Total Quality Management (TQM) Practice in an Auto Manufacturing Company Named NUMMI PDF Download
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Author: Kahoun Charles Chu
Publisher:
ISBN:
Category :
Languages : en
Pages : 148
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Book Description
Author: Kahoun Charles Chu
Publisher:
ISBN:
Category :
Languages : en
Pages : 148
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Book Description
Author: Dr. A. S. Sathish Kumar
Publisher:
ISBN:
Category :
Languages : en
Pages : 10
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Book Description
Total Quality Management (TQM) is a holistic management philosophy of continuously improving the product / service / process quality by focusing on the customer needs and expectation to enhance customer satisfaction and organizational performance. Quality management is a systematic way of guaranteeing that organized activities happen the way they are planned. TQM as long-term commitment to new learning and new philosophy is required of any management that seeks transformation. The objective is to study the TQM practices and their influence on organizational performance in selected auto component manufacturing companies located in the state of Tamilnadu, India and to find out the relationship of TQM practices on commitment and performance of the organization as a whole. TQM practices like management participation, team work, employee empowerment, training and development, process quality management, supplier quality management, employee encouragement and quality culture significantly influences the employee commitment. In turn employee commitment on TQM practices have significant influences on employee performance and quality performance as well.
Author: Sunil Luthra
Publisher: CRC Press
ISBN: 1000194493
Category : Technology & Engineering
Languages : en
Pages : 176
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Book Description
Organisations are now focused on total customer satisfaction. However there is a lack of understanding the requirements and the customer needs. Total Quality Management (TQM) integrates all phases and ensures a defect free quality product. This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM). Written as a textbook for students of engineering and management, but also explains all quality systems which will be helpful to all organisations in choosing the correct quality system and helpful to managers in decision making while analyzing any process. A solutions manual and power point presentations slides are available for qualified adoptions.
Author: Gregory M. Bounds
Publisher: McGraw-Hill/Irwin
ISBN:
Category : Business & Economics
Languages : en
Pages : 862
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Book Description
Beyond Total Quality Management, the first and only college textbook devoted entirely to TQM, is comprised of 12 conceptual chapters and a collection of chapter-length case studies. The conceptual chapters introduce students to the philosophies, methods and tools of TQM and suggest a new paradigm for management which goes beyond TQM as it is commonly viewed today. The case studies exemplify the concepts in practice and give students a context for discussing the practical applications of TQM. While maintaining a strong customer value orientation throughout, this text addresses the entire spectrum of issues related to TQM - from human resources management and organizational culture to customer value measurement and statistical quality control. This well-balanced approach is based on sound research and consistently reinforces the crucial link between TQM and business strategy.
Author: A. A. Arivalagar R. S. Naagarazan
Publisher: New Age International
ISBN: 8122424783
Category : Quality control
Languages : en
Pages : 28
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Book Description
Author: Joseph R. Jablonski
Publisher: Jossey-Bass
ISBN:
Category : Business & Economics
Languages : en
Pages : 168
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Book Description
Author: John S. Oakland
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 252
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Book Description
Another new book in the popular and original series of pictorial guides - John Oakland cuts through the complex concepts and confusing jargon associated with implementing Total Quality, and Peter Morris presents the information in his inimitable pictorial style. This book will show students and managers what they need to understand about TQM in the simplest, clearest and most memorable form. Professor John Oakland is undoubtedly the British guru of quality management. Following a successful industrial career in research and production management, he has developed a pragmatic approach to introducing TQM which he and his colleagues have used successfully in literally thousands of organizations. He is founder and Executive Chairman of OAKLAND Consulting Plc. and Head of the European Centre for TQM at the University of Bradford Management Centre. Also published by Butterworth-Heinemann are John Oakland's bestselling Total Quality Management (now in its second edition) and Cases in Total Quality Management. Peter Morris is the creative force behind the illustrations in all Butterworth-Heinemann's pictorial guides. Originally trained as an art teacher, he spent several years as an industrial designer in Canada before returning to England to design educational and training materials for the University of Sussex. His experience working on industrial contracts convinced him, quite rightly, that cartoons are frequently the best way to illustrate the abstractions of business life.
Author: Jagdeep Singh
Publisher:
ISBN:
Category :
Languages : en
Pages : 0
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Book Description
Total Quality Management (TQM) is a way to continuously improve performance at every level of operation, in every functional area of an organization, using all the available capital resources. This study is an attempt to identify the critical factors for TQM implementation through survey-based research carried out in Indian automobile industry. A questionnaire was prepared to measure the effectiveness of five TQM practices, viz., top management support, leadership, customer focus, Statistical Process Control (SPC), and benchmarking. Extents of various TQM aspects are investigated from data collected from 29 respondents, and the relationships between different TQM practices are investigated using them. Some findings are consistent with the established TQM norms, and some provide an understanding of the neglected domains of TQM in automobile sector. It is also observed that some specific TQM approaches have found their wide dissemination in a particular segment of industry.
Author: Sunil Sharma
Publisher: SAGE Publications Pvt. Limited
ISBN: 9789351502814
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing, purchasing, manufacturing, process control, systems installation and maintenance, and service delivery. It broadly covers the core concepts, tools, techniques and cross-functional linkages of TQM with other operational domains. The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment, safety and maintenance to ensure business continuity, sustainability and social accountability. Besides catering to the needs of students of management and engineering in South Asia, the book would also be useful for corporate practitioners and TQM professionals. Key Features • Detailed coverage of the management of planning, designing, controlling and improving quality in products and services • Industry insights to TQM practices and implementation spread throughout the chapters in the form of snapshots • Dedicated chapters on the Six Sigma approach to quality and toolkit for TQM
Author: Luchien Karsten
Publisher: Routledge
ISBN: 113630035X
Category : Business & Economics
Languages : en
Pages : 457
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Book Description
The process of globalization has brought about countless changes in societies, communities, regions and economies across the globe. It has been analyzed from many perspectives as a result and much has been written to muddy the waters of our understanding of this important concept. In going back to the real origins of the global economy, this book demonstrates that understanding this phenomenon as a, 'battle against time' will bring a new clarity to the subject. The process of globalization was accompanied by the mastering of ‘social time’, thereby producing a progressive increase in the speed of business transactions, both in manufacturing and in services. The context is the development of international trade in western societies and the creation of business institutions to drive forward growth. The account takes a ‘long view’, beginning with early European exploration in the B.C. period, and ending with the establishment of multinational enterprises in the 20th century. Using an impressive range of sources this unique book will be valuable reading for students and academics involved with the study of international business, economic history, business history and politics, among other disciplines.
