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Author:
Publisher: Thorogood Publishing
ISBN:
Category : Business etiquette
Languages : en
Pages : 447
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Book Description
With the aid of a specially developed model – The 5 C’s Model – expert authors demonstrate how to get your communications right internationally and ensure that meetings, both face-to-face and virtual, go according to plan. Barry Tomalin and Mike Nicks offer strategies and tactics for getting people from different countries on your side, and detailing the knowledge you need to make the right impression and avoid giving offence. The authors provide a framework for understanding any culture in the world, but include specific chapters on the top 16 economies in the world in 2050, according to Morgan Grenfell bank: China, USA, Germany, UK, Russia, India, Indonesia, Brazil, France, Italy, Spain, The Gulf, South Korea, Mexico, Australia and Japan
Author:
Publisher: Thorogood Publishing
ISBN:
Category : Business etiquette
Languages : en
Pages : 447
Get Book Here
Book Description
With the aid of a specially developed model – The 5 C’s Model – expert authors demonstrate how to get your communications right internationally and ensure that meetings, both face-to-face and virtual, go according to plan. Barry Tomalin and Mike Nicks offer strategies and tactics for getting people from different countries on your side, and detailing the knowledge you need to make the right impression and avoid giving offence. The authors provide a framework for understanding any culture in the world, but include specific chapters on the top 16 economies in the world in 2050, according to Morgan Grenfell bank: China, USA, Germany, UK, Russia, India, Indonesia, Brazil, France, Italy, Spain, The Gulf, South Korea, Mexico, Australia and Japan
Author: Barry Tomalin
Publisher: Thorogood Publishing
ISBN: 1854183699
Category : Business & Economics
Languages : en
Pages : 282
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Book Description
Demonstrates how to get your communications right internationally and ensure that meetings, both face-to-face and virtual, go according to plan. This work provides a framework for understanding any culture in the world, offering strategies and tactics for getting people from different countries on your side.
Author: Katarzyna Tworek
Publisher: Springer
ISBN: 3030115631
Category : Computers
Languages : en
Pages : 229
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Book Description
This book examines the interplay between IT solutions and specific management methods in organizations. In particular, it assesses the impact of IT reliability on factors like employees’ commitment and organizational performance. After developing the necessary theoretical foundation, the book presents a framework for aligning IT solutions with a number of specific management methods in organizations. In addition, it demonstrates the extent to which IT reliability can be an indicator for this alignment, and discusses the impact on employees’ commitment and organizational performance under various management methods. Case studies from organizations in Switzerland and Poland help to illustrate the findings. In closing, the book presents roadmaps for improving IT and business alignment so as to achieve higher commitment and better results.
Author: Adriana Raquel Díaz
Publisher: Multilingual Matters
ISBN: 1783090375
Category : Language Arts & Disciplines
Languages : en
Pages : 299
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Book Description
Despite widespread agreement about the need to develop interculturally competent graduates, there is a lack of agreement about how this goal may be achieved in practice. This is significant as universities around the world, particularly in English-speaking countries, have espoused an interculturally-aware vision for their future graduates and turned to language education, as an inherently intercultural activity, to expose students to a world which is linguistically and culturally different from their own. This book focuses on narrowing the gap between the often conflicting theoretical and practical imperatives faced by language teachers in an internationalised higher education context. It does so by providing comprehensive conceptual discussions of emerging critical intercultural language pedagogies as well as empirical accounts and case studies from the frontline.
Author: Jordi Robert-Ribes
Publisher: Troubador Publishing Ltd
ISBN: 1780880499
Category : Business & Economics
Languages : en
Pages : 137
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Book Description
Connecting Forward focuses on networking into a new environment. The book will improve and fine-tune your networking techniques, helping you to advance your career or develop your business when working in a new environment – whether that is a new role, company, industry or country. Author, Jordi Robert-Ribes, also considers the networking techniques that any modern business environment requires.The book is organised around 33 stand-alone tips, which makes it very easy to use. In fact, the core principle of the book is that all the tips given can be applied immediately. Connecting Forward also contains real case studies of people who have “already made it” which provide you with extra perspective.Connecting Forward also has associated online tools and additional information available to readers at www.connectingforward.com
Author: Gail Forey
Publisher: A&C Black
ISBN: 1441105352
Category : Language Arts & Disciplines
Languages : en
Pages : 289
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Book Description
The global developments in Information Technology Enabled Services have transformed customer service encounters which were until recently face-to-face. The major business areas of healthcare, insurance, banking and media are increasingly moving their customer processes to call centres, web based interaction, and email. ITES is set for explosive growth over the next decade, alongside being increasingly outsourced to non-English speaking destinations. The need for good English language communication skills is becoming ever more acute.This book looks closely at interactive communication in customer-facing services, featuring the voices of both academics and those in industry. It aims to integrate the work of applied linguists, teachers, trainers and businesses. After an initial discussion on the value of research to applied training, the major issues of ITES communications are addressed with either an academic analysis being followed by a training example derived from it, or with an analysis of a workplace problem followed by a research-based solution proposal. This volume should appeal to a wide readership in academic, business training and HR departments.
Author: Gerard A. Prendergast
Publisher: Grosvenor House Publishing
ISBN: 178623274X
Category : Education
Languages : en
Pages : 220
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Book Description
This book is designed to give new and experienced instructors, trainers and college educators hints and tips to make their training sessions more effective. There is also a section on how to implement and train participants in blended and online learning. It is a useful guide for training managers as well. The hints and tips in this book, cover: • How to get participant 'buy in' to what you are teaching. • How adults learn. • Course design and the importance of measurable objectives. • Exercises to open your course effectively. • Exercises to find out what your participants want from your course. • How to run small group exercises. • How to debrief exercises effectively. • Dealing with questions effectively and how to ask effective questions. • The use of and reading body language to enhance your training effectiveness. • Listening skills. • Delivery techniques. • Aids to help you deliver your courses. • Coping with different learning styles. • Dealing with difficult participants and classroom problems. • Dealing with different cultures when teaching. • Implementing blended or online courses. • How to be an effective blended or online trainer. • Dealing with participants in online and blended courses. • Course evaluation sheets. • Concluding your course effectively. • Evaluating your own performance. • Helping your course participants to use the knowledge learned post course. Experienced trainers may already use some of the guidance contained in the book but there will also be new and invaluable tools they may not have previously considered which can improve their all-round training efficacy. It is hoped that by sharing his knowledge and experience, Gerard Prendergast's Hints & Tips for Trainers, Instructors, Professors and Lecturers will prove to be a valued resource for the training profession at all levels.
Author: B. Hurn
Publisher: Springer
ISBN: 0230391141
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
A comprehensive survey of the key areas of research in cross-cultural communication, based on the authors' experience in organizing and delivering courses for undergraduate and postgraduate students and in business training in the UK and overseas.
Author: Mai Nguyen-Phuong-Mai
Publisher: Routledge
ISBN: 1351396625
Category : Business & Economics
Languages : en
Pages : 388
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Book Description
Cross-Cultural Management: With Insights from Brain Science explores a broad range of topics on the impact of culture in international business and vice versa, and the impact of businesses and individuals in shaping a culture. It provides critical and in-depth information on globalization, global/glocal leadership, cross-cultural marketing, and cross-cultural negotiation. It also discusses many other topics that are not typically found in the mainstream management textbooks such as diversity management, bias management, cross-cultural motivation strategies, and change management. While most literature in the field is dominated by the static paradigm, that is, culture is fixed, nation equates to culture, and values are binary, this book takes a different approach. It regards national values as a first-best-guess and balances it with an introduction of the dynamic paradigm. This school of thought posits that culture is not static, context is the software of the mind, opposing values coexist, change is constant, and individuals can develop a multicultural mind. A unique feature of this book is the contribution of an interdisciplinary approach. It’s the first textbook of cross-cultural management that incorporates latest findings from the emerging discipline of cultural neuroscience and evolutionary biology in the discussion. Such a holistic approach is meant to help readers gain a deeper and broader understanding of the subjects.
Author: Sharaf Rehman
Publisher: BookRix
ISBN: 3739639784
Category : Education
Languages : en
Pages : 151
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Book Description
A collection of essays about sharing knowledge in a society, in a classroom, in interpersonal relationships, and in advertising. The essays in this collection are strung together on the thread of “sharing of knowledge”. Sharing, as in imparting knowledge in a formal classroom setting; sharing as in disseminating information to large populations in a society.
