Author: David L. Collinson
Publisher: Walter de Gruyter
ISBN: 3110879166
Category : Business & Economics
Languages : en
Pages : 269
Book Description
Managing the Shopfloor: Subjectivity, Masculinity and Workplace Culture (Degruyter Studies in Organization).
Managing the Shopfloor
Author: David L. Collinson
Publisher: Walter de Gruyter
ISBN: 3110879166
Category : Business & Economics
Languages : en
Pages : 269
Book Description
Managing the Shopfloor: Subjectivity, Masculinity and Workplace Culture (Degruyter Studies in Organization).
Publisher: Walter de Gruyter
ISBN: 3110879166
Category : Business & Economics
Languages : en
Pages : 269
Book Description
Managing the Shopfloor: Subjectivity, Masculinity and Workplace Culture (Degruyter Studies in Organization).
The Four Factors of Trust
Author: Ashley Reichheld
Publisher: John Wiley & Sons
ISBN: 1119855020
Category : Business & Economics
Languages : en
Pages : 310
Book Description
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
Publisher: John Wiley & Sons
ISBN: 1119855020
Category : Business & Economics
Languages : en
Pages : 310
Book Description
The essential, data-driven blueprint to build trust in your organization. Did you know that trusted companies outperform their peers by up to 400%? That customers who trust a brand are 88% more likely to buy again? And that 79% of employees who trust their employer are more motivated to work (and less likely to leave)? The importance of trust is at an all-time high—just as our inclination to trust is at an all-time low. Building trust is your single greatest opportunity to create competitive advantage. With new data at its core, The Four Factors of Trust gives you practical guidance to measure and build trust in the relationships that matter the most—with your customers, workforce, and partners. Trust ultimately comes down to just Four Factors: Humanity, Capability, Transparency, and Reliability. These Four Factors make up Deloitte's HX TrustIDTM, a groundbreaking measurement tool poised to become the gold standard for evaluating organizational performance. Ashley Reichheld and Amelia Dunlop show how your organization can use HX TrustIDTM to measure, predict, and build trust to earn lifelong loyalty—and elevate the human experience with your customers, workforce, and partners. The Four Factors of Trust lays it all out in do-able parts so you can: Create better business outcomes by understanding how trust affects human behaviors Measure your company's trust score—revealing strengths, deficits, and opportunities to (re)build trust with key stakeholders Design actionable strategies to improve trust with your customers, workforce, and partners Build trust and earn loyalty through every business function from marketing to operations to talent experience With compelling stories from leading organizations—and practical applications in Marketing & Experience, Cybersecurity, HR, Sustainability (ESG), and Operations & Technology—The Four Factors of Trust will enable you to create the relationships you want to build, the organizations you want to belong to, and the world you want to live in.
The Normative Nature of Social Practices and Ethics in Professional Environments
Author: de Vries, Marc J.
Publisher: IGI Global
ISBN: 1522580077
Category : Social Science
Languages : en
Pages : 354
Book Description
Professionals function in what can be called “social practices.” Norms in the practice set professionals’ responsibilities and rights and classify what is seen as morally proper and improper. Tensions arise when norms emerge that are not coherent with the nature of the practice. For example, when a hospital is assessed on the basis of economic criteria only, staff will feel uncomfortable and find difficulty in functioning properly in that practice. The Normative Nature of Social Practices and Ethics in Professional Environments is an essential research book that helps professionals in a variety of practices understand how normativity in their practice either helps or hampers them to function well and align with what they see as their personal and professional responsibility. Additionally, it explains the normative practical model/approach and how it can be applied to a series of concrete practices, as well as the role of innovative and disruptive technologies in these practices. Featuring a broad range of topics such as governance theory, sustainable development, and engineering, this book is ideally designed for managers, philosophers, sociologists, professionals, academicians, and researchers.
Publisher: IGI Global
ISBN: 1522580077
Category : Social Science
Languages : en
Pages : 354
Book Description
Professionals function in what can be called “social practices.” Norms in the practice set professionals’ responsibilities and rights and classify what is seen as morally proper and improper. Tensions arise when norms emerge that are not coherent with the nature of the practice. For example, when a hospital is assessed on the basis of economic criteria only, staff will feel uncomfortable and find difficulty in functioning properly in that practice. The Normative Nature of Social Practices and Ethics in Professional Environments is an essential research book that helps professionals in a variety of practices understand how normativity in their practice either helps or hampers them to function well and align with what they see as their personal and professional responsibility. Additionally, it explains the normative practical model/approach and how it can be applied to a series of concrete practices, as well as the role of innovative and disruptive technologies in these practices. Featuring a broad range of topics such as governance theory, sustainable development, and engineering, this book is ideally designed for managers, philosophers, sociologists, professionals, academicians, and researchers.
The SAGE Handbook of Environment and Society
Author: Jules Pretty
Publisher: SAGE
ISBN: 1446250083
Category : Science
Languages : en
Pages : 641
Book Description
"A monumental and timely contribution to scholarship on society and environments. The handbook makes it easy and compelling for anyone to learn about that scholarship in its full manifestations and as represented by some of the most highly respected researchers and thinkers in the English-speaking world. It is wide-reaching in scope and far-reaching in its implications for public and private action, a definite must for serious researchers and their libraries." - Bonnie J McCay, Rutgers University "This is the desert island book for anyone interested in the relationship between society and the environment. The editors have assembled a masterful collection of contributions on every conceivable dimension of environmental thinking in the social sciences and humanities. No library should be without it!′ - Robyn Eckersley, University of Melbourne The SAGE Handbook of Environment and Society focuses on the interactions between people, societies and economies, and the state of nature and the environment. Editorially integrated but written from multi-disciplinary perspectives, it is organised in seven sections: Environmental thought: past and present Valuing the environment Knowledges and knowing Political economy of environmental change Environmental technologies Redesigning natures Institutions and policies for influencing the environment Key themes include: locations where the environment-society relation is most acute: where, for example, there are few natural resources or where industrialization is unregulated; the discussion of these issues at different scales: local, regional, national, and global; the cost of damage to resources; and the relation between principal actors in the environment-society nexus. Aimed at an international audience of academics, research students, researchers, practitioners and policy makers, The SAGE Handbook of Environment and Society presents readers in social science and natural science with a manual of the past, present and future of environment-society links.
Publisher: SAGE
ISBN: 1446250083
Category : Science
Languages : en
Pages : 641
Book Description
"A monumental and timely contribution to scholarship on society and environments. The handbook makes it easy and compelling for anyone to learn about that scholarship in its full manifestations and as represented by some of the most highly respected researchers and thinkers in the English-speaking world. It is wide-reaching in scope and far-reaching in its implications for public and private action, a definite must for serious researchers and their libraries." - Bonnie J McCay, Rutgers University "This is the desert island book for anyone interested in the relationship between society and the environment. The editors have assembled a masterful collection of contributions on every conceivable dimension of environmental thinking in the social sciences and humanities. No library should be without it!′ - Robyn Eckersley, University of Melbourne The SAGE Handbook of Environment and Society focuses on the interactions between people, societies and economies, and the state of nature and the environment. Editorially integrated but written from multi-disciplinary perspectives, it is organised in seven sections: Environmental thought: past and present Valuing the environment Knowledges and knowing Political economy of environmental change Environmental technologies Redesigning natures Institutions and policies for influencing the environment Key themes include: locations where the environment-society relation is most acute: where, for example, there are few natural resources or where industrialization is unregulated; the discussion of these issues at different scales: local, regional, national, and global; the cost of damage to resources; and the relation between principal actors in the environment-society nexus. Aimed at an international audience of academics, research students, researchers, practitioners and policy makers, The SAGE Handbook of Environment and Society presents readers in social science and natural science with a manual of the past, present and future of environment-society links.
Autoworkers Under the Gun
Author: Gregg Shotwell
Publisher: Haymarket Books
ISBN: 1608461637
Category : Political Science
Languages : en
Pages : 257
Book Description
The veteran autoworker and author of the pro-labor newsletter Live Bait & Ammo offers a blow-by-blow analysis of workers’ rights under attack. Greg Shotwell was a machine operator at General Motor’s Delphi division during its tragic spinoff from GM and eventual bankruptcy. He watched from a front-row seat as the United Auto Workers Union collaborated with antilabor policies that led to plant closings and cuts to wages and benefits. A dissident member of the UAW, Shotwell made a name for himself chronicling the outrages and absurdities of corporate managers and corrupt union leaders in his popular shop-floor newsletter, Live Bait & Ammo. Autoworkers Under the Gun collects Shotwell’s essential writings during that fateful period. These LB&A fliers quickly grew legs of their own, distributed by rank-and-file workers in auto plants across the United States and cited by industry analysts. Spanning a decade of autoworker resistance, this body of work stands as a call to action for a new generation of workers coming of age in recession-wracked America.
Publisher: Haymarket Books
ISBN: 1608461637
Category : Political Science
Languages : en
Pages : 257
Book Description
The veteran autoworker and author of the pro-labor newsletter Live Bait & Ammo offers a blow-by-blow analysis of workers’ rights under attack. Greg Shotwell was a machine operator at General Motor’s Delphi division during its tragic spinoff from GM and eventual bankruptcy. He watched from a front-row seat as the United Auto Workers Union collaborated with antilabor policies that led to plant closings and cuts to wages and benefits. A dissident member of the UAW, Shotwell made a name for himself chronicling the outrages and absurdities of corporate managers and corrupt union leaders in his popular shop-floor newsletter, Live Bait & Ammo. Autoworkers Under the Gun collects Shotwell’s essential writings during that fateful period. These LB&A fliers quickly grew legs of their own, distributed by rank-and-file workers in auto plants across the United States and cited by industry analysts. Spanning a decade of autoworker resistance, this body of work stands as a call to action for a new generation of workers coming of age in recession-wracked America.
Integrated Operations in the Oil and Gas Industry: Sustainability and Capability Development
Author: Rosendahl, Tom
Publisher: IGI Global
ISBN: 146662003X
Category : Business & Economics
Languages : en
Pages : 457
Book Description
The predicted ICT revolution has gained increasing attention in the oil industry the last few years. It is enabled by the use of ubiquitous real time data, collaborative techniques, and multiple expertises across disciplines, organizations and geographical locations. Integrated Operations in the Oil and Gas Industry: Sustainability and Capability Development covers the capability approach to integrated operations that documents research and development in the oil industry. By capability, we refer to the combined capacity and ability to plan and execute in accordance with business objectives through a designed combination of human skills, work processes, organizational change, and technology. This book will serve as a knowledge base for those who are interested in learning about, and those involved in, Integrated Operations in the Oil and Gas Industry.
Publisher: IGI Global
ISBN: 146662003X
Category : Business & Economics
Languages : en
Pages : 457
Book Description
The predicted ICT revolution has gained increasing attention in the oil industry the last few years. It is enabled by the use of ubiquitous real time data, collaborative techniques, and multiple expertises across disciplines, organizations and geographical locations. Integrated Operations in the Oil and Gas Industry: Sustainability and Capability Development covers the capability approach to integrated operations that documents research and development in the oil industry. By capability, we refer to the combined capacity and ability to plan and execute in accordance with business objectives through a designed combination of human skills, work processes, organizational change, and technology. This book will serve as a knowledge base for those who are interested in learning about, and those involved in, Integrated Operations in the Oil and Gas Industry.
Shopfloor Matters
Author: David Fairris
Publisher: Routledge
ISBN: 1134808747
Category : Business & Economics
Languages : en
Pages : 291
Book Description
Building on the work of labor historians, industrial relations scholars, and institutional labor economists, this book offers not only a comprehensive analysis of the changing nature of shopfloor labor-management relations in the large manufacturing firms of this century, it also supplies empirical evidence of the effect of these institutional changes on labor productivity growth and injury rates. No other study has dealt with the broad sweep of shopfloor governence during the twentieth century, paid as careful attention to the process by which shopfloor institutional arrangements changed over these years, or offered hard evidence on the relationship between changing shopfloor institutions and changing shopfloor outcomes.
Publisher: Routledge
ISBN: 1134808747
Category : Business & Economics
Languages : en
Pages : 291
Book Description
Building on the work of labor historians, industrial relations scholars, and institutional labor economists, this book offers not only a comprehensive analysis of the changing nature of shopfloor labor-management relations in the large manufacturing firms of this century, it also supplies empirical evidence of the effect of these institutional changes on labor productivity growth and injury rates. No other study has dealt with the broad sweep of shopfloor governence during the twentieth century, paid as careful attention to the process by which shopfloor institutional arrangements changed over these years, or offered hard evidence on the relationship between changing shopfloor institutions and changing shopfloor outcomes.
Trust
Author: Francis Fukuyama
Publisher: Simon and Schuster
ISBN: 1439107475
Category : Political Science
Languages : en
Pages : 740
Book Description
From the bestselling author of The End of History and the Last of Men comes a penetrating assessment of the emerging global economic order, arguing that a nation's social unity depends on its economic strength—and America is at risk for losing both. In his bestselling The End of History and the Last Man, Francis Fukuyama argued that the end of the Cold War would also mean the beginning of a struggle for position in the rapidly emerging order of twenty-first century capitalism. In Trust, he explains the social principles of economic life and tells us what we need to know to win the coming struggle for world dominance. Challenging orthodoxies of both the left and right, Fukuyama examines a wide range of national cultures in order to divine the underlying principles that foster social and economic prosperity. Insisting that we cannot divorce economic life from cultural life, he contends that in an era when social capital may be as important as physical capital, only those societies with a high degree of social trust will be able to create the flexible, large-scale business organizations that are needed to compete in the new global economy. A brilliant study of the interconnectedness of economic life with cultural life, Trust is also an essential antidote to the increasing drift of American culture into extreme forms of individualism, which, if unchecked, will have dire consequences for the nation's economic health.
Publisher: Simon and Schuster
ISBN: 1439107475
Category : Political Science
Languages : en
Pages : 740
Book Description
From the bestselling author of The End of History and the Last of Men comes a penetrating assessment of the emerging global economic order, arguing that a nation's social unity depends on its economic strength—and America is at risk for losing both. In his bestselling The End of History and the Last Man, Francis Fukuyama argued that the end of the Cold War would also mean the beginning of a struggle for position in the rapidly emerging order of twenty-first century capitalism. In Trust, he explains the social principles of economic life and tells us what we need to know to win the coming struggle for world dominance. Challenging orthodoxies of both the left and right, Fukuyama examines a wide range of national cultures in order to divine the underlying principles that foster social and economic prosperity. Insisting that we cannot divorce economic life from cultural life, he contends that in an era when social capital may be as important as physical capital, only those societies with a high degree of social trust will be able to create the flexible, large-scale business organizations that are needed to compete in the new global economy. A brilliant study of the interconnectedness of economic life with cultural life, Trust is also an essential antidote to the increasing drift of American culture into extreme forms of individualism, which, if unchecked, will have dire consequences for the nation's economic health.
Trust and Power on the Shop Floor
Author: M.J. Verkerk
Publisher:
ISBN:
Category :
Languages : en
Pages :
Book Description
Publisher:
ISBN:
Category :
Languages : en
Pages :
Book Description
Trust and Organizations
Author: M. Reuter
Publisher: Springer
ISBN: 1137368810
Category : Business & Economics
Languages : en
Pages : 216
Book Description
An increasing number of people work in organizations that 'trade in trust'. Institutions such as banks, accounting firms, schools, and hospitals require customers, students, and patients to have confidence in the experience and professional expertise of the staff, as well as in the effectiveness of the regulations, rules, and systems in place for quality control. What mechanisms have developed in modern society to create, manage, maintain, and convey trust in companies, public administrations, and civil society organizations? What takes place in the encounter between different cultures of confidence and what happens when confidence in or between organizations is shattered? Trust and Organizations gathers an interdisciplinary group of academics to contextualize the dilemmas resulting from the institutionalization of trust and confidence in a wide selection of organizational settings. The importance of trust is highlighted in relation to different types of borders or boundaries - institutional, organizational, and geographical - as the overlapping and blurring of such boundaries is becoming one of the main characteristics of an increasingly transnational and re-regulated world.
Publisher: Springer
ISBN: 1137368810
Category : Business & Economics
Languages : en
Pages : 216
Book Description
An increasing number of people work in organizations that 'trade in trust'. Institutions such as banks, accounting firms, schools, and hospitals require customers, students, and patients to have confidence in the experience and professional expertise of the staff, as well as in the effectiveness of the regulations, rules, and systems in place for quality control. What mechanisms have developed in modern society to create, manage, maintain, and convey trust in companies, public administrations, and civil society organizations? What takes place in the encounter between different cultures of confidence and what happens when confidence in or between organizations is shattered? Trust and Organizations gathers an interdisciplinary group of academics to contextualize the dilemmas resulting from the institutionalization of trust and confidence in a wide selection of organizational settings. The importance of trust is highlighted in relation to different types of borders or boundaries - institutional, organizational, and geographical - as the overlapping and blurring of such boundaries is becoming one of the main characteristics of an increasingly transnational and re-regulated world.