Author: Ian Cunningham
Publisher: Routledge
ISBN: 0415874734
Category : Business & Economics
Languages : en
Pages : 259
Book Description
This volume draws together a team of expert contributors to explore how the process of outsourcing is impacting the internal and external labour markets of voluntary organisations, and the implications for the policy objectives underlying the externalisation of the delivery of public services to them.
Voluntary Organisations and Public Service Delivery
Author: Ian Cunningham
Publisher: Routledge
ISBN: 0415874734
Category : Business & Economics
Languages : en
Pages : 259
Book Description
This volume draws together a team of expert contributors to explore how the process of outsourcing is impacting the internal and external labour markets of voluntary organisations, and the implications for the policy objectives underlying the externalisation of the delivery of public services to them.
Publisher: Routledge
ISBN: 0415874734
Category : Business & Economics
Languages : en
Pages : 259
Book Description
This volume draws together a team of expert contributors to explore how the process of outsourcing is impacting the internal and external labour markets of voluntary organisations, and the implications for the policy objectives underlying the externalisation of the delivery of public services to them.
Voluntary Organizations and Public Service Delivery
Author: Ian Cunningham
Publisher: Routledge
ISBN: 1136814248
Category : Business & Economics
Languages : en
Pages : 259
Book Description
Voluntary Organizations and Public Sector Delivery examines how aspects of voluntary sector employment are affected by its engagement with the growing trend to the market-based outsourcing in the delivery of public services within industrialized countries. The volume draws together a team of well-recognized academic contributors from the UK, Canada, Australia and the United States to explore how the process of outsourcing is impacting the internal and external labor markets of voluntary organizations, and the implications for the policy objectives underlying the externalization of the delivery of public services to them. These themes of change in employment are covered in depth in the UK with dedicated chapters exploring, workforce patterns and skill needs, HR policies and practices, recruitment and selection, graduate recruitment, unionization, pay and conditions and psychological contracts in organizations. The book also contains a significant international comparative dimension with individual chapter analysis of employment issues in Australia, Canada and the United States, as well as an Anglo-German comparison.
Publisher: Routledge
ISBN: 1136814248
Category : Business & Economics
Languages : en
Pages : 259
Book Description
Voluntary Organizations and Public Sector Delivery examines how aspects of voluntary sector employment are affected by its engagement with the growing trend to the market-based outsourcing in the delivery of public services within industrialized countries. The volume draws together a team of well-recognized academic contributors from the UK, Canada, Australia and the United States to explore how the process of outsourcing is impacting the internal and external labor markets of voluntary organizations, and the implications for the policy objectives underlying the externalization of the delivery of public services to them. These themes of change in employment are covered in depth in the UK with dedicated chapters exploring, workforce patterns and skill needs, HR policies and practices, recruitment and selection, graduate recruitment, unionization, pay and conditions and psychological contracts in organizations. The book also contains a significant international comparative dimension with individual chapter analysis of employment issues in Australia, Canada and the United States, as well as an Anglo-German comparison.
Service Delivery and Public Sector Marketing
Author: Ciaran O'Faircheallaigh
Publisher: Macmillan Education AU
ISBN: 9780732903862
Category : Business & Economics
Languages : en
Pages : 216
Book Description
This collection of 13 papers from a conference held in 1990 by the Centre for Australian Public Sector Management at Griffith University assesses the impact of recent public sector reforms on service delivery and marketing. Case studies from Australia and New Zealand are used to highlight the various problems and issues involved.
Publisher: Macmillan Education AU
ISBN: 9780732903862
Category : Business & Economics
Languages : en
Pages : 216
Book Description
This collection of 13 papers from a conference held in 1990 by the Centre for Australian Public Sector Management at Griffith University assesses the impact of recent public sector reforms on service delivery and marketing. Case studies from Australia and New Zealand are used to highlight the various problems and issues involved.
Improving Public Service Delivery
Author: Peter C. Humphreys
Publisher: Institute of Public Administration
ISBN: 9781902448008
Category : Administrative agencies
Languages : en
Pages : 108
Book Description
Publisher: Institute of Public Administration
ISBN: 9781902448008
Category : Administrative agencies
Languages : en
Pages : 108
Book Description
Public Services and the Third Sector
Author: Great Britain. Parliament. House of Commons. Public Administration Select Committee
Publisher: The Stationery Office
ISBN: 9780215521552
Category : Political Science
Languages : en
Pages : 304
Book Description
Incorporating HC 540-i-v, session 2006-07
Publisher: The Stationery Office
ISBN: 9780215521552
Category : Political Science
Languages : en
Pages : 304
Book Description
Incorporating HC 540-i-v, session 2006-07
Public Service Operations Management
Author: Zoe Radnor
Publisher: Routledge
ISBN: 1317602943
Category : Business & Economics
Languages : en
Pages : 451
Book Description
How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
Publisher: Routledge
ISBN: 1317602943
Category : Business & Economics
Languages : en
Pages : 451
Book Description
How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.
The Third Sector Delivering Public Services
Author: James Rees
Publisher: Policy Press
ISBN: 1447322428
Category : Business & Economics
Languages : en
Pages : 296
Book Description
This book offers a comprehensive overview of the role of the third sector--voluntary or nonprofit groups--in the delivery of public services in the United Kingdom. It details the historical development of the relationship between the government and the third sector, reviews major debates and controversies that have accompanied the increasing reliance on third-sector work in recent years, and explores the various fields in which third-sector activity is prominent.
Publisher: Policy Press
ISBN: 1447322428
Category : Business & Economics
Languages : en
Pages : 296
Book Description
This book offers a comprehensive overview of the role of the third sector--voluntary or nonprofit groups--in the delivery of public services in the United Kingdom. It details the historical development of the relationship between the government and the third sector, reviews major debates and controversies that have accompanied the increasing reliance on third-sector work in recent years, and explores the various fields in which third-sector activity is prominent.
The Third Sector, Social Enterprise and Public Service Delivery
Author: Madeline Powell
Publisher: Taylor & Francis
ISBN: 1003847161
Category : Business & Economics
Languages : en
Pages : 179
Book Description
Social enterprises are businesses with primarily social or environmental purposes designed to create value for the clients of the business, and to reinvest surpluses into the business or community. They serve as social innovation laboratories, and frequently collaborate with governments or other nonprofits to serve their communities and clientele. The chapters in this book discuss the development and flourishing of social enterprises in eight countries around the world, including China, India, Great Britain, the United States and the Czech Republic. Specifically, the authors cover how social enterprises are managed, how they operate with their national and local governments, and the contributions they are making to service delivery and social innovation. Different theoretical lenses are used to assess the roles that social enterprises play in the different countries, and how they relate both to the nonprofit world and their governments. This book will appeal to all students, researchers and scholars who focus on the third sector, social economy, public policy and social enterprise, as well as to intellectual social enterprise leaders and practitioners. The chapters in this book were originally published as a special issue of Public Management Review.
Publisher: Taylor & Francis
ISBN: 1003847161
Category : Business & Economics
Languages : en
Pages : 179
Book Description
Social enterprises are businesses with primarily social or environmental purposes designed to create value for the clients of the business, and to reinvest surpluses into the business or community. They serve as social innovation laboratories, and frequently collaborate with governments or other nonprofits to serve their communities and clientele. The chapters in this book discuss the development and flourishing of social enterprises in eight countries around the world, including China, India, Great Britain, the United States and the Czech Republic. Specifically, the authors cover how social enterprises are managed, how they operate with their national and local governments, and the contributions they are making to service delivery and social innovation. Different theoretical lenses are used to assess the roles that social enterprises play in the different countries, and how they relate both to the nonprofit world and their governments. This book will appeal to all students, researchers and scholars who focus on the third sector, social economy, public policy and social enterprise, as well as to intellectual social enterprise leaders and practitioners. The chapters in this book were originally published as a special issue of Public Management Review.
Handbook of Public Service Delivery
Author: Christopher G. Reddick
Publisher: Edward Elgar Publishing
ISBN: 1035315319
Category : Business & Economics
Languages : en
Pages : 439
Book Description
Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.
Publisher: Edward Elgar Publishing
ISBN: 1035315319
Category : Business & Economics
Languages : en
Pages : 439
Book Description
Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.
Rethinking Public Service Delivery
Author: John Alford
Publisher: Bloomsbury Publishing
ISBN: 1137007249
Category : Political Science
Languages : en
Pages : 328
Book Description
Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working – including contracting, partnering, client co-production, inter-governmental collaboration and volunteering – pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.
Publisher: Bloomsbury Publishing
ISBN: 1137007249
Category : Political Science
Languages : en
Pages : 328
Book Description
Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working – including contracting, partnering, client co-production, inter-governmental collaboration and volunteering – pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.