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Author: AmyK Hutchens
Publisher:
ISBN: 9781949758627
Category :
Languages : en
Pages :
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Book Description
What does it take to win big in business and life?In this landmark book, AmyK tackles the many issues that leaders face, but are afraid to talk about. Through creative character monologues and provocative questions, AmyK masterfully exposes the innermost secrets and fears of today's leaders. With gripping, dramatic and often hilarious stories, she might make you wonder if she's writing about you! And yes, she is¿ sort of.
Author: AmyK Hutchens
Publisher:
ISBN: 9781949758627
Category :
Languages : en
Pages :
Get Book Here
Book Description
What does it take to win big in business and life?In this landmark book, AmyK tackles the many issues that leaders face, but are afraid to talk about. Through creative character monologues and provocative questions, AmyK masterfully exposes the innermost secrets and fears of today's leaders. With gripping, dramatic and often hilarious stories, she might make you wonder if she's writing about you! And yes, she is¿ sort of.
Author: Jeff Toister
Publisher:
ISBN: 9780692842003
Category :
Languages : en
Pages : 188
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Book Description
Imagine you could develop a customer-focused culture so powerful that your employees always seem to do the right thing. They encourage each other, proactively solve problems, and constantly look for ways to go the extra mile. In short, imagine a workplace culture where employees were absolutely obsessed with customer service. The Service Culture Handbook is a step-by-step guide to help you develop a customer-focused culture in your company, department, or location. Whether you're just beginning your journey, or have been working on culture for years, this handbook will prepare you to take the next step. You'll receive actionable advice, straightforward exercises, and proven tools you can utilize immediately. Learn the one thing that forms the foundation of every great culture. Discover what customer-focused companies do differently to engage their employees. And explore ways to strategically align every facet of your organization with outstanding service. Creating and sustaining a customer-focused culture is a never-ending journey that takes hard work, dedication, and commitment. The Service Culture Handbook is an indispensable resource to help you and your employees stay headed in the right direction. Praise for The Service Culture Handbook: "The Service Culture Handbook provides the poignant inspiration and practical instruction for the difficult work of transforming a service culture into one that is distinctive, successful, and permanent." -Chip R. Bell, author of Kaleidoscope: Delivering Innovative Service That Sparkles "Though research continues to uncover the astonishing impact of customer-focused cultures on customer loyalty and business results, few organizations know how to get there. Jeff Toister unlocks that mystery through this practical (and fun to read!) guide to developing a culture that really works." -Brad Cleveland, founding partner and former CEO, International Customer Management Institute
Author: Ken Blanchard
Publisher: Berrett-Koehler Publishers
ISBN: 1626562008
Category : Business & Economics
Languages : en
Pages : 139
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Book Description
The authors of Great Leaders Grow use a fable to lay out what is the secret to great leadership in this internationally bestselling guide. It’s a question that everyone in a position of authority—whether in a multinational corporation or a local volunteer group—wonders sooner or later. Here Ken Blanchard, whose books on leadership have sold over twenty million copies, and Mark Miller, who worked his way up from line worker to vice president of Chick-Fil-A, one of the largest fast-food restaurant chains in the country, uncover the secret that great leaders already know and detail what you need to do to truly inspire and motivate others. The authors get at the heart of what makes a leader successful using a classic business fable. Newly promoted but struggling young executive Debbie Brewster asks her mentor, “What is the secret of great leaders?” His reply—“great leaders serve”—flummoxes her, but over time he reveals the five fundamental ways that leaders succeed through service. Along the way, Debbie learns: • Why great leaders seem preoccupied with the future • How people on the team ultimately determine your success or failure • What three arenas require continuous improvement • Why true success in leadership has two essential components • How to knowingly strengthen—or unwittingly destroy—leadership credibility This new edition includes a leadership self-assessment so readers can measure to what extent they lead by serving and where they can improve. The authors have also added answers to the most frequently asked questions about how to apply the SERVE model in the real world. As practical as it is uplifting, The Secret shares Blanchard and Miller’s wisdom about leadership in a form that anyone can easily understand and implement. “You don’t have to be older to be a great leader. The Secret shows how to lay the foundation for powerful servant leadership early in your career to maximize your impact.” —Claire Diaz-Ortiz, Head of Corporate Innovation and Philanthropy at Twitter, Inc. and author of Twitter for Good and Hope Runs “When you learn The Secret, don't keep it to yourself. Share it and use it with your people. It will make a difference in their lives and their performance.” —Donald G. Soderquist, former Vice Chairman, Wal-Mart, and founder of the Soderquist Center for Leadership and Ethics, John Brown University “If you know The Secret, both relationships and results will prosper. It's a perfect move in your life from success to significance.” —Bob Buford, author of Halftime
Author: Prakash Iyer
Publisher: Penguin UK
ISBN: 8184759894
Category : Literary Collections
Languages : en
Pages : 228
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Book Description
Bestselling author Prakash Iyer uses simple but powerful anecdotes and parables from all over the world to demonstrate what makes for effective personal and professional leadership. Iyer draws lessons from sources as diverse as his driver, a mother giraffe, Abraham Lincoln and footballers in the United Kingdom. He shows how an instinct to lead can be acquired even while flipping burgers at a fast-food chain. All of these stories come together in an explosive cocktail to unleash your inner leader.
Author: Carrie Silver-Stock
Publisher: Health Communications, Inc.
ISBN: 0757313698
Category : Juvenile Nonfiction
Languages : en
Pages : 290
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Book Description
Do You Know Someone with a Secret? This book is for every girl with a secret, which pretty much means every one. Our secrets help us, hurt us, and sometimes even haunt us beyond high school. Secrets like: I hate the way I look. My boyfriend yells at me. I'm cheating my way through chemistry. I lost my virginity and regret it. I sent a text message about my friend that wasn't true. I went to a party and didn't tell my parents. My mom drinks too much. By revealing the personal stories, struggles, and secrets of other teen girls, Carrie Silver-Stock shows how to deal with everyday stresses by being self-reliant, not silent, and how to get real about what matters. With tips and advice for teens and by teens, you'll learn how to: • Navigate the ups and downs of dating • Make and keep good friends • Deal with school (the social scene and grades) • Handle family drama • Survive the cyber scene • And more . . . Thousands of girls are joining the movement to share their secrets, ideas, and stories. What are you waiting for? Visit www.girlswithdreams.com.
Author: Gina Balarin
Publisher: Createspace Independent Publishing Platform
ISBN: 9781544836348
Category :
Languages : en
Pages : 248
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Book Description
* Have you ever wondered why some teams are more productive, successful and happy than others? * Do you know why some managers and leaders can keep going no matter how hard things get? * And what does all of this have to do with storytelling? The Secret Army provides compelling insights on leadership, marketing and the power of people in the often frustrating world of modern business. Bringing together beautifully told stories, real-life examples, thorough research and the wisdom of credible business leaders, authors and thinkers, The Secret Army: Leadership, Marketing and the Power of People dives beneath the surface of modern corporate life to expose the hidden humanness that drives us. At first glance, it may seem like a book about business leadership with a marketing angle. It is. But it's more than that. At heart it's a book about people, about modern life, about corporate life; about living, not just surviving at work. Called 'one of the most comprehensive and impressive leadership books... since Good to Great', it has been described by David Taylor, author of one of the fastest best-selling books of its time, as having 'an approach and a simplicity like no-one else I have ever read' and by Joe Pulizzi, founder of the Content Marketing Institute and author of five books as 'a wake-up call for those in leadership roles'. You don't have time NOT to read this book and you should read it more than once.
Author: Jackie Jenkins-Scott
Publisher: Career Press
ISBN: 1632651599
Category : Business & Economics
Languages : en
Pages : 226
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Book Description
"At its core, this book is about the intimate relationship between leadership and opportunity. Being a responsive leader means playing to win. Responsive leadership can thrive anywhere, unlike systematic leadership. The latter imposes methods and laws; principles govern action. In contrast, responsive leadership is a living, changing set of traits and skills that adapts to new people and environments. This book spotlights how to build the skills to be a leader in any environment"--
Author: Bruce Craven
Publisher: Thomas Dunne Books
ISBN: 1250301173
Category : Business & Economics
Languages : en
Pages : 303
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Book Description
“When it comes to the most-anticipated business books of 2019, Win or Die: Leadership Secrets From Game of Thrones is the one to beat.”—Inc. A guide to leading without losing your head, inspired by the bestselling books and smash television series Game of Thrones. "When you play the game of thrones, you win or you die. There is no middle ground." —Cersei Lannister One of the great joys of Game of Thrones is strategizing what bold moves you'd make in this bloody, volatile world—from the comfort of your living room. And one of the great terrors of being a leader is knowing your real world can be just as brutal—and offices bring no comfort. Every day you're presented with opportunities and challenges, and must decide which roads to follow, which risks to confront, when to deny an opportunity and when to pursue the call to adventure. And you won't know whether you'll profit or fail while you're in the thick of it. In Win or Die: Leadership Secrets from Game of Thrones, Bruce Craven brilliantly analyzes the journeys of the best and worst leaders in Westeros, so that leaders can create their own narratives of success. Craven considers beloved characters such as Ned Stark, Jon Snow, Daenerys Targaryen, and Tyrion Lannister as they make terrible decisions and fatal mistakes, but also achieve incredible victories and surprising successes, learning and growing along their (often bloody) ways. Readers will learn how to face conflict and build resilience, develop contextual and emotional intelligence, develop their vision, and more. This entertaining and accessible guide will show readers how to turn danger into opportunity, even when dragons threaten.
Author: Mila Sin
Publisher: Independently Published
ISBN:
Category :
Languages : en
Pages : 356
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Book Description
Killer. Traitor. Queen. I never thought learning about my parents would bring more questions than answers. I am a product of both my genetics and my upbringing, no matter how much my mind rages against recent revelations. But now, it's time to embrace the darkness that lives in my veins. The creature that prowls within. To end this once and for all, I'll have to become someone I've spent my life loathing. Lucas, Han, Noah, and Jacob are working to undermine Annex Security from inside with the help of a few unlikely allies while I take the reins and set my sights on a target closer to home. The board is set, the pawns sacrificed, and when all is said and done, the Queen's Gambit is poised to wipe the whole damn board. The only question is, can we all make it out? Can we survive without succumbing to the monsters we hide within? The Scars We Bare is the third and final book in the Maven of Mayhem Series. It is highly recommended to read the other two books in sequential order to follow the storyline. This is a full-length, why choose novel; meaning our leading lady does not need to choose between love interests to find her happily ever after and includes MM. This book contains steamy scenes and violence. Please read the content warnings because your mental health comes first.
Author: Ken Druck
Publisher: Ballantine Books
ISBN: 9780345341327
Category : Psychology
Languages : en
Pages : 258
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Book Description
