What are the roles of intercultural mediators in health care and what is the evidence on their contributions and effectiveness in improving accessibility and quality of care for refugees and migrants

What are the roles of intercultural mediators in health care and what is the evidence on their contributions and effectiveness in improving accessibility and quality of care for refugees and migrants PDF Author: Centers of Disease Control
Publisher: WHO Regional Office for Europe
ISBN: 9789289054355
Category : Political Science
Languages : en
Pages : 0

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Book Description
Intercultural mediators are employed to resolve linguistic and cultural barriers in a variety of health-care contexts. This report examines the main roles performed by intercultural mediators in health care across the WHO European Region and analyses evidence on their effectiveness in improving accessibility and quality of care for refugees and migrants, and the factors that enable them to have a positive impact. The beneficial impact of intercultural mediators is hindered by a lack of professionalization, insufficient training and the non-systematic and inconsistent implementation of intercultural mediation programmes. Developing training programmes and accreditation systems, further research into the effectiveness of intercultural mediators in health care, and the development of strategies that guarantee access to intercultural mediators in health care wherever and whenever needed will enormously improve the quality of health care for refugees and migrants.

What are the roles of intercultural mediators in health care and what is the evidence on their contributions and effectiveness in improving accessibility and quality of care for refugees and migrants

What are the roles of intercultural mediators in health care and what is the evidence on their contributions and effectiveness in improving accessibility and quality of care for refugees and migrants PDF Author: Centers of Disease Control
Publisher: WHO Regional Office for Europe
ISBN: 9789289054355
Category : Political Science
Languages : en
Pages : 0

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Book Description
Intercultural mediators are employed to resolve linguistic and cultural barriers in a variety of health-care contexts. This report examines the main roles performed by intercultural mediators in health care across the WHO European Region and analyses evidence on their effectiveness in improving accessibility and quality of care for refugees and migrants, and the factors that enable them to have a positive impact. The beneficial impact of intercultural mediators is hindered by a lack of professionalization, insufficient training and the non-systematic and inconsistent implementation of intercultural mediation programmes. Developing training programmes and accreditation systems, further research into the effectiveness of intercultural mediators in health care, and the development of strategies that guarantee access to intercultural mediators in health care wherever and whenever needed will enormously improve the quality of health care for refugees and migrants.

Translating Crises

Translating Crises PDF Author: Sharon O'Brien
Publisher: Bloomsbury Publishing
ISBN: 1350240109
Category : Language Arts & Disciplines
Languages : en
Pages : 465

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Book Description
Translating and interpreting in crises is emotionally and cognitively demanding, with crisis communication in intercultural and multilingual disaster settings relying on a multitude of cross-cultural mediators and ever-emerging new technologies. This volume explores the challenges and demands involved in translating crises and the ways in which people, technologies and organisations look for effective, impactful solutions to the communicative problems. Problematising the major issues, but also providing solutions and recommendations, chapters reflect on and evaluate the role of translation and interpreting in crisis settings. Covering a diverse range of situations from across the globe, such as health emergencies, severe weather events, earthquakes, terrorist attacks, conflicts, and mass migration, this volume analyses practices and investigates the effectiveness of current approaches and communication strategies. The book considers perspectives, from interpreting specialists, educators, emergency doctors, healthcare professionals, psychologists, and members of key NGOs, to reflect the complex and multifaceted nature of crisis communication. Placing an emphasis on lessons learnt and innovative solutions, Translating Crises points the way towards more effective multilingual emergency communication in future crises.

World report on the health of refugees and migrants

World report on the health of refugees and migrants PDF Author:
Publisher: World Health Organization
ISBN: 9240054464
Category : Medical
Languages : en
Pages : 344

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Book Description
Worldwide, more people are on the move now than ever before, yet many refugees and migrants face poorer health outcomes than the host populations. Addressing their health needs is, therefore, a global health priority and integral to the principle of the right to health for all. The key is to strengthen and maintain health systems by ensuring that they are refugee- and migrant-sensitive and inclusive. Health outcomes are influenced by a whole host of determinants. However, refugees and migrants face additional determinants such as precarious legal status; discrimination; social, cultural, linguistic, administrative and financial barriers; lack of information about health entitlements; low health literacy; and fear of detention and deportation. This groundbreaking publication outlines current and future opportunities and challenges and provides several strategies to improve the health and well-being of refugees and migrants. It is an advocacy tool for national and international policy-makers involved in health and migration. Evidence on the health of refugees and migrants remains fragmented – comparable data across countries and over time are urgently needed to track progress towards the health-related United Nations Sustainable Development Goals. With only 8 years until the 2030 target date to transform our world, the time to act is now.

Strengthening primary health care to tackle racial discrimination, promote intercultural services and reduce health inequities

Strengthening primary health care to tackle racial discrimination, promote intercultural services and reduce health inequities PDF Author: World Health Organization
Publisher: World Health Organization
ISBN: 9240057102
Category : Medical
Languages : en
Pages : 54

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Book Description


The Routledge Handbook of Intercultural Mediation

The Routledge Handbook of Intercultural Mediation PDF Author: Dominic Busch
Publisher: Taylor & Francis
ISBN: 1000771733
Category : Business & Economics
Languages : en
Pages : 529

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Book Description
Offering unique coverage of an emerging, interdisciplinary area, this comprehensive handbook examines the theoretical underpinnings and emergent conceptions of intercultural mediation in related fields of study. Authored by global experts in fields from intercultural communication and conflict resolution to translation studies, literature, political science, and foreign language teaching, chapters trace the history, development, and present state of approaches to intercultural mediation. The sections in this volume show how the concept of intercultural mediation has been constructed among different fields and shaped by its specific applications in an open cycle of influence. The book parses different philosophical conceptions as well as pragmatic approaches, providing ample grounding in the key perspectives on this growing field of discourse. The Routledge Handbook of Intercultural Mediation is a valuable reference for graduate and postgraduate students studying mediation, conflict resolution, intercultural communication, translation, and psychology, as well as for practitioners and researchers in those fields and beyond.

Understanding National Culture and Ethics in Organizations

Understanding National Culture and Ethics in Organizations PDF Author: Iulian Warter
Publisher: Emerald Group Publishing
ISBN: 183867022X
Category : Business & Economics
Languages : en
Pages : 248

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Book Description
Understanding National Culture and Ethics in Organisations: A Study of Eastern and Central Europe reveals some leading questions in business research, linking ethics and national culture, with a particular emphasis on Eastern European countries.

What Strategies to Address Communication Barriers for Refugees and Migrants in Health Care Settings Have Been Implemented and Evaluated Across the WHO European Region?

What Strategies to Address Communication Barriers for Refugees and Migrants in Health Care Settings Have Been Implemented and Evaluated Across the WHO European Region? PDF Author: Centers of Disease Control
Publisher: World Health Organization
ISBN: 928905350X
Category : Medical
Languages : en
Pages : 50

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Book Description
The provision of effective health care to linguistically and culturally diverse migrant populations has been identified as a crucial public health issue. This scoping review examines strategies which have been implemented and evaluated to address communication barriers experienced by refugees and migrants in health care settings across the WHO European Region. Four main types of strategy were identified: cultural mediation interpretation translation of health information and guidance and training for health care providers. These have been used to support access to health care management of specific diseases and promotion of health across a wide variety of health care settings. Intersectoral collaboration was seen as important in the development and implementation of strategies. Policy considerations include the development of national policies and the promotion of intersectoral dialogue to augment the knowledge base and resolve the common issues identified such as provision of training and confusion regarding the roles of mediators/interpreters that affect strategy implementation and evaluation.

Immigration, Public Policy, and Health

Immigration, Public Policy, and Health PDF Author: Dennis Raphael
Publisher: Canadian Scholars
ISBN: 1551309270
Category : Social Science
Languages : en
Pages : 392

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Book Description
This timely edited collection by Dennis Raphael critically analyzes how public policy directions affect the health outcomes of immigrants. Using a comparative case study methodology, the contributing authors consider the immigration experience in nine developed nations: Australia, Austria, Belgium, Canada, Denmark, Germany, Norway, Sweden, and the United Kingdom. Immigration, Public Policy, and Health sets out to ascertain if the form of the welfare state—whether social democratic, conservative, or liberal—interacts with the politics of a nation to shape the lived experiences and health of newcomers. Highlighting the importance of understanding how public policies determine the quality and distribution of the social determinants of health, this volume identifies numerous issues that are common across the nine nations and suggests future directions for immigration policy and research. The contributors address current topics, including the “healthy immigrant effect,” the experiences of immigrants versus refugees, the influence of anti-immigration political parties, and the link between multiculturalism policies and successful integration. Featuring chapter objectives, critical thinking questions, glossaries, and annotated lists of recommended readings and websites, this highly accessible text is the perfect resource for instructors and students in health sciences, sociology, and immigration studies.

Handbook on How to Implement a One-Stop-Shop for Immigrant Integration

Handbook on How to Implement a One-Stop-Shop for Immigrant Integration PDF Author: Catarina Reis Oliveira
Publisher: Observatório da Imigração, ACIDI, I.P.
ISBN:
Category :
Languages : en
Pages : 96

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Book Description
The Handbook on how to implement a One-Stop-Shop is one of the main outcomes of the project “One-Stop-Shop: a new answer for immigrant integration” (JLS/2006/INTI/148)1 , funded by the European Commission INTI Fund (Directorate-General Justice, Freedom and Security) and promoted and coordinated by the High Commission for Immigration and Intercultural Dialogue (ACIDI, I.P. - the Portuguese state service for the integration of immigrants). The main aim of this project was to create a network of partners to discuss and assess a “One-Stop-Shop” approach, recommended in the Commission’s Common Agenda for Integration (COM 2005 389) to strengthen the implementation of the sixth Common Basic Principle on Integration - “Access for immigrants to institutions, as well as to public and private goods and services, on a basis equal to national citizens and in a non-discriminatory way is an essential foundation”. The Portuguese experience, within this innovative One-Stop-Shop strategy, was also considered as an example in order to contextualise this project. In 2004, Portugal, through ACIDI, I.P., developed two One-Stop-Shops with the official name National Immigrant Support Centres. These two centres, created exclusively for immigrants, bring together under the same roof a number of services related to immigration. Following the philosophy of working with partners to develop good integration policies and outcomes, in a context of shared responsibility – as also defined as a priority in the seventh and ninth Common Basic Principles on Integration -, the centres involve the departments of five Ministries and offer specialised offices that provide specific support. The first edition of the Handbook on Integration for policy-makers and practitioners - a guide to provide valuable and practical guidance for implementing the Common Basic Principles on Integration and facilitating the exchange of experience, information and policy initiatives – identified the Portuguese One-Stop-Shops as an example of Best Practice in working with partners to achieve immigrant integration outcomes. In Portugal the One-Stop-Shop approach also proved to be innovative in terms of providing a joined-up response for the service-user, since it is based on a general shared data management system used in attending to the public, facilitating the digitalisation of data and documents and communication between the different offices, and on the involvement of cultural mediators from the different immigrant communities in public administration service provision. Having been in operation for two years, in 2006 the Portuguese High Commission for Immigration requested the International Organization for Migration (IOM) to undertake an independent evaluation of the outcomes of these support centres. Among the most relevant conclusions of the IOM report was the recommendation of the development of an international network to discuss and assess the One-Stop-Shop as a model for immigrant integration and to examine the feasibility of its implementation in other EU Member States. ACIDI, I.P. convened seven other partners to implement the project “One-Stop-Shop: a new answer for immigrant integration”: the Hellenic Migration Policy Institute (Greece), the General-Directorate of Immigration (Italy), the General-Directorate of Immigrant Integration (Spain), the Immigrant Council of Ireland (Ireland), Network Migration in Europe, e.V. (Germany), the International Organization for Migration – Mission in Portugal and the Institute for Migration and Ethnic Studies at the University of Amsterdam (the Netherlands). Hence the assessment of the One-Stop-Shop approach was guaranteed through a diversity of project partners, including: (1) countries with a recent immigration experience and countries that are already experiencing second and third generations of immigrants; and (2) partners representing national state integration services (Portugal, Spain and Italy), partners from Non-Governmental Organisations (Ireland and Germany), a partner operating under private law with Ministerial supervision (Greece), a research centre that coordinates a Network of Excellence on the field of International Migration, Integration and Social Cohesion – IMISCOE (the Netherlands), and an international organisation (International Organization for Migration). This European project, implemented from September 2007 to February 2009 with European Commission funding, also involved a variety of actors with expertise in immigrant integration, including policymakers, Government actors (at the local, regional and national levels), service providers, researchers, immigrant associations and other relevant stakeholders. These diverse integration stakeholders monitored all the project activities as part of the Steering Committee3 of the project and/or as members of one of the six national Advisory Committees4 created in the participant countries. During the implementation of the project these key actors were involved in many activities: contributing to the discussion of the country reports5 and of the working documents of the project; providing information on the main integration difficulties that immigrants face in their societies in terms of service provision or relevant support services that already exist; and participating in the transnational workshops hosted by the project partners. The information, initial ideas, inspiring examples and preliminary recommendations gathered through the different activities of the project - with the support of all of these key actors - were crucial for building the chapters of this Handbook. Some of these form part of the Handbook, inserted in boxes throughout the text, while more detailed information and links are available on the project website - www.oss.inti.acidi.gov.pt. This Handbook reflects the work of a network of partners who, after analysing their country reports on immigrant integration7 , were able to discuss and assess a “One-Stop-Shop” service. The sharing of experiences and expertise between all the participants involved in the project (including those who participated in the Steering Committee and in the national Advisory Committees) enhanced the final outcomes of the initiative, including the project website and this Handbook. This Handbook is also based on the outcomes of three Transnational Workshops8 undertaken during the course of this INTI project. Each workshop dealt with a specific theme related to the Project: (1) the first Transnational Workshop was held in Dublin on 26 February 2008 and the theme of the Workshop was ‘The Role of Socio-Cultural Mediators in the One-Stop-Shop’; (2) the second Transnational Workshop was held in Athens on 6 June 2008 and the theme of the Workshop was ‘Integrated Service Provision to Immigrants: examples of One-Stop-Shops in Europe’; and (3) the third Transnational Workshop was held in Berlin on 8 July 2008 and the theme of the Workshop was: ‘Partnerships between NGOs and Government actors in providing services to migrants’. These Workshops were convened by three of the project partners and were attended by representatives of the partner organisations together with members of each of the national Advisory Committees and other Governmental and non-Governmental policymakers and integration stakeholders. As this Project aims to develop an approach that is replicable in different European Union Member States and this Handbook intends to provide valuable and practical guidance for implementing the One-Stop-Shop service, it was considered to be fundamental to have an external evaluation of the final outcomes of the project. Accordingly, and keeping in mind the eleventh Common Basic Principle on Integration – “developing clear goals, indicators and evaluation mechanisms” - the project evaluation was undertaken by Prof. Rinus Penninx, the coordinator of the IMISCOE Network of Excellence. A detailed evaluation of the feasibility of One-Stop-Shop implementation in Member States in view of the project deliverables (e.g. Handbook on How to Implement a One-Stop-Shop, Country Reports, Minutes of Advisory Committees’ meetings and Workshop results) was developed and updated onto the project website. In sum, the exchange of experiences and knowhow between the partners and members of national Advisory Committees involved in the project provided added value to the initiative, and facilitated the coherent, effective and replicable integration strategy for European Union Member States that we present in this book. Rather than a prescriptive document, this Handbook should be seen as a source of inspiration for various actors in the European Union in implementing integration policies in the field of service provision. Furthermore, taking into consideration that in some countries the recent debate on immigration started as a reaction to a perceived failure of integration policies, it seems that the approach developed in this project can re-orientate this debate. The identification, definition and evaluation of a new service for immigrant integration, based on the experiences of different Member States and different integration stakeholders, and where immigrants have a fundamental role, is in line with the European Union’s top priorities. It is our belief that the One-Stop-Shop service can respond in an innovative and feasible way to various concerns and challenges related to immigrant integration in Member States.

World Migration Report 2020

World Migration Report 2020 PDF Author: United Nations
Publisher: United Nations
ISBN: 9290687894
Category : Political Science
Languages : en
Pages : 492

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Book Description
Since 2000, IOM has been producing world migration reports. The World Migration Report 2020, the tenth in the world migration report series, has been produced to contribute to increased understanding of migration throughout the world. This new edition presents key data and information on migration as well as thematic chapters on highly topical migration issues, and is structured to focus on two key contributions for readers: Part I: key information on migration and migrants (including migration-related statistics); and Part II: balanced, evidence-based analysis of complex and emerging migration issues.