The Veterinary Receptionist's Handbook

The Veterinary Receptionist's Handbook PDF Author: M. T. McClister
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 278

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Book Description

The Veterinary Receptionist's Handbook

The Veterinary Receptionist's Handbook PDF Author: M. T. McClister
Publisher:
ISBN:
Category : Medical
Languages : en
Pages : 278

Get Book Here

Book Description


AAHA's Complete Guide for the Veterinary Client Service Representative

AAHA's Complete Guide for the Veterinary Client Service Representative PDF Author: Jill Renfrew
Publisher: American Animal Hospital Association
ISBN: 1583261923
Category : Medical
Languages : en
Pages : 162

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Book Description
Accompanying CD-ROM contains ... "a Word document of the full contents [of the book]."--Page xv.

The New Vet’s Handbook: Information and Advice for Veterinary Graduates

The New Vet’s Handbook: Information and Advice for Veterinary Graduates PDF Author: Clare Tapsfield-Wright
Publisher: 5m Books Ltd
ISBN: 1912178850
Category : Medical
Languages : en
Pages : 320

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Book Description
Entering the veterinary profession after leaving vet school is a challenging stage of the new vet's career. Finding the right first placement, fitting in with colleagues, adapting to the practice environment and understanding what's expected of you clinically, professionally, ethically and academically are all challenges that face the new graduate. Attrition rates and reports of dissatisfaction of new graduates are high and a matter of concern to the profession and it is recognised that extra support and guidance is needed. The New Vet's Handbook acts as a guidebook for newly qualified vets on personal and professional issues, covering employment options, interviews, mentoring, working with clients, patients and colleagues, consulting advice, dealing with euthanasia, record keeping, veterinary standards, training and CPD, career options, professional skills and avoiding pitfalls relating to social media, drugs and ethical issues. The book also covers topics specific to vets in small animal and large animal practice. Written in a supportive and lighthearted way The New Vet's Handbook aims to provide advice based on long held experience and reduce stress at a challenging time. It will be an essential read for newly qualified vets and final year vet students. 5m Books

The Veterinary Receptionist

The Veterinary Receptionist PDF Author: John R. Corsan
Publisher: Elsevier Health Sciences
ISBN: 0702033030
Category : Medical
Languages : en
Pages : 171

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Book Description
As the first person that many people encounter in their contact with the veterinary practice, the veterinary receptionist has an important part to play in inspiring confidence in clients. The new edition of this popular book remains a unique guide specifically for the veterinary receptionist, providing practical, easily accessible information on how to fulfill this role professionally and efficiently. It advocates an understanding of the role of the receptionist as integral to the practice and supplies the basic information that every veterinary receptionist needs to function effectively. The new edition includes fully updated information on client service and dispensing as well as first aid along with 2 new chapters. The start of each chapter now has a summary outcome identifying specific objectives. The authors have included more scenario cases so the readers can identify more closely with the text. - The first UK book specifically written for the veterinary receptionist, providing quick access to the information most requested by clients - Provides practical guidelines to improve professional practice - learn how to become more effective in your role as the 'face of the practice' - Learn how to deflect and deal with complaints from angry clients, as well as coping with the distress caused by a pet's illness - Case studies used to help the reader identify and learn about specific issues and situations - The authors provide highly practical tips, checklists and quizzes throughout the book, promoting reader interactivity - Fully revised and expanded chapters, including fully re-written chapters on labelling and dispensing; client care solutions; first aid; and client service - Inclusion of more case study boxes and further reading references - Fresh 2-colour text for easy reading and increased navigability - New, durable cover

The Dvm 360 Veterinary Receptionist's Handbook

The Dvm 360 Veterinary Receptionist's Handbook PDF Author: M. T. McClister
Publisher:
ISBN: 9781607592655
Category : Animal health technicians
Languages : en
Pages : 223

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Book Description
This book offers clear, concise instructions on animal care and veterinary customer service such as scheduling appointments, answering the phone, interacting with clients, contributing to practice marketing, handling emergencies, dispensing drugs. It also contains helpful answers to common questions about medical problems, surgical procedures including spay/neuter procedures, diagnostic tests, vaccinations, parasite control, and issues related to both small animals and horses. Revised and refined to reflect the modern veterinary practice, the new 3rd edition features a new chapter on fast-growing social media and web resources for medical/general practice info--Publisher's description.

The Veterinary Dental Patient: A Multidisciplinary Approach

The Veterinary Dental Patient: A Multidisciplinary Approach PDF Author: Jerzy Gawor
Publisher: John Wiley & Sons
ISBN: 1118974689
Category : Medical
Languages : en
Pages : 88

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Book Description
Provides an interdisciplinary approach to the veterinary dental patient and offers guidance on all aspects of integrating dentistry into veterinary general practice The Veterinary Dental Patient: A Multidisciplinary Approach helps veterinarians understand the dental aspects of every canine and feline patient and shows them how to effectively manage their oral health. It also provides guidance to the rest of the veterinary team so they can offer a coordinated approach when recommending and performing veterinary dentistry as a regular part of general practice. Edited by two prominent veterinary dentists who are Board Certified in both Europe and the United States, the text includes the latest information on safe anesthetic and monitoring protocols, accurate diagnosis and management, and referring patients to specialists. Chapters cover: establishing a dental presence in general veterinary practice; nutrition, oral health, and feeding dental patients; local, regional, and systemic complications of dental diseases; pain management; ophthalmic considerations; common situations for malpractice and mistakes; oral and maxillofacial surgery; extraction techniques and equipment; drug dosages and more. The book also offers several helpful appendixes. The Veterinary Dental Patient: A Multidisciplinary Approach is an essential book for all vets in general small animal practice as well as the wider veterinary team, including managers, veterinary nurses and technicians, and administrative staff.

The Veterinary ICU Book

The Veterinary ICU Book PDF Author: Wayne E. Wingfield
Publisher: CRC Press
ISBN: 0429607369
Category : Juvenile Nonfiction
Languages : en
Pages : 1225

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Book Description
This book is dedicated to the fundamental clinical signs of astute observation, careful differential diagnosis and analytical therapeutic decision-making in emergency veterinary settings. It clearly defines the physiological and clinical principles fundamental to the management of the critically ill small animal patient. With clear guidelines for organizing an emergency/critical care unit, the book also discusses ethical and legal concerns. The 80 expert authors have created a clinically specific resource for the specialist, residents in training, veterinary practitioners, technicians and students.Published by Teton New Media in the USA and distributed by CRC Press outside of North America.

AAHA Guide to Creating an Employee Handbook

AAHA Guide to Creating an Employee Handbook PDF Author:
Publisher: American Animal Hospital Association
ISBN:
Category : Medical
Languages : en
Pages : 140

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Book Description


Equine Veterinary Nursing Manual

Equine Veterinary Nursing Manual PDF Author: Karen Coumbe
Publisher: John Wiley & Sons
ISBN: 047068027X
Category : Medical
Languages : en
Pages : 464

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Book Description
Endorsed by the British Equine Veterinary Association, this book aims to cover the syllabus for the new RCVS equine veterinary nursing certificate. It covers subjects such as medical and surgical equine nursing, basic equine management and the theory underpinning these topics. It also includes chapters on nutrition, imaging and anatomy and physiology not previously well covered for the equine at a level appropriate for nurses. The approach is practical and the book is laid out in a user-friendly manner with copious illustrations.

The Routledge International Handbook of Human-Animal Interactions and Anthrozoology

The Routledge International Handbook of Human-Animal Interactions and Anthrozoology PDF Author: Aubrey H. Fine
Publisher: Taylor & Francis
ISBN: 1000919757
Category : Psychology
Languages : en
Pages : 1049

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Book Description
This diverse, global, and interdisciplinary volume explores the existing research, practice, and ethical issues pertinent to the field of human-animal interactions (HAIs), interventions, and anthrozoology, focusing on the perceived physical and mental health benefits to humans and the challenges derived from these relationships. The book begins by exploring the basic theoretical principles of anthrozoology and HAI, such as the evolution and history of the field, the importance of language, the economic costs and current perspectives to physical and mental wellbeing, the origins of domestication of animals, anthropomorphism, and how animals fit into human societies. Chapters then move onto practice, covering topics such as how animals help childhood and adulthood development, pet ownership, disability, the roles of pets for people with psychiatric disorders, the links between animal and domestic abuse, and then more widely into the therapeutic roles of animals, animal-assisted therapies, interactions outside the home, working animals, animals in popular culture, and animals in research, for leisure, and food. Including chapters on a wide range of animals, from domesticated pets to wildlife, this collection examines the benefits yet also reveals the complexity, and often dark side, of human-animal relations. Interweaving accessible commentaries with revealing chapters throughout the text, this collection would be of great interest to students and practitioners in the fields of mental health, psychology, veterinary medicine, zoology, biology, social work, history, and sociology.