The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams PDF Author: Peter S. Pande
Publisher: McGraw Hill Professional
ISBN: 0071431497
Category : Business & Economics
Languages : en
Pages : 424

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Book Description
This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process. The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma “Black Belts” and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level—just 3.4 defects per million; and much more. * Includes dozens of data-gathering forms and Six Sigma tools and worksheets * Describes key improvement methods in a concise “how-to” format with checklists and tips

The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams

The Six Sigma Way Team Fieldbook: An Implementation Guide for Process Improvement Teams PDF Author: Peter S. Pande
Publisher: McGraw Hill Professional
ISBN: 0071431497
Category : Business & Economics
Languages : en
Pages : 424

Get Book Here

Book Description
This companion guide to the bestselling The Six Sigma Way focuses on the project improvement teams that do the real, in-the-trenches work of Six Sigma—measuring performance, improving quality and saving millions in the process. The Six Sigma Way Team Fieldbook is a highly practical reference for team leaders and members, outlining both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma “Black Belts” and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps teams obtain the skills they need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level—just 3.4 defects per million; and much more. * Includes dozens of data-gathering forms and Six Sigma tools and worksheets * Describes key improvement methods in a concise “how-to” format with checklists and tips

Six Sigma Way Team Fieldbook: At Last, We're a Team

Six Sigma Way Team Fieldbook: At Last, We're a Team PDF Author: Peter Pande
Publisher: McGraw Hill Professional
ISBN: 0071734260
Category : Business & Economics
Languages : en
Pages : 15

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Book Description
Here is a chapter from The Six Sigma Way Team Fieldbook, a highly practical reference that outlines both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps you obtain the skills you need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more.

The Six Sigma Way Team Fieldbook, Chapter 15 - Improving the Process Creating, Selecting, and Implementing Solutions

The Six Sigma Way Team Fieldbook, Chapter 15 - Improving the Process Creating, Selecting, and Implementing Solutions PDF Author: Peter Pande
Publisher: McGraw Hill Professional
ISBN: 0071734244
Category : Business & Economics
Languages : en
Pages : 23

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Book Description
Here is a chapter from The Six Sigma Way Team Fieldbook, a highly practical reference that outlines both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps you obtain the skills you need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more.

The Six Sigma Way Team Fieldbook, Chapter 21 - Six Sigma Process Design/Redesign Restarting from Scratch

The Six Sigma Way Team Fieldbook, Chapter 21 - Six Sigma Process Design/Redesign Restarting from Scratch PDF Author: Peter Pande
Publisher: McGraw Hill Professional
ISBN: 0071734309
Category : Business & Economics
Languages : en
Pages : 24

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Book Description
Here is a chapter from The Six Sigma Way Team Fieldbook, a highly practical reference that outlines both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps you obtain the skills you need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more.

The Six Sigma Way Team Fieldbook, Chapter 18 - Control and Process Management Hold the Gains

The Six Sigma Way Team Fieldbook, Chapter 18 - Control and Process Management Hold the Gains PDF Author: Peter Pande
Publisher: McGraw Hill Professional
ISBN: 0071734279
Category : Business & Economics
Languages : en
Pages : 16

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Book Description
Here is a chapter from The Six Sigma Way Team Fieldbook, a highly practical reference that outlines both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps you obtain the skills you need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more.

The Six Sigma Way Team Fieldbook, Chapter 9 - Measuring Process Performance Baselining and Refining the Problem Statement

The Six Sigma Way Team Fieldbook, Chapter 9 - Measuring Process Performance Baselining and Refining the Problem Statement PDF Author: Peter Pande
Publisher: McGraw Hill Professional
ISBN: 007173418X
Category : Business & Economics
Languages : en
Pages : 37

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Book Description
Here is a chapter from The Six Sigma Way Team Fieldbook, a highly practical reference that outlines both the methods that have made Six Sigma successful and the basic steps a team must follow in an improvement effort. Written by three veteran trainers of Six Sigma "Black Belts" and teams at GE, Sun Microsystems, and Sears, this hands-on guide helps you obtain the skills you need to identify a product, service, or process that needs improvement or redesign; gather data on the process and the rate of defects; find ways to improve quality up to a Six Sigma level--just 3.4 defects per million; and much more.

The Chapter Leader's Guide to Performance Improvement

The Chapter Leader's Guide to Performance Improvement PDF Author: Cynthia Barnard
Publisher: HC Pro, Inc.
ISBN: 1601468083
Category : Medical
Languages : en
Pages : 115

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Book Description
The Chapter Leader's Guide to Performance Improvement Cynthia Barnard, MBA, MSJS, CPHQ Quick, concise standard explanations for performance improvement chapter leaders The Chapter Leader's Guide to Performance Improvement breaks down The Joint Commission's performance improvement requirements into easy-to-understand solutions to meet the challenges of these complex standards. You get simplified explanations of the chapter's key components along with communication techniques to help foster a strong and successful partnership between survey coordinator and chapter leader. Plus, to make staff training easy, this guide includes a downloadable PowerPoint(R) presentation highlighting key compliance takeaways. Also, receive bonus tools which include: Annual performance improvement program assessment worksheet Sample performance improvement team charter Critical information checklist Templates for quality plans Samples for compliance with required measurements Samples for compliance with measurements to be considered Checklist for survey readiness Benefits of The Chapter Leader's Guide to Performance Improvement: Empower your PI chapter leaders to successfully navigate the survey process Communicate the impact the PI chapter has on the entire leadership team, management, and caregivers Create a culture of accountability by delegating survey-related responsibilities to staff members Go beyond standard numbers and understand the true meaning of The Joint Commission's PI requirements Get everyone in your facility on board with compliance Save time training PI chapter leaders with the customizable PowerPoint presentation What's inside: Simplified explanation of The Joint Commission's performance improvement chapter Tools for data collection and analysis to measure the performance of processes Strategies for analyzing data to implement better care, improve compliance, and promote positive change Best practices in designing, implementing, and presenting performance improvement programs with reference to accreditation requirements Table of Contents Introduction: How This Handbook Can Help You Part I: Performance Improvement in the Organization Leadership Roles in Performance Improvement Successful Management of Performance Improvement Key Take-Away Points Part II: Planning and Coordinating Performance Improvement Communicating and Integrating Performance Improvement Throughout the Organization Do You Need a Dashboard? Impact of Performance Improvement on Patients, Clinicians, and Staff Teams, Charters, and Leadership Physician Roles and Responsibilities in Performance Improvement Key Take-Away Points Part III: Implementing Performance Improvement The Performance Improvement Cycle Data Collection and Analysis Process Improvement Documentation and "Telling the Story" Sustaining Change Key Take-Away Points Part IV: Effective PI Survey Preparation Critical Information at Your Fingertips The PI Presentation to Surveyors The Data Tracer and the Leadership Interview Key Take-Away Points Who will benefit? Accreditation coordinators, accreditation specialists, survey coordinators, Joint Commission survey coordinators, performance improvement chapter leaders, quality directors, quality improvement professionals Earn Continuing Education Credits National Association for Healthcare Quality (NAHQ) This activity is pending approval by the National Association of Healthcare Quality for CE credits.

Six Sigma for IT Management - A Pocket Guide

Six Sigma for IT Management - A Pocket Guide PDF Author: Melvin Harteveld
Publisher: Van Haren
ISBN: 9401801282
Category : Architecture
Languages : en
Pages : 165

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Book Description
Six Sigma provides a quantitive methodology of continuous (process) improvement and cost reduction, by reducing the amount of variation in process outcomes. The production of a product, be it a tangible product like a car or a more abstract product like a service, consists of a series of processes. All processes consist of a series of steps, events, or activities. Six Sigma measures every step of the process by breaking apart the elements within each process, identifying the critical characteristics, defining and mapping the related processes, understanding the capability of each process, discovering the weak links, and then upgrading the capability of the process. It is only by taking these steps that a business can raise the high-water mark of its performance. IT is now a fundamental part of business and business processes; this book demonstrates how IT can be made to work as an enabler to better business processes, and how the Six Sigma approach can be used to provide a consistent framework for measuring process outcomes. ITIL defines the what of Service Management; Six Sigma defines the how of process improvement; together they are a perfect fit of improving the quality of IT service delivery and support. The Six Sigma approach also provides measures of process outcomes, and prescribes a consistent approach in how to use these metrics. This Pocket guide, provides a coherent view and guidance for using the Six Sigma approach successfully in IT service organisations. It particularly aims to merge ITIL and Six Sigma into a single approach for continuous improvement of IT service organizations.

Six Sigma Fundamentals

Six Sigma Fundamentals PDF Author: D.H. Stamatis
Publisher: CRC Press
ISBN: 1482278294
Category : Business & Economics
Languages : en
Pages : 368

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Book Description
This book focuses on the basics of the six sigma methodology. It targets on both manufacturing as well as non-manufacturing organizations and demystifies the Six Sigma methodology. The book addresses the concepts of the Six Sigma philosophy and explains the methodologies involved in it.

The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Second edition

The Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Second edition PDF Author: Peter S. Pande
Publisher: McGraw Hill Professional
ISBN: 0071823018
Category : Business & Economics
Languages : en
Pages : 449

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Book Description
The Definitive Work on Six Sigma—Revised and Fully Updated Upon its publication in 2000, The Six Sigma Way was among the very first books to clearly explain the impressive benefits of Six Sigma’s improvement-driven and customer-centric approach to business leaders and managers. It revealed how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits. Corporate leaders around the world heeded the call and began implementing the tools of this world-changing performance improvement. In short, this book changed the world of business and organization improvement forever. Now, this author dream team has revisited the subject to bring you fully up to date about how Six Sigma has been used—for better and for worse—during the past 14 years. This new edition of The Six Sigma Way retains everything from the original classic—what Six Sigma is, how it works, and how to adapt it to your particular needs—while providing valuable new sections on lessons learned and setting the record straight regarding myths and misunderstandings perpetuated over the years. This all-in-one guide provides: Practical Six Sigma implementation guidelines anyone can understand New insights from managers who successfully applied the advice from the first edition Detailed case studies from such companies as Adobe, Macy’s, and Starwood Hands-on “maps” that guide you through key decisions you must make The definitive guide to successfully implementing Lean Six Sigma approaches into any organization is essential for any manager who wants to stop thinking about building a continuous improvement culture—and actually make it happen. Business has changed dramatically in recent years. Being second best used to be an option; today, being the best is the only way to survive. Take charge of your company’s future and make positive changes The Six Sigma Way.