Where there is no Tech Support PDF Download
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Author: Marc Maxson
Publisher: Lulu.com
ISBN: 0557252628
Category :
Languages : en
Pages : 94
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Book Description
Author: Marc Maxson
Publisher: Lulu.com
ISBN: 0557252628
Category :
Languages : en
Pages : 94
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Book Description
Author: Monica Oboagwina
Publisher: AuthorHouse
ISBN: 1449023819
Category : Computers
Languages : en
Pages : 86
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Book Description
Many times helpdesks have limited staff to handle the high volume of support calls. This can result in higher hold times or delays in answering your technical questions. The answer may be as simple as restarting the computer. Having the knowledge of simple technical tools will help you avoid long hold times or a long conversation. Not only do you save yourself from frustration from long tech support calls but you also get your computer up and running quicker.
Author: Jeff Mapua
Publisher: The Rosen Publishing Group, Inc
ISBN: 1477778861
Category : Juvenile Nonfiction
Languages : en
Pages : 82
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Book Description
This resource provides information for tech-savvy readers about the ins-and-outs of customer service and technical support, including education requirements, job duties and skills, and how to get started in these fields. This practical guide reveals the best educational and experiential paths to a career and emphasizes the importance of professional networking. It also delves into the statistics most relevant to job-seekers in these fields, examining what the career market looks like long-term and what job-seekers must do to land the career that they want.
Author: Andrew Sanchez
Publisher: Apress
ISBN: 1430225483
Category : Business & Economics
Languages : en
Pages : 275
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Book Description
Technical Support Essentials is a book about the many facets of technical support. It attempts to provide a wide array of topics to serve as points of improvement, discussion, or simply topics that you might want to learn. The topics range from good work habits to the way technical support groups establish their own style of work. This book applies theories, models, and concepts synthesized from existing research in other fields—such as management, economics, leadership, and psychology—and connects them to technical support. The goal is to build on the work of others and allow their success to evolve the profession. The book’s broad perspective looks at proven practices, legal issues, dealing with customers, utilizing resources, and an array of other topics of interest to tech support professionals.
Author: Henry Andrew Wong
Publisher: Henry Andrew Wong
ISBN: 1775369102
Category :
Languages : en
Pages : 169
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Book Description
Author: Public Service Commission of Wisconsin
Publisher:
ISBN:
Category : Public utilities
Languages : en
Pages : 608
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Book Description
Author: J.M. Snyder
Publisher: JMS Books LLC
ISBN: 1611521610
Category : Fiction
Languages : en
Pages : 23
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Book Description
Noah works in tech support at a software firm. He gets a frantic call from Becky, the receptionist in Development, asking him to assist a new employee tackle his network problems. Jared is having a bad first day at work, and sounds unbearably cute over the phone, but Noah's been disappointed before. To get away from the phones, he takes smoke breaks with his buddy Joel, Becky's boyfriend. When Noah sees a cute new employee, Joel's only too happy to help them hook up. Still, Noah doesn't want to write Jared out of the picture completely ...
Author: Vinesh Chandra
Publisher: BRILL
ISBN: 9004406875
Category : Education
Languages : en
Pages : 222
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Book Description
This autoethnography highlights the experiences of school leaders, teachers, university staff and students, and globally minded citizens working alongside local communities to enhance the quality of education for children in rural and remote schools in eight developing countries.
Author: Ric Knowles
Publisher: Cambridge University Press
ISBN: 100905001X
Category : Drama
Languages : en
Pages : 331
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Book Description
Ric Knowles' study is a politically urgent, erudite intervention into the ecology of theatre and performance festivals in an international context. Since the 1990s there has been an exponential increase in the number and type of festivals taking place around the world. Events that used merely to be events are now 'festivalized': structured, marketed, and promoted in ways that stress urban centres as tourist destinations and “creative cities” as targets of corporate enterprise. Ric Knowles examines the structure, content, and impact of international festivals that draw upon and represent multiple cultures and the roles they play in one of the most urgent processes of our times: intercultural negotiation and exchange. Covering a vast geographical sweep and exploring festival models both new and ancient, the work sets compelling new standards of practice for post-pandemic festivals.
Author: Jeffrey Silver
Publisher: Packt Publishing Ltd
ISBN: 1835880975
Category : Business & Economics
Languages : en
Pages : 316
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Book Description
Learn from the authors' combined 35 years of field experience along with real-world examples and stories to advance your career in the highly coveted field of sales engineering Key Features Fully comprehend the responsibilities and core skills needed to become a successful sales engineer Gain deeper knowledge of sales and see how sales engineering plays a vital role in an organization’s success Start or grow your sales engineering career, avoiding pitfalls and focusing on strengths Purchase of the print or Kindle book includes a free PDF eBook Book Description Sales engineers often need to balance their technical expertise with the soft skills needed to close deals and build lasting client relationships. This book provides a framework for both senior engineers seeking professional growth and individuals just starting their sales engineering careers. This book draws from the authors’ extensive experience in this industry and as leaders in top high-tech companies, offering real-world insights and life lessons applicable to this specialized and in-demand industry. You’ll pick up the core disciplines a successful sales engineer should exemplify, along with mastering practical, day-to-day operational aspects. Within these chapters, you will learn the roles and responsibilities of a sales engineer, as well as adjacent roles within a sales team. You’ll also develop the skills needed to navigate complex sales cycles and exceed traditional expectations. This book covers various key aspects of sales engineering, including mastering communication techniques, navigating complex meetings, managing customer expectations, understanding legal matters, and handling administrative tasks. By the end of this book, you’ll have acquired advanced knowledge to excel as a world-class sales engineer and become a valuable member of your organization’s broader team. What you will learn Familiarize yourself with the different types of organizations employing sales engineers Gain insights into the crucial soft skills necessary for effective client interaction Discover best practices in working technical demonstrations and proof of concepts from start to finish Navigate important decisions related to the role and your work-life balance Understand ancillary topics that affect sales engineers, often not discussed openly or directly Who this book is for This book is for sales engineers. Whether you're a seasoned professional or just starting your career, it will help you fully understand the dynamics of your role and become a world-class SE sought after by top employers or move into management positions. Use this book as a manual, referring to it whenever you encounter the situations described within.
