United States of America V. Craig

United States of America V. Craig PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 44

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United States of America V. Craig

United States of America V. Craig PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 44

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United States of America V. Sewell

United States of America V. Sewell PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 54

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Customers for Life

Customers for Life PDF Author: Carl Sewell
Publisher: Crown Currency
ISBN: 0307567311
Category : Business & Economics
Languages : en
Pages : 241

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Book Description
In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking “Ten Commandments of Customer Service” apply to today’s world. Drawing on his incredible success in transforming his Dallas Cadillac dealership into the second largest in America, Carl Sewell revealed the secret of getting customers to return again and again in the original Customers for Life. A lively, down-to-earth narrative, it set the standard for customer service excellence and became a perennial bestseller. Building on that solid foundation, this expanded edition features five completely new chapters, as well as significant additions to the original material, based on the lessons Sewell has learned over the last ten years. Sewell focuses on the expectations and demands of contemporary consumers and employees, showing that businesses can remain committed to quality service in the fast-paced new millennium by sticking to his time-proven approach: Figure out what customers want and make sure they get it. His “Ten Commandants” provide the essential guidelines, including: • Underpromise, overdeliver: Never disappoint your customers by charging them more than they planned. Always beat your estimate or throw in an extra service free of charge. • No complaints? Something’s wrong: If you never ask your customers what else they want, how are you going to give it to them? • Measure everything: Telling your employees to do their best won’t work if you don’t know how they can improve.

Digest of Decisions Relating to National Banks, 1864-1926--[1864-1936].: pts. 1-2. 1932-1934 (1934)

Digest of Decisions Relating to National Banks, 1864-1926--[1864-1936].: pts. 1-2. 1932-1934 (1934) PDF Author: United States. Office of the Comptroller of the Currency
Publisher:
ISBN:
Category : Banking law
Languages : en
Pages : 344

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United States Reports

United States Reports PDF Author: United States. Supreme Court
Publisher:
ISBN:
Category : Courts
Languages : en
Pages : 886

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Cases Argued and Decided in the Supreme Court of the United States

Cases Argued and Decided in the Supreme Court of the United States PDF Author: United States. Supreme Court
Publisher:
ISBN:
Category : Law reports, digests, etc
Languages : en
Pages : 1576

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A Treatise on Monopolies and Unlawful Combinations Or Restraints

A Treatise on Monopolies and Unlawful Combinations Or Restraints PDF Author: Joseph Asbury Joyce
Publisher:
ISBN:
Category : Antitrust law
Languages : en
Pages : 874

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United States Government Publications Monthly Catalog

United States Government Publications Monthly Catalog PDF Author:
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 1620

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United States Government Publications, a Monthly Catalog

United States Government Publications, a Monthly Catalog PDF Author: United States. Superintendent of Documents
Publisher:
ISBN:
Category : Government publications
Languages : en
Pages : 1808

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Book Description
February issue includes Appendix entitled Directory of United States Government periodicals and subscription publications; September issue includes List of depository libraries; June and December issues include semiannual index.

Lexicon of Geologic Names of the United States (including Alaska).

Lexicon of Geologic Names of the United States (including Alaska). PDF Author:
Publisher:
ISBN:
Category : Geology
Languages : en
Pages : 1476

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Book Description
Issue identified as 1935 covers names used through Dec. 1935.