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Author: Wendy Fraser Ph. D.
Publisher:
ISBN: 9781480871090
Category : Business & Economics
Languages : en
Pages : 272
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Book Description
Are you part of a well-functioning team and want it to stay that way? Strong relationships within groups engender resilient individuals who can empathically and creatively handle setbacks and swiftly course-correct. If you want to ensure your team continues operating at its best, then this book is also for you. Trust Repair presents a research-based model and behaviors that support healthy relationships. It offers wise strategies, easy-to-use tools, and is a fresh approach to seemingly unmanageable trust issues. Wendy Fraser speaks the truth about trust - how we lose it, but more importantly how to recover it and build even stronger bonds among our teams. Her common-sense approach to improving trust is helping us create the organizational culture we all wished for, but thought was impossible to achieve. Wendy planted hope in our hearts and showed us the path to reach our goals! --Larisa Benson, Chief Systems Convener of the Government Joy Network --Government Performance Consortium This work is so timely! Our society, particularly the current political climate, is so polarized that everyone should read this book and make a commitment to engage in strengthening trust and repairing relationships. Thank you for providing such a great framework for us! --Karen Schoessel, Independent Consultant I always thought "trust repair" was just another way of saying "forgive and forget," but we don't ever really forget. This book gave me specific steps to take in actually repairing damaged relationships. My work relationships were not an issue for me, but my personal ones were. This book can save lives! --Karen Ordos, Away With Words
Author: Wendy Fraser Ph. D.
Publisher:
ISBN: 9781480871090
Category : Business & Economics
Languages : en
Pages : 272
Get Book Here
Book Description
Are you part of a well-functioning team and want it to stay that way? Strong relationships within groups engender resilient individuals who can empathically and creatively handle setbacks and swiftly course-correct. If you want to ensure your team continues operating at its best, then this book is also for you. Trust Repair presents a research-based model and behaviors that support healthy relationships. It offers wise strategies, easy-to-use tools, and is a fresh approach to seemingly unmanageable trust issues. Wendy Fraser speaks the truth about trust - how we lose it, but more importantly how to recover it and build even stronger bonds among our teams. Her common-sense approach to improving trust is helping us create the organizational culture we all wished for, but thought was impossible to achieve. Wendy planted hope in our hearts and showed us the path to reach our goals! --Larisa Benson, Chief Systems Convener of the Government Joy Network --Government Performance Consortium This work is so timely! Our society, particularly the current political climate, is so polarized that everyone should read this book and make a commitment to engage in strengthening trust and repairing relationships. Thank you for providing such a great framework for us! --Karen Schoessel, Independent Consultant I always thought "trust repair" was just another way of saying "forgive and forget," but we don't ever really forget. This book gave me specific steps to take in actually repairing damaged relationships. My work relationships were not an issue for me, but my personal ones were. This book can save lives! --Karen Ordos, Away With Words
Author: Wendy Fraser Ph.D.
Publisher: Archway Publishing
ISBN: 1480871079
Category : Business & Economics
Languages : en
Pages : 265
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Book Description
Trust Repair: It IS Possible! Are you a part of a group that is stuck? Eye rolling, finger pointing, rude comments, and uneasy silence are noticeable signs that a group is suffering from unresolved broken trust. If you have had enough and are ready to leave the drama behind, then this book is for you. Or, are you part of a well-functioning team and want it to stay that way? Strong relationships within groups engender resilient individuals who can empathically and creatively handle setbacks and swiftly course-correct. If you want to ensure your team continues operating at its best, then this book is also for you. Trust Repair presents a research-based model and behaviors that support healthy relationships. It offers wise strategies, easy-to-use tools, and is a fresh approach to seemingly strengthen trust. This book will empower you to: - Understand trust behaviors. - Diagnose specific barriers to trust. - Reference a model to repair trust. - Quickly access assessments and tools for immediate use to get your group back on track and keep you on the path to success! Ever ask: Is it possible to repair trust? Based on experience and research contained in this book, the answer is yes! If you are ready for change, you are invited to begin the journey today toward trust repair—it is possible! Comments about the book: “Readers will be drawn to Dr. Fraser’s relatable stories and simply-stated text. Her extensive research and experience shine through in an understandable process for repairing trust not only in the workplace, but also in personal relationships. Teams will find the many tools and exercises pragmatic for working through their trust issues.” —Mary Beth Colón, Senior Business Systems Analyst (Ret), Bank of New York Mellon “Wendy Fraser speaks the truth about trust—how we lose it, but more importantly how to recover it and build even stronger bonds among our teams. Her common-sense approach to improving trust is helping us create the organizational culture we all wished for, but thought was impossible to achieve. Wendy planted hope in our hearts and showed us the path to reach our goals!” —Larisa Benson, Chief Systems Convener of the Government Performance Consortium
Author: Morton Deutsch
Publisher: John Wiley & Sons
ISBN: 0787986666
Category : Business & Economics
Languages : en
Pages : 959
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Book Description
The Handbook of Conflict Resolution, Second Edition is written for both the seasoned professional and the student who wants to deepen their understanding of the processes involved in conflicts and their knowledge of how to manage them constructively. It provides the theoretical underpinnings that throw light on the fundamental social psychological processes involved in understanding and managing conflicts at all levels—interpersonal, intergroup, organizational, and international. The Handbook covers a broad range of topics including information on cooperation and competition, justice, trust development and repair, resolving intractable conflict, and working with culture and conflict. Comprehensive in scope, this new edition includes chapters that deal with language, emotion, gender, and personal implicit theories as they relate to conflict.
Author: Steven Drozdeck
Publisher:
ISBN: 9780974517520
Category : Business & Economics
Languages : en
Pages : 164
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Book Description
Author: Adam Jabłoński
Publisher: MDPI
ISBN: 3039212338
Category : Business & Economics
Languages : en
Pages : 396
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Book Description
element of relationships between entities, but, above all, it positively influences the building of an organization's intellectual capital. This capital can be defined in different ways, but its definition always references elements that determine the potential of sustainable organizations, often in human, social, relational, organizational, and innovation dimensions. Trust is increasingly becoming the key determinant of this capital (Kożuch, Lenart-Gansiniec, 2017). Trust also has a number of different definitions. However, the basis of many of these definitions is the building of relationships focused on developing some kind of individual or inter-organizational link. Organizational trust is a complicated concept, and it is the basis of all organized activities performed by people in the organization, largely because trust is needed to develop relationships with integrity and commitment. Thus, it is interesting to study the relationship between trust and the building of the intellectual capital of sustainable organizations. Indeed, intellectual capital plays a special role here. It is a guide and a platform for achieving not only a competitive advantage for the sustainable organization, but also a source of value creation in the short and long term. Thus, this strategic hybrid, composed of a business model, strategy, and business processes, is favorable to the development of intellectual capital (Jabłoński 2017). Trust is an element that ties this capital to relationships in business. Moreover, it has an integrated character (R.C. Mayer, J. H. Davis, F. D. Schoorman 1995). Assuming that, nowadays, the network paradigm is becoming increasingly important, it is worth asking how the mechanism of building trust-based intellectual capital in a sustainable organization functions as its key asset in the network environment.
Author: Nicole Gillespie
Publisher: Routledge
ISBN: 0429829914
Category : Business & Economics
Languages : en
Pages : 271
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Book Description
Understanding Trust in Organizations: A Multilevel Perspective examines trust within organizations from a multilevel perspective, bringing together internationally renowned trust scholars to advance our understanding of how trust is affected by both macro and micro forces, such as those operating at the societal, institutional, network, organizational, team, and individual levels. Understanding Trust in Organizations synthesizes and promotes new scholarly work examining the emergence and embeddedness of multilevel trust within organizations. It provides a much-needed integration and novel conceptual advances regarding the dynamic interplay between micro and macro levels that influence trust. This volume brings new insights into how trust in groups, networks, and organizations forms, and why employees can differ in their trust in leaders and teams. Providing rich and nuanced insights into how to develop, maintain, and restore trust in the workplace, Understanding Trust in Organizations is a critical resource for scholars, graduate students, and researchers of industrial and organizational psychology, as well as practitioners in fields such as human resource management and strategic management. Chapter 8 of this book is freely available as a downloadable Open Access PDF at http://www.taylorfrancis.com under a Creative Commons Attribution-Non Commercial-No Derivatives (CC-BY-NC-ND) 4.0 license.
Author: Linda L. Neider
Publisher: IAP
ISBN: 1617358215
Category : Business & Economics
Languages : en
Pages : 197
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Book Description
We are living in an age of pervasive distrust, one so severe that journalists discuss the “trust deficit” almost as regularly as they do trade or economic shortfalls. Perceptions of injustice and lack of fairness have increased so much during the years after the economic crash of 2008 that few organizations, both public and private, have been left unaffected. In fact, numerous opinion polls illustrate deep distrust on the part of participants towards political leaders, government organizations, and certainly, business leaders across many industries. Democrats, Republicans, conservatives, liberals, the wealthy, the poor, executives, police officers, managers – the list goes on and on. Some months back, an NBC/WSJ survey showed an eye-popping 82% disapproval rating for the U.S. Congress, the lowest in the history of the poll! With this climate as a backdrop, Volume 9 of the Research in Management series brings together seven chapters written by leading scholars in the field of justice and trust who present new research, models and conceptualizations to provide insights for key issues in this field both from a scholarly perspective as well as pragmatic suggestions for practice.
Author: Isaac Oduro Amoako
Publisher: Springer
ISBN: 3319983954
Category : Business & Economics
Languages : en
Pages : 295
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Book Description
This book highlights the importance of understanding how trust and indigenous African cultural institutions enhance the development of entrepreneurial networks and relationships in Africa. Drawing on institutional theories, the author re-examines the way that entrepreneurial behaviour can be shaped, with a focus on trust, networks and the development of relationships. Analysing a combination of existing literature and empirical data from 50 internationally trading SMEs in Africa, this book reflects the growing interests of entrepreneurs, investors and corporate executives to develop trust and relationships with customers in order to invest and grow. By addressing the need for a greater understanding of how social and cultural institutions in Africa affect the continent’s economy, this book not only offers theoretical frameworks, but also future implications for practice and policy, and will provide essential reading for those studying emerging markets and globalisation, African business, and entrepreneurship more generally.
Author: Rosalind H. Searle
Publisher: Routledge
ISBN: 131759570X
Category : Business & Economics
Languages : en
Pages : 809
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Book Description
In recent years, trust has enjoyed increasing interest from a wide range of parties, including organizations, policymakers, and the media. Perennially linked to turbulence and scandals, the damaging and rebuilding of trust is a contemporary concern affecting all areas of society. Comprising six thematic sections, The Routledge Companion to Trust provides a comprehensive survey of trust research. With contributions from international experts, this volume examines the major topics and emerging areas within the field, including essays on the foundations, levels and theories of trust. It also examines trust repair and explores trust in settings such as healthcare, finance, food supply chains, and the internet. The Routledge Companion to Trust is an extensive reference work which will be a vital resource to researchers and practitioners across the fields of management and organizational studies, behavioural economics, psychology, cultural anthropology, political science and sociology.
Author: Roderick M. Kramer
Publisher: Oxford University Press
ISBN: 0199930708
Category : Psychology
Languages : en
Pages : 297
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Book Description
Restoring Trust in Organizations and Leaders is the first volume to adopt the mulidisciplinary approach required to understand the decline in public trust in contemporary institutions, and to propose and assess remedies.
