Author: Orville S. Rappold
Publisher:
ISBN:
Category : Retail trade
Languages : en
Pages : 32

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Book Description

Author: Bob Negen
Publisher: Wiley + ORM
ISBN: 1118044703
Category : Business & Economics
Languages : en
Pages : 249

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Book Description
If you own and operate a small retail business, this guide will give you a proven system for marketing your store, allowing you to compete with online merchants and big-box stores alike. Full of fresh and innovative ideas for promoting small stores, it will show you how to create a great in-store experience and build loyal, long-lasting relationships with customers.

Author: Orville S. Rappold
Publisher: Sagwan Press
ISBN: 9781377305578
Category : History
Languages : en
Pages : 212

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Book Description
This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible. Therefore, you will see the original copyright references, library stamps (as most of these works have been housed in our most important libraries around the world), and other notations in the work. This work is in the public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. As a reproduction of a historical artifact, this work may contain missing or blurred pages, poor pictures, errant marks, etc. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.

Author: Women's Educational and Industrial Union (Boston, Mass.). Department of Research
Publisher:
ISBN:
Category : Clerks
Languages : en
Pages : 152

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Book Description

Author: United States. Federal Board for Vocational Education. Commercial Education Service
Publisher:
ISBN:
Category : Business education
Languages : en
Pages : 55

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Book Description

Author: United States. Federal Board for Vocational Education. Commercial Education Service
Publisher:
ISBN:
Category : Stores, Retail
Languages : en
Pages : 55

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Book Description

Author: Orville S. Rappold
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 322

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Book Description

Author: Women's Educational and Industrial Un
Publisher: Legare Street Press
ISBN: 9781019471302
Category :
Languages : en
Pages : 0

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Book Description
An in-depth study on the vocational experiences and training of juvenile employees in retail department dry goods and clothing stores in Boston. This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work is in the "public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.

Author: Reno S. Knouse
Publisher:
ISBN:
Category : Distributive education
Languages : en
Pages : 52

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Book Description

Author: Renee Evenson
Publisher: AMACOM Div American Mgmt Assn
ISBN: 0814416411
Category : Business & Economics
Languages : en
Pages : 239

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Book Description
Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition ofCustomer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book covers every aspect of face-to-face, phone, Internet, and self-service customer relations, and provides simple yet powerful tips for: * Projecting a positive attitude and making a great first impression * Communicating effectively, both verbally and nonverbally * Developing trust, establishing rapport, and making customers feel valued * Confidently handling difficult customers and situations New features include "How Do I Measure Up?" self-assessments, and "Doing It Right" examples from the author's extensive customer service experience. Every step-by-step lesson in this comprehensive and inspiring training manual is augmented with instructive sidebars, a summary of key points, practice exercises, and so much more.