Author: M. Keith Ewing
Publisher: Routledge
ISBN: 1000759148
Category : Language Arts & Disciplines
Languages : en
Pages : 274
Book Description
This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and non-traditional patrons. This provocative book encourages librarians to go beyond merely providing an answer or resource to helping clients better understand the physical surroundings, the social or educational context, and the ethical, political and economic climate in which the process takes place.
The Reference Librarian and Implications of Mediation
Author: M. Keith Ewing
Publisher: Routledge
ISBN: 1000759148
Category : Language Arts & Disciplines
Languages : en
Pages : 274
Book Description
This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and non-traditional patrons. This provocative book encourages librarians to go beyond merely providing an answer or resource to helping clients better understand the physical surroundings, the social or educational context, and the ethical, political and economic climate in which the process takes place.
Publisher: Routledge
ISBN: 1000759148
Category : Language Arts & Disciplines
Languages : en
Pages : 274
Book Description
This book, first published in 1992, examines the reference librarian's role as a connecting link between information seekers and the resources they need. It provides the best approaches to providing resolutions or guidance to the appropriate resources. It analyses librarians’ reference skills, communication abilities, accuracy in responding to specific inquiries, and sensitivity to various groups such as paraprofessionals and non-traditional patrons. This provocative book encourages librarians to go beyond merely providing an answer or resource to helping clients better understand the physical surroundings, the social or educational context, and the ethical, political and economic climate in which the process takes place.
Career Planning and Job Searching in the Information Age
Author: Elizabeth A. Lorenzen
Publisher: CRC Press
ISBN: 100015663X
Category : Computers
Languages : en
Pages : 140
Book Description
Career Planning and Job Searching in the Information Age answers key questions for today?s providers of career-planning and job-searching information. Librarians and career development professionals’concerns--such as cost-effective use of the Internet, the reliability and integrity of electronic resources, and successful search strategies--are addressed in this comprehensive collection. In this follow-up to Library Services for Career Planning, Job Searching and Employment Opportunities (1992), real-life methods used by information providers to reduce costs and improve quality of service through a better understanding of today?s technology and audience needs and expectations are shown. Readers learn about: issues and ethics in the electronic environment job searches conducted on the World Wide Web a university placement office?s gopher site for 24-hour access to job information a university library and career service department?s collaboration on job search seminars how a public library fit electronic job searching into its mission an alumnae network?s evolution into a national career development organizationCareer Planning and Job Searching in the Information Age presents a broad base of knowledge from which readers are launched into tightly focused case studies offering details on how to deal with the issues of technology and service. This book makes it clear that in the ever-changing world of information technology, there is little room for the status quo. Professionals who don’t learn about electronic resources risk missing out on a wealth of up-to-the-minute information that is infinitely useful to patrons planning a career or searching for a job. Library professionals just beginning to address these issues, professionals already possessing a general knowledge of these issues, and students of library science and career development will all benefit from this collection.
Publisher: CRC Press
ISBN: 100015663X
Category : Computers
Languages : en
Pages : 140
Book Description
Career Planning and Job Searching in the Information Age answers key questions for today?s providers of career-planning and job-searching information. Librarians and career development professionals’concerns--such as cost-effective use of the Internet, the reliability and integrity of electronic resources, and successful search strategies--are addressed in this comprehensive collection. In this follow-up to Library Services for Career Planning, Job Searching and Employment Opportunities (1992), real-life methods used by information providers to reduce costs and improve quality of service through a better understanding of today?s technology and audience needs and expectations are shown. Readers learn about: issues and ethics in the electronic environment job searches conducted on the World Wide Web a university placement office?s gopher site for 24-hour access to job information a university library and career service department?s collaboration on job search seminars how a public library fit electronic job searching into its mission an alumnae network?s evolution into a national career development organizationCareer Planning and Job Searching in the Information Age presents a broad base of knowledge from which readers are launched into tightly focused case studies offering details on how to deal with the issues of technology and service. This book makes it clear that in the ever-changing world of information technology, there is little room for the status quo. Professionals who don’t learn about electronic resources risk missing out on a wealth of up-to-the-minute information that is infinitely useful to patrons planning a career or searching for a job. Library professionals just beginning to address these issues, professionals already possessing a general knowledge of these issues, and students of library science and career development will all benefit from this collection.
Modern Library Technology and Reference Services
Author: Samuel T. Huang
Publisher: Psychology Press
ISBN: 9781560244585
Category : Language Arts & Disciplines
Languages : en
Pages : 160
Book Description
A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. They emphasize the interaction of both the staff and the clients with new technology. Also published as The Reference Librarian, no. 39, 1993. No index. The paper edition has the same ISBN. Annotation copyright by Book News, Inc., Portland, OR
Publisher: Psychology Press
ISBN: 9781560244585
Category : Language Arts & Disciplines
Languages : en
Pages : 160
Book Description
A dozen articles suggest a variety of ways for libraries to enhance their daily reference service and the image of librarianship, and to bring in more users. They emphasize the interaction of both the staff and the clients with new technology. Also published as The Reference Librarian, no. 39, 1993. No index. The paper edition has the same ISBN. Annotation copyright by Book News, Inc., Portland, OR
Library Services for Career Planning, Job Searching, and Employment Opportunities
Author: Byron Anderson
Publisher: Psychology Press
ISBN: 9781560243038
Category : Career education
Languages : en
Pages : 204
Book Description
Here is a valuable book filled with new ways to strengthen and utilize library career planning services and job-searching sources to better serve library patrons and career planners. Library Services for Career Planning, Job Searching and Employment Opportunities is the only resource available on the library's role in helping job searchers and career planners. An increase in the need for career and job information caused by a volatile labor market and current economic trends has created a need for both librarians and job counselors to help patrons take full advantage of library sources and services. Taking a broad approach from career counseling theory to recommendations of major sources of career and job information, this much-needed book covers subjects such as cooperative programs between librarians, career planning professionals, and job search counselors and the evaluation of career-related materials. This one-of-a-kind volume emphasizes the constant demand for career and job information regardless of economic conditions. Librarians will learn how to act as intermediaries to help patrons locate career and employment sources dispersed throughout the collection, demonstrate their proper use, and guide them to additional useful sources. Specific chapters explain how to expand career and job services with only a few new, low-cost resources, by networking with other community resources and developing a strong core collection of the best resources available. Other groundbreaking topics analyzed include employment and labor market trends for the 1990s, unemployment services in libraries, evaluation criteria for career resources, essential career planning and employment materials, specialized collections for relocation literature, and employment of persons with disabilities. This book is necessary reading for librarians who maintain career resources in their collections, career plannng and job counselors who need to learn how to take better advantage of library services, and adult education professionals involved in vocational education.
Publisher: Psychology Press
ISBN: 9781560243038
Category : Career education
Languages : en
Pages : 204
Book Description
Here is a valuable book filled with new ways to strengthen and utilize library career planning services and job-searching sources to better serve library patrons and career planners. Library Services for Career Planning, Job Searching and Employment Opportunities is the only resource available on the library's role in helping job searchers and career planners. An increase in the need for career and job information caused by a volatile labor market and current economic trends has created a need for both librarians and job counselors to help patrons take full advantage of library sources and services. Taking a broad approach from career counseling theory to recommendations of major sources of career and job information, this much-needed book covers subjects such as cooperative programs between librarians, career planning professionals, and job search counselors and the evaluation of career-related materials. This one-of-a-kind volume emphasizes the constant demand for career and job information regardless of economic conditions. Librarians will learn how to act as intermediaries to help patrons locate career and employment sources dispersed throughout the collection, demonstrate their proper use, and guide them to additional useful sources. Specific chapters explain how to expand career and job services with only a few new, low-cost resources, by networking with other community resources and developing a strong core collection of the best resources available. Other groundbreaking topics analyzed include employment and labor market trends for the 1990s, unemployment services in libraries, evaluation criteria for career resources, essential career planning and employment materials, specialized collections for relocation literature, and employment of persons with disabilities. This book is necessary reading for librarians who maintain career resources in their collections, career plannng and job counselors who need to learn how to take better advantage of library services, and adult education professionals involved in vocational education.
Business Reference Services and Sources
Author: Linda S Katz
Publisher: Routledge
ISBN: 1136377956
Category : Language Arts & Disciplines
Languages : en
Pages : 140
Book Description
The most proactive source for business reference librarian information on the market, Business Reference Services and Sources: How End Users and Librarians Work Together shows you that the librarian-customer relationship is as synergistic as ever. It gives you timely facts about how librarians and users work together and how those partnerships are built. In it, you’ll encounter group projects done by faculty, students, external users, and non-librarian supervisors and discover an enlightening spirit of collaboration lacking in most research literature today. Further establishing the marketability of contemporary research librarians, Business Reference Service and Sources goes to the front lines of business reference service, solidifying and updating the librarian-user partnership. You’ll see how research librarians can reach users at the crux of their needs. Overall, individual chapters address the needs of such people as students, business school officials, and corporations. Specifically, you’ll read about these areas: Internet business research and ESL students corporate home pages as supplements to traditional business resources networking with community business sources synergy in the information specialist-customer partnership avoiding information overload in bibliographic instruction the Internet’s impact on government documents assessing the validity of electronic journals underprivileged, nontraditional students and bibliographic instruction Today, in our climate of negative ad campaigns directed at libraries and librarians in general, business reference librarians face many challenges, academic as well as professional. But if you’re one of the vocal, proactive supporters of productive librarian-customer partnerships, this book will help you “grow feet” and move out from behind the restrictive comfort of your desk into the world’s classrooms and manufacturing teams. Certainly, Business References and Sources will convince you that collaborative projects between contemporary reference librarians and end-users are alive and well.
Publisher: Routledge
ISBN: 1136377956
Category : Language Arts & Disciplines
Languages : en
Pages : 140
Book Description
The most proactive source for business reference librarian information on the market, Business Reference Services and Sources: How End Users and Librarians Work Together shows you that the librarian-customer relationship is as synergistic as ever. It gives you timely facts about how librarians and users work together and how those partnerships are built. In it, you’ll encounter group projects done by faculty, students, external users, and non-librarian supervisors and discover an enlightening spirit of collaboration lacking in most research literature today. Further establishing the marketability of contemporary research librarians, Business Reference Service and Sources goes to the front lines of business reference service, solidifying and updating the librarian-user partnership. You’ll see how research librarians can reach users at the crux of their needs. Overall, individual chapters address the needs of such people as students, business school officials, and corporations. Specifically, you’ll read about these areas: Internet business research and ESL students corporate home pages as supplements to traditional business resources networking with community business sources synergy in the information specialist-customer partnership avoiding information overload in bibliographic instruction the Internet’s impact on government documents assessing the validity of electronic journals underprivileged, nontraditional students and bibliographic instruction Today, in our climate of negative ad campaigns directed at libraries and librarians in general, business reference librarians face many challenges, academic as well as professional. But if you’re one of the vocal, proactive supporters of productive librarian-customer partnerships, this book will help you “grow feet” and move out from behind the restrictive comfort of your desk into the world’s classrooms and manufacturing teams. Certainly, Business References and Sources will convince you that collaborative projects between contemporary reference librarians and end-users are alive and well.
Reference Services for the Unserved
Author: Fay Zipkowitz
Publisher: Routledge
ISBN: 131774005X
Category : Language Arts & Disciplines
Languages : en
Pages : 109
Book Description
New recognition within society of previously unserved populations has created the need for librarians to also recognize these groups and to find ways to serve them equally. Reference Services for the Unserved provides information, guidance, and inspiration to library professionals in their work with previously unserved populations so that these persons may be absorbed into the larger, served population groups. It helps librarians adjust to making accommodations for these new user groups, recognizing that many people in these populations have very specific needs and bring with them some specific limitations in their abilities to take advantage of existing library services. The Americans with Disabilities Act (ADA) has transformed the lives of disabled and challenged people by mainstreaming disabled children in public schools, moving mentally and developmentally disabled people into community-based residences and workshops, providing services to disabled college students, and enhancing workplace accommodations. At the same time, the ADA has presented new challenges for the library community. Reference Services for the Unserved guides library professionals in meeting these new challenges by bringing together research and descriptions of several successful attempts to meet the information needs of previously unserved populations. In guiding library professionals and administrators in effectively serving currently unserved populations, authors in Reference Services for the Unserved tell readers how to: approach services for patrons with mental illness--examines issues of behavior “inappropriate in the situation” and ways for librarians to understand this behavior in order to carry out their professional objectives of providing access to information, improving quality of life, and meeting the legal mandates of the ADA. address the needs of disabled students in the academic library--recognizes that the information needs of disabled students are not different from those of traditional students; the differences are in means of access, overcoming barriers to access, and the need for adaptive technologies and techniques. meet the information needs of battered women--suggests ways library professionals can better assist individual battered women, social service providers, and public policy or decision-makers. integrate technology into the library setting--focuses on people with severe and persistent mental illness (the improvement of access to information sources on behalf of people with cognitive disorders whose ability to process text-based information is impaired) and reports on the use of computer-aided instruction (CAI) and multimedia technology to meet their information needs. develop or upgrade services to patrons with special needs--a bibliography of useful material for guidance. Combined with strong administrative support, the information in Reference Services for the Unserved provides a strong foundation for making positive and effective changes to better accommodate disabled and challenged patrons. Library professionals and administrators and students of library and information sciences will find it a necessary guide in their attempts to provide effective and quality services to all patrons.
Publisher: Routledge
ISBN: 131774005X
Category : Language Arts & Disciplines
Languages : en
Pages : 109
Book Description
New recognition within society of previously unserved populations has created the need for librarians to also recognize these groups and to find ways to serve them equally. Reference Services for the Unserved provides information, guidance, and inspiration to library professionals in their work with previously unserved populations so that these persons may be absorbed into the larger, served population groups. It helps librarians adjust to making accommodations for these new user groups, recognizing that many people in these populations have very specific needs and bring with them some specific limitations in their abilities to take advantage of existing library services. The Americans with Disabilities Act (ADA) has transformed the lives of disabled and challenged people by mainstreaming disabled children in public schools, moving mentally and developmentally disabled people into community-based residences and workshops, providing services to disabled college students, and enhancing workplace accommodations. At the same time, the ADA has presented new challenges for the library community. Reference Services for the Unserved guides library professionals in meeting these new challenges by bringing together research and descriptions of several successful attempts to meet the information needs of previously unserved populations. In guiding library professionals and administrators in effectively serving currently unserved populations, authors in Reference Services for the Unserved tell readers how to: approach services for patrons with mental illness--examines issues of behavior “inappropriate in the situation” and ways for librarians to understand this behavior in order to carry out their professional objectives of providing access to information, improving quality of life, and meeting the legal mandates of the ADA. address the needs of disabled students in the academic library--recognizes that the information needs of disabled students are not different from those of traditional students; the differences are in means of access, overcoming barriers to access, and the need for adaptive technologies and techniques. meet the information needs of battered women--suggests ways library professionals can better assist individual battered women, social service providers, and public policy or decision-makers. integrate technology into the library setting--focuses on people with severe and persistent mental illness (the improvement of access to information sources on behalf of people with cognitive disorders whose ability to process text-based information is impaired) and reports on the use of computer-aided instruction (CAI) and multimedia technology to meet their information needs. develop or upgrade services to patrons with special needs--a bibliography of useful material for guidance. Combined with strong administrative support, the information in Reference Services for the Unserved provides a strong foundation for making positive and effective changes to better accommodate disabled and challenged patrons. Library professionals and administrators and students of library and information sciences will find it a necessary guide in their attempts to provide effective and quality services to all patrons.
School Library Reference Services in the 90s
Author: Carol Truett
Publisher: Psychology Press
ISBN: 9781560246732
Category : Language Arts & Disciplines
Languages : en
Pages : 222
Book Description
Here is a succinct update on school library reference services for the busy practitioner or student. Exploring the state and state-of-the-art of school library reference services in the 1990s, this book provides an overview of current information skills teaching models, the impact of new technologies on the teaching of reference and the student search process, and assessment and evaluation models for gauging the success of school reference services. School Library Reference Services in the 90s is an informative guide for school media coordinators and specialists, library science graduate students, and professors and researchers in the field to help them understand what students must learn and what teachers must teach to keep everyone up to date in the fast-changing world of reference. School Library Reference Services in the 90s is divided into three sections that cover reference/research teaching models, technology, and evaluation. Topics in the first section include an examination of the current state of affairs in reference teaching, a look at various models for integrating library research and reference skills into the curricula, and discussions of the effects of these new models on the school librarian's role. Section two addresses the profound effect new technologies, such as CD-ROM, multimedia, CD-I and CD-TV, are having on both the teaching of reference and information skills and on the entire research process from initiation to production of the final student report. The last section presents three models for assessing the effectiveness of school reference services and skills instruction. School library reference services, and particularly library instruction, are changing dramatically in the 1990s as a result of the information age. School Library Reference Services in the 90s helps professionals in the field stay abreast of current developments and be more effective in their jobs.
Publisher: Psychology Press
ISBN: 9781560246732
Category : Language Arts & Disciplines
Languages : en
Pages : 222
Book Description
Here is a succinct update on school library reference services for the busy practitioner or student. Exploring the state and state-of-the-art of school library reference services in the 1990s, this book provides an overview of current information skills teaching models, the impact of new technologies on the teaching of reference and the student search process, and assessment and evaluation models for gauging the success of school reference services. School Library Reference Services in the 90s is an informative guide for school media coordinators and specialists, library science graduate students, and professors and researchers in the field to help them understand what students must learn and what teachers must teach to keep everyone up to date in the fast-changing world of reference. School Library Reference Services in the 90s is divided into three sections that cover reference/research teaching models, technology, and evaluation. Topics in the first section include an examination of the current state of affairs in reference teaching, a look at various models for integrating library research and reference skills into the curricula, and discussions of the effects of these new models on the school librarian's role. Section two addresses the profound effect new technologies, such as CD-ROM, multimedia, CD-I and CD-TV, are having on both the teaching of reference and information skills and on the entire research process from initiation to production of the final student report. The last section presents three models for assessing the effectiveness of school reference services and skills instruction. School library reference services, and particularly library instruction, are changing dramatically in the 1990s as a result of the information age. School Library Reference Services in the 90s helps professionals in the field stay abreast of current developments and be more effective in their jobs.
Reference Services in the Humanities
Author: Judy Reynolds
Publisher: CRC Press
ISBN: 9781560246923
Category : Language Arts & Disciplines
Languages : en
Pages : 232
Book Description
This helpful book provides practical insight into the work and environment of reference services in the humanities. Librarian?s mental maps of humanities reference materials must include an awareness of the metaphoric, not too precise nature of many patrons’queries. Reference Services in the Humanities discusses the structure of literature in the humanities and how it matches or challenges mental images of the field. Chapters are infused with the issues of language, names, and meaning within a metaphoric genre. The book serves as a guide to humanist?s use of metaphoric language and also as a bibliography of sources. Reference Services in the Humanities contains specific references for finding materials in areas that are not traditional, mainstream arts. This sample of disciplines provides case studies depicting each field?s particular idiosyncrasies. Chapters examine the challenge of referral reference and common problems encountered in searching for answers to patrons’questions. The book contains a theoretical framework for interacting with patrons and addresses options for humanities reference in an electronic age. This book brings together librarians and researchers who provide and manage reference services to a wide array of disciplines within the humanities. Authors come from all types of libraries and represent a broad spectrum of patrons, from the young student curious about the movies to practicing musicians and craftspersons. This diversity provides an informative grounding for practitioners and library school students and faculty who wish to become effective reference librarians in the future. Reference Services in the Humanities is divided into four sections which address research questions and challenges in selected disciplines, descriptions from the field, political issues in the humanities, and theories and ideas for the future. Specific topics explored include access to special collections, censorship, library resources for theater artists, history research, vocabulary control, labeling of minorities, craft information sources, and much more.
Publisher: CRC Press
ISBN: 9781560246923
Category : Language Arts & Disciplines
Languages : en
Pages : 232
Book Description
This helpful book provides practical insight into the work and environment of reference services in the humanities. Librarian?s mental maps of humanities reference materials must include an awareness of the metaphoric, not too precise nature of many patrons’queries. Reference Services in the Humanities discusses the structure of literature in the humanities and how it matches or challenges mental images of the field. Chapters are infused with the issues of language, names, and meaning within a metaphoric genre. The book serves as a guide to humanist?s use of metaphoric language and also as a bibliography of sources. Reference Services in the Humanities contains specific references for finding materials in areas that are not traditional, mainstream arts. This sample of disciplines provides case studies depicting each field?s particular idiosyncrasies. Chapters examine the challenge of referral reference and common problems encountered in searching for answers to patrons’questions. The book contains a theoretical framework for interacting with patrons and addresses options for humanities reference in an electronic age. This book brings together librarians and researchers who provide and manage reference services to a wide array of disciplines within the humanities. Authors come from all types of libraries and represent a broad spectrum of patrons, from the young student curious about the movies to practicing musicians and craftspersons. This diversity provides an informative grounding for practitioners and library school students and faculty who wish to become effective reference librarians in the future. Reference Services in the Humanities is divided into four sections which address research questions and challenges in selected disciplines, descriptions from the field, political issues in the humanities, and theories and ideas for the future. Specific topics explored include access to special collections, censorship, library resources for theater artists, history research, vocabulary control, labeling of minorities, craft information sources, and much more.
The Image and Role of the Librarian
Author: Linda S Katz
Publisher: Routledge
ISBN: 1136752366
Category : Language Arts & Disciplines
Languages : en
Pages : 208
Book Description
Get a unique insight into the image problems librarians face! The Image and Role of the Librarian addresses all aspects of professional identity for librarians, including professional roles, cultural images, popular perceptions, and future trends. The book examines historical representations, stereotypes, and popular culture icons and the r
Publisher: Routledge
ISBN: 1136752366
Category : Language Arts & Disciplines
Languages : en
Pages : 208
Book Description
Get a unique insight into the image problems librarians face! The Image and Role of the Librarian addresses all aspects of professional identity for librarians, including professional roles, cultural images, popular perceptions, and future trends. The book examines historical representations, stereotypes, and popular culture icons and the r
Doing the Work of Reference
Author: Linda S Katz
Publisher: Routledge
ISBN: 1317951891
Category : Language Arts & Disciplines
Languages : en
Pages : 410
Book Description
Become more versatile, competent, and resourceful with these practical suggestions! Becoming a first-class reference librarian demands proficiency in a wide range of skills. Doing the Work of Reference offers sound advice for the full spectrum of your responsibilities. Though many aspects of a reference librarian's work are changing with astonishing speed, the classic principles in this volume will never go out of date. This comprehensive volume begins with hints for orienting yourself to a new job and concludes with ideas for serving the profession. On the way, Doing the Work of Reference covers such diverse topics as working with student assistants, offering reference services to remote users, and keeping up your professional development. In addition, you will find strategies for dealing with technological change--not high-tech information that will become obsolete before the ink is dry, but ways of approaching the process of change that will work today, next week, and ten years from now. Doing the Work of Reference will help you increase your competence in: getting along with other staff members marketing the library to users and faculty handling ephemeral materials keeping students’attention in library instruction courses maintaining good relations with faculty increasing your subject knowledge and much more! This comprehensive guide is an essential handbook for librarians in the trenches. Whether you are a new librarian or a veteran at the reference desk, Doing the Work of Reference will help you burnish your skills.
Publisher: Routledge
ISBN: 1317951891
Category : Language Arts & Disciplines
Languages : en
Pages : 410
Book Description
Become more versatile, competent, and resourceful with these practical suggestions! Becoming a first-class reference librarian demands proficiency in a wide range of skills. Doing the Work of Reference offers sound advice for the full spectrum of your responsibilities. Though many aspects of a reference librarian's work are changing with astonishing speed, the classic principles in this volume will never go out of date. This comprehensive volume begins with hints for orienting yourself to a new job and concludes with ideas for serving the profession. On the way, Doing the Work of Reference covers such diverse topics as working with student assistants, offering reference services to remote users, and keeping up your professional development. In addition, you will find strategies for dealing with technological change--not high-tech information that will become obsolete before the ink is dry, but ways of approaching the process of change that will work today, next week, and ten years from now. Doing the Work of Reference will help you increase your competence in: getting along with other staff members marketing the library to users and faculty handling ephemeral materials keeping students’attention in library instruction courses maintaining good relations with faculty increasing your subject knowledge and much more! This comprehensive guide is an essential handbook for librarians in the trenches. Whether you are a new librarian or a veteran at the reference desk, Doing the Work of Reference will help you burnish your skills.