Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 44
Book Description
United States of America V. Craig
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 44
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 44
Book Description
United States of America V. Sewell
Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 54
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages : 54
Book Description
Customers for Life
Author: Carl Sewell
Publisher: Crown Currency
ISBN: 0307567311
Category : Business & Economics
Languages : en
Pages : 241
Book Description
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
Publisher: Crown Currency
ISBN: 0307567311
Category : Business & Economics
Languages : en
Pages : 241
Book Description
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.
Digest of Decisions Relating to National Banks, 1864-1926--[1864-1936].: pts. 1-2. 1932-1934 (1934)
Author: United States. Office of the Comptroller of the Currency
Publisher:
ISBN:
Category : Banking law
Languages : en
Pages : 344
Book Description
Publisher:
ISBN:
Category : Banking law
Languages : en
Pages : 344
Book Description
United States Reports
Author: United States. Supreme Court
Publisher:
ISBN:
Category : Courts
Languages : en
Pages : 886
Book Description
Publisher:
ISBN:
Category : Courts
Languages : en
Pages : 886
Book Description
Cases Argued and Decided in the Supreme Court of the United States
Author: United States. Supreme Court
Publisher:
ISBN:
Category : Law reports, digests, etc
Languages : en
Pages : 1576
Book Description
Publisher:
ISBN:
Category : Law reports, digests, etc
Languages : en
Pages : 1576
Book Description
A Treatise on Monopolies and Unlawful Combinations Or Restraints
Author: Joseph Asbury Joyce
Publisher:
ISBN:
Category : Antitrust law
Languages : en
Pages : 874
Book Description
Publisher:
ISBN:
Category : Antitrust law
Languages : en
Pages : 874
Book Description
United States Government Publications Monthly Catalog
Author:
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 1620
Book Description
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 1620
Book Description
United States Government Publications, a Monthly Catalog
Author: United States. Superintendent of Documents
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 1808
Book Description
February issue includes Appendix entitled Directory of United States Government periodicals and subscription publications; September issue includes List of depository libraries; June and December issues include semiannual index.
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 1808
Book Description
February issue includes Appendix entitled Directory of United States Government periodicals and subscription publications; September issue includes List of depository libraries; June and December issues include semiannual index.
Lexicon of Geologic Names of the United States (including Alaska).
Author:
Publisher:
ISBN:
Category : Geology
Languages : en
Pages : 1476
Book Description
Issue identified as 1935 covers names used through Dec. 1935.
Publisher:
ISBN:
Category : Geology
Languages : en
Pages : 1476
Book Description
Issue identified as 1935 covers names used through Dec. 1935.