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Author: John S Oakland
Publisher: Routledge
ISBN: 1136354336
Category : Business & Economics
Languages : en
Pages : 544
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Book Description
Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning between collaborating organisations and between people working on similar projects around the world. Excellence in these key aspects of business is the hallmark of great companies. This book tackles each of these themes, demonstrating their significance as strategic concepts for the construction sector and illustrating how development goals in each of the areas can be met. To be successful Total Quality has to impact on the organisation’s Performance, which should be measured on a “balanced scorecard”, including the results from the customer. This can be achieved through good Planning and improvements in Processes through involvement of the People. These 4Ps combine with the 4Cs – Customer, Culture, Communication and Commitment to provide a model for implementing total quality into construction. The book brings together, within this consistent theoretical framework, international case studies from all areas of the construction industry. These include examples as diverse as quarrying, construction, design, real estate, land development and regulatory agencies, drawn from the UK, USA, Hong Kong, Singapore Australia and Japan. Through these the authors demonstrate how a total quality or business excellence strategy can be applied in all activities in the construction supply chain to achieve world-class performance. Written by two of the world's leading experts, in a logical and very practical style, Total Quality in the Construction Supply Chain offers students and others new to the subject a clearly structured introduction to the concept of quality in the industry, while offering help and guidance to the most experienced professionals. The book should also appeal to people from all areas of the building and construction sector in any country.
Author: John S Oakland
Publisher: Routledge
ISBN: 1136354336
Category : Business & Economics
Languages : en
Pages : 544
Get Book
Book Description
Organizations in the construction industry struggle with three key issues: quality management or better meeting customer expectations, supply chain management or more effectively working with suppliers to provide a seamless service to customers, and knowledge management, the challenge of learning between collaborating organisations and between people working on similar projects around the world. Excellence in these key aspects of business is the hallmark of great companies. This book tackles each of these themes, demonstrating their significance as strategic concepts for the construction sector and illustrating how development goals in each of the areas can be met. To be successful Total Quality has to impact on the organisation’s Performance, which should be measured on a “balanced scorecard”, including the results from the customer. This can be achieved through good Planning and improvements in Processes through involvement of the People. These 4Ps combine with the 4Cs – Customer, Culture, Communication and Commitment to provide a model for implementing total quality into construction. The book brings together, within this consistent theoretical framework, international case studies from all areas of the construction industry. These include examples as diverse as quarrying, construction, design, real estate, land development and regulatory agencies, drawn from the UK, USA, Hong Kong, Singapore Australia and Japan. Through these the authors demonstrate how a total quality or business excellence strategy can be applied in all activities in the construction supply chain to achieve world-class performance. Written by two of the world's leading experts, in a logical and very practical style, Total Quality in the Construction Supply Chain offers students and others new to the subject a clearly structured introduction to the concept of quality in the industry, while offering help and guidance to the most experienced professionals. The book should also appeal to people from all areas of the building and construction sector in any country.
Author: R. Baden Hellard
Publisher: Thomas Telford
ISBN: 9780727719515
Category : Business & Economics
Languages : en
Pages : 208
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Book Description
Total quality management is vital to long-term business success. it is much more applicable to construction than are the procedures which have been developed for and used with great success in manufacturing industry. BS 5750 (Quality Systems) part 1-3 and even part 8 are more relevant to repetitive processes than to one-off projects.This book shows that the philosophy and principles of quality management apply just as much to the construction industry as adapted to take account of the very different procedures involved.
Author: John S. Oakland
Publisher: Taylor & Francis
ISBN: 1317439333
Category : Business & Economics
Languages : en
Pages : 610
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Book Description
A convergence of lean management and quality management thinking has taken place in organizations across many industries, including construction. Practices in procurement, design management and construction management are all evolving constantly and understanding these changes and how to react is essential to successful management. This book provides valuable insights for owners, designers and constructors in the construction sector. Starting by introducing the language of total quality, lean and operational excellence, this book takes the reader right up to the latest industry practice in this sector, and demonstrates the best way to manage change. Written by two of the world's leading experts, Total Construction Management: Lean quality in construction project delivery offers a clearly structured introduction to the most important management concepts and practices used in the global construction industry today. This authoritative book covers issues such as procurement, BIM, all forms of waste, construction safety, and design and construction management, all explained with international case studies. It is a perfect guide for managers in all parts of the industry, and ideal for those preparing to enter the industry.
Author: S.L. Tang
Publisher: Hong Kong University Press
ISBN: 9622097464
Category : Business & Economics
Languages : en
Pages : 209
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Book Description
This book examines the various quality management systems applied to the construction industry in Hong Kong and other parts of the world. Hong Kong's experience is particularly important because it plays a leading role in construction quality management globally. The text traces the change from quality control (QC) practice in the 1970s and 1980s, to the quality assurance (QA) concept in the 1990s, and finally to the emerging total quality management (TQM) philosophy. All the tools and techniques used in relation to construction quality management are discussed in detail in the 12 chapters.
Author: Chimay J. Anumba
Publisher: John Wiley & Sons
ISBN: 0470759526
Category : Technology & Engineering
Languages : en
Pages : 243
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Book Description
A key problem facing the construction industry is that all work is done by transient project teams, and in the past there has been no structured approach to learning from projects once they are completed. Now, though, the industry is adapting concepts of knowledge management to improve the situation. This book brings together 13 contributors from research and industry to show how managing construction knowledge can bring real benefits to organisations and projects. It covers a wide range of issues, from basic definitions and fundamental concepts, to the role of information technology, and engendering a knowledge sharing culture. Practical examples from construction and other industry sectors are used throughout to illustrate the various dimensions of knowledge management. The challenges of implementing knowledge management are outlined and the ensuing benefits highlighted.
Author: James J. O'Brien
Publisher: Springer
ISBN: 0412112310
Category : Technology & Engineering
Languages : en
Pages : 663
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Book Description
Since the publication of the third edition in 1989, changes in quality control/assurance have affected the construction industry. This new fourth edition includes revised and new material relating to Section A, specifically Total Quality Management, ISO 9000, and quality control. The Codes and Standards Section, Contract Documents, and Legal Documents Sections have also been extensively updated. Construction Inspection Handbook systematically reinstates the importance of quality by providing you with a comprehensive quality assurance plan. At the same time, this ensures that your construction projects meet contract specifications, comply with Construction Specification Institute standards, and conform with safety requirements and legal codes.
Author: Stephen Pryke
Publisher: John Wiley & Sons
ISBN: 1119450683
Category : Technology & Engineering
Languages : en
Pages : 382
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Book Description
Provides a unique overview of supply chain management (SCM) concepts, illustrating how the methodology can help enhance construction industry project success This book provides a unique appraisal of supply chain management (SCM) concepts brought together with lessons from industry and analysis gathered from extensive research on how supply chains are managed in the construction industry. The research from leading international academics has been drawn together with the experience from some of the industry's foremost SCM practitioners to provide both the experienced researcher and the industry practitioner a thorough grounding in its principles, as well as an illustration of SCM as a methodology for enhancing construction industry project success. The new edition of Successful Construction Supply Chain Management: Concepts and Case Studies incorporate chapters dealing with Building Information Modelling, sustainability, the ‘Demand Chain' in projects, the link between self-organizing networks and supply chains, decision-making, ‘Lean,’ and mega-projects. Other chapters cover risk transfer and allocation, behaviors, innovation, trust, supply chain design, alliances, and knowledge transfer. Supply Chain Management techniques have been used successfully in various industries, such as manufacturing and food processing, for decades Fully updated with new chapters dealing with key construction industry topics such as BIM, sustainability, the ‘Demand Chain' in projects, ‘Lean,’ mega-projects, and more Includes contributions from well established academics and practitioners from Network Rail, mainstream construction, and consultancy Illustrates how SCM methodologies can be used to enhance construction industry project success Successful Construction Supply Chain Management: Concepts and Case Studies is an ideal book for postgraduate students at MSc and PhD level studying the topic and for all construction management practitioners.
Author: National Research Council
Publisher: National Academies Press
ISBN: 0309173418
Category : Technology & Engineering
Languages : en
Pages : 162
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Book Description
The managed flow of goods and information from raw material to final sale also known as a "supply chain" affects everythingâ€"from the U.S. gross domestic product to where you can buy your jeans. The nature of a company's supply chain has a significant effect on its success or failureâ€"as in the success of Dell Computer's make-to-order system and the failure of General Motor's vertical integration during the 1998 United Auto Workers strike. Supply Chain Integration looks at this crucial component of business at a time when product design, manufacture, and delivery are changing radically and globally. This book explores the benefits of continuously improving the relationship between the firm, its suppliers, and its customers to ensure the highest added value. This book identifies the state-of-the-art developments that contribute to the success of vertical tiers of suppliers and relates these developments to the capabilities that small and medium-sized manufacturers must have to be viable participants in this system. Strategies for attaining these capabilities through manufacturing extension centers and other technical assistance providers at the national, state, and local level are suggested. This book identifies action steps for small and medium-sized manufacturersâ€"the "seed corn" of business start-up and developmentâ€"to improve supply chain management. The book examines supply chain models from consultant firms, universities, manufacturers, and associations. Topics include the roles of suppliers and other supply chain participants, the rise of outsourcing, the importance of information management, the natural tension between buyer and seller, sources of assistance to small and medium-sized firms, and a host of other issues. Supply Chain Integration will be of interest to industry policymakers, economists, researchers, business leaders, and forward-thinking executives.
Author: Ron Baden Hellard
Publisher:
ISBN: 9780727739957
Category : Construction industry
Languages : en
Pages : 199
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Book Description
The author shows how the philosophy and principles of total quality management (TQM) apply to construction. Sections cover: application of TQM to the construction industry; application to construction projects; and the role of auditing in TQM.
Author: Denny McGeorge
Publisher: John Wiley & Sons
ISBN: 1405147490
Category : Technology & Engineering
Languages : en
Pages : 304
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Book Description
The construction industry continues to face substantial demands for improvement in quality and cost control, and a reduction in contract disputes. A number of management concepts have been promoted to help achieve this, but many in the industry find the concepts confusing and are sceptical about their usefulness. This book brings together, in a single volume, the main management concepts relevant to the construction industry, providing an objective account of the concepts and showing how they interrelate: * value management * buildability * benchmarking * total quality management * partnering and alliancing * supply chain management (new for this edition) * re-engineering In addition to a new chapter, a new section on strategic alliancing has been added. Text and references have been updated throughout.
