Author: Richard Henry Greene
Publisher:
ISBN:
Category : New York (State)
Languages : en
Pages : 684

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Book Description

Author: Jeffrey K. Liker
Publisher: McGraw Hill Professional
ISBN: 1259641112
Category : Business & Economics
Languages : en
Pages : 449

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Book Description
The world’s bestselling Lean expert shows service-based organizations how to go Lean, gain value, and get results—The Toyota Way. A must-read for service professionals of every level, this essential book takes the proven Lean principles of the bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success. Jeff Liker and Karyn Ross show you how to develop Lean practices throughout your organization using the famous 4P model. Whether you are an executive, manager, consultant, or frontline worker who deals with customers every day, you’ll learn how take advantage of all Lean has to offer. With this book as your guide, you’ll gain a clear understanding of Lean and discover the principles, practices and tools needed to develop people and processes that surprise and delight each of your customers. These ground-tested techniques are designed to help you make continuous improvements in your services, streamline your operations, and add ever-increasing value to your customers. Fascinating case studies of Lean-driven success in a range of service industries, including healthcare, insurance, financial services, and telecommunications, illustrate that Lean principles and practices work as well in services as they do in manufacturing. Drawn from original research and real-world examples, The Toyota Way to Service Excellence will help you make the leap to Lean.

Author: Thomas Wright
Publisher:
ISBN:
Category : English language
Languages : en
Pages : 452

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Book Description

Author: John Allsebrook Simon Simon (1st viscount)
Publisher:
ISBN:
Category : Capital gains tax
Languages : en
Pages : 0

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Author: Cengage Gale
Publisher: Gale Cengage
ISBN: 9781860993091
Category : Business & Economics
Languages : en
Pages : 1376

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Book Description
This directory is part of a six-volume set that provides data on over 36,000 European companies. Covering Portugal, Spain, Sweden and Switzerland, it provides information such as: address, phone and fax numbers, e-mail and Web addresses, listings of a company's activities, parents, subsidiaries and agents, brands and trademarks and financial information for 2001 and 2002.

Author: Jeffrey K. Liker
Publisher: McGraw Hill Professional
ISBN: 0071502114
Category : Business & Economics
Languages : en
Pages : 498

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Book Description
The Toyota Way Fieldbook is a companion to the international bestseller The Toyota Way. The Toyota Way Fieldbook builds on the philosophical aspects of Toyota's operating systems by detailing the concepts and providing practical examples for application that leaders need to bring Toyota's success-proven practices to life in any organization. The Toyota Way Fieldbook will help other companies learn from Toyota and develop systems that fit their unique cultures. The book begins with a review of the principles of the Toyota Way through the 4Ps model-Philosophy, Processes, People and Partners, and Problem Solving. Readers looking to learn from Toyota's lean systems will be provided with the inside knowledge they need to Define the companies purpose and develop a long-term philosophy Create value streams with connected flow, standardized work, and level production Build a culture to stop and fix problems Develop leaders who promote and support the system Find and develop exceptional people and partners Learn the meaning of true root cause problem solving Lead the change process and transform the total enterprise The depth of detail provided draws on the authors combined experience of coaching and supporting companies in lean transformation. Toyota experts at the Georgetown, Kentucky plant, formally trained David Meier in TPS. Combined with Jeff Liker's extensive study of Toyota and his insightful knowledge the authors have developed unique models and ideas to explain the true philosophies and principles of the Toyota Production System.

Author: Mogens Myrup Andreasen
Publisher:
ISBN:
Category : New products
Languages : en
Pages : 205

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Book Description

Author: Sangarappillai Sivaloganathan
Publisher: John Wiley & Sons
ISBN: 9781860582592
Category : Technology & Engineering
Languages : en
Pages : 874

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Book Description
Design for Excellence contains papers from a conference organised by Brunel University. This book will be useful for designers, engineers, software developers, and other technologists working in a wide variety of engineering applications. Both those working in industry and in the academic environment will want to have access to this valuble resource. CONTENTS INCLUDE: A strategic overview of UK product development Technology management – a methodology towards achieving design excellence within the pharmaceutical industry Designing safer systems – the application of human factors methods From environmental assessment results to DFE product changes – an evaluation of quantitative and qualitative methods Design determines 70 percent of cost? A review of implications for design evaluation Using correlation chains to link customer requirements and physical laws How to manage ‘3-GEN’ products and services Strain based shallow shell finite element for circular cylindrical shells Validation of manufacturing facilities in the pharmaceuticals industry The use of formal design techniques in the development of a model device Aesthetic intelligence – optimizing user-centred design Tendering for engineering contracts An investigation on specifications – component, source information areas, and contents

Author: Thomas Wright
Publisher:
ISBN:
Category : English language
Languages : en
Pages : 546

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Book Description

Author: Richard Sheridan
Publisher: Penguin
ISBN: 1591847125
Category : Business & Economics
Languages : en
Pages : 290

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Book Description
“A guidebook for how leaders can motivate, engage, and recognize their people all the while growing the business profitably.” —Forbes.com Every year, thousands of visitors come from around the world to visit Menlo Innovations, a small software company in Ann Arbor, Michigan. They make the trek not to learn about technology but to witness a radically different approach to company culture. CEO Rich Sheridan removed the fear and ambiguity that typically make a workplace miserable. With joy as the explicit goal, he and his team changed everything about how the company was run. The results blew away all expectations. Menlo has won numerous growth awards and was named an Inc. magazine “audacious small company.” Joy, Inc. offers an inside look at how Menlo created its culture, and shows how any organization can follow their methods for a more passionate team and sustainable, profitable results.