Why are Expectations of Grievance Resolution Systems Not Met?

Why are Expectations of Grievance Resolution Systems Not Met? PDF Author: Penelope Janet Webster
Publisher: UoM Custom Book Centre
ISBN: 1921775122
Category : Business & Economics
Languages : en
Pages : 342

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Book Description
There is an increasing societal awareness of the negative impact of bullying in the workplace, with some cases having dire outcomes for both individuals and organisations. Researchers of workplace bullying have highlighted the lack of effective grievance resolution systems in organisations. Some claim that appealing to the organisation 's grievance resolution system can, subsequently, be a further traumatising event for the target of bullying behaviour. The primary aim of this research is to gain a fresh understanding of why expectations of organisational grievance resolution systems are often not met in order to assist organisations to design and implement processes that meet the reasonable expectations of participants.

Why are Expectations of Grievance Resolution Systems Not Met?

Why are Expectations of Grievance Resolution Systems Not Met? PDF Author: Penelope Janet Webster
Publisher: UoM Custom Book Centre
ISBN: 1921775122
Category : Business & Economics
Languages : en
Pages : 342

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Book Description
There is an increasing societal awareness of the negative impact of bullying in the workplace, with some cases having dire outcomes for both individuals and organisations. Researchers of workplace bullying have highlighted the lack of effective grievance resolution systems in organisations. Some claim that appealing to the organisation 's grievance resolution system can, subsequently, be a further traumatising event for the target of bullying behaviour. The primary aim of this research is to gain a fresh understanding of why expectations of organisational grievance resolution systems are often not met in order to assist organisations to design and implement processes that meet the reasonable expectations of participants.

A City At War

A City At War PDF Author: Richard L. Pifer
Publisher: Wisconsin Historical Society
ISBN: 0870204823
Category : History
Languages : en
Pages : 229

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Book Description
Milwaukeeans greeted the advent of World War II with the same determination as other Americans. Everyone felt the effect of the war, whether through concern for loved ones in danger, longer work hours, consumer shortages, or participation in war service organizations and drives. Men and women workers produced the essential goods necessary for victory—the vehicles, weapons, munitions, and components for all the machinery of war. But even in wartime there were labor conflicts, fueled by the sacrifices and tensions of wartime life. A City at War focuses on the experience of working men and women in a community that was not a wartime boom town. It looks at the stands of the CIO and the AFL against low wartime wages, and at women in unionized factories facing the perceptions and goals of male workers, union leaders, and society itself. Here is a social history of wartime Milwaukee and its workers as they laid the groundwork for a secure postwar future.

Civilian Oversight of Police

Civilian Oversight of Police PDF Author: Tim Prenzler
Publisher: Taylor & Francis
ISBN: 1040083307
Category : Law
Languages : en
Pages : 185

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Book Description
Exploring the complex and controversial topic of civilian oversight of police, this book analyzes the issues and debates entailed by civilian oversight by using worldwide perspectives, in-depth case studies, and a wealth of survey data. It integrates and summarizes decades of research from many locations around the globe to present a best practices model for managing police conduct. It also describes the impact of oversight agencies on police policy, including innovative means by which agencies can work with police departments to improve police conduct.

Veterinary Surgeons Act 1966

Veterinary Surgeons Act 1966 PDF Author: Great Britain. Parliament. House of Commons. Environment, Food and Rural Affairs Committee
Publisher: The Stationery Office
ISBN: 9780215515087
Category : Political Science
Languages : en
Pages : 162

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Book Description
This report is principally about the governance, structure and accountability of the veterinary profession as conferred by the Veterinary Surgeons Act 1966. The profession must meet modern day standards of quality of service, and have the transparent and accountable disciplinary procedures demanded by the public. There is general agreement that aspects of the Act require modernisation, and that the disciplinary procedure is in urgent need of updating. But the Royal College of Veterinary Surgeons (RCVS) does not have the support of the majority of the profession for its proposals on compulsory practice standards and compulsory continuing professional development. The RCVS has not yet formulated a detailed plan for how a new Council might be structured. Nor is there a clear vision of how "para-professionals" and those administering complementary and alternative therapies to animals ought to be regulated under a new Act. The Department for Environment, Food and Rural Affairs has said that there is no funding available for work on a White Paper to update the Act until at least 2011. These next three years must be used by the profession as an opportunity to decide what it wants, and to iron out internal differences. The RCVS should analyse the costs of its proposals both for those practising and for the consumer. Any new Act should not overload the profession with unnecessary legislation, but it must safeguard the health and welfare of animals and also protect them, and their owners, from those who offer potentially dangerous treatments without sufficient knowledge or training.

Public Service Operations Management

Public Service Operations Management PDF Author: Zoe Radnor
Publisher: Routledge
ISBN: 1317602943
Category : Business & Economics
Languages : en
Pages : 451

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Book Description
How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.

Dispute Resolution

Dispute Resolution PDF Author: Stephen B. Goldberg
Publisher: Aspen Publishing
ISBN: 1543801080
Category : Law
Languages : en
Pages : 704

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Book Description
Dispute Resolution: Negotiation, Mediation, Arbitration, and Other Processes, Seventh Edition Provides overviews, critical examinations, and analyses of the application of ADR’s three main processes for settling legal disputes without litigation— negotiation, mediation, and arbitration—and issues raised as these processes are combined, modified, and applied. This casebook challenges students to develop new processes and applications and provides them tools to master the legal issues facing lawyers who utilize the major dispute resolution processes. this book also assists students in building the skills a modern lawyer needs to represent clients in these critical processes. New to the Seventh Edition: New materials and exercises on legislative negotiation and causes and suggestions for remedying Congressional gridlock in negotiating legislative solutions to national problems. (First treatment of this issue in any law school negotiation/dispute resolution teaching book.) Negotiation simulations in which students play the roles of members of Congress and state legislators. Additional treatment of developing online dispute resolution processes. Expansion of dispute systems design materials to include community disputes. New materials designed to help students understand the mediation privilege, including a “debate” about the policy choices implicit in it and more depth on both the Uniform Mediation Act and the California mediation privilege experiences. Addition of multiple new Supreme Court arbitration cases, including American Express Company. v. Italian Colors Restaurant, Oxford Health Plans LLC v. Sutter, and Epic Systems, Inc. v. Lewis, addressing the continuing viability of the vindication of rights doctrine in arbitration, judicial review of an arbitrator’s decision to order a class action arbitration, and whether the NLRA should be interpreted to preclude employers from using class action waivers in agreements with their employees. Additional discussion of 2018-19 Supreme Court arbitration cases, including New Prime, Inc. v. Oliveira and Lamps Plus Inc. v. Varela. Consideration of the #Metoo movement and its impact on arbitration agreements and confidentiality in dispute resolution processes. Discussion of state and federal legislation addressing the use of arbitration for sexual harassment claims, including federal legislation like the End Forced Arbitration of Sexual Harassment Act bill. Substantial reorganization of the chapters on mediation, arbitration, and their variants, so that when students arrive at the new Chapter 8, Representing a Client in ADR (formerly Representing a Client in Mediation), the student is capable, as the modern lawyer should be, of representing a client in all ADR processes. The new emphasis is on facing the future. In addition to learning about ADR responses to existing matters, the student is challenged to put that learning to use in applying current ADR procedures to newly-developing issues, and in developing new processes when existing ones do not meet the client’s needs. Professors and students will benefit from: Thorough, systematic coverage, moving from overviews to critical analysis, application, evaluation, and practice A distinguished and experienced author team A direct and accessible writing style A wealth of simulations (both classic and new) and questions throughout Simulations allow students to evaluate, prepare for, and practice the various dispute resolution techniques Strong coverage of mediation

Services Marketing: Text and Cases, 2/e

Services Marketing: Text and Cases, 2/e PDF Author: Harsh V. Verma
Publisher: Pearson Education India
ISBN: 9788131754474
Category : Services industries
Languages : en
Pages : 680

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Book Description


AVL Systems for Bus Transit

AVL Systems for Bus Transit PDF Author: Doug J. Parker
Publisher: Transportation Research Board
ISBN: 0309097967
Category : Bus lines
Languages : en
Pages : 114

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Book Description
"TRB's Transit Cooperative Research Program (TCRP) Synthesis 73: AVL Systems for Bus Transit: Update explores the uses of computer-aided dispatch/automatic vehicle location (CAD/AVL) systems in fixed-route and demand-responsive services (bus AVL), as well as changes in agency practices related to the use of AVL systems."--Publisher's website.

Complaints and litigation

Complaints and litigation PDF Author: Great Britain: Parliament: House of Commons: Health Committee
Publisher: The Stationery Office
ISBN: 9780215560339
Category : Political Science
Languages : en
Pages : 194

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Book Description
Additional written evidence is contained in Volume 3, available on the Committee website at www.parliament.uk/healthcom

Handbook of Protest and Resistance in China

Handbook of Protest and Resistance in China PDF Author: Teresa Wright
Publisher: Edward Elgar Publishing
ISBN: 1786433788
Category : SOCIAL SCIENCE
Languages : en
Pages : 480

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Book Description
Featuring contributions from top scholars and emerging stars in the field, the Handbook of Protest and Resistance in China captures the complexity of protest and dissent in contemporary China, while simultaneously exploring a number of unifying themes. Examining how, when, and why individuals and groups have engaged in contentious acts, and how the targets of their complaints have responded, the volume sheds light on the stability of China’s existing political system, and its likely future trajectory.