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Author: Balasubramanian Mahadevan
Publisher: Notion Press
ISBN:
Category : Medical
Languages : en
Pages : 134
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Book Description
"Total Quality Management in Health Care” explains the basic components of a TQM programme relevant to acute and priority health services. The material is presented in an accessible A4 format, with a strong use of visuals, including diagrams, checklists and questionnaires. It describes the basics of total quality management and how they apply to the health service. Total Quality Management (TQM) describes a management system where in a Healthcare Organization attains organizational advancement through a commitment to customer requirements. A Healthcare Organization meets those requirements when it empowers every employee in every department to maintain high standards and strive for continuous improvement
Author: Balasubramanian Mahadevan
Publisher: Notion Press
ISBN:
Category : Medical
Languages : en
Pages : 134
Get Book Here
Book Description
"Total Quality Management in Health Care” explains the basic components of a TQM programme relevant to acute and priority health services. The material is presented in an accessible A4 format, with a strong use of visuals, including diagrams, checklists and questionnaires. It describes the basics of total quality management and how they apply to the health service. Total Quality Management (TQM) describes a management system where in a Healthcare Organization attains organizational advancement through a commitment to customer requirements. A Healthcare Organization meets those requirements when it empowers every employee in every department to maintain high standards and strive for continuous improvement
Author: A. F. Al-Assaf
Publisher: CRC Press
ISBN: 9780963403049
Category : Medical
Languages : en
Pages : 318
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Book Description
Until now, no textbook on TQ has emerged that was written specifically for the healthcare industry. The Textbook of TQ in Healthcare is the first true text prepared by healthcare professionals for healthcare professionals. It provides a discussion of the tools, techniques and principles of TQ. Academic programs will find this text very useful for courses in TQ, quality management, general and strategic management and leadership.The Textbook is also an excellent reference for students and professionals in medicine, nursing, allied health services, pharmacy and healthcare administration. The Textbook of TQ in Healthcare starts with an introduction and history of TQ and its movement from the manufacturing sector to the healthcare industry. Quality is then discussed as a major cornerstone of the healthcare delivery system. Principles, methods for implementation and the tools for assessing TQ progress are described. The Textbook concludes with a section on comparative analysis of TQ with other management philosophies. Also presented are a case study of a major healthcare facility that has actually implemented TQ and an excellent collection of articles that further expand the understanding of TQ.
Author: Edward Sallis
Publisher: Psychology Press
ISBN: 0749437960
Category : Educational evaluation
Languages : en
Pages : 176
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Book Description
This new edition introduces the key concepts of TQM in the education context, discusses organizational, leadership and teamwork issues, the tools and techniques of TQM, and will help educators develop a framework for management in their school.
Author: Michael Chletsos
Publisher: Springer Nature
ISBN: 3030353702
Category : Education
Languages : en
Pages : 270
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Book Description
This book offers significant managerial and economic knowledge on hospitals, and will serve as a valuable tool for explaining complicated managerial and economical problems, and for facilitating decision-making processes. It bridges management and economic sciences - two complementary sciences that feed the process of making rational decisions. With particular reference to the education, the main aim of this book is to provide students of relevant schools and departments with the knowledge (managerial and economic) that will enable them to deal both efficiently and effectively with the real problems arising in a health care organization such as a hospital. In particular, by equipping students with appropriate managerial and economic knowledge, the aim is to give them a clear understanding of HOW to deal with the diverse and complex problems of hospitals while at the same time helping them to develop strategic approaches that will make hospitals more efficient and sustainable.
Author: Erdener Kaynak
Publisher: Routledge
ISBN: 1317952448
Category : Business & Economics
Languages : en
Pages : 128
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Book Description
Here is a comprehensive guide for training a workforce in Total Quality Management (TQM). An ideal resource for trainers, Total Quality Management Implementation contains a complete presentation of all relevant aspects of TQM. It provides a ready-made training format that can be used in all operational seminar/workshop contexts and includes a full set of charts for use by trainers in their presentations of TQM. The book assumes the trainer has a basic understanding of quality management, and it does not repeat the numerous discussions of TQM concepts readily available in other works. Total Quality Management Implementation begins with an overview of the current status of TQM in the United States. It then presents W. Edward Deming’s 14 point TQM philosophy, the core of his recommendations for achieving quality excellence through continuous improvement, along with a discussion of each point. The presentation charts have been designed to allow the trainer to adapt them to a particular organization’s unique characteristics and to supplement or add to them as necessary to fully explain each point to a particular audience. The charts are arranged in sequential order and follow the approach used by the author in training seminars around the world. Trainers can easily manipulate the length of the presentation for different audiences and purposes. A reference section lists many books on TQM principles which provide a helpful refresher. Total Quality Management Implementation is a unique and helpful guide for trainers with a basic knowledge of TQM, college or university faculty teaching TQM seminars or courses, and consultants and quality professionals who could use a reference and checklist of TQM principles.
Author: Sony, Michael
Publisher: IGI Global
ISBN: 1522598316
Category : Education
Languages : en
Pages : 483
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Book Description
Although initially utilized in business and industrial environments, quality management systems can be adapted into higher education to assess and improve an institution’s standards. These strategies are now playing a vital role in educational areas such as teaching, learning, and institutional-level practices. However, quality management tools and models must be adapted to fit with the culture of higher education. Quality Management Implementation in Higher Education: Practices, Models, and Case Studies is a pivotal reference source that explores the challenges and solutions of designing quality management models in the current educational culture. Featuring research on topics such as Lean Six Sigma, distance education, and student supervision, this book is ideally designed for school board members, administrators, deans, policymakers, stakeholders, professors, graduate students, education professionals, and researchers seeking current research on the applications and success factors of quality management systems in various facets of higher education.
Author: Gary M. Grobman
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 168
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Book Description
Managing non-profit organisations in the 21st century has become more challenging and sophisticated than ever before. This book is the first place to turn for an introduction to innovative, creative, and effective management techniques developed to totally transform your non-profit organisation, reap the benefits of the quality movement that is revolutionising commercial and non-profit organisations, and make your own organisation more competitive. Learn how you can: respond to uncertainty and organisational turbulence; reduce mistakes and infuse your staff with a quality ethic; rebuild your work processes from the ground up; find and implement 'best practices' of comparable organisations.
Author: Institute of Medicine
Publisher: National Academies Press
ISBN: 0309132967
Category : Medical
Languages : en
Pages : 359
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Book Description
Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.
Author: Gopal K. Kanji
Publisher: Routledge
ISBN: 1134514816
Category : Business & Economics
Languages : en
Pages : 280
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Book Description
Business Excellence and Total Quality Management (TQM) models provide a means of measuring the satisfaction of customers, employees and shareholders simultaneously. A number of such models currently exist, but, the author argues, none of these address all dimensions of TQM. This book introduces the principles of TQM, and establishes their use in measuring Business Excellence in an organisational environment. It comparatively evaluates various TQM and Business Excellence models, and discusses the complexities of measuring success. Presenting important, innovative work by one of the most eminent scholars in the field, this book is essential reading for both academics and professionals working in quality management.
Author: Curtis P. McLaughlin
Publisher: Jones & Bartlett Learning
ISBN: 9780763726294
Category : Business & Economics
Languages : en
Pages : 696
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Book Description
Health Administration
