The Role of the Internal Consultant in an Organizational Change Process PDF Download
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Author: Eric J. Bergstrom
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
Author: Eric J. Bergstrom
Publisher:
ISBN:
Category :
Languages : en
Pages :
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Book Description
Author: Fritz Steele
Publisher:
ISBN:
Category : Business & Economics
Languages : en
Pages : 176
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Book Description
Monograph on the occupational status and job content of internal management consultants - describes stages of internal consulting as a process, influence on business organization, problems of role synchronization and ambiguity in relation to middle management and workers participation, important consulting skills, etc. Diagrams and references.
Author: Alan Weiss
Publisher: John Wiley & Sons
ISBN: 0471470031
Category : Business & Economics
Languages : en
Pages : 274
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Book Description
The expert guide to effective internal consulting This book guides internal consultants through the steps necessary to bolster their credibility, build relationships within the organization, develop internal marketing abilities, and apply proper methodologies to their work. Alan Weiss, an experienced consultant, provides practical techniques the internal consultant, internal human resources practitioner, and any other internal change agent can use to excel at work, advance their careers, and become valued assets to their organizations. Some of the major subjects covered include setting up the proper environment for success and establishing peer-level interactions. Alan Weiss, PhD (East Greenwich, CT), has consulted with hundreds of organizations around the world, including Mercedes-Benz, Hewlett-Packard, Merck, and Chase. He lectures widely and appears regularly on radio and television to discuss productivity and performance. He is the author of twelve books, including Getting Started in Consulting (Wiley: 0-471-38455-0), The Ultimate Consultant (Jossey-Bass: 0-7879-5508-6), How to Acquire Clients (Jossey-Bass: 0-7879-5514-0), and Process Consulting (Jossey-Bass: 0-7879-5512-4).
Author: David W. Jamieson
Publisher: IAP
ISBN: 1681234335
Category : Business & Economics
Languages : en
Pages : 329
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Book Description
As a follow-up to a 2010 volume on organizational change-related consulting, the book continues to push our thinking about the dynamics involved in consulting with change leaders and intervening in the change process. Consulting for organizational change is a special type of consultation, with its own complex set of conditions and needs for a broad range of skills and competencies, which include distinct needs for the client-consultant relationship, superior consulting/facilitation skills, an expertise in human and organizational systems, and, as emphasized in the volume, the masterful “use of self.” As with our prior edited collection, this volume is a joint publication in the Research in Management Consulting and Contemporary Trends in Organization Development and Change book series. The dual focus is intended to reflect the importance of quality consulting for change across both the management consulting and Organization Development (OD) fields. It follows a long history of interest in how consulting affects organization change, what works, and, perhaps most importantly for generating theory and insight into the change process, why it works. The book contains fourteen chapters that frame the changing nature of the organizational change challenge, explore the use of self in intervening in organizations, and examine different change frameworks and perspectives, sharing various reflections and personal insights into the underlying challenges of consulting to bring about organizational change. Our underlying goal is to advance the theory and practice of effective organizational change consultation, stimulating thinking and discussion among change practitioners and researchers so that this work and profession continue to grow and evolve. ENDORSEMENT: “Consultation for Organization Change Revisited offers a clear map of the dominant thinking about how consultants intervene to help organizations create an alternative future. It nicely answers the question of "What is Organization Development." It also has a memory so that you see the arc of the field over time, which gives an important perspective. Organization change is complicated work, this book makes it clearer.” ~ Peter Block Author of Flawless Consulting
Author: Beverly Scott
Publisher: Association for Talent Development
ISBN: 1607289121
Category : Business & Economics
Languages : en
Pages : 319
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Book Description
Are you an internal consultant—a staff member who serves in a consultative role within your organization? Then you need this hands-on guidebook to help you better understand your role and improve your performance. Whether you're a change agent, trusted advisor, or someone who serves in varying capacities, it's important to design your job, develop a formal agreement, and build your practice. Consulting on the Inside provides a solid background for internal consultants and serves as a roadmap for cultivating a successful career. You'll learn how to: maintain an outsider's objectivity while applying an insider's knowledge of the organization build relationships but be up-front about challenges and issues design your role to fit the client's needs and the organizational situation handle roadblocks and deal effectively with difficult clients market your consulting services within the client organization. You'll find a thorough examination of the eight phases of the consulting process, a comprehensive analysis of the differences between internal and external consultants, and success stories demonstrating the personal qualities you need to build trust and relationships. Consulting on the Insidealso provides a complete toolbox for getting the job done, including tips and techniques, checklists, forms, a sample hiring agreement, and ready-to-use agendas...
Author: Jack J. Phillips
Publisher: John Wiley & Sons
ISBN: 1118923405
Category : Business & Economics
Languages : en
Pages : 549
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Book Description
Provide organized, efficient, relevant consulting with lasting value Maximizing the Value of Consulting is an indispensable, practical guide for managing, measuring, and delivering the results that make internal and external consulting a lasting value to clients and the company. Sponsored by the ROI Institute and the Association of Internal Management Consultants, this book provides a roadmap to relevance for consultants operating in the increasingly fast-paced, changing, dynamic environment. Readers will learn how to use resources properly and manage the investment efficiently, while truly connecting to the business, securing appropriate levels of commitment, and providing adequate levels of support. Detailed coverage includes guidance toward calculating the value of consulting in terms that executives understand, including business impact and ROI, and using the appropriate tools to show how things are working throughout the process. Whether organizations are using internal or external consultants, or both, consultants can provide better value to the company. Consultants are needed to provide advice, support, and insight into the processes undertaken to improve the business, and integrate the input of different functional units into a more streamlined strategy. This book is designed to help consultants provide the utmost value to clients by maximizing organization, efficiency, and ultimately, ROI. Manage for value with better organization and cost control Set objectives at multiple levels to deliver useful results Measure implementation, impact, ROI, and intangibles Use final results to drive appropriate actions, creating lasting value The skyrocketing need for internal and external consultants will continue, in almost every functional area ranging from HR and technology, to auditing and risk management. Maximizing the Value of Consulting provides a manual for relevant, value-driven consulting, with world-renowned expert insight.
Author: Sabina Dörner
Publisher: GRIN Verlag
ISBN: 3346608174
Category : Business & Economics
Languages : en
Pages : 13
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Book Description
Literature Review from the year 2021 in the subject Leadership and Human Resource Management - Miscellaneous, grade: 1,3, Maastricht University, language: English, abstract: This literature review investigates the role of in-house consultants as change agents and their challenges in the change process. From this, it derives implications for in-house consultants on how they can effectively manage change in organizations. More and more organizations are using in-house consultants to manage the growing number of internal change initiatives and their increasing complexity. In-house consulting provides several benefits for organizations including enhanced cost efficiency and the development of firm-specific expertise and organizational change capacity. However, due to their organizational membership, in-house consultants face challenges in managing change. They develop an ambiguous identity as both insiders and outsiders, creating organizational boundaries, conflicts, and confusion. Furthermore, their internally generated knowledge lacks experience and external validation. In addition, the client-consultant relationship poses challenges for in-house consultants in terms of objectivity, credibility, and independence. To address these challenges, in-house consultants should engage in identity work, reinforcing either their insider or outsider identity by altering work structures or elements. Moreover, they need to strengthen their credibility and gain support from top management. To this end, in-house consultants can form a coalition that supports their change activities within the company and in front of top management. Another approach to obtain management support is to effectively engage in organizational politics. Leadership support helps in-house consultants to improve employee attitudes toward the change and obtain the resources needed to initiate and implement change. Finally, they need to demonstrate their independence from management or HR to reduce employee skepticism toward change. Consequently, they can convince employees to embrace change and adopt new behaviors and practices. By maintaining operational autonomy and working with external clients, in-house consultants can improve their perception as objective and independent advisors while building their experience and expertise. Overall, organizations should recognize the challenges and obstacles facing their in-house consultants. By supporting them in overcoming these challenges, they empower in-house consultants to successfully manage and implement change. Thus, they can achieve sustainable competitive advantage.
Author: Beverly Scott
Publisher: ASTD
ISBN: 9781562861315
Category : Business & Economics
Languages : en
Pages : 0
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Book Description
Internal consulting describes the day-to-day work done by an increasing number of workplace learning and performance professionals. Yet, living and working as an internal consultant presents many challenges and obstacles not experienced by external consultants. This book is designed to be a hands-on, practical guide for those professionals just assuming the role of internal consultant, as well as a valuable toolkit and reference book for experienced practitioners who want to improve their existing skills. These professionals include trainers, career and organization development specialists, and human performance improvement practitioners. In addition to the book's comprehensive eight-step consulting process guide, Bev Scott has included 50 "real-life" stories from current and former internal consultants who offer valuable tips and solutions for those who choose to consult on the inside. Book jacket.
Author: Robin C. Stevens
Publisher: Routledge
ISBN: 1317168550
Category : Business & Economics
Languages : en
Pages : 213
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Book Description
Organizational change is often insider-led and supported by internal consultants and change agents. Most of what is written about change comes from the perspective of external consultants or from academics researching the activities of those with insider change roles. Changing Organizations from Within is unusual in providing a range of authentic insider accounts. The editors define 'insiders' as employees who lead and support change efforts within their own organizations, and those psychoanalytically aware external consultants - external 'insiders' - who work closely with organizations and use the dynamics of transference and projection in their relationships with clients to illuminate organizational issues. Each chapter is written by an author with experience of different kinds of insider relationships with their client organizations. Some work 'inside' as employees. Some are external consultants whose work involves developing insightful insider perspectives. The book’s editors and several of the authors are graduates, or have been faculty members, of London's Tavistock Institute Advanced Organizational Consultation programme, with experience of running development programmes for consultants and of coaching insiders. Changing Organizations from Within examines the pulls on role and identity that can easily undermine competence and practice. Understanding the system psycho-dynamics present in organizations helps consultants and change agents to make use of an insider perspective without becoming enmeshed in the client organization's regressive and inertial dynamics. The authors provide practical advice to help insiders navigate organizational space, make sense of tricky situations, and work more mindfully to help organizations change.
Author: Naomi Stanford
Publisher: Routledge
ISBN: 1136436863
Category : Business & Economics
Languages : en
Pages : 321
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Book Description
Organization Design looks at how you need to change the ways your organization does things in order to increase productivity, performance, and profit. Providing the knowledge and method to handle the kind of recurring organisational change that all businesses face, those which do not involve transforming the entire enterprise but which necessitate significant change at the business unit, divisional, functional, facility or local levels. The problem lies in knowing what needs to change and how to change it. Taking the organisation as a designed system, it describes four major elements of organizations: the work - the basic tasks to be done by the organisation and its parts, the people - characteristics of individuals in the organization, formal organization - structures eg the organisation hierarchy, processes, and methods that are formally created to get individuals to perform tasks, informal organization - emerging arrangements including variations to the norm, processes, and relationships, commonly described as the culture or 'the way we do things round here'. The way these four elements relate, combine and interact affects productivity, performance and profit. Most books on this subject target a wide management audience rather than HR, this is specifically written for HR practitioners and line managers working together to achieve the goal. It clarifies why and how organisations need to be in a state of readiness to design or redesign and emphasises that people as well as business processes must be part of design considerations.
