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Turning Words, Spinning Worlds

Author: Michael Rosen
Publisher: Routledge
ISBN: 1134435703
Category : Social Science
Languages : en
Pages : 261

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Book Description
This collection represents Michael Rosen's encounter with an 'ethnography of the center'-the study of cultural orders in the heart of the metropolis. Considers occupational worlds from finance and advertising to the subworld of drug dealing.

Ethnographic Research in Maternal and Child Health

Author: Fiona Dykes
Publisher: Routledge
ISBN: 1317647920
Category : Medical
Languages : en
Pages : 234

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Book Description
A unique and innovative resource for conducting ethnographic research in health care settings, Ethnographic Research in Maternal and Child Health provides a combination of ethnographic theory and an international selection of empirical case studies. The book begins with an overview of the origins and development of ethnography as a methodology, discussing underpinning theoretical perspectives, key methods and challenges related to conducting this type of research. The following substantive chapters present and reflect on ethnographic studies conducted in the fields of maternal and child health, neonatal nursing, midwifery and reproductive health. Designed for academics, postgraduate students and health practitioners within maternal and child health, family health, medical sociology, medical anthropology, medicine, midwifery, neonatal care, paediatrics, social anthropology and public health, the book will also illuminate issues that can help health practitioners to improve service delivery.

Gender Equality in Public Services

Author: Hazel Conley
Publisher: Routledge
ISBN: 1136236864
Category : Business & Economics
Languages : en
Pages : 267

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Book Description
The provision of state funded and democratically accountable care services represents one of the most potentially transformative advances in gendered social relations and equality for women by ‘defamilizing’ care and providing paid work. But the cost of providing these services, which women have access to them and how they should be provided are always at the forefront of debate, especially during economic crises. Socially funded and publicly accountable care services are therefore a key site of feminist activity, but also the frontline for spending cuts and 'reform' during times of austerity. Gender Equality in Public Services analyses how gender equality work in British public services is changing in response to factors including: equality legislation; the erosion of local democracy, privatisation of public services and new forms of feminist activism and leadership. It also assesses the challenges and opportunities for promoting women’s equality in producing and using public services. Impacting upon developed and developing economies, the arguments in this challenging book explore the potential of equality and feminist activism and leadership for radical and transformational change. It will appeal to advanced students, researchers and practitioners interested in social policy, feminist organization theory, equal opportunities and gender mainstreaming practice.

The Public Services under Reconstruction

Author: Marja Gastelaars
Publisher: Routledge
ISBN: 1134028520
Category : Business & Economics
Languages : en
Pages : 363

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Book Description
This book examines the services in and around the public domain. The author analyses a number of socio-cultural changes that are generally considered relevant to these services, including the rationalising efforts of the New Public Management and the introduction of IT. The book particularly addresses the diversity of services. It focuses on the local complexities of their day to day processes of service delivery, and on the diversity of client experiences and professional roles associated with various client relationships. A practical objective of this book is to encourage its readers to ‘redefine’ the services they professionally deal with, and move beyond the standard requirements of the New Public Management that are so often taken for granted as a starting point. Professional managers are, for instance, invited to reconsider their currently quite dominant ‘technical’ managerial perspective. Service professionals are encouraged to make sense of the risks and responsibilities involved with their day to day negotiations, including the impact of the services on the lives of their clients. Gastelaars adopts and interpretive approach to her subject, combining discourse analysis and ethnographic research to concentrate on the actual practices associated with service delivery, rather than on theories and justifications.

Sexual Orientation at Work

Author: Fiona Colgan
Publisher: Routledge
ISBN: 1136278540
Category : Business & Economics
Languages : en
Pages : 272

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Book Description
Sexual Orientation at Work: Contemporary Issues and Perspectives brings together contemporary international research on sexual orientation and draws out its implications for lesbian, gay, bisexual, trans and heterosexual employees and managers. It provides new empirical and theoretical insights into sexual orientation employment discrimination and equality work in countries such as South Africa, Turkey, Australia, Austria, Canada, US and the UK. This book is novel in its focus on how sexual orientation intersects with other aspects of difference such as age, class, ethnicity and disability. It adopts new theoretical perspectives (e.g. queer theory) to analyze the rise of new ‘gay-friendly’ organizations, and examines important methodological issues in collecting socio-economic data about sexual minorities. Providing an accessible account of key issues and perspectives on sexual orientation in the workplace, Sexual Orientation at Work caters to a wide range of readers across business, feminist, and LGBT/Queer Studies fields.

Untold Stories in Organizations

Author: Michal Izak
Publisher: Routledge
ISBN: 1317654455
Category : Business & Economics
Languages : en
Pages : 263

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Book Description
The field of organizational storytelling research is productive, vibrant and diverse. Over three decades we have come to understand how organizations are not only full of stories but also how stories are actively making, sustaining and changing organizations. This edited collection contributes to this body of work by paying specific attention to stories that are neglected, edited out, unintentionally omitted or deliberately left silent. Despite the fact that such stories are not voiced they have a role to play in organizational analysis. The chapters in this volume variously explore how certain realities become excluded or silenced. The stories that remain below the audible range in organizations offer researchers an access to study political practices which marginalise certain organisational realities whilst promoting others. This volume offers a further contribution by paying heed to silence and the processes of silencing. These silences influence the choice of issues on organisational agendas, the choice of audience(s) to which these discourses are addressed and the ways of addressing them. In exploring these relatively understudied terrains, Untold Stories in Organizations comprises an important contribution to the organizational storytelling space, opening paths for new trajectories in storytelling research.

The Dark Side of Emotional Labour

Author: Jenna Ward
Publisher: Routledge
ISBN: 1134094159
Category : Business & Economics
Languages : en
Pages : 148

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Book Description
The Dark Side of Emotional Labour explores the work that the rest of society would rather not think about, the often unseen work that is emotionally disturbing, exhausting, upsetting, and stigmatising. This is work that is simultaneously undesirable and rewarding, work whose tasks are eschewed and yet necessary for the effective function of individual organisations and society at large. Diverse and challenging, this book examines how workers such as the doorman, the HR manager, the waiter and the doctor’s receptionist experience verbal aggression and intimidation; how the prison officer and home carer respond to the emotions associated with physical violence, and; how the Samaritan, banker and veterinarian deal in death and despair. It also considers how different individuals develop the emotional capital necessary to cope with the dark side of emotional labour, and how individuals can make sense of, and come to take satisfaction and pride in, such difficult work. Finally, the book considers what is to be done with darker emotional work, both in terms of the management and care of those labouring on the dark side. Challenging and original, this book gives a voice to those who undertake the most demanding work on our behalf. It will be of interest to researchers and students of organisation studies and its related fields, and to every one of us who is called on to work or manage on the Dark Side.

Artifacts and Organizations

Author: Anat Rafaeli
Publisher: Psychology Press
ISBN: 1134811306
Category : Business & Economics
Languages : en
Pages : 343

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Book Description
Artifacts in organizations are ubiquitous but often overlooked. The chapters in this book illustrate that artifacts are everywhere in organizational life. They prevail in how offices are decorated, language is used, business cards are designed, and office cartoons are displayed. In addition, artifacts can be seen in the name of an organization and its employees, products, buildings, processes, and contracts, and they represent people, organizations, and professions. Artifacts and Organizations suggests that artifacts are neither superficial nor pertinent only to organizational culture. They are relevant to a rich and diverse set of organizational processes within and across multiple levels of analysis. Artifacts are shown to be integral to identity, sense-giving and sense-making processes, interpretation and negotiation, legitimacy, and branding. The book seeks to communicate that artifacts are often much more than what is currently recognized in organizational research. The four sections of this edited volume address various aspects of what is known about and known through artifacts. Together, the full set of chapters challenge the field to move beyond a narrow conceptualization and understanding of artifacts in organizations. This book leads students to embrace the full complexity and richness of artifacts. In addition, the text seeks to inspire those who focus on artifacts as symbols to delve deeper into the complexities of artifacts-in-use, for individuals, organizations, and institutions.

Shadowing

Author: Barbara Czarniawska-Joerges
Publisher: Copenhagen Business School Press DK
ISBN: 9788763002158
Category : Political Science
Languages : en
Pages : 138

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Book Description
Shadowing offers an array of techniques to study people on the move, and the book is addressed to all social scientists interested in fieldwork as a way of grasping phenomena typical of late modernity. The book's starting point is that present times require different metaphors than static "cultures," "organizations," or even "societies." It is time to start constructing a mobile ethnology that is knowledge about people, objects, and ideas that circulate globally. The present text offers suggestions concerning the ways such construction may take.

Organizational Ethnography

Author: Daniel Neyland
Publisher: SAGE
ISBN: 1849202648
Category : Social Science
Languages : en
Pages : 193

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Book Description
′This is an excellent resource for those interested in studying organizations in both formal and informal contexts′ - Choice Taking readers through the practical history of ethnography from its anthropological origins through to its use in a ever-widening variety of organizational, academic and business contexts, this book covers the whole research project process, starting with research design, and dealing with such practical issues as gaining access, note-taking, project management, analysing one′s data and negotiating an exit strategy. It is highly practical and incorporates a range of case studies, illustrating organisational ethnography at work. This book is an invaluable resource for anyone wanting to plan and conduct their own ethnographic, observational or participant observational research in an organizational context, whatever their level of experience and regardless of whether they are studying a business organization or other types of organization such as schools and hospitals.