The State of Public Service Delivery in Uganda

The State of Public Service Delivery in Uganda PDF Author: Kabunga, Nassul S.
Publisher: Intl Food Policy Res Inst
ISBN:
Category : Political Science
Languages : en
Pages : 58

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Book Description
This report describes the baseline data collected as part of a major impact evaluation of the Government of Uganda’s Community Advocacy Forum (Baraza) initiative. The Baraza initiative’s aims were to (1) strengthen governance and downward accountability within the public sector, and (2) ensure adequate space for ordinary citizens to participate in planning and monitoring of government services in their local communities. The International Initiative for Impact Evaluation (3ie) engaged the Kampala office of International Food Policy Research Institute (IFPRI), which proposed to assess the impact of the Baraza initiative with a mixed methods approach, using sufficient, representative, and temporal datasets to control for any biases and consistently estimate the impact of barazas in Uganda. A major component of the impact evaluation was a social experiment in the form of a clustered randomized controlled trial, for which a nationwide baseline survey was carried out in August 2015.

The State of Public Service Delivery in Uganda

The State of Public Service Delivery in Uganda PDF Author: Kabunga, Nassul S.
Publisher: Intl Food Policy Res Inst
ISBN:
Category : Political Science
Languages : en
Pages : 58

Get Book Here

Book Description
This report describes the baseline data collected as part of a major impact evaluation of the Government of Uganda’s Community Advocacy Forum (Baraza) initiative. The Baraza initiative’s aims were to (1) strengthen governance and downward accountability within the public sector, and (2) ensure adequate space for ordinary citizens to participate in planning and monitoring of government services in their local communities. The International Initiative for Impact Evaluation (3ie) engaged the Kampala office of International Food Policy Research Institute (IFPRI), which proposed to assess the impact of the Baraza initiative with a mixed methods approach, using sufficient, representative, and temporal datasets to control for any biases and consistently estimate the impact of barazas in Uganda. A major component of the impact evaluation was a social experiment in the form of a clustered randomized controlled trial, for which a nationwide baseline survey was carried out in August 2015.

Citizens and Service Delivery

Citizens and Service Delivery PDF Author: Alaka Holla
Publisher: World Bank Publications
ISBN: 0821389807
Category : Business & Economics
Languages : en
Pages : 153

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Book Description
In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors – health, education and social protection – which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various “social accountability” tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens – individually and collectively – can influence service delivery through access to information and opportunities to use it to hold providers – both frontline service providers and program managers – accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda

Does Greater Accountability Improve the Quality of Delivery of Public Services? Evidence from Uganda PDF Author: Klaus Deininger
Publisher:
ISBN:
Category :
Languages : en
Pages :

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Book Description
While the importance of corruption as a possible impediment to foreign investment in an international context is now well realized, it is not clear to what extent corruption affects, either directly through bribe-taking or indirectly through inadequate quality of public services, the level of economic activity by domestic entrepreneurs. Using a large survey from Uganda, the authors show that domestic and foreign entrepreneurs, government officials, and households are unanimous in highlighting the pervasiveness and importance of corruption. Efforts to establish institutions to deal with corrupt practices have not been matched by public education on the proper procedures. The fact that such lack of knowledge on procedures to report corruption increases households' risk of being subject to bribery and significantly reduces the quality of public service delivery leads the authors to conclude that improved accountability will be important to reduce the incidence of corruption and improve delivery of public services.

Corruption, Public Investment, and Growth

Corruption, Public Investment, and Growth PDF Author: Mr.Hamid Reza Davoodi
Publisher: International Monetary Fund
ISBN: 145192951X
Category : Business & Economics
Languages : en
Pages : 24

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Book Description
Corruption, particularly political or “grand” corruption, distorts the entire decision-making process connected with public investment projects. The degree of distortions is higher with weaker auditing institutions. The evidence presented shows that higher corruption is associated with (i) higher public investment; (ii) lower government revenues; (iii) lower expenditures on operations and maintenance; and (iv) lower quality of public infrastructure. The evidence also shows that corruption increases public investment while reducing its productivity. These are five channels through which corruption lowers growth. An implication is that economists should be more restrained in their praise of high public sector investment, especially in countries with high corruption.

Corruption Around the World

Corruption Around the World PDF Author: Mr.Vito Tanzi
Publisher: International Monetary Fund
ISBN: 1451848390
Category : Social Science
Languages : en
Pages : 40

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Book Description
Corruption is attracting a lot of attention around the world. The paper surveys and discusses issues related to the causes, consequences, and scope of corruption and possible corrective actions. It emphasizes the costs of corruption in terms of economic growth. It also emphasizes that the fight against corruption may not be cheap and cannot be independent from the reform of the state. If certain reforms are not made, corruption is likely to continue to be a problem regardless of actions directly aimed at curtailing it.

Smart Citizens, Smarter State

Smart Citizens, Smarter State PDF Author: Beth Simone Noveck
Publisher: Harvard University Press
ISBN: 0674915453
Category : Political Science
Languages : en
Pages : 369

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Book Description
Government “of the people, by the people, for the people” expresses an ideal that resonates in all democracies. Yet poll after poll reveals deep distrust of institutions that seem to have left “the people” out of the governing equation. Government bureaucracies that are supposed to solve critical problems on their own are a troublesome outgrowth of the professionalization of public life in the industrial age. They are especially ill-suited to confronting today’s complex challenges. Offering a far-reaching program for innovation, Smart Citizens, Smarter State suggests that public decisionmaking could be more effective and legitimate if government were smarter—if our institutions knew how to use technology to leverage citizens’ expertise. Just as individuals use only part of their brainpower to solve most problems, governing institutions make far too little use of the skills and experience of those inside and outside of government with scientific credentials, practical skills, and ground-level street smarts. New tools—what Beth Simone Noveck calls technologies of expertise—are making it possible to match the supply of citizen expertise to the demand for it in government. Drawing on a wide range of academic disciplines and practical examples from her work as an adviser to governments on institutional innovation, Noveck explores how to create more open and collaborative institutions. In so doing, she puts forward a profound new vision for participatory democracy rooted not in the paltry act of occasional voting or the serendipity of crowdsourcing but in people’s knowledge and know-how.

State-owned enterprises in Africa and the economics of public service delivery

State-owned enterprises in Africa and the economics of public service delivery PDF Author: Fulufhelo G. Netswera
Publisher: AOSIS
ISBN: 1776342380
Category : Business & Economics
Languages : en
Pages : 290

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Book Description
This book intends to provide a continuous assessment of the crisis in governance in Africa. As it is, there are huge deficits in the capacity of African states to harness vast human and material resources to promote good governance. This manifests in pervasive corruption, collapsed service delivery, collapsed state-owned enterprises, eroded social trust, capital flight, escalating levels of poverty and wars, human insecurity, and stunted growth. The public sector is the pulse of service delivery because the entire governance system revolves around the sourcing of materials and services, mostly from the private sector, in order to achieve its public policy intents. The procurement process, therefore, ordinarily ought to yield positive economic outcomes and an efficiency-driven system in favour of the government itself and its service recipients. However, this more often than not is not the case. Despite its enormous wealth, the African continent is in an economic quagmire, a dilemma that requires multi-facet research activities. This is the motivation for this book.

The Power of Information

The Power of Information PDF Author: Ritva Reinikka
Publisher: World Bank Publications
ISBN:
Category : Political corruption
Languages : en
Pages : 37

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Book Description


Handbook of Public Service Delivery

Handbook of Public Service Delivery PDF Author: Christopher G. Reddick
Publisher: Edward Elgar Publishing
ISBN: 1035315319
Category : Business & Economics
Languages : en
Pages : 439

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Book Description
Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.

Decentralisation in Uganda

Decentralisation in Uganda PDF Author: Elijah Dickens Mushemeza
Publisher:
ISBN: 9789970567119
Category : Decentralization in government
Languages : en
Pages : 78

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Book Description