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Understanding Street-Level Bureaucracy

Understanding Street-Level Bureaucracy PDF Author: Peter L. Hupe
Publisher: Policy Press
ISBN: 1447313267
Category : Business & Economics
Languages : en
Pages : 404

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Book Description
This book draws together internationally acclaimed scholars from across the world to address the roles of public officials whose jobs involve dealing directly with the public. Covering a broad range of jobs, including the delivery of benefits and services, the regulation of social and economic behavior, and the expression and maintenance of public values, the book presents in-depth discussions of different approaches, the possibilities for discretionary autonomy, and directions for further research in the field.