in HR. *Capitalizing on big unexpected HR opportunities even if you aren't ready for them. *Becoming remarkable...and leaving your own unique and memorable legacy in HR. *15 things every winner in HR knows about their business. *Strategies for staying on top of your game, grabbing your HR career by throat and really "OWNING" it. *How to accumulate trusted supporters and grow your HR network like it's on steroids. *Why you MUST legally steal from other people if you want to speed up your success in HR. *And MUCH, MUCH more!
Best Kept HR Secrets: 400 Most Powerful Tips for Thriving at Work, Making Yourself Indispensable & Attaining Outrageous Success in Human Res
Author: Alan Collins
Publisher: Successinhr.com
ISBN: 9780615389004
Category : Business & Economics
Languages : en
Pages : 139
Book Description
Best Kept HR Secrets lays out the most powerful advice you'll ever get for attaining outrageous success in Human Resources. This isn't the same old tired, weak, warmed-over corporate-speak that passes for HR job advice in most organizations. This is the real deal...over 400 brutal truths, tips, best practices, inspirations, confessions, and expert insights that practically no one else will sit down and tell you about. Nothing is held back. Nothing is considered taboo. And, nothing is off-limits in this book. If you want to discover the REAL secrets for winning big in your current HR role or skyrocketing your climb up the HR ladder, just spend a few minutes flipping through these pages. You'll discover valuable insights such as: * Twelve dirty little secrets for landing your next job in HR. * 4C's for building tremendous credibility in any HR role. * 14 ways to turn even your toughest clients into your biggest fans. * What you should focus on that matters even more delivering great HR results. * 12 amazingly simple ways to double your personal productivity in HR. * 10 ways to wow your CEO. * How to avoid becoming irrelevant in HR. * The $25,000 formula for managing your time. * How to receive huge amounts of recognition for your accomplishments in HR. * Eight deadly signs that it's time for you leave your job, and find a better HR opportunity. * Twenty BIG goals that will easily put you among the top 5% of all HR professionals. * What you should do if you're a new HR leader on your very first day and in your first week. * How to read your client's mind. * How to give an awesome 30 minute speech. * How to differentiate yourself from the rest of the pack in HR. * 5 simple life lessons every HR professional should embrace. * And much, much more on managing tough HR issues, excelling in your HR role and enhancing your career!
Publisher: Successinhr.com
ISBN: 9780615389004
Category : Business & Economics
Languages : en
Pages : 139
Book Description
Best Kept HR Secrets lays out the most powerful advice you'll ever get for attaining outrageous success in Human Resources. This isn't the same old tired, weak, warmed-over corporate-speak that passes for HR job advice in most organizations. This is the real deal...over 400 brutal truths, tips, best practices, inspirations, confessions, and expert insights that practically no one else will sit down and tell you about. Nothing is held back. Nothing is considered taboo. And, nothing is off-limits in this book. If you want to discover the REAL secrets for winning big in your current HR role or skyrocketing your climb up the HR ladder, just spend a few minutes flipping through these pages. You'll discover valuable insights such as: * Twelve dirty little secrets for landing your next job in HR. * 4C's for building tremendous credibility in any HR role. * 14 ways to turn even your toughest clients into your biggest fans. * What you should focus on that matters even more delivering great HR results. * 12 amazingly simple ways to double your personal productivity in HR. * 10 ways to wow your CEO. * How to avoid becoming irrelevant in HR. * The $25,000 formula for managing your time. * How to receive huge amounts of recognition for your accomplishments in HR. * Eight deadly signs that it's time for you leave your job, and find a better HR opportunity. * Twenty BIG goals that will easily put you among the top 5% of all HR professionals. * What you should do if you're a new HR leader on your very first day and in your first week. * How to read your client's mind. * How to give an awesome 30 minute speech. * How to differentiate yourself from the rest of the pack in HR. * 5 simple life lessons every HR professional should embrace. * And much, much more on managing tough HR issues, excelling in your HR role and enhancing your career!
Unwritten HR Rules
Author: Alan Collins
Publisher: Successinhr.com
ISBN: 9780615315584
Category : Business & Economics
Languages : en
Pages : 192
Book Description
Are you ready to discover HR career advancement strategies your company doesn't tell you about? If so, then you're ready to read Unwritten HR Rules. This book reveals blunt, no bull, un-sugarcoated secrets for skyrocketing your career as an HR professional. If you aspire to reach an HR executive role and want to understand the realities of getting there, you must have this book in your personal library. Find out what it really takes to blast your HR career to the next level and attain the success you've always dreamed of.
Publisher: Successinhr.com
ISBN: 9780615315584
Category : Business & Economics
Languages : en
Pages : 192
Book Description
Are you ready to discover HR career advancement strategies your company doesn't tell you about? If so, then you're ready to read Unwritten HR Rules. This book reveals blunt, no bull, un-sugarcoated secrets for skyrocketing your career as an HR professional. If you aspire to reach an HR executive role and want to understand the realities of getting there, you must have this book in your personal library. Find out what it really takes to blast your HR career to the next level and attain the success you've always dreamed of.
Expect to Win
Author: Carla A. Harris
Publisher: Penguin
ISBN: 0452295904
Category : Business & Economics
Languages : en
Pages : 258
Book Description
Updated in 2017 with a new author’s note and chapter on building effective business relationships! “Penned by an exceptionally bright woman whose ideas will enlighten you, brighten and brilliantly ignite vision in all who read it. Out of the matrix of her wisdom emerges a book that will revolutionize your life and may very well alter your thinking as we go into a new era of time. A must-read!”—Bishop T.D. Jakes, New York Times bestselling author of Reposition Yourself: Living Life Without Limits Carla Harris, one of the most successful and respected women in business, shares advice, tips, and strategies for surviving in any workplace environment. While climbing the corporate ladder, Harris had her own missteps and celebrated numerous victories. She vowed that when she reached senior management, and people came to her for advice, she would provide them with the tools and strategies honed by her experience. “Carla’s Pearls” have become the centerpiece for her many speeches and television appearances. Now, Carla shares these valuable lessons, including: · Authenticity: The Power is You · The Ninety-Day Rule · Perception is the Copilot to Reality · The Mentor, the Sponsor, the Adviser: Having Them All · Leverage Your Voice · Balance is a Necessity: Use Your Passions to Achieve It · Expect to Win: Show Up with Your Best Self Every Day Expect to Win is an inspirational must-read for anyone seeking battle-tested tools for fulfilling their true potential.
Publisher: Penguin
ISBN: 0452295904
Category : Business & Economics
Languages : en
Pages : 258
Book Description
Updated in 2017 with a new author’s note and chapter on building effective business relationships! “Penned by an exceptionally bright woman whose ideas will enlighten you, brighten and brilliantly ignite vision in all who read it. Out of the matrix of her wisdom emerges a book that will revolutionize your life and may very well alter your thinking as we go into a new era of time. A must-read!”—Bishop T.D. Jakes, New York Times bestselling author of Reposition Yourself: Living Life Without Limits Carla Harris, one of the most successful and respected women in business, shares advice, tips, and strategies for surviving in any workplace environment. While climbing the corporate ladder, Harris had her own missteps and celebrated numerous victories. She vowed that when she reached senior management, and people came to her for advice, she would provide them with the tools and strategies honed by her experience. “Carla’s Pearls” have become the centerpiece for her many speeches and television appearances. Now, Carla shares these valuable lessons, including: · Authenticity: The Power is You · The Ninety-Day Rule · Perception is the Copilot to Reality · The Mentor, the Sponsor, the Adviser: Having Them All · Leverage Your Voice · Balance is a Necessity: Use Your Passions to Achieve It · Expect to Win: Show Up with Your Best Self Every Day Expect to Win is an inspirational must-read for anyone seeking battle-tested tools for fulfilling their true potential.
Design to Engage
Author: Beth Cougler Blom
Publisher: FriesenPress
ISBN: 152557289X
Category : Business & Economics
Languages : en
Pages : 252
Book Description
Facilitators exist wherever learning happens. Anyone who works in a community organization, a corporation, a government, or a healthcare environment can end up leading a workshop, running a course, or otherwise facilitating others’ learning. Facilitators can also be consultants or post-secondary instructors who have been hired to lead one course or more. However, many people haven’t been trained in how to facilitate learning effectively. Design to Engage is a “how to” book that will help you become an effective designer and facilitator of learning events. You will: • learn about facilitation roles and responsibilities; • discover what good learning experiences look like; • plan for and design effective learning events using practical, straightforward design strategies; • raise your awareness about how to create inclusive, comfortable environments. Along with specific recommendations on developing the skills and strategies necessary to be an effective facilitator, you’ll find priceless advice on creating participatory activities to keep learners involved, assessing participants’ learning, gathering feedback about learning experiences, and how to grow your facilitation practice. The more engaging and interactive you make your learning events, the more people will actually learn from them. Practical, accessible, and jam-packed with tools to support facilitators to create impactful learning experiences, Design to Engage is a revelation and an inspiration.
Publisher: FriesenPress
ISBN: 152557289X
Category : Business & Economics
Languages : en
Pages : 252
Book Description
Facilitators exist wherever learning happens. Anyone who works in a community organization, a corporation, a government, or a healthcare environment can end up leading a workshop, running a course, or otherwise facilitating others’ learning. Facilitators can also be consultants or post-secondary instructors who have been hired to lead one course or more. However, many people haven’t been trained in how to facilitate learning effectively. Design to Engage is a “how to” book that will help you become an effective designer and facilitator of learning events. You will: • learn about facilitation roles and responsibilities; • discover what good learning experiences look like; • plan for and design effective learning events using practical, straightforward design strategies; • raise your awareness about how to create inclusive, comfortable environments. Along with specific recommendations on developing the skills and strategies necessary to be an effective facilitator, you’ll find priceless advice on creating participatory activities to keep learners involved, assessing participants’ learning, gathering feedback about learning experiences, and how to grow your facilitation practice. The more engaging and interactive you make your learning events, the more people will actually learn from them. Practical, accessible, and jam-packed with tools to support facilitators to create impactful learning experiences, Design to Engage is a revelation and an inspiration.
HR Interview Secrets
Author: Alan Collins
Publisher: Successinhr.com
ISBN: 9780996096119
Category : Business & Economics
Languages : en
Pages : 180
Book Description
Want to crush your next Human Resources interview and land the job offer you deserve? Now you can. HR Interview Secrets will give you the edge you need to confidently position yourself as a top HR candidate in the fastest time possible. Use the easy-to-follow tips, job-winning interview answers, talking points and insider secrets to capitalize on your HR experience, wow your interviewers and bring home the salary you deserve. Inside these pages you'll discover: How to conquer pre-interview fears and jitters so that you come across powerfully -- and with poise, and confidence. How to sell yourself and persuasively answer the 9 most frequently-asked HR interview questions that you absolutely must nail in order to be considered a top candidate. The 10 qualities employers most desire in the HR candidate they'll hire - including the ONE you must demonstrate to them that's more important than all the others. Surefire ways to make an extraordinarily compelling and positive first impression. How to confidently handle tough job history questions with ease - even if you've been fired, laid off, have huge gaps between jobs, have had too many HR jobs, are over- or under-qualified, or are too old or too young. How to hook interviewers so that they remember you long after the interview is over. How to deal with questions that stump you and then turn them into your advantage. What to do before your interview so that you come across as knowledgeable as a 10-year veteran of their organization. Powerful questions to ask that will WOW key decision-makers --including the ONE question that's you must ask at the end of your interview if you want the offer. Secrets and tactics for smoothly negotiating your job offer and landing a top salary. Easy-to-overlook strategies for excelling at HR phone interviews, second round interviews and video interviews. And much, much more "
Publisher: Successinhr.com
ISBN: 9780996096119
Category : Business & Economics
Languages : en
Pages : 180
Book Description
Want to crush your next Human Resources interview and land the job offer you deserve? Now you can. HR Interview Secrets will give you the edge you need to confidently position yourself as a top HR candidate in the fastest time possible. Use the easy-to-follow tips, job-winning interview answers, talking points and insider secrets to capitalize on your HR experience, wow your interviewers and bring home the salary you deserve. Inside these pages you'll discover: How to conquer pre-interview fears and jitters so that you come across powerfully -- and with poise, and confidence. How to sell yourself and persuasively answer the 9 most frequently-asked HR interview questions that you absolutely must nail in order to be considered a top candidate. The 10 qualities employers most desire in the HR candidate they'll hire - including the ONE you must demonstrate to them that's more important than all the others. Surefire ways to make an extraordinarily compelling and positive first impression. How to confidently handle tough job history questions with ease - even if you've been fired, laid off, have huge gaps between jobs, have had too many HR jobs, are over- or under-qualified, or are too old or too young. How to hook interviewers so that they remember you long after the interview is over. How to deal with questions that stump you and then turn them into your advantage. What to do before your interview so that you come across as knowledgeable as a 10-year veteran of their organization. Powerful questions to ask that will WOW key decision-makers --including the ONE question that's you must ask at the end of your interview if you want the offer. Secrets and tactics for smoothly negotiating your job offer and landing a top salary. Easy-to-overlook strategies for excelling at HR phone interviews, second round interviews and video interviews. And much, much more "
Not Everyone Gets A Trophy
Author: Bruce Tulgan
Publisher: John Wiley & Sons
ISBN: 1119190754
Category : Business & Economics
Languages : en
Pages : 208
Book Description
Adapt your management methods to harness Millennial potential Not Everyone Gets a Trophy: How to Manage the Millennials provides employers with a workable game plan for turning Millennials into the stellar workforce they have the potential to be. The culmination of over two decades of research, this book provides employers with a practical framework for engaging, developing, and retaining the new generation of employees. This new revised and updated edition expands the discussion to include the new 'second-wave' Millennials, those Tulgan refers to as 'Generation Z,' and explores the ways in which these methods and tactics are becoming increasingly critical in the face of the profoundly changing global workforce. Baby Boomers are aging out and the newest generation is flowing in. Savvy employers are proactively harnessing the talent and potential these younger workers bring to the table. This book shows how to become a savvy employer and. . . Understand the generational shift occurring in the workplace Recruit, motivate, engage, and retain the newest new young workforce Discover best practices through proven strategies, case studies, and step-by-step instructions Explore new research on the second-wave Millennials ('Generation Z') as well as continuing research on the first-wave Millennials ('Generation Y') Teach Millennials how to manage themselves, help their managers manage them, and how to become new leaders themselves It's not your imagination—Millennial workers are different, but that difference is shaped by the same forces that make potentially exceptional workers. Employers who can engage Millennials' passion and loyalty have great things ahead. Not Everyone Gets a Trophy is your handbook for building the next great workforce.
Publisher: John Wiley & Sons
ISBN: 1119190754
Category : Business & Economics
Languages : en
Pages : 208
Book Description
Adapt your management methods to harness Millennial potential Not Everyone Gets a Trophy: How to Manage the Millennials provides employers with a workable game plan for turning Millennials into the stellar workforce they have the potential to be. The culmination of over two decades of research, this book provides employers with a practical framework for engaging, developing, and retaining the new generation of employees. This new revised and updated edition expands the discussion to include the new 'second-wave' Millennials, those Tulgan refers to as 'Generation Z,' and explores the ways in which these methods and tactics are becoming increasingly critical in the face of the profoundly changing global workforce. Baby Boomers are aging out and the newest generation is flowing in. Savvy employers are proactively harnessing the talent and potential these younger workers bring to the table. This book shows how to become a savvy employer and. . . Understand the generational shift occurring in the workplace Recruit, motivate, engage, and retain the newest new young workforce Discover best practices through proven strategies, case studies, and step-by-step instructions Explore new research on the second-wave Millennials ('Generation Z') as well as continuing research on the first-wave Millennials ('Generation Y') Teach Millennials how to manage themselves, help their managers manage them, and how to become new leaders themselves It's not your imagination—Millennial workers are different, but that difference is shaped by the same forces that make potentially exceptional workers. Employers who can engage Millennials' passion and loyalty have great things ahead. Not Everyone Gets a Trophy is your handbook for building the next great workforce.
HR from the Heart
Author: Libby Sartain
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814427197
Category : Business & Economics
Languages : en
Pages : 267
Book Description
Libby Sartain talks to us with with great examples, and tough love.-- Beverly Kaye, author, Love OCyEm or Leave OCyEm and Up Is Not the Only Way."
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814427197
Category : Business & Economics
Languages : en
Pages : 267
Book Description
Libby Sartain talks to us with with great examples, and tough love.-- Beverly Kaye, author, Love OCyEm or Leave OCyEm and Up Is Not the Only Way."
Likeable Social Media: How to Delight Your Customers, Create an Irresistible Brand, and Be Generally Amazing on Facebook (& Other Social Networks)
Author: Dave Kerpen
Publisher: McGraw Hill Professional
ISBN: 0071769501
Category : Business & Economics
Languages : en
Pages : 289
Book Description
THE NEW YORK TIMES AND USA TODAY BESTSELLER! The secret to successful word-of-mouth marketing on the social web is easy: BE LIKEABLE. A friend's recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther and faster than ever before. Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business. Listen to your customers and prospects. Deliver value, excitement, and surprise. And most important, learn how to truly engage your customers and help them spread the word. Praise for Likeable Social Media: Dave Kerpen's insights and clear, how-to instructions on building brand popularity by truly engaging with customers on Facebook, Twitter, and the many other social media platforms are nothing short of brilliant. Jim McCann, founder of 1-800-FLOWERS.COM and Celebrations.com Alas, common sense is not so common. Dave takes you on a (sadly, much needed) guided tour of how to be human in a digital world. Seth Godin, author of Poke the Box Likeable Social Media cuts through the marketing jargon and technical detail to give you what you really need to make sense of this rapidly changing world of digital marketing and communications. Being human — being likeable — will get you far. Scott Monty, Global Digital Communications, Ford Motor Company Dave gives you what you need: Practical, specific how-to advice to get people talking about you. Andy Sernovitz, author of Word of Mouth Marketing: How Smart Companies Get People Talking
Publisher: McGraw Hill Professional
ISBN: 0071769501
Category : Business & Economics
Languages : en
Pages : 289
Book Description
THE NEW YORK TIMES AND USA TODAY BESTSELLER! The secret to successful word-of-mouth marketing on the social web is easy: BE LIKEABLE. A friend's recommendation is more powerful than any advertisement. In the world of Facebook, Twitter, and beyond, that recommendation can travel farther and faster than ever before. Likeable Social Media helps you harness the power of word-of-mouth marketing to transform your business. Listen to your customers and prospects. Deliver value, excitement, and surprise. And most important, learn how to truly engage your customers and help them spread the word. Praise for Likeable Social Media: Dave Kerpen's insights and clear, how-to instructions on building brand popularity by truly engaging with customers on Facebook, Twitter, and the many other social media platforms are nothing short of brilliant. Jim McCann, founder of 1-800-FLOWERS.COM and Celebrations.com Alas, common sense is not so common. Dave takes you on a (sadly, much needed) guided tour of how to be human in a digital world. Seth Godin, author of Poke the Box Likeable Social Media cuts through the marketing jargon and technical detail to give you what you really need to make sense of this rapidly changing world of digital marketing and communications. Being human — being likeable — will get you far. Scott Monty, Global Digital Communications, Ford Motor Company Dave gives you what you need: Practical, specific how-to advice to get people talking about you. Andy Sernovitz, author of Word of Mouth Marketing: How Smart Companies Get People Talking
Achieving Excellence Through Customer Service
Author: John Tschohl
Publisher: Best Sellers Publishing
ISBN: 9780963626844
Category : Business & Economics
Languages : en
Pages : 388
Book Description
Promotes the theory that superior customer service leads to a superior business organisation
Publisher: Best Sellers Publishing
ISBN: 9780963626844
Category : Business & Economics
Languages : en
Pages : 388
Book Description
Promotes the theory that superior customer service leads to a superior business organisation